Pestana Promenade Hotel, Funchal
US$ 272
/ noite
Média para setembro
Preços para Pestana Promenade Hotel, Funchal
Selecione datas para ver preços e disponibilidade
US$ 272
/ noite
Média para setembro
Média de preços por mês
Em Pestana Promenade Hotel, Funchal, a diária custa em média US$ 143 no mês mais barato (janeiro) e US$ 393 no mês mais caro (maio), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 143 |
| fevereiro | US$ 164 |
| março | US$ 208 |
| abril | US$ 248 |
| maio | US$ 393 |
| junho | US$ 201 |
| julho | US$ 224 |
| agosto | US$ 276 |
| setembro | US$ 272 |
| outubro | US$ 204 |
| novembro | US$ 164 |
| dezembro | US$ 196 |
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set. · US$ 272
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Mais caro: maio (aprox. US$ 393)
Mais barato: janeiro (aprox. US$ 143)
Sobre esta propriedade
Presenteie-se com massagens, tratamentos para o corpo e tratamentos faciais no local. Você certamente vai curtir as instalações recreativas, como uma piscina externa, uma piscina interna e uma sauna seca. Este hotel também oferece Wi-Fi de ...
Comodidades
Presenteie-se com massagens, tratamentos para o corpo e tratamentos faciais no local. Você certamente vai curtir as instalações recreativas, como uma piscina externa, uma piscina interna e uma sauna seca. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e salão de banquetes.
Comodidades
As comodidades presentes incluem um business center, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
Jantar
Saboreie uma especialidade do Deep-Blue and Breezes, um dos 2 restaurantes neste hotel, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Mate sua sede com sua bebida favorita em um bar/lounge. Há café da manhã (buffet) disponível diariamente, entre 8h e 10h30, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 110 quartos com frigobares e TVs LCD. Os quartos possuem varandas particulares. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e bidês.
Localização
No calçadão em Funchal, Pestana Promenade Ocean Resort Hotel fica a apenas 5 minutos de carro de Marina do Funchal e de Centro Comercial Forum Madeira. Este hotel fica a 0,9 km de Complexo Balnear do Lido e a 1 km de Parque Canino do Jardim da Ajuda.
Lugares próximos
Complexo Balnear do Lido(0.4 milhas)
Complexo de Banhos de Ponta Gorda(0.4 milhas)
Centro Comercial Forum Madeira(0.4 milhas)
Parque Canino do Jardim da Ajuda(0.5 milhas)
Piscinas Naturais Doca do Cavacas(0.9 milhas)
Praia Formosa(1 milhas)
Centro Cultural da Quinta Magnólia(1 milhas)
Estádio do Marítimo(1.1 milhas)
Casino da Madeira(1.6 milhas)
Parque de Santa Catarina(1.6 milhas)
Museu CR7(1.8 milhas)
Avenida do Mar(1.8 milhas)
Praça Madeira(1.8 milhas)
Igreja da Santíssima Trindade(1.9 milhas)
Jardim Municipal do Funchal(1.9 milhas)
O aeroporto mais próximo para chegar a Pestana Promenade Ocean Resort Hotel fica em Aeroporto Cristiano Ronaldo (FNC)(16 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Balcão de turismo
Localização
Rua Simplicio dos Passos Gouveia,31, Funchal, Portugal
Complexo Balnear do Lido (0.4 milhas)
Complexo de Banhos de Ponta Gorda (0.4 milhas)
Centro Comercial Forum Madeira (0.4 milhas)
Parque Canino do Jardim da Ajuda (0.5 milhas)
Piscinas Naturais Doca do Cavacas (0.9 milhas)
Praia Formosa (1 milhas)
Opções de quarto
6
Quarto duplo clássico, vista para a piscina
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
409 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
6
Quarto duplo clássico, vista para o mar
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
391 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Quarto duplo clássico, vista parcial para o mar (Side View)
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
249 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
12
Quarto duplo clássico
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
248 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
6
Quarto duplo superior, vista para o mar
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
377 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
6
Quarto duplo (Promenade)
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
269 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre Pestana Promenade Hotel, Funchal
8.7
Fabuloso
Com base em 691 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
69%
Famílias
20%
Grupos
7%
Viajantes individuais
1%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Pestana Promenade Ocean Resort Hotel, viajantes destacam a localização cênica à beira-mar, a simpatia da equipe e o farto café da manhã, ao mesmo tempo em que observam quartos um pouco antigos em alguns casos, problemas ocasionais de manutenção e odores, e conforto variável do ar condicionado e da roupa de cama.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Pestana Promenade Ocean Resort Hotel, viajantes destacam a localização cênica à beira-mar, a simpatia da equipe e o farto café da manhã, ao mesmo tempo em que observam quartos um pouco antigos em alguns casos, problemas ocasionais de manutenção e odores, e conforto variável do ar condicionado e da roupa de cama.
As piscinas, os jardins e as áreas de spa são atrativos, mas várias avaliações mencionam que a jacuzzi e a piscina interna são frias e que as instalações de bem-estar fecham cedo. Os quartos são frequentemente descritos como espaçosos, com vista para o oceano, mas alguns são antigos ou pequenos (especialmente os quartos com vista para a orla), com camas duras ou colchões de solteiro, ar condicionado fraco e, em alguns casos, odores desagradáveis ou Wi-Fi instável no quarto. Muitos apreciam as conexões fáceis de ônibus, enquanto alguns acham a caminhada até a cidade velha longa. Ideal para umas férias relaxantes em um resort, em vez de uma experiência boutique refinada.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Os jardins exuberantes com piscinas internas e externas e um spa são amplamente elogiados. Várias avaliações observam que a jacuzzi e a piscina interna são frias e que as instalações de bem-estar fecham cedo.
Avaliações dos hóspedes relacionadas
10
Sonia
10 de ago. de 2023
·
Hospedou-se por 14 noites
This was our second stay at the hotel and it didn’t disappoint. Every member of staff, no matter what their role, were exceptional. They were professional, yet friendly, and always able to help. They went out of their way to ensure my parents were happy with their vegetarian needs, and spent much time helping us choose our tours. The Island tours are a fantastic way to see everything, or you can get a bus outside the hotel into Funchal then to whenever you need. We found the taxis were reasonably priced too. The hotel outdoor and indoor pools were great, as well as the spa services. All set in beautiful grounds with easy access to the promenade. Breakfast had ample variety with so many bread choices, pastries, an omlette station, fresh fruit, ham, cheses etc. Some nights had fun entertainment with Madeiran dancers and BBQ, good Singers and a quality Karaoke night. The bartenders were happy to make you any cocktail if they had the ingredients, in addition to their extensive list. Our room had a huge super king bed and awesome seaview from our 6th floor balcony. Once again, what made the two weeks were the wonderful staff. It was great to see the Hotel Manager helping the staff and he was always friendly. We particularly want to thank Salomé & Flipe (our favourites), Lina, Tito and Rui in Reception; Fatima, Ana, Tania, Ivone, Claudia and Andrew in the restaurant. Them and others really made time to speak with us and help us have the best time. Thank you again.
