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JW Marriott Hotel Shenzhen

From

156 $

/ Nacht

JW Marriott Hotel Shenzhen - Image 1

JW Marriott Hotel Shenzhen - Zimmer

JW Marriott Hotel Shenzhen - Zimmer

JW Marriott Hotel Shenzhen - Pool

JW Marriott Hotel Shenzhen - Restaurant

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From

156 $

/ Nacht

Über diese Unterkunft

Nimm dir die Zeit, um folgende Einrichtungen zu nutzen: Fitnesscenter, Außenpool und Sauna. Zu den Highlights, die dieses Hotel bietet, gehören zudem kostenloses WLAN, ein Concierge-Service und ein Souvenirladen/Kiosk.

Parkmöglichkeiten
Restaurant
Pool
Business-Center
Zimmerservice
Parkservice

Standort

No.6005 Shennan Boulevard, Shenzhen, China

Shenzhen Golf Club (0.3 Meilen)

St. Anthony's Katholische Kirche (1.6 Meilen)

Xiasha Bibliothek (1.8 Meilen)

Shenzhen Lianhuashan Park (1.9 Meilen)

Gemeindezentrum Shenzhen (2 Meilen)

Shenzhen-Bibliothek (2.2 Meilen)

Weitere Informationen zum Ort

Zimmeroptionen

10

Executive-Studiosuite, 2 Doppelbetten

Zimmerdetails

2 Französische Doppelbetten

Anzahl Schlafplätze 2

646 ft²

Klimaanlage

Fußbodenheizung

WLAN (kostenlos)

7

Deluxe-Zimmer, 1 King-Bett

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

463 ft²

Klimaanlage

Fußbodenheizung

WLAN (kostenlos)

11

Executive-Doppelzimmer, 1 King-Bett, Stadtblick

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

861 ft²

Separater Essbereich

Klimaanlage

Fußbodenheizung

WLAN (kostenlos)

10

Executive-Zimmer, 2 Doppelbetten

Zimmerdetails

2 Französische Doppelbetten

Anzahl Schlafplätze 2

517 ft²

Klimaanlage

Fußbodenheizung

WLAN (kostenlos)

9

Zimmer, 1 King-Bett

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

452 ft²

Klimaanlage

Fußbodenheizung

WLAN (kostenlos)

9

Executive-Zimmer, 1 King-Bett

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

517 ft²

Separater Essbereich

Klimaanlage

Fußbodenheizung

WLAN (kostenlos)

11

Executive-Studiosuite, 1 King-Bett

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

646 ft²

Klimaanlage

Fußbodenheizung

WLAN (kostenlos)

10

Deluxe-Zimmer, 2 Doppelbetten

Zimmerdetails

2 Französische Doppelbetten

Anzahl Schlafplätze 2

463 ft²

Klimaanlage

Fußbodenheizung

WLAN (kostenlos)

Gästebewertungen zu JW Marriott Hotel Shenzhen

8.6

Fantastisch

Basierend auf 1.020 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftlich

61%

Paar

10%

Familie

11%

Gruppe

9%

Alleinreisende

7%

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Im JW Marriott Hotel Shenzhen loben Gäste häufig den herzlichen, aufmerksamen Service und die geräumigen Zimmer, berichten jedoch von uneinheitlichen Erfahrungen, darunter langsamer oder problematischer Check-in, veraltete Zimmerausstattung, Baulärm und eine Sauberkeit, die von makellos bis enttäuschend reicht.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

Was Gäste sagen

Im JW Marriott Hotel Shenzhen loben Gäste häufig den herzlichen, aufmerksamen Service und die geräumigen Zimmer, berichten jedoch von uneinheitlichen Erfahrungen, darunter langsamer oder problematischer Check-in, veraltete Zimmerausstattung, Baulärm und eine Sauberkeit, die von makellos bis enttäuschend reicht.

