SpringHill Suites by Marriott Birmingham Downtown at UAB

The room was clean, they put use in a Handicap room. The hot water did not work.

The staff member at the front desk was very nice. The room smelled like cigarettes and there were ashes everywhere. There was ranch dressing and food spilled on the tables and the floor was filthy. There was something that looked like toothepaste smeared across the carpet, and they definitely hadn't washed the counter at all. If it hadn't been so late when we got there, I would not have stayed. We slept for a few hours and got back on the road. I woild not stay here again.

People were nice and breakfast was hot, the rooms were very nice

Very welcoming. Trudie help us so much. My husband is in a wheelchair and we were there for an appt at UAB. She went out of her way to help us. She helped carry our luggage to her room and also provided information on restaurants and even helped me download a delivery app for DoorDash. I appreciate that type of concern so much especially when you have a sick loved one and you’re the only caregiver. Thank you so much Trudy and Springhill Marriott. We are a frequent flyer there and will continue to stay there on our visits.

Staff really rude. Be careful of parking charges