MainStay Suites Bloomington near University

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I booked my stay online and selected to pay at the property when I arrived and though I selected the given option to pay at the property because they still chose to run my card on file, my stay was canceled that I had a whole week in advance to my trip and was never notified that because the attempted charge did not go through my stay was canceled until I arrived at the hotel for check-in and was given no help to resolve this matter. until I came back inside the building over 40 minutes later for them to tell me all of a sudden they had an available room, the same exact type of room I booked online prior to coming. The lack of help, concern or initiative to solve this matter from the front desk, staff was truly unprofessional to deal with

Yes

Comfortable room with stove, refrigerator. Pots and pans also. Good for a short or long term stay

Hardly any thing in the kitchen for cooking, everything continuously locked up, asked for salt and pepper, I was told all there was , already in your room.. 1 pepper pack and 2 salt packs... No ice bucket... Had to take 1 of 2 kitchen pans to get ice. The room was clean, the staff was very nice, but if you stay here expect the bare minimum