Das Frühstück erhält häufig Lob für Qualität und Vielfalt, obwohl einige es als durchschnittlich bezeichnen oder auf schlechten Kaffee hinweisen. Die Meinungen zur Lage gehen auseinander: Einige finden den Zugang und die Verkehrsanbindungen bequem, während andere einen längeren Fußweg zu den U-Bahn-Haltestellen und weniger nahegelegene Restaurants oder Einkaufsmöglichkeiten bemängeln. Ein Aufenthalt hier kann angenehm sein, aber von Qualitätsschwankungen geprägt.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Einige Einrichtungen wirken veraltet, und der Spa-Bereich sowie die Massagen werden als nicht besonders beeindruckend empfunden. Andere bemerken, dass die Unterkunft im Allgemeinen gut gepflegt ist.

Ähnliche Gästebewertungen

10

Yin Kwan

1. Juli 2025

·

Aufenthalt am 2 Nächte

The hotel is good but the spa is not that high value

The hotel is good but the spa is not that high value

8

LAI YEE

10. Juni 2024

·

Aufenthalt am 1 Nacht

房間環境整潔舒適，十分寬敞！亦都在酒店泳池游了龍舟水😄 唯酒店周邊食肆不多，也沒有商場可逛。

房間環境整潔舒適，十分寬敞！亦都在酒店泳池游了龍舟水😄 唯酒店周邊食肆不多，也沒有商場可逛。

6

Rich Mond

27. Dez. 2025

·

Aufenthalt am 1 Nacht

I'll be honest, the room food service is in complete, and already cold. Not to good. We also did massage, but it feels like not massaging. not really good. Even if they upgraded us but i think same room that i booked. anyway thanks for the cake.

I'll be honest, the room food service is in complete, and already cold. Not to good. We also did massage, but it feels like not massaging. not really good. Even if they upgraded us but i think same room that i booked. anyway thanks for the cake.

8

KIM HO

24. Apr. 2025

·

Aufenthalt am 1 Nacht

房子很舒適，只是有點舊，附近有地盤工程，如果去游泳，記得帶泳帽，否則要付170人民幣，池很小，實在太不合理

房子很舒適，只是有點舊，附近有地盤工程，如果去游泳，記得帶泳帽，否則要付170人民幣，池很小，實在太不合理

6

TSZ YING

28. Juli 2025

·

Aufenthalt am 2 Nächte

設施太舊，整體潔淨度就70分，room service 送來的咖啡超難喝，電視只能看頻道電影都沒有；但打掃的阿姨服務和態度都很好，早餐自助餐的食物也很一般；房間內的電話很難用也經常沒人接電話要等很久

設施太舊，整體潔淨度就70分，room service 送來的咖啡超難喝，電視只能看頻道電影都沒有；但打掃的阿姨服務和態度都很好，早餐自助餐的食物也很一般；房間內的電話很難用也經常沒人接電話要等很久

10

YUK SUET

11. Apr. 2023

·

Aufenthalt am 1 Nacht

Really nice hotel, if swimming pool area or rest room has hot water, will be more perfect

Really nice hotel, if swimming pool area or rest room has hot water, will be more perfect

8

Alan

24. Apr. 2024

·

Aufenthalt am 1 Nacht

The lobby design is so old

The lobby design is so old

10

Anna

6. Apr. 2025

·

Aufenthalt am 2 Nächte

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

10

Boris Pak Lok

19. Juli 2025

·

Aufenthalt am 1 Nacht

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall

10

Zhigang

12. Juli 2023

·

Aufenthalt am 1 Nacht

Beautiful hotel, well maintained, very friendly staff, everything perfect

Beautiful hotel, well maintained, very friendly staff, everything perfect

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Das Feedback zur Sauberkeit ist gemischt: Einige Gäste fanden die Zimmer makellos, während andere schmutzige Badezimmer, kaputte oder fleckige Gegenstände sowie Mängel in der Hygiene bemängelten. Das Housekeeping kann aufmerksam sein, aber die Konstanz variiert.