This was our second stay at the hotel and it didn’t disappoint. Every member of staff, no matter what their role, were exceptional. They were professional, yet friendly, and always able to help. They went out of their way to ensure my parents were happy with their vegetarian needs, and spent much time helping us choose our tours. The Island tours are a fantastic way to see everything, or you can get a bus outside the hotel into Funchal then to whenever you need. We found the taxis were reasonably priced too. The hotel outdoor and indoor pools were great, as well as the spa services. All set in beautiful grounds with easy access to the promenade. Breakfast had ample variety with so many bread choices, pastries, an omlette station, fresh fruit, ham, cheses etc. Some nights had fun entertainment with Madeiran dancers and BBQ, good Singers and a quality Karaoke night. The bartenders were happy to make you any cocktail if they had the ingredients, in addition to their extensive list. Our room had a huge super king bed and awesome seaview from our 6th floor balcony. Once again, what made the two weeks were the wonderful staff. It was great to see the Hotel Manager helping the staff and he was always friendly. We particularly want to thank Salomé & Flipe (our favourites), Lina, Tito and Rui in Reception; Fatima, Ana, Tania, Ivone, Claudia and Andrew in the restaurant. Them and others really made time to speak with us and help us have the best time. Thank you again.
8
Cristine
2 de set. de 2024
·
Hospedou-se por 8 noites
I enjoyed the food the breakfast and the service was outstanding ,the daily hostess who could speak 4 languages was brilliant .We had a cleaning woman on the 6th floor who was also outstanding .My one disappointment was do wish I had a gym (some sort of cardiovascular machine i could have exercised on ) Both the broken gym equip and pico de Airo ,a dream we thought we would have experienced but due to road damage from fires we did not get to experience it. All things considered a Beautiful place to visit 👍
I enjoyed the food the breakfast and the service was outstanding ,the daily hostess who could speak 4 languages was brilliant .We had a cleaning woman on the 6th floor who was also outstanding .My one disappointment was do wish I had a gym (some sort of cardiovascular machine i could have exercised on ) Both the broken gym equip and pico de Airo ,a dream we thought we would have experienced but due to road damage from fires we did not get to experience it. All things considered a Beautiful place to visit 👍
4
phillip
25 de out. de 2024
·
Hospedou-se por 5 noites
Unfortunately I cannot give a good review in general as the room we stayed had many flaws as I’m listing below. Air conditioning was very poor, not enough to cool the room for the night. We could not open the terrace window as it was right on the Promenade making it uncomfortable to have a sit down outside. The room was very small and more appropriate to a 2 star hotel. The facilities in general were very good, pool, jacuzzi, restaurant….etc The staff were fantastic however I cannot hide the fact that the room was the down side of our holidays, DO NOT CHOOSE THE PROMENADE ROOMS!!!! After 15 miles of hiking we deserve a good rest to tackle the next day, unfortunately that did not happen due to the room being very poor for a 4 star hotel Breakfast was fine and very well served!
Unfortunately I cannot give a good review in general as the room we stayed had many flaws as I’m listing below. Air conditioning was very poor, not enough to cool the room for the night. We could not open the terrace window as it was right on the Promenade making it uncomfortable to have a sit down outside. The room was very small and more appropriate to a 2 star hotel. The facilities in general were very good, pool, jacuzzi, restaurant….etc The staff were fantastic however I cannot hide the fact that the room was the down side of our holidays, DO NOT CHOOSE THE PROMENADE ROOMS!!!! After 15 miles of hiking we deserve a good rest to tackle the next day, unfortunately that did not happen due to the room being very poor for a 4 star hotel Breakfast was fine and very well served!
10
Günther
19 de jul. de 2024
·
Hospedou-se por 10 noites
Es ist leider oft schwierig einen Parkplatz für den Mietwagen zu finden.
Es ist leider oft schwierig einen Parkplatz für den Mietwagen zu finden.
8
MICHAEL
19 de jun. de 2024
·
Hospedou-se por 8 noites
Sun beds became difficult at times!
Sun beds became difficult at times!
10
Susan
28 de jun. de 2024
·
Hospedou-se por 7 noites
Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
6
Preethi
8 de set. de 2024
·
Hospedou-se por 4 noites
This is far from a 4 star hotel. Breakfast is average. Housekeeping pretty average when an iron was requested they never brought it and one day didn’t leave towels after taking the dirty ones. The main issue is our room had a strong smell of sewage. There is another review of this hotel from May discussing the horrible smells on the same floor and this clearly was not addressed. The bed is like a hostel cot. The pool while heated is still too cold. The jacuzzi is not hot at all I wouldn’t even consider it lukewarm. The sauna and Turkish bath have strange hours (closed from around noon til 430). The room is run down. I would not recommend staying here.
This is far from a 4 star hotel. Breakfast is average. Housekeeping pretty average when an iron was requested they never brought it and one day didn’t leave towels after taking the dirty ones. The main issue is our room had a strong smell of sewage. There is another review of this hotel from May discussing the horrible smells on the same floor and this clearly was not addressed. The bed is like a hostel cot. The pool while heated is still too cold. The jacuzzi is not hot at all I wouldn’t even consider it lukewarm. The sauna and Turkish bath have strange hours (closed from around noon til 430). The room is run down. I would not recommend staying here.
10
Iwona
2 de dez. de 2024
·
Hospedou-se por 6 noites
Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king! Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit. Definitely would stay again.
Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king! Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit. Definitely would stay again.
6
Donna
1 de dez. de 2025
·
Hospedou-se por 4 noites
Def some good and bad. Beautiful scenery and view in pool area. Good location. Very well maintained. Specious room with lovely view. Breakfast selection was very good. In general Seemingly upscale however definitely signs of cutting corners. Sauna hours not convenient. Room hot even with AC all the way down. Room temp was never comfortable. Very stuffy. Learned this is very common at Pestana hotels and resorts. Outdoor Jacuzzi was not heated, and indoor was only lukewarm. Bathroom in common area on ground floor smelled terrible everyday. Smelled like sewage.
