Name: Grand Summit Hotel General Santos
Address: Honorio Arriola Street Bula-Lagao Road, General Santos City, Provinz South Cotabato, PH
Rating: 8.9

Was Gäste sagen

Im Grand Summit Hotel General Santos loben Gäste oft das freundliche Personal und die modernen, sauberen Zimmer. Einige bemängeln jedoch auch Nachteile wie Lärmbelästigung durch einen nahegelegenen Club in den späten Stunden, den fehlenden Flughafentransfer und gelegentliche Probleme mit den Einrichtungen, beispielsweise einen geschlossenen Fitnessraum oder einen defekten Aufzug.

Der Service wird durchweg als herzlich und zuvorkommend beschrieben, obwohl der Restaurant-Service langsam oder unregelmäßig sein kann. Die Einrichtungen sind modern und im Allgemeinen gut, mit einem schönen Pool, aber der Fitnessraum war während einiger Aufenthalte geschlossen. Einige Gäste berichten auch von schwacher Klimaanlage oder Problemen mit dem Wasserdruck in der Dusche. Erwarten Sie einen komfortablen Aufenthalt in der Stadt mit einigen kleinen Mängeln.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen sind modern und im Allgemeinen gut, mit einem schönen Pool. Es gibt keinen Flughafentransfer und der Fitnessraum war während einiger Aufenthalte geschlossen.

Ähnliche Gästebewertungen

10

Randall

4. Jan. 2026

·

Aufenthalt für 2 Nächte

Very gente staff. Nice facilities & great food..!

10

Jaime

19. Okt. 2025

·

Aufenthalt für 3 Nächte

Nice hotel

6

Curtis

13. Mai 2022

·

Aufenthalt für 2 Nächte

Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.

10

Billy

12. Mai 2025

·

Aufenthalt für 2 Nächte

I liked the property very much, fantastic morning view from elevated windows. Would be nice if the elevator was operational, but not a big issue.

8

MASAYUKI

11. Sept. 2023

·

Aufenthalt für 3 Nächte

施設は新しくきれいでした。プールやフィットネスジムもきれいにメンテナンスされています。ただ外国人観光客が少なく必要に迫られていないためか、TV放送は国内番組のみBBC、ABCやNHKBS等外国のTV放送はありません。グリーンリーフホテルがSMモールに隣接、空港シャトルバスを運行しているのに対し、ロビンソンモールに隣接、シャトルバスなしとローカル色が強いです。嫌いなリンスインシャンプーが設置されてました。

6

Bobby

11. Jan. 2025

·

Aufenthalt für 3 Nächte

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

8

Emery

27. Okt. 2025

·

Aufenthalt für 3 Nächte

They do not have shuttle service, the cab they offer me to take cost 1800 PHP, while there I maid connections with the local taxi driver at the mall, they only charged 500 PHP to take me to airport.

8

Walter

25. Aug. 2022

·

Aufenthalt für eine Nacht

Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.

10

Ethylene

1. Juni 2024

·

Aufenthalt für eine Nacht

Great facility and very friendly and accomodating staff. We will recommend this hotel.

10

Melody

16. Juli 2024

·

Aufenthalt für eine Nacht

I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Bewertungen beschreiben die Unterkunft und die Zimmer durchweg als sauber und gepflegt. Einige weisen auf Wartungsprobleme wie geringen Wasserdruck in der Dusche oder schwankende Wassertemperatur hin.

Ähnliche Gästebewertungen

10

Kenneth

3. Nov. 2025

·

Aufenthalt für 2 Nächte

Great atmosphere and very professional and friendly staff! The rooms are clean and modern! An overall great experience for my first time to General Santos!!!

10

Rochelle

20. Feb. 2024

·

Aufenthalt für 5 Nächte

Service is excellent. Everyone in the staff are very helpful. Rooms are nice, large and clean. I would recommend this hotel to anyone and would recommend it to anyone planning to stay in General Santos City

10

Morris

10. Sept. 2025

·

Aufenthalt für 2 Nächte

The property was very nice and clean. The staff was very friendly and helpful.

8

Yuji

8. Juni 2025

·

Aufenthalt für 2 Nächte

エアコンの調節がし難く、寒かった。またシャワーの水圧が低くて使い難かった。

10

Melody

16. Juli 2024

·

Aufenthalt für eine Nacht

I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.