Ähnliche Gästebewertungen

6

TSZ YING

28. Juli 2025

·

Aufenthalt am 2 Nächte

設施太舊，整體潔淨度就70分，room service 送來的咖啡超難喝，電視只能看頻道電影都沒有；但打掃的阿姨服務和態度都很好，早餐自助餐的食物也很一般；房間內的電話很難用也經常沒人接電話要等很久

設施太舊，整體潔淨度就70分，room service 送來的咖啡超難喝，電視只能看頻道電影都沒有；但打掃的阿姨服務和態度都很好，早餐自助餐的食物也很一般；房間內的電話很難用也經常沒人接電話要等很久

8

Hiu Kwan

2. Jan. 2025

·

Aufenthalt am 1 Nacht

讚：整潔度滿分使用前用抹布抹洗浴缸一點污漬都沒有床舖舒適感謝酒店預先安排的週年慶祝佈置美中不足：入住房間不是圖中顯示靠窗的浴缸有點失望房間梳化旁的燈壞了電視太舊了原來附近有工程比較嘈吵大家入住前要考慮這點雖然房間已提供耳塞但實在太吵人

讚：整潔度滿分使用前用抹布抹洗浴缸一點污漬都沒有床舖舒適感謝酒店預先安排的週年慶祝佈置美中不足：入住房間不是圖中顯示靠窗的浴缸有點失望房間梳化旁的燈壞了電視太舊了原來附近有工程比較嘈吵大家入住前要考慮這點雖然房間已提供耳塞但實在太吵人

10

Wai Ching

12. Jan. 2025

·

Aufenthalt am 1 Nacht

很舒適，而且房間清潔，早餐很好，不過中式點心太少，有點失望！不過下次可以再來！

很舒適，而且房間清潔，早餐很好，不過中式點心太少，有點失望！不過下次可以再來！

10

JERRY JEN JUI

28. Okt. 2025

·

Aufenthalt am 2 Nächte

Clean

Clean

10

Anna

6. Apr. 2025

·

Aufenthalt am 2 Nächte

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

4

siying

1. Jan. 2025

·

Aufenthalt am 1 Nacht

The hygiene is very poor, the toilet and disposable items are all dirty. Don't use the bathtub, you will regret it after using it.

The hygiene is very poor, the toilet and disposable items are all dirty. Don't use the bathtub, you will regret it after using it.

8

cheng

8. Apr. 2023

·

Aufenthalt am 1 Nacht

整潔度有待改善

整潔度有待改善

10

MAYBELINE

1. Jan. 2024

·

Aufenthalt am 1 Nacht

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

10

Jan

27. Juni 2025

·

Aufenthalt am 4 Nächte

服務非常好,房間也亁淨

服務非常好,房間也亁淨

2

Long Yin

27. Okt. 2025

·

Aufenthalt am 1 Nacht

Very bad experience m, staffs were impolite. We arrived with many luggage but the staffs pretend not seeing us. No greeting nor help, doesn’t feel like this luxury 5 stars hotel is welcoming us at all. The room is also dirty, towels were broken. Not recommend for anyone who is looking for a welcomed stay.

Very bad experience m, staffs were impolite. We arrived with many luggage but the staffs pretend not seeing us. No greeting nor help, doesn’t feel like this luxury 5 stars hotel is welcoming us at all. The room is also dirty, towels were broken. Not recommend for anyone who is looking for a welcomed stay.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind oft geräumig und komfortabel, aber einige bemängeln die veraltete Dekoration und Ausstattung sowie Probleme mit der Klimaanlage, dem Fernseher/der Konnektivität, den Steckdosen und dem WLAN. Lärm von außen und eine schlechte Schalldämmung sind wiederkehrende Probleme, wobei gelegentlich Geruch nach Rauch gemeldet wird.

Ähnliche Gästebewertungen

8

KIM HO

24. Apr. 2025

·

Aufenthalt am 1 Nacht

房子很舒適，只是有點舊，附近有地盤工程，如果去游泳，記得帶泳帽，否則要付170人民幣，池很小，實在太不合理

房子很舒適，只是有點舊，附近有地盤工程，如果去游泳，記得帶泳帽，否則要付170人民幣，池很小，實在太不合理

6

KAI FAI

6. Nov. 2023

·

Aufenthalt am 1 Nacht

In general we were satisfied with the customer service of hotel staff, they were nice and helpful. Bathroom and the quality of shower gel, shampoo were very good. However, the air-con of our room had problems which was not cool enough, hotel changed another room for us and got improved. But the facilities in the room had a bit problems such as tv channels and quality.

In general we were satisfied with the customer service of hotel staff, they were nice and helpful. Bathroom and the quality of shower gel, shampoo were very good. However, the air-con of our room had problems which was not cool enough, hotel changed another room for us and got improved. But the facilities in the room had a bit problems such as tv channels and quality.