Def some good and bad. Beautiful scenery and view in pool area. Good location. Very well maintained. Specious room with lovely view. Breakfast selection was very good. In general Seemingly upscale however definitely signs of cutting corners. Sauna hours not convenient. Room hot even with AC all the way down. Room temp was never comfortable. Very stuffy. Learned this is very common at Pestana hotels and resorts. Outdoor Jacuzzi was not heated, and indoor was only lukewarm. Bathroom in common area on ground floor smelled terrible everyday. Smelled like sewage.
4
Jad
1 de mai. de 2023
·
Hospedou-se por 5 noites
Be careful while booking this property. The property does not offer double/Queen beds as advertised on some booking sites. Property has nice views with a good pool. Location is a bit far to the center if you're expecting to walk. Rooms are spacious but seem a bit outdated and beds are not comfortable. Amenities closing hours are quite early. Hotel seems to be likened by much older age group. You would expect better service for the price you pay. Property has lots of potential but seems owners don't want to invest in it. I do not recommend this place.
Be careful while booking this property. The property does not offer double/Queen beds as advertised on some booking sites. Property has nice views with a good pool. Location is a bit far to the center if you're expecting to walk. Rooms are spacious but seem a bit outdated and beds are not comfortable. Amenities closing hours are quite early. Hotel seems to be likened by much older age group. You would expect better service for the price you pay. Property has lots of potential but seems owners don't want to invest in it. I do not recommend this place.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
O feedback é misto: muitos hóspedes acharam o hotel e os quartos muito limpos, mas relatórios recorrentes mencionam odores de esgoto ou mofo, superfícies manchadas ou desgastadas e falhas ocasionais na limpeza.
Avaliações dos hóspedes relacionadas
8
Laura
16 de set. de 2024
·
Hospedou-se por 4 noites
The common areas of the hotel were lovely . Lush grounds and fantastic amenities . The rooms need a refresh as they are dated . Pricey property when compared to another hotel our friends stayed at up the street . Breakfast assortment was plentiful with something for everyone .
The common areas of the hotel were lovely . Lush grounds and fantastic amenities . The rooms need a refresh as they are dated . Pricey property when compared to another hotel our friends stayed at up the street . Breakfast assortment was plentiful with something for everyone .
10
Pasi
12 de jan. de 2025
·
Hospedou-se por 8 noites
Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
10
DAVID
5 de out. de 2025
·
Hospedou-se por 8 noites
Staff very friendly and helpful, lots of staff cleaning
Staff very friendly and helpful, lots of staff cleaning
4
John
27 de mai. de 2024
·
Hospedou-se por 1 noite
The stay at Pestana Promenade was extremely unpleasant. The room 1027 had a mildew or mold smell mixed with terrible body odor which gave me a headache and was unbearable. I later encountered the body odor smell on a plane during a flight from Funchal to Ponta Delgado. The shower door was insufficient leading to inevitable flooding of the bathroom which may have contributed to mold and mildew forming under the sink on the wall. The curtains and box spring were stain ridden. I saw two roaches in the hallway outside of my room walking back from eating breakfast. Wall paper was peeling and the carpet in the hallway was stained. No employee was stationed at the desk in front of the spa for the duration. I used $111.37 in one key points which was basically a waste. The full price of booking $240 did not reflect the overall decor of the establishment. I feel entitled to a partial if not full refund. There are pictures and video to back these claims.
The stay at Pestana Promenade was extremely unpleasant. The room 1027 had a mildew or mold smell mixed with terrible body odor which gave me a headache and was unbearable. I later encountered the body odor smell on a plane during a flight from Funchal to Ponta Delgado. The shower door was insufficient leading to inevitable flooding of the bathroom which may have contributed to mold and mildew forming under the sink on the wall. The curtains and box spring were stain ridden. I saw two roaches in the hallway outside of my room walking back from eating breakfast. Wall paper was peeling and the carpet in the hallway was stained. No employee was stationed at the desk in front of the spa for the duration. I used $111.37 in one key points which was basically a waste. The full price of booking $240 did not reflect the overall decor of the establishment. I feel entitled to a partial if not full refund. There are pictures and video to back these claims.
10
Susan
28 de jun. de 2024
·
Hospedou-se por 7 noites
Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
10
Simon
13 de dez. de 2021
·
Hospedou-se por 14 noites
Die Unterkunft war sehr sauber und sehr schön dekoriert. Die Zimmer waren sehr modern, hell und freundlich eingerichtet. Ich hatte ein Zimmer direkt zum Lido raus. Nachts am Wochenende ist da manchmal etwas der Lärm der Passanten hereingezogen. Das hat mich aber nicht besonders gestört.
Die Unterkunft war sehr sauber und sehr schön dekoriert. Die Zimmer waren sehr modern, hell und freundlich eingerichtet. Ich hatte ein Zimmer direkt zum Lido raus. Nachts am Wochenende ist da manchmal etwas der Lärm der Passanten hereingezogen. Das hat mich aber nicht besonders gestört.
6
Preethi
8 de set. de 2024
·
Hospedou-se por 4 noites
This is far from a 4 star hotel. Breakfast is average. Housekeeping pretty average when an iron was requested they never brought it and one day didn’t leave towels after taking the dirty ones. The main issue is our room had a strong smell of sewage. There is another review of this hotel from May discussing the horrible smells on the same floor and this clearly was not addressed. The bed is like a hostel cot. The pool while heated is still too cold. The jacuzzi is not hot at all I wouldn’t even consider it lukewarm. The sauna and Turkish bath have strange hours (closed from around noon til 430). The room is run down. I would not recommend staying here.
This is far from a 4 star hotel. Breakfast is average. Housekeeping pretty average when an iron was requested they never brought it and one day didn’t leave towels after taking the dirty ones. The main issue is our room had a strong smell of sewage. There is another review of this hotel from May discussing the horrible smells on the same floor and this clearly was not addressed. The bed is like a hostel cot. The pool while heated is still too cold. The jacuzzi is not hot at all I wouldn’t even consider it lukewarm. The sauna and Turkish bath have strange hours (closed from around noon til 430). The room is run down. I would not recommend staying here.
10
Iwona
2 de dez. de 2024
·
Hospedou-se por 6 noites
Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king! Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit. Definitely would stay again.
Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king! Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit. Definitely would stay again.
