Best Western Greenfield Inn

I love it

Great location close to Detroit and the Henry Ford. Front desk staff was very accommodating when we needed to switch rooms due to no AC working in our first room.

Nice hotel. Close to downtown Detroit. Quiet area.

By far the worst Best Western I have ever stayed in. We arrived at the hotel and checked in, check in wasn’t bad. Got to the room and said ok, not terrible, it’s doable. Turned the AC on because it was hot in the room, it never cooled the room down. Went to front desk and was told the AC wasn’t on that I could open the window, asked about a screen and none were available. I was told it is too cold for bugs not to worry. So we open the window to try and cool the room down and shortly after we got the bugs flying in, and then the smell of someone smoking weed right outside all night, finally said screw it and shut the window. Slept with the room at a toasty 80 degrees. The bathroom was terrible, toilet kept running all night. The shower had no pressure and it was either cold or colder. Paint throughout the room was peeling and flaking. Walls are paper thin, heard the neighbors music all night. Staff didn’t seem to care, when I asked about getting something taken care of or about the AC I was told the building is 62 years old, what do I expect?

Absolutely wonderful! Everything is beautiful and clean. Great attentive staff. Welcoming to everyone. Good people everywhere. Been staying here the past 30 years and have loved this place from day one:) pool area is very nice and clean, courtyard is beautiful especially at night, rooms are updated and clean with smart tvs, toiletries are even good. The food at the restaurant is very good and the price for this place and all it has to offer is the BEST