2

Patrick

2. Mai 2025

·

Aufenthalt am 1 Nacht

King suite stank of smoke -1 Moved to smaller room but for same price -2 Had to move self -2 Tiny TV with no connectivity didnt work -5 Full rack rate despite construction work on two sides of room from 7am -5 Housekeeping did return items left in other room +1 Overall -14

King suite stank of smoke -1 Moved to smaller room but for same price -2 Had to move self -2 Tiny TV with no connectivity didnt work -5 Full rack rate despite construction work on two sides of room from 7am -5 Housekeeping did return items left in other room +1 Overall -14

8

Hiu Kwan

2. Jan. 2025

·

Aufenthalt am 1 Nacht

讚：整潔度滿分使用前用抹布抹洗浴缸一點污漬都沒有床舖舒適感謝酒店預先安排的週年慶祝佈置美中不足：入住房間不是圖中顯示靠窗的浴缸有點失望房間梳化旁的燈壞了電視太舊了原來附近有工程比較嘈吵大家入住前要考慮這點雖然房間已提供耳塞但實在太吵人

讚：整潔度滿分使用前用抹布抹洗浴缸一點污漬都沒有床舖舒適感謝酒店預先安排的週年慶祝佈置美中不足：入住房間不是圖中顯示靠窗的浴缸有點失望房間梳化旁的燈壞了電視太舊了原來附近有工程比較嘈吵大家入住前要考慮這點雖然房間已提供耳塞但實在太吵人

10

Eric

2. Dez. 2023

·

Aufenthalt am 1 Nacht

Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.

Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.

10

Anna

6. Apr. 2025

·

Aufenthalt am 2 Nächte

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

10

MAYBELINE

1. Jan. 2024

·

Aufenthalt am 1 Nacht

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

8

Gary

3. Aug. 2023

·

Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.

Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.

10

Boris Pak Lok

19. Juli 2025

·

Aufenthalt am 1 Nacht

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall

2

Oi Ling

28. Jan. 2024

·

Aufenthalt am 1 Nacht

Check in at 5pm but told me the executive floor room that i booked has been sold out and asked me to downgrade to normal floors but still grant me executive lounge access. very disappointed about this arrangement as overbooked is not my issue and how could you ask the guest to downgrade but not upgrade instead since it’s your internal issue of the arrangement. waited at the checked counter for half an hour then give us a double bed suite. however, the double bed suite was poor in condition: 1. usb socket near the bed one was not working at all for both usb socket; 2. air con was unable to adjust and keep being 26’C even i switched to 18’C, it was too hot over the night and couldn’t sleep at all; 3. wifi in the room is poor and always unable to connect internet even i have connected to the hote wi-fi and i was almost using my own data roaming; 4. TV reception is poo also, some channels was unable to watch or not clear due to the reception issue I am the Marriott member and i would say this is the worst experience i ever hard in Marriott hotels

Check in at 5pm but told me the executive floor room that i booked has been sold out and asked me to downgrade to normal floors but still grant me executive lounge access. very disappointed about this arrangement as overbooked is not my issue and how could you ask the guest to downgrade but not upgrade instead since it’s your internal issue of the arrangement. waited at the checked counter for half an hour then give us a double bed suite. however, the double bed suite was poor in condition: 1. usb socket near the bed one was not working at all for both usb socket; 2. air con was unable to adjust and keep being 26’C even i switched to 18’C, it was too hot over the night and couldn’t sleep at all; 3. wifi in the room is poor and always unable to connect internet even i have connected to the hote wi-fi and i was almost using my own data roaming; 4. TV reception is poo also, some channels was unable to watch or not clear due to the reception issue I am the Marriott member and i would say this is the worst experience i ever hard in Marriott hotels

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Viele Gäste loben das freundliche und aufmerksame Personal sowie besondere Aufmerksamkeiten zu besonderen Anlässen, wobei einige einen effizienten Check-in erleben. Der Service kann jedoch uneinheitlich sein, mit langsamem oder problematischem Check-in, Überbuchungen oder Herabstufungen sowie gelegentlicher Unhöflichkeit.