6
Kimberly
1 de jul. de 2024
·
Hospedou-se por 8 noites
Solid 3 star hotel that could easily be a 4 star if cleanliness, staff and service improved. Similar to some other reviews- stained or lightly damaged walls, stained pull down curtain for the shower, hard water scale and build up accumulated on bathroom glass. The rooms don't really get made up and empty/used glasses accumulated throughout the week. Some staff were helpful, but overall not so much. I reported issues with the WiFi not working on Tuesday - was told this would be brought to the manager's attention. On Thursday, still no WiFi - at the pool, in my room, the balcony, etc. The person at the front desk first acknowledged a problem but then told me I was incorrect when it "worked" on his phone and not mine. Again on Friday when I started to worry I could not get in touch with home or check in for my flight, the front desk told me the WiFi just went down that day and would be fixed. When I inquired about an accommodation of some sort for the inconvenience I was told nothing could be done? Disappointing overall and would never want someone else to feel as dismissed as I was meant to feel. Oh, and when I booked my taxi for a set rate - I was told the rate was different the morning of my checkout. Thank you to the one person who tried to be helpful and held the original rate. Also, pass on the spa. I reserved a head and shoulders relaxation massage - shoulders good, but swirling around my hair in circles is not what I paid for?
Solid 3 star hotel that could easily be a 4 star if cleanliness, staff and service improved. Similar to some other reviews- stained or lightly damaged walls, stained pull down curtain for the shower, hard water scale and build up accumulated on bathroom glass. The rooms don't really get made up and empty/used glasses accumulated throughout the week. Some staff were helpful, but overall not so much. I reported issues with the WiFi not working on Tuesday - was told this would be brought to the manager's attention. On Thursday, still no WiFi - at the pool, in my room, the balcony, etc. The person at the front desk first acknowledged a problem but then told me I was incorrect when it "worked" on his phone and not mine. Again on Friday when I started to worry I could not get in touch with home or check in for my flight, the front desk told me the WiFi just went down that day and would be fixed. When I inquired about an accommodation of some sort for the inconvenience I was told nothing could be done? Disappointing overall and would never want someone else to feel as dismissed as I was meant to feel. Oh, and when I booked my taxi for a set rate - I was told the rate was different the morning of my checkout. Thank you to the one person who tried to be helpful and held the original rate. Also, pass on the spa. I reserved a head and shoulders relaxation massage - shoulders good, but swirling around my hair in circles is not what I paid for?
10
Elaine
30 de out. de 2024
·
Hospedou-se por 14 noites
3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast.
3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Muitos quartos são espaçosos, com vista para o mar, mas a decoração pode parecer um pouco antiga e alguns quartos com vista para a orla são pequenos ou barulhentos. Várias avaliações mencionam camas duras ou colchões de solteiro, ar condicionado fraco e Wi-Fi intermitente no quarto.
Avaliações dos hóspedes relacionadas
8
Laura
16 de set. de 2024
·
Hospedou-se por 4 noites
The common areas of the hotel were lovely . Lush grounds and fantastic amenities . The rooms need a refresh as they are dated . Pricey property when compared to another hotel our friends stayed at up the street . Breakfast assortment was plentiful with something for everyone .
The common areas of the hotel were lovely . Lush grounds and fantastic amenities . The rooms need a refresh as they are dated . Pricey property when compared to another hotel our friends stayed at up the street . Breakfast assortment was plentiful with something for everyone .
4
phillip
25 de out. de 2024
·
Hospedou-se por 5 noites
Unfortunately I cannot give a good review in general as the room we stayed had many flaws as I’m listing below. Air conditioning was very poor, not enough to cool the room for the night. We could not open the terrace window as it was right on the Promenade making it uncomfortable to have a sit down outside. The room was very small and more appropriate to a 2 star hotel. The facilities in general were very good, pool, jacuzzi, restaurant….etc The staff were fantastic however I cannot hide the fact that the room was the down side of our holidays, DO NOT CHOOSE THE PROMENADE ROOMS!!!! After 15 miles of hiking we deserve a good rest to tackle the next day, unfortunately that did not happen due to the room being very poor for a 4 star hotel Breakfast was fine and very well served!
Unfortunately I cannot give a good review in general as the room we stayed had many flaws as I’m listing below. Air conditioning was very poor, not enough to cool the room for the night. We could not open the terrace window as it was right on the Promenade making it uncomfortable to have a sit down outside. The room was very small and more appropriate to a 2 star hotel. The facilities in general were very good, pool, jacuzzi, restaurant….etc The staff were fantastic however I cannot hide the fact that the room was the down side of our holidays, DO NOT CHOOSE THE PROMENADE ROOMS!!!! After 15 miles of hiking we deserve a good rest to tackle the next day, unfortunately that did not happen due to the room being very poor for a 4 star hotel Breakfast was fine and very well served!
8
Michael
16 de fev. de 2024
·
Hospedou-se por 4 noites
Une chambre très spacieuse vue sur piscine et océan. Petit-déjeuner copieux que l'on peut prendre en terrasse. Le seul point faible, la literie et les oreillers.
Une chambre très spacieuse vue sur piscine et océan. Petit-déjeuner copieux que l'on peut prendre en terrasse. Le seul point faible, la literie et les oreillers.
10
Kim
23 de mai. de 2024
·
Hospedou-se por 7 noites
Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
6
Preethi
8 de set. de 2024
·
Hospedou-se por 4 noites
This is far from a 4 star hotel. Breakfast is average. Housekeeping pretty average when an iron was requested they never brought it and one day didn’t leave towels after taking the dirty ones. The main issue is our room had a strong smell of sewage. There is another review of this hotel from May discussing the horrible smells on the same floor and this clearly was not addressed. The bed is like a hostel cot. The pool while heated is still too cold. The jacuzzi is not hot at all I wouldn’t even consider it lukewarm. The sauna and Turkish bath have strange hours (closed from around noon til 430). The room is run down. I would not recommend staying here.
This is far from a 4 star hotel. Breakfast is average. Housekeeping pretty average when an iron was requested they never brought it and one day didn’t leave towels after taking the dirty ones. The main issue is our room had a strong smell of sewage. There is another review of this hotel from May discussing the horrible smells on the same floor and this clearly was not addressed. The bed is like a hostel cot. The pool while heated is still too cold. The jacuzzi is not hot at all I wouldn’t even consider it lukewarm. The sauna and Turkish bath have strange hours (closed from around noon til 430). The room is run down. I would not recommend staying here.
