The Condado Plaza Hotel
Amenities
Laundry service
Elevator / Lift
Multilingual Staff
Safe-Deposit Box
Garden
Golf Course (nearby)
Property description
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Guest reviews
Good
Based on 1,134 verified reviews
Who stays here?
Business
14%
Couple
41%
Family
26%
Group
14%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At The Condado Plaza Hotel, travelers like the walkable waterfront location, but repeated complaints cite dated rooms, inconsistent housekeeping, and chronic elevator outages that create long waits and occasional frustration.
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Pamela
3 weeks ago
·
Stayed 1 night
chitdavone
3 weeks ago
·
Stayed 5 nights
Tracy
4 weeks ago
·
Stayed 5 nights
Milka
4 weeks ago
·
Stayed 4 nights
vandy
17 Mar 2026
·
Stayed 1 night
Location
With a stay at The Condado Plaza Hotel, you'll be centrally located in San Juan, steps from Condado Beach and within a 10-minute walk of Parque La Ventana al Mar. This beach resort is 0.5 mi (0.9 km) from Luis Muñoz Rivera Park and 0.6 mi (1 km) from Third Millennium Park.
More location infoFAQs
Self-parking is available on-site for a fee of USD 25.65 per night, which includes in/out privileges. Valet parking is also offered at a fee of USD 31.22 per night.
Full breakfasts are available daily from 6 AM to 11:00 AM for a fee ranging from approximately USD 7 to 25 per person.
The property does not allow pets, but service animals are exempt from this policy.
Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee of USD 60.00, and late check-out is available for a fee of USD 75, both subject to availability.
The property offers several accessibility features including elevators, a stair-free path to the entrance, wheelchair-accessible registration desk, lounge, and on-site restaurant. Additionally, there is wheelchair-accessible parking and pool access.
The property is centrally located in San Juan, just steps from Condado Beach and within a 10-minute walk of Parque La Ventana al Mar. It is approximately 0.5 miles from Luis Muñoz Rivera Park and 0.6 miles from Third Millennium Park.
Yes, the property features 2 outdoor pools, including a children's pool and a waterslide. The pools are available for guests to enjoy throughout their stay.
Up to 2 children aged 18 years and younger can stay free when occupying the parent or guardian's room using existing bedding.
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