Our flight was rebooked for the next day and we had to stay in Dallas. I booked this place semi-hastily, I saw good reviews and a reasonable price. But then while waiting approx 45 mins for the shuttle (the driver was very nice) I was looking closer at reviews. Every single good review is mainly for the staff. Friendly staff is great, but you’re not really staying with the staff you are staying in the room. Upon arrival there was no one at the front desk around 10:30pm. Lots of flights were cancelled so I get it’s busy, and once someone arrived we were checked in quickly around 11pm. The place is pretty run down, the elevator was rough, the 4th floor hallway smelled smokey and musty. In the room I was greeted with a strong smell of air freshener. The lampshades were tattered, the thermostat did not work at all. I didn’t complain because we were just too tired, but it was a room where you are hesitant to take your shoes off as the carpet looks sticky. The carpet was less sticky than it looked though. There were stains surrounding the bed, I didn’t inspect the rest of the bed too closely. The towels had holes in them. You get what you pay for pretty much.
Our flight was rebooked for the next day and we had to stay in Dallas. I booked this place semi-hastily, I saw good reviews and a reasonable price. But then while waiting approx 45 mins for the shuttle (the driver was very nice) I was looking closer at reviews. Every single good review is mainly for the staff. Friendly staff is great, but you’re not really staying with the staff you are staying in the room. Upon arrival there was no one at the front desk around 10:30pm. Lots of flights were cancelled so I get it’s busy, and once someone arrived we were checked in quickly around 11pm. The place is pretty run down, the elevator was rough, the 4th floor hallway smelled smokey and musty. In the room I was greeted with a strong smell of air freshener. The lampshades were tattered, the thermostat did not work at all. I didn’t complain because we were just too tired, but it was a room where you are hesitant to take your shoes off as the carpet looks sticky. The carpet was less sticky than it looked though. There were stains surrounding the bed, I didn’t inspect the rest of the bed too closely. The towels had holes in them. You get what you pay for pretty much.
