Whiteleys Hotel

Our short stay of two days was disappointing. A couple of days earlier, we were changed to 10 minutes from each other, which hurt us because we had to modify the itinerary, transportation and budget. The rooms are very small, uncomfortable and poorly ventilated. It is impossible not to compare comfort and price in other places where we have stayed aesthetically more beautiful and comfortable at the same price. A disappointment.

Staff were friendly enough and the price was good for London, but staff directed me up the wrong flight of stairs initially (I was on the 3rd floor - no lifts). The walls feel fairly thin and you could clearly hear noise and conversations from other rooms. The beds were not the most comfortable. So all in all poor sleep.

The room was absolutely terrible. There was constant noise coming from the toilet seat due to a poor plumbing system. There was a leak of water coming from the shower, which was fixed with paper. The bedroom was extremely dirty with stains of liquids, probably human semen, on the wall next to the bed, among other terrible things.

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Firstly the property is extremely dirty and unhygienic, it stinks, and the first 5 mins of checking in there was leak in the toilet and the smell lingered for 2 days and they did nothing about it when we asked for it multiple times, they did not clean our room when we wanted it to be cleaned, clearly the sheets weren’t washed as me and my friends got an allergic rash. There was a broken glass door of the shower just kept in a very unsafe way. Would never recommend this hotel to anyone. Highly disappointed.