10

Matthew

14. Jan. 2025

·

Aufenthalt für eine Nacht

Nice clean rooms big bathrooms

8

Hannah

17. Feb. 2023

·

Aufenthalt für 2 Nächte

I ask the hiusekeeping lady if she can give me some wash cloth because they don't have any in my room and she said yes, but haven't got any til I check out😑 but other than that it was a good stay..

4

Jae Eun

22. Feb. 2024

·

Aufenthalt für 3 Nächte

The temperature of hot water and cold water strangely changes at will, and the water stream all dies,

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind modern, geräumig und gut ausgestattet, wobei einige die großen Badezimmer hervorheben. Mehrere Gäste berichteten jedoch von erheblichen Straßenlärm durch einen nahegelegenen Club in Zimmern zur Straße und gelegentlicher schwacher Klimaanlage.

Ähnliche Gästebewertungen

10

Samson

30. Jan. 2025

·

Aufenthalt für 2 Nächte

Excellent service. The room was nice and roomy.

6

Bobby

11. Jan. 2025

·

Aufenthalt für 3 Nächte

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

10

Kenneth

3. Nov. 2025

·

Aufenthalt für 2 Nächte

Great atmosphere and very professional and friendly staff! The rooms are clean and modern! An overall great experience for my first time to General Santos!!!

10

Timothy Willing and

11. Okt. 2025

·

Aufenthalt für 2 Nächte

Nice modern hotel with well appointed rooms and a very nice dining experience.

8

David

10. Okt. 2023

·

Aufenthalt für 3 Nächte

Their AC is weak. Couldn't achieve 18deg Celsius. I was moved to a different room but the temp still doesn't go below 20deg even at 4am.

2

Eric

27. Juli 2025

·

Aufenthalt für eine Nacht

When I checked in everything was great and when I went to my room everything was clean and in order. The reason I rated my stay as terrible had nothing to do with the hotel itself they put me in room 229 which faced the street. Around 945 there is a new club across the street and the music was so loud until 4am that I had to put bedding in the shower to try and get some sleep and my wife and 2 kids suffered trying to sleep in the beds because of the loud music loud motorcycles and loud people. If there is nothing done about this the hotel will suffer because nobody is gonna want to stay street side with these conditions.

6

Joselyn

25. Nov. 2023

·

Aufenthalt für eine Nacht

Loud noises coming from a bar across the street, from evening to dawn. This is very annoying. Rooms are large.

10

Matthew

14. Jan. 2025

·

Aufenthalt für eine Nacht

Nice clean rooms big bathrooms

10

Morris

7. Sept. 2025

·

Aufenthalt für eine Nacht

The property and staff were phenomenal. The Morrow Room was super. Will stay again when back in General Santos..

10

Karin

14. Dez. 2025

·

Aufenthalt für 6 Nächte

The attention from the staff on my stay was very good. The room was very nice.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Das Personal wird für seine Freundlichkeit, Professionalität und Hilfsbereitschaft gelobt, wobei einige Gäste sich besonders angestrengt haben. Mehrere Bewertungen bemängeln jedoch einen uneinheitlichen Service, insbesondere im Restaurant, und gelegentliche Versäumnisse, wie unhilfreiche Taxi-Vermittlung oder Probleme beim Check-in.

Ähnliche Gästebewertungen

10

Randall

4. Jan. 2026

·

Aufenthalt für 2 Nächte

Very gente staff. Nice facilities & great food..!

10

Jacob

30. Aug. 2025

·

Aufenthalt für eine Nacht

The staff was so helpful and polite and very professional

6

Curtis

13. Mai 2022

·

Aufenthalt für 2 Nächte

Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.

10

Toney

19. Okt. 2025

·

Aufenthalt für eine Nacht

The front desk staff were excellent and accommodating at my arrival. Kudos.

6

Michael

25. Feb. 2023

·

Aufenthalt für 2 Nächte

When asked for a taxi doorman said there were none but did not offer a solution or help. Only when i went to front desk did they order a taxi.