6
Kimberly
1 de jul. de 2024
·
Hospedou-se por 8 noites
Solid 3 star hotel that could easily be a 4 star if cleanliness, staff and service improved. Similar to some other reviews- stained or lightly damaged walls, stained pull down curtain for the shower, hard water scale and build up accumulated on bathroom glass. The rooms don't really get made up and empty/used glasses accumulated throughout the week. Some staff were helpful, but overall not so much. I reported issues with the WiFi not working on Tuesday - was told this would be brought to the manager's attention. On Thursday, still no WiFi - at the pool, in my room, the balcony, etc. The person at the front desk first acknowledged a problem but then told me I was incorrect when it "worked" on his phone and not mine. Again on Friday when I started to worry I could not get in touch with home or check in for my flight, the front desk told me the WiFi just went down that day and would be fixed. When I inquired about an accommodation of some sort for the inconvenience I was told nothing could be done? Disappointing overall and would never want someone else to feel as dismissed as I was meant to feel. Oh, and when I booked my taxi for a set rate - I was told the rate was different the morning of my checkout. Thank you to the one person who tried to be helpful and held the original rate. Also, pass on the spa. I reserved a head and shoulders relaxation massage - shoulders good, but swirling around my hair in circles is not what I paid for?
Solid 3 star hotel that could easily be a 4 star if cleanliness, staff and service improved. Similar to some other reviews- stained or lightly damaged walls, stained pull down curtain for the shower, hard water scale and build up accumulated on bathroom glass. The rooms don't really get made up and empty/used glasses accumulated throughout the week. Some staff were helpful, but overall not so much. I reported issues with the WiFi not working on Tuesday - was told this would be brought to the manager's attention. On Thursday, still no WiFi - at the pool, in my room, the balcony, etc. The person at the front desk first acknowledged a problem but then told me I was incorrect when it "worked" on his phone and not mine. Again on Friday when I started to worry I could not get in touch with home or check in for my flight, the front desk told me the WiFi just went down that day and would be fixed. When I inquired about an accommodation of some sort for the inconvenience I was told nothing could be done? Disappointing overall and would never want someone else to feel as dismissed as I was meant to feel. Oh, and when I booked my taxi for a set rate - I was told the rate was different the morning of my checkout. Thank you to the one person who tried to be helpful and held the original rate. Also, pass on the spa. I reserved a head and shoulders relaxation massage - shoulders good, but swirling around my hair in circles is not what I paid for?
10
Fozia
23 de fev. de 2023
·
Hospedou-se por 2 noites
Staff are amazing at this place. So helpful, so caring, honestly I was so happy staying here. It is a little worn in places and the double bed was two singles smushed together, but I enjoyed myself and had fun. I would come again.
Staff are amazing at this place. So helpful, so caring, honestly I was so happy staying here. It is a little worn in places and the double bed was two singles smushed together, but I enjoyed myself and had fun. I would come again.
10
DAVID WESLEY
12 de out. de 2024
·
Hospedou-se por 7 noites
Excellent view of ocean.
Excellent view of ocean.
6
Donna
1 de dez. de 2025
·
Hospedou-se por 4 noites
Def some good and bad. Beautiful scenery and view in pool area. Good location. Very well maintained. Specious room with lovely view. Breakfast selection was very good. In general Seemingly upscale however definitely signs of cutting corners. Sauna hours not convenient. Room hot even with AC all the way down. Room temp was never comfortable. Very stuffy. Learned this is very common at Pestana hotels and resorts. Outdoor Jacuzzi was not heated, and indoor was only lukewarm. Bathroom in common area on ground floor smelled terrible everyday. Smelled like sewage.
Def some good and bad. Beautiful scenery and view in pool area. Good location. Very well maintained. Specious room with lovely view. Breakfast selection was very good. In general Seemingly upscale however definitely signs of cutting corners. Sauna hours not convenient. Room hot even with AC all the way down. Room temp was never comfortable. Very stuffy. Learned this is very common at Pestana hotels and resorts. Outdoor Jacuzzi was not heated, and indoor was only lukewarm. Bathroom in common area on ground floor smelled terrible everyday. Smelled like sewage.
6
Alex
16 de jan. de 2023
·
Promenade room was extremely itsy-bitsy and noisy. There is plenty of 4* hotels nearby with bigger rooms. When the balcony windows are closed you may feel that you are staying in the basement storage room. Not for the people with the irrational fear of confined spaces. And no privacy when the windows are open. Breakfast was okay. The service was efficient, the greeting desk and concierge were friendly.
Promenade room was extremely itsy-bitsy and noisy. There is plenty of 4* hotels nearby with bigger rooms. When the balcony windows are closed you may feel that you are staying in the basement storage room. Not for the people with the irrational fear of confined spaces. And no privacy when the windows are open. Breakfast was okay. The service was efficient, the greeting desk and concierge were friendly.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é consistentemente descrita como simpática e prestativa em todos os departamentos. Alguns hóspedes relataram uma resposta irregular ou falta de pessoal em alguns momentos.
Avaliações dos hóspedes relacionadas
10
Brian
23 de set. de 2025
·
Hospedou-se por 3 noites
Had the best time here, great location, staff was amazing from the front desk to the manager. Pool was great after a long day of exploring
Had the best time here, great location, staff was amazing from the front desk to the manager. Pool was great after a long day of exploring
8
Gagandeep Kaur
20 de jan. de 2023
·
Hospedou-se por 4 noites
Good hotel but staff is not helpful and friendly. Especially the cleaning staff who does your room. Hey
Good hotel but staff is not helpful and friendly. Especially the cleaning staff who does your room. Hey
10
Sonia
10 de ago. de 2023
·
Hospedou-se por 14 noites
This was our second stay at the hotel and it didn’t disappoint. Every member of staff, no matter what their role, were exceptional. They were professional, yet friendly, and always able to help. They went out of their way to ensure my parents were happy with their vegetarian needs, and spent much time helping us choose our tours. The Island tours are a fantastic way to see everything, or you can get a bus outside the hotel into Funchal then to whenever you need. We found the taxis were reasonably priced too. The hotel outdoor and indoor pools were great, as well as the spa services. All set in beautiful grounds with easy access to the promenade. Breakfast had ample variety with so many bread choices, pastries, an omlette station, fresh fruit, ham, cheses etc. Some nights had fun entertainment with Madeiran dancers and BBQ, good Singers and a quality Karaoke night. The bartenders were happy to make you any cocktail if they had the ingredients, in addition to their extensive list. Our room had a huge super king bed and awesome seaview from our 6th floor balcony. Once again, what made the two weeks were the wonderful staff. It was great to see the Hotel Manager helping the staff and he was always friendly. We particularly want to thank Salomé & Flipe (our favourites), Lina, Tito and Rui in Reception; Fatima, Ana, Tania, Ivone, Claudia and Andrew in the restaurant. Them and others really made time to speak with us and help us have the best time. Thank you again.