Ähnliche Gästebewertungen

10

CHI CHUNG

6. Okt. 2024

·

Aufenthalt am 1 Nacht

今次係我哋的周年紀念日，酒店有悉心安排佈置及小蛋糕，感到非常開心。給我們一個很有意思的紀念日。

今次係我哋的周年紀念日，酒店有悉心安排佈置及小蛋糕，感到非常開心。給我們一個很有意思的紀念日。

10

Suk Man

18. Okt. 2024

·

Aufenthalt am 1 Nacht

Staff were amazing and thoughtful throughout our stay!

Staff were amazing and thoughtful throughout our stay!

6

Ning

11. Juni 2024

·

Aufenthalt am 1 Nacht

Checking in is really slow.

Checking in is really slow.

6

sin kwan

7. Jan. 2024

·

Aufenthalt am 1 Nacht

The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm What wrong with your hotel problem? Horrible experience.

The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm What wrong with your hotel problem? Horrible experience.

10

Boon Fook

12. Sept. 2025

·

Aufenthalt am 2 Nächte

Breakfast and all the services from the hotel was perfect

Breakfast and all the services from the hotel was perfect

10

Man Ki

20. Okt. 2025

·

Aufenthalt am 1 Nacht

服務好 Frontdesk員工很親切漏咗野向酒店即日email聯絡

服務好 Frontdesk員工很親切漏咗野向酒店即日email聯絡

2

Long Yin

27. Okt. 2025

·

Aufenthalt am 1 Nacht

Very bad experience m, staffs were impolite. We arrived with many luggage but the staffs pretend not seeing us. No greeting nor help, doesn’t feel like this luxury 5 stars hotel is welcoming us at all. The room is also dirty, towels were broken. Not recommend for anyone who is looking for a welcomed stay.

Very bad experience m, staffs were impolite. We arrived with many luggage but the staffs pretend not seeing us. No greeting nor help, doesn’t feel like this luxury 5 stars hotel is welcoming us at all. The room is also dirty, towels were broken. Not recommend for anyone who is looking for a welcomed stay.

10

Boris Pak Lok

19. Juli 2025

·

Aufenthalt am 1 Nacht

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall

2

Oi Ling

28. Jan. 2024

·

Aufenthalt am 1 Nacht

Check in at 5pm but told me the executive floor room that i booked has been sold out and asked me to downgrade to normal floors but still grant me executive lounge access. very disappointed about this arrangement as overbooked is not my issue and how could you ask the guest to downgrade but not upgrade instead since it’s your internal issue of the arrangement. waited at the checked counter for half an hour then give us a double bed suite. however, the double bed suite was poor in condition: 1. usb socket near the bed one was not working at all for both usb socket; 2. air con was unable to adjust and keep being 26’C even i switched to 18’C, it was too hot over the night and couldn’t sleep at all; 3. wifi in the room is poor and always unable to connect internet even i have connected to the hote wi-fi and i was almost using my own data roaming; 4. TV reception is poo also, some channels was unable to watch or not clear due to the reception issue I am the Marriott member and i would say this is the worst experience i ever hard in Marriott hotels

Check in at 5pm but told me the executive floor room that i booked has been sold out and asked me to downgrade to normal floors but still grant me executive lounge access. very disappointed about this arrangement as overbooked is not my issue and how could you ask the guest to downgrade but not upgrade instead since it’s your internal issue of the arrangement. waited at the checked counter for half an hour then give us a double bed suite. however, the double bed suite was poor in condition: 1. usb socket near the bed one was not working at all for both usb socket; 2. air con was unable to adjust and keep being 26’C even i switched to 18’C, it was too hot over the night and couldn’t sleep at all; 3. wifi in the room is poor and always unable to connect internet even i have connected to the hote wi-fi and i was almost using my own data roaming; 4. TV reception is poo also, some channels was unable to watch or not clear due to the reception issue I am the Marriott member and i would say this is the worst experience i ever hard in Marriott hotels

10

Chak Lam

9. Okt. 2023

·

Aufenthalt am 1 Nacht

Checked in was super efficient! Very friendly front desk staff!

Checked in was super efficient! Very friendly front desk staff!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Die Meinungen gehen auseinander: Einige finden die Lage günstig für die U-Bahn und die Verkehrsanbindung, während andere sagen, dass sie nicht zentral liegt, der Fußweg lang sein kann und die Auswahl an Restaurants oder Einkaufsmöglichkeiten in der Nähe begrenzt ist.