10

Kenneth

3. Nov. 2025

·

Aufenthalt für 2 Nächte

Great atmosphere and very professional and friendly staff! The rooms are clean and modern! An overall great experience for my first time to General Santos!!!

8

Walter

25. Aug. 2022

·

Aufenthalt für eine Nacht

Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.

10

rodemia

11. Sept. 2024

·

Aufenthalt für 2 Nächte

I spent my birthday at the hotel for 2 nights and the staff surprise me with a cake and serenade 2x @ breakfast and dinner , they sent another cake in my room . Such a sweet gesture . They went above and beyond ! It’s my home while in General Santos . Thank you !

10

Pacita

15. Okt. 2025

·

Aufenthalt für eine Nacht

Great place to stay & great staff & service as well! Will definitely come back to stay again!!

10

Karin

14. Dez. 2025

·

Aufenthalt für 6 Nächte

The attention from the staff on my stay was very good. The room was very nice.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Günstige Lage neben dem Robinsons Mall für einfaches Einkaufen und Besorgungen. Zimmer zur Straße können nachts durch laute Musik aus einem nahegelegenen Club gestört werden.

Ähnliche Gästebewertungen

6

Bobby

11. Jan. 2025

·

Aufenthalt für 3 Nächte

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

10

Nonita Marie

11. Dez. 2024

·

Aufenthalt für 3 Nächte

Excellent location and friendly staff

10

Timothy

30. Nov. 2023

·

Aufenthalt für eine Nacht

Next to the Robinson mall where the have the customs office

2

Eric

27. Juli 2025

·

Aufenthalt für eine Nacht

When I checked in everything was great and when I went to my room everything was clean and in order. The reason I rated my stay as terrible had nothing to do with the hotel itself they put me in room 229 which faced the street. Around 945 there is a new club across the street and the music was so loud until 4am that I had to put bedding in the shower to try and get some sleep and my wife and 2 kids suffered trying to sleep in the beds because of the loud music loud motorcycles and loud people. If there is nothing done about this the hotel will suffer because nobody is gonna want to stay street side with these conditions.

6

Joselyn

25. Nov. 2023

·

Aufenthalt für eine Nacht

Loud noises coming from a bar across the street, from evening to dawn. This is very annoying. Rooms are large.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Essen erhält gemischte Rückmeldungen: Viele haben ausgezeichnete Mahlzeiten und ein umfangreiches Frühstücksbuffet genossen. Andere bemängeln langsamen, unorganisierten Service mit falschen oder fehlenden Artikeln und sagen, das Frühstück sei nur mittelmäßig.

Ähnliche Gästebewertungen

10

Randall

4. Jan. 2026

·

Aufenthalt für 2 Nächte

Very gente staff. Nice facilities & great food..!

6

Curtis

13. Mai 2022

·

Aufenthalt für 2 Nächte

Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.

8

Jorn

27. Dez. 2021

·

Aufenthalt für 2 Nächte

It's a really nice and new hotel, but something need to be changed. At arrival the service counter couldn't find my name in the system, even if I booked two days before at hotels.com, where I also paid in advance. There's was no menu card in the room, but the food we ordered, after getting two dirty cards delivered to the room, was really delicious. In the breakfast restaurant it's not smart guests cannot take food from the breakfast table, but need to wait until a waiter is ready to help. Why make it so complicated? I want to look at the food and put it on my plate myself, without talking to a waiter how much I want of each thing!

6

Bobby

11. Jan. 2025

·

Aufenthalt für 3 Nächte

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

8

Walter

25. Aug. 2022

·

Aufenthalt für eine Nacht

Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.

10

Timothy Willing and

11. Okt. 2025

·

Aufenthalt für 2 Nächte

Nice modern hotel with well appointed rooms and a very nice dining experience.

10

Melody

16. Juli 2024

·

Aufenthalt für eine Nacht

I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	64 $
Februar	67 $
März	68 $
April	68 $
Mai	66 $
Juni	63 $
Juli	61 $
August	55 $
September	54 $
Oktober	84 $
November	78 $
Dezember	70 $

Grand Summit Hotel General Santos

Preise für Grand Summit Hotel General Santos

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Deluxe Twin Room

Premier Twin

Premier King

Deluxe King Room

Gästebewertungen zu Grand Summit Hotel General Santos

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

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