This was our second stay at the hotel and it didn’t disappoint. Every member of staff, no matter what their role, were exceptional. They were professional, yet friendly, and always able to help. They went out of their way to ensure my parents were happy with their vegetarian needs, and spent much time helping us choose our tours. The Island tours are a fantastic way to see everything, or you can get a bus outside the hotel into Funchal then to whenever you need. We found the taxis were reasonably priced too. The hotel outdoor and indoor pools were great, as well as the spa services. All set in beautiful grounds with easy access to the promenade. Breakfast had ample variety with so many bread choices, pastries, an omlette station, fresh fruit, ham, cheses etc. Some nights had fun entertainment with Madeiran dancers and BBQ, good Singers and a quality Karaoke night. The bartenders were happy to make you any cocktail if they had the ingredients, in addition to their extensive list. Our room had a huge super king bed and awesome seaview from our 6th floor balcony. Once again, what made the two weeks were the wonderful staff. It was great to see the Hotel Manager helping the staff and he was always friendly. We particularly want to thank Salomé & Flipe (our favourites), Lina, Tito and Rui in Reception; Fatima, Ana, Tania, Ivone, Claudia and Andrew in the restaurant. Them and others really made time to speak with us and help us have the best time. Thank you again.
6
Michael
3 de mar. de 2022
·
Hospedou-se por 7 noites
The hotel is perfectly adequate but we had moved from another equally rated hotel which we thought better both for food and service. Promenade seemed rather short staffed a reception member had to leave his post to show us ho t work the TV.
The hotel is perfectly adequate but we had moved from another equally rated hotel which we thought better both for food and service. Promenade seemed rather short staffed a reception member had to leave his post to show us ho t work the TV.
10
Pasi
12 de jan. de 2025
·
Hospedou-se por 8 noites
Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
10
Kim
23 de mai. de 2024
·
Hospedou-se por 7 noites
Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
10
DAVID
5 de out. de 2025
·
Hospedou-se por 8 noites
Staff very friendly and helpful, lots of staff cleaning
Staff very friendly and helpful, lots of staff cleaning
10
Jeanette
14 de out. de 2024
·
Hospedou-se por 2 noites
The staff in the breakfast/dinning were absolutly fantastic. So nice, friendly and polite and did their best for me. Tip them generously when you stay there!!!
The staff in the breakfast/dinning were absolutly fantastic. So nice, friendly and polite and did their best for me. Tip them generously when you stay there!!!
10
Susan
28 de jun. de 2024
·
Hospedou-se por 7 noites
Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
6
Kimberly
1 de jul. de 2024
·
Hospedou-se por 8 noites
Solid 3 star hotel that could easily be a 4 star if cleanliness, staff and service improved. Similar to some other reviews- stained or lightly damaged walls, stained pull down curtain for the shower, hard water scale and build up accumulated on bathroom glass. The rooms don't really get made up and empty/used glasses accumulated throughout the week. Some staff were helpful, but overall not so much. I reported issues with the WiFi not working on Tuesday - was told this would be brought to the manager's attention. On Thursday, still no WiFi - at the pool, in my room, the balcony, etc. The person at the front desk first acknowledged a problem but then told me I was incorrect when it "worked" on his phone and not mine. Again on Friday when I started to worry I could not get in touch with home or check in for my flight, the front desk told me the WiFi just went down that day and would be fixed. When I inquired about an accommodation of some sort for the inconvenience I was told nothing could be done? Disappointing overall and would never want someone else to feel as dismissed as I was meant to feel. Oh, and when I booked my taxi for a set rate - I was told the rate was different the morning of my checkout. Thank you to the one person who tried to be helpful and held the original rate. Also, pass on the spa. I reserved a head and shoulders relaxation massage - shoulders good, but swirling around my hair in circles is not what I paid for?
Solid 3 star hotel that could easily be a 4 star if cleanliness, staff and service improved. Similar to some other reviews- stained or lightly damaged walls, stained pull down curtain for the shower, hard water scale and build up accumulated on bathroom glass. The rooms don't really get made up and empty/used glasses accumulated throughout the week. Some staff were helpful, but overall not so much. I reported issues with the WiFi not working on Tuesday - was told this would be brought to the manager's attention. On Thursday, still no WiFi - at the pool, in my room, the balcony, etc. The person at the front desk first acknowledged a problem but then told me I was incorrect when it "worked" on his phone and not mine. Again on Friday when I started to worry I could not get in touch with home or check in for my flight, the front desk told me the WiFi just went down that day and would be fixed. When I inquired about an accommodation of some sort for the inconvenience I was told nothing could be done? Disappointing overall and would never want someone else to feel as dismissed as I was meant to feel. Oh, and when I booked my taxi for a set rate - I was told the rate was different the morning of my checkout. Thank you to the one person who tried to be helpful and held the original rate. Also, pass on the spa. I reserved a head and shoulders relaxation massage - shoulders good, but swirling around my hair in circles is not what I paid for?
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
A localização à beira-mar, na orla, com fácil acesso a ônibus, recebe muitos elogios. Alguns hóspedes acharam a caminhada até o centro do Funchal longa.
Avaliações dos hóspedes relacionadas
10
Bernhard
27 de fev. de 2023
·
Hospedou-se por 7 noites
Én uge på hotellet, uge 7 2023. Et fantastisk fint ophold, uden nogen form for anledning til klager. Suveræn beliggenhed, med fuld 180 graders udsigt over oceanen. Pools, Spa med sauna og dampbad, badekåber var inklusive. Morgenmaden var fuldstændig i top, der var ikke noget der manglede, og kvaliteten helt i top. Særdeles venligt personale, som havde evnen til at føle dig hjemme. Vi kan varmt anbefale hotellet! Hilsen A&B.
Én uge på hotellet, uge 7 2023. Et fantastisk fint ophold, uden nogen form for anledning til klager. Suveræn beliggenhed, med fuld 180 graders udsigt over oceanen. Pools, Spa med sauna og dampbad, badekåber var inklusive. Morgenmaden var fuldstændig i top, der var ikke noget der manglede, og kvaliteten helt i top. Særdeles venligt personale, som havde evnen til at føle dig hjemme. Vi kan varmt anbefale hotellet! Hilsen A&B.
10
Pasi
12 de jan. de 2025
·
Hospedou-se por 8 noites
Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
10
Kim
23 de mai. de 2024
·
Hospedou-se por 7 noites
Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
10
Thomas
9 de jan. de 2025
·
Hospedou-se por 7 noites
Sehr schönes Hotel in guter Lage!
Sehr schönes Hotel in guter Lage!
10
Audrey
17 de abr. de 2023
·
Hospedou-se por 1 noite
We were only at the property for one evening due to a flight cancellation. The property was nice, the staff friendly, and the location was great.
