Domus Caracalla

Chambre propre, très bon accueil, petit plus: bonne connaissance de la langue française

Saying we're extremely disappointed is an understatement. We had this VRBO booked for months in anticipation of our first trip to Europe. Upon arrival, after a 9-hour flight, we were left waiting on the side of the road with all our luggage. The host had told us they’d meet us at 2 PM, but we weren’t let in until 3:30 PM. When we finally got inside, the place looked nothing like the photos. Everything was dirty and dusty even the dishes. Throughout our stay, the host was nearly impossible to reach. We tried contacting him multiple times with no response for hours later. When we were waiting for his arrival he was declining our calls eventually had to call the VRBO support line. Even they couldn’t get in touch with him. The experience was frustrating and