Ähnliche Gästebewertungen

8

Ya

22. Juni 2025

·

Aufenthalt am 1 Nacht

The location is not so close to the metro station. The others are good

The location is not so close to the metro station. The others are good

8

LAI YEE

10. Juni 2024

·

Aufenthalt am 1 Nacht

房間環境整潔舒適，十分寬敞！亦都在酒店泳池游了龍舟水😄 唯酒店周邊食肆不多，也沒有商場可逛。

房間環境整潔舒適，十分寬敞！亦都在酒店泳池游了龍舟水😄 唯酒店周邊食肆不多，也沒有商場可逛。

8

Hiu Kwan

2. Jan. 2025

·

Aufenthalt am 1 Nacht

讚：整潔度滿分使用前用抹布抹洗浴缸一點污漬都沒有床舖舒適感謝酒店預先安排的週年慶祝佈置美中不足：入住房間不是圖中顯示靠窗的浴缸有點失望房間梳化旁的燈壞了電視太舊了原來附近有工程比較嘈吵大家入住前要考慮這點雖然房間已提供耳塞但實在太吵人

讚：整潔度滿分使用前用抹布抹洗浴缸一點污漬都沒有床舖舒適感謝酒店預先安排的週年慶祝佈置美中不足：入住房間不是圖中顯示靠窗的浴缸有點失望房間梳化旁的燈壞了電視太舊了原來附近有工程比較嘈吵大家入住前要考慮這點雖然房間已提供耳塞但實在太吵人

6

Michael Ban Chen

26. Okt. 2025

·

Aufenthalt am 1 Nacht

地点不在中心，有点不太方便

地点不在中心，有点不太方便

10

Eric

2. Dez. 2023

·

Aufenthalt am 1 Nacht

Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.

Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.

10

YUK SUET

11. Apr. 2023

·

Aufenthalt am 1 Nacht

REALLY NICE HOTEL LOCATION IS GOOD

REALLY NICE HOTEL LOCATION IS GOOD

10

MAYBELINE

1. Jan. 2024

·

Aufenthalt am 1 Nacht

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

6

Chi Shing Benjamin

15. Juli 2025

·

Aufenthalt am 1 Nacht

A lot of construction work around the hotel

A lot of construction work around the hotel

8

Gary

3. Aug. 2023

·

Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.

Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.

10

Cheol Soo

13. Dez. 2023

·

Aufenthalt am 3 Nächte

Will be back again Before I go on with my review, I want to specially say my thanks to: 1) Alisa cui in the Reception, 2) Cindy in the reception for letting me experience a 1st class Hospitality. Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge. Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities. The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way. All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.

Will be back again Before I go on with my review, I want to specially say my thanks to: 1) Alisa cui in the Reception, 2) Cindy in the reception for letting me experience a 1st class Hospitality. Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge. Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities. The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way. All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Frühstück erhält häufig Lob für Qualität und Vielfalt, obwohl einige es als durchschnittlich bezeichnen oder auf schlechten Kaffee hinweisen. Insgesamt sind die Rückmeldungen zum Essen positiv.

Ähnliche Gästebewertungen

6

Rich Mond

27. Dez. 2025

·

Aufenthalt am 1 Nacht

I'll be honest, the room food service is in complete, and already cold. Not to good. We also did massage, but it feels like not massaging. not really good. Even if they upgraded us but i think same room that i booked. anyway thanks for the cake.

I'll be honest, the room food service is in complete, and already cold. Not to good. We also did massage, but it feels like not massaging. not really good. Even if they upgraded us but i think same room that i booked. anyway thanks for the cake.

6

TSZ YING

28. Juli 2025

·

Aufenthalt am 2 Nächte

設施太舊，整體潔淨度就70分，room service 送來的咖啡超難喝，電視只能看頻道電影都沒有；但打掃的阿姨服務和態度都很好，早餐自助餐的食物也很一般；房間內的電話很難用也經常沒人接電話要等很久

設施太舊，整體潔淨度就70分，room service 送來的咖啡超難喝，電視只能看頻道電影都沒有；但打掃的阿姨服務和態度都很好，早餐自助餐的食物也很一般；房間內的電話很難用也經常沒人接電話要等很久

10

Wai Ching

12. Jan. 2025

·

Aufenthalt am 1 Nacht

很舒適，而且房間清潔，早餐很好，不過中式點心太少，有點失望！不過下次可以再來！

很舒適，而且房間清潔，早餐很好，不過中式點心太少，有點失望！不過下次可以再來！

10

Esther

10. Sept. 2023

·

Aufenthalt am 1 Nacht

very good food and accommodation

very good food and accommodation

10

Boon Fook

12. Sept. 2025

·

Aufenthalt am 2 Nächte

Breakfast and all the services from the hotel was perfect

Breakfast and all the services from the hotel was perfect

10

Anna

6. Apr. 2025

·

Aufenthalt am 2 Nächte

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

10

JAEKYUM

3. Okt. 2023

·

Aufenthalt am 1 Nacht

남산이 가까운 위치라 이동이 편리하고 조식이 리츠칼튼 and 포시즌스 보다 한국인 취향 가격도 저렴 5성이나 4성대급 가성비 심천1등

남산이 가까운 위치라 이동이 편리하고 조식이 리츠칼튼 and 포시즌스 보다 한국인 취향 가격도 저렴 5성이나 4성대급 가성비 심천1등

10

Cheol Soo

13. Dez. 2023

·

Aufenthalt am 3 Nächte

Will be back again Before I go on with my review, I want to specially say my thanks to: 1) Alisa cui in the Reception, 2) Cindy in the reception for letting me experience a 1st class Hospitality. Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge. Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities. The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way. All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.

Will be back again Before I go on with my review, I want to specially say my thanks to: 1) Alisa cui in the Reception, 2) Cindy in the reception for letting me experience a 1st class Hospitality. Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge. Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities. The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way. All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

10

HEESUNG

8. Aug. 2026

·

Aufenthalt am 2 Nächte

전반적으로 만족스러운 숙소였습니다. 모두 친절했습니다.

전반적으로 만족스러운 숙소였습니다. 모두 친절했습니다.

2

Wing Yin

13. Juni 2026

·

Aufenthalt am 1 Nacht

Very noisy, sleep not very well

Very noisy, sleep not very well

10

ming kong

9. Juni 2026

·

Aufenthalt am 1 Nacht

Very nice and helpful. All facilities are in good condition

Very nice and helpful. All facilities are in good condition

10

Andrew

5. Mai 2026

·

Aufenthalt am 3 Nächte

Greta location, excellent room, bathroom and decor. Staff is extremely helpful and friendly, will definitely return and recommend for others looking for a place to stay.

Greta location, excellent room, bathroom and decor. Staff is extremely helpful and friendly, will definitely return and recommend for others looking for a place to stay.

6

LAP WANG

3. Mai 2026

·

Aufenthalt am 1 Nacht

Water leakage from shower place to tiolet

Water leakage from shower place to tiolet

Richtlinien der Unterkunft

Check-in-Anleitungen

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 06:00

Vor 12:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Sofortige KI-Antworten basieren auf den Informationen des Hotels.

Preise für kommende Reisedaten

September 2026

Oktober 2026

Günstiger

Teurer

Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
Bargeldlose Transaktionen sind verfügbar
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher and einem Riegelschloss ausgestattet
Diese Unterkunft stellt keine persönlichen Einwegartikel wie Kämme, Luffaschwämme, Rasierer, Nagelfeilen oder Schuhputzzeug zur Verfügung
Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.

Diese Unterkunft bietet keine persönlichen Einwegartikel wie Kamm, Luffaschwamm, Rasierer, Nagelfeile und Schuhputzhandschuh an.

Der saisonal geöffnete Pool ist vom 01. April bis 30. November geöffnet.
Der Pool ist von 07:00 Uhr bis 22:00 Uhr geöffnet.
Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar und Zugang über Mobilschlüssel.
In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).

Aufpreis für das Frühstücksbuffet: ca. 198 CNY für Erwachsene und ca. 118 CNY für Kinder
Für einen späten Check-out wird eine Gebühr erhoben.
Nutzungsgebühr für das Zusatzbett: 350.0 CNY pro Nacht

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.