We were only at the property for one evening due to a flight cancellation. The property was nice, the staff friendly, and the location was great.
10
alain
26 de mai. de 2024
·
Hospedou-se por 4 noites
Super bien situé sur le bord de l’eau près de tout
Super bien situé sur le bord de l’eau près de tout
6
Donna
1 de dez. de 2025
·
Hospedou-se por 4 noites
Def some good and bad. Beautiful scenery and view in pool area. Good location. Very well maintained. Specious room with lovely view. Breakfast selection was very good. In general Seemingly upscale however definitely signs of cutting corners. Sauna hours not convenient. Room hot even with AC all the way down. Room temp was never comfortable. Very stuffy. Learned this is very common at Pestana hotels and resorts. Outdoor Jacuzzi was not heated, and indoor was only lukewarm. Bathroom in common area on ground floor smelled terrible everyday. Smelled like sewage.
Def some good and bad. Beautiful scenery and view in pool area. Good location. Very well maintained. Specious room with lovely view. Breakfast selection was very good. In general Seemingly upscale however definitely signs of cutting corners. Sauna hours not convenient. Room hot even with AC all the way down. Room temp was never comfortable. Very stuffy. Learned this is very common at Pestana hotels and resorts. Outdoor Jacuzzi was not heated, and indoor was only lukewarm. Bathroom in common area on ground floor smelled terrible everyday. Smelled like sewage.
8
James
4 de abr. de 2025
·
Hospedou-se por 7 noites
Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent. Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem).
Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent. Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem).
4
Jad
1 de mai. de 2023
·
Hospedou-se por 5 noites
Be careful while booking this property. The property does not offer double/Queen beds as advertised on some booking sites. Property has nice views with a good pool. Location is a bit far to the center if you're expecting to walk. Rooms are spacious but seem a bit outdated and beds are not comfortable. Amenities closing hours are quite early. Hotel seems to be likened by much older age group. You would expect better service for the price you pay. Property has lots of potential but seems owners don't want to invest in it. I do not recommend this place.
Be careful while booking this property. The property does not offer double/Queen beds as advertised on some booking sites. Property has nice views with a good pool. Location is a bit far to the center if you're expecting to walk. Rooms are spacious but seem a bit outdated and beds are not comfortable. Amenities closing hours are quite early. Hotel seems to be likened by much older age group. You would expect better service for the price you pay. Property has lots of potential but seems owners don't want to invest in it. I do not recommend this place.
8
Susan
30 de abr. de 2024
·
Hospedou-se por 6 noites
Me Rodgrigues was so helping in arranging our transportation from the airport. The location was great. Right on the bus line. Breakfast was great and staff was very friendly. Pool was lovely. We would definitely book again with this hotel.
Me Rodgrigues was so helping in arranging our transportation from the airport. The location was great. Right on the bus line. Breakfast was great and staff was very friendly. Pool was lovely. We would definitely book again with this hotel.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã é repetidamente elogiado pela variedade e qualidade. A qualidade do jantar ou do café atraiu críticas ocasionais.
Avaliações dos hóspedes relacionadas
10
Bernhard
27 de fev. de 2023
·
Hospedou-se por 7 noites
Én uge på hotellet, uge 7 2023. Et fantastisk fint ophold, uden nogen form for anledning til klager. Suveræn beliggenhed, med fuld 180 graders udsigt over oceanen. Pools, Spa med sauna og dampbad, badekåber var inklusive. Morgenmaden var fuldstændig i top, der var ikke noget der manglede, og kvaliteten helt i top. Særdeles venligt personale, som havde evnen til at føle dig hjemme. Vi kan varmt anbefale hotellet! Hilsen A&B.
Én uge på hotellet, uge 7 2023. Et fantastisk fint ophold, uden nogen form for anledning til klager. Suveræn beliggenhed, med fuld 180 graders udsigt over oceanen. Pools, Spa med sauna og dampbad, badekåber var inklusive. Morgenmaden var fuldstændig i top, der var ikke noget der manglede, og kvaliteten helt i top. Særdeles venligt personale, som havde evnen til at føle dig hjemme. Vi kan varmt anbefale hotellet! Hilsen A&B.
8
Tilo
15 de jan. de 2023
·
Hospedou-se por 19.371 noites
Guter Service, meist sehr freundliche Mitarbeiter/innen, gutes Frühstücksbuffet, es gab mehrere Pools und Saunen, die Zimmer waren geräumig. Ausstattung etwas in die Jahre gekommen, drumherum recht crowdy, weil viele große Hotels. Der zum Frühstück ausgeschenkte Kaffee war viel zu stark und oft abgestanden. Toll war der Falkner, der jeden Morgen mit seinem Bussard zur Stelle war, um die Tauben vom Frühstücksbuffet abzuhalten. Gerne wieder.
Guter Service, meist sehr freundliche Mitarbeiter/innen, gutes Frühstücksbuffet, es gab mehrere Pools und Saunen, die Zimmer waren geräumig. Ausstattung etwas in die Jahre gekommen, drumherum recht crowdy, weil viele große Hotels. Der zum Frühstück ausgeschenkte Kaffee war viel zu stark und oft abgestanden. Toll war der Falkner, der jeden Morgen mit seinem Bussard zur Stelle war, um die Tauben vom Frühstücksbuffet abzuhalten. Gerne wieder.
10
William
29 de abr. de 2023
·
Hospedou-se por 4 noites
Excellent trip. Stayed 4 days andvreally enjoyed. Madeira is beautiful and the Pestana is a great base fir exploring or relaxing. Excellent rooms with sea views and dining options great
Excellent trip. Stayed 4 days andvreally enjoyed. Madeira is beautiful and the Pestana is a great base fir exploring or relaxing. Excellent rooms with sea views and dining options great
4
Janet
9 de mai. de 2023
·
Hospedou-se por 7 noites
The dining options were a disappointment. After our first buffet dinner was poorly done we chose to only eat our prepaid breakfast onsight. Internet in the room was extremely unreliable and my husband had to go to the business center to use his laptop. The bed was very hard and uncomfortable. On the positive side, the staff were pleasant. While outdated, the rooms were clean.
The dining options were a disappointment. After our first buffet dinner was poorly done we chose to only eat our prepaid breakfast onsight. Internet in the room was extremely unreliable and my husband had to go to the business center to use his laptop. The bed was very hard and uncomfortable. On the positive side, the staff were pleasant. While outdated, the rooms were clean.
8
Laura
16 de set. de 2024
·
Hospedou-se por 4 noites
The common areas of the hotel were lovely . Lush grounds and fantastic amenities . The rooms need a refresh as they are dated . Pricey property when compared to another hotel our friends stayed at up the street . Breakfast assortment was plentiful with something for everyone .
The common areas of the hotel were lovely . Lush grounds and fantastic amenities . The rooms need a refresh as they are dated . Pricey property when compared to another hotel our friends stayed at up the street . Breakfast assortment was plentiful with something for everyone .
10
Pasi
12 de jan. de 2025
·
Hospedou-se por 8 noites
Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
10
Iwona
2 de dez. de 2024
·
Hospedou-se por 6 noites
Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king! Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit. Definitely would stay again.
Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king! Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit. Definitely would stay again.
8
James
4 de abr. de 2025
·
Hospedou-se por 7 noites
Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent. Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem).
Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent. Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem).
10
Elaine
30 de out. de 2024
·
Hospedou-se por 14 noites
3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast.
3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast.
8
Susan
30 de abr. de 2024
·
Hospedou-se por 6 noites
Me Rodgrigues was so helping in arranging our transportation from the airport. The location was great. Right on the bus line. Breakfast was great and staff was very friendly. Pool was lovely. We would definitely book again with this hotel.
Me Rodgrigues was so helping in arranging our transportation from the airport. The location was great. Right on the bus line. Breakfast was great and staff was very friendly. Pool was lovely. We would definitely book again with this hotel.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Torfinn
23 de jul. de 2026
·
Hospedou-se por 9 noites
Fint hotell med veldig god beliggenhet.
Fint hotell med veldig god beliggenhet.
8
Probir
15 de mai. de 2026
·
Hospedou-se por 4 noites
Good
Good
10
Riekert
12 de dez. de 2025
·
Hospedou-se por 7 noites
Kamer schoon personeel aardig
Kamer schoon personeel aardig
6
Donna
1 de dez. de 2025
·
Hospedou-se por 4 noites
Def some good and bad. Beautiful scenery and view in pool area. Good location. Very well maintained. Specious room with lovely view. Breakfast selection was very good. In general Seemingly upscale however definitely signs of cutting corners. Sauna hours not convenient. Room hot even with AC all the way down. Room temp was never comfortable. Very stuffy. Learned this is very common at Pestana hotels and resorts. Outdoor Jacuzzi was not heated, and indoor was only lukewarm. Bathroom in common area on ground floor smelled terrible everyday. Smelled like sewage.
Def some good and bad. Beautiful scenery and view in pool area. Good location. Very well maintained. Specious room with lovely view. Breakfast selection was very good. In general Seemingly upscale however definitely signs of cutting corners. Sauna hours not convenient. Room hot even with AC all the way down. Room temp was never comfortable. Very stuffy. Learned this is very common at Pestana hotels and resorts. Outdoor Jacuzzi was not heated, and indoor was only lukewarm. Bathroom in common area on ground floor smelled terrible everyday. Smelled like sewage.
10
DAVID
5 de out. de 2025
·
Hospedou-se por 8 noites
Staff very friendly and helpful, lots of staff cleaning
Staff very friendly and helpful, lots of staff cleaning
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:30
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-19: 376.1203709228516USD
- 2026-09-20: 358.8235794067383USD
- 2026-09-21: 320.0955551513672USD
- 2026-09-22: 291.4917065979004USD
- 2026-09-23: 308.6458344787598USD
- 2026-09-24: 308.6458344787598USD
- 2026-09-25: 339.4719758605957USD
- 2026-09-26: 300.73150797119143USD
- 2026-09-27: 298.8462448364258USD
- 2026-09-28: 295.4470295959473USD
- 2026-09-29: 275.3115472106934USD
- 2026-09-30: 257.2864USD
- 2026-10-01: 255.85066752624513USD
- 2026-10-02: 251.2156592163086USD
- 2026-10-03: 621.3926USD
- 2026-10-04: 271.96629527893066USD
- 2026-10-05: 308.1422002990723USD
- 2026-10-06: 271.4230342590332USD
- 2026-10-07: 248.74158435058595USD
- 2026-10-08: 294.4681187011719USD
- 2026-10-09: 251.3157866546631USD
- 2026-10-10: 317.1629586608887USD
- 2026-10-11: 265.9548457824707USD
- 2026-10-12: 251.54340000000002USD
- 2026-10-13: 209.0426411682129USD
- 2026-10-14: 210.20060018310548USD
- 2026-10-15: 226.2742USD
- 2026-10-16: 224.48941482849122USD
- 2026-10-17: 213.58723157958985USD
- 2026-10-18: 251.54340000000002USD
- 2026-10-19: 188.45484144897463USD
- 2026-10-20: 203.03068341064454USD
- 2026-10-21: 211.3424USD
- 2026-10-22: 204.33319889526368USD
- 2026-10-23: 214.76816750183107USD
- 2026-10-24: 198.61454284973146USD
- 2026-10-25: 189.89320285949708USD
- 2026-10-26: 197.5592USD
- 2026-10-27: 197.02662998962404USD
- 2026-10-28: 182.70134322814943USD
- 2026-10-29: 191.92323277893067USD
- 2026-10-30: 192.96480000000003USD
- 2026-10-31: 192.96480000000003USD
- 2026-11-01: 150.4666USD
- 2026-11-02: 152.7638USD
- 2026-11-03: 152.7638USD
- 2026-11-04: 166.0517258392334USD
- 2026-11-05: 152.7638USD
- 2026-11-06: 151.7087025177002USD
- 2026-11-07: 152.7638USD
- 2026-11-08: 185.265888571167USD
- 2026-11-09: 138.9806USD
- 2026-11-10: 137.99887614288332USD
- 2026-11-11: 152.7638USD
- 2026-11-12: 192.96480000000003USD
- 2026-11-13: 138.9806USD
- 2026-11-14: 152.7638USD
- 2026-11-15: 137.4627745941162USD
- 2026-11-16: 146.64077842712402USD
- 2026-11-17: 152.7638USD
- 2026-11-18: 138.9806USD
- 2026-11-19: 150.11553178405762USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito e dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Esta propriedade oferece limpeza profissional
- A propriedade utiliza serviço de limpeza profissional.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Taxa de café da manhã com buffet: EUR 20 por pessoa
- Taxa para estacionamento sem manobrista: EUR 15 por dia
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Balcão de turismo
Serviços
Centro de negócios
Balcão de turismo
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Aluguel de bicicletas
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Massagem
Spa e centro de bem-estar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Atividades
Piscina
Jardim
Praia (na proximidade)
Mergulho
Windsurf
Bilhar
Pesca
Caminhada
Piscina interna
Piscina externa
Pool (Indoor)
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Parking Onsite
Internet
Wi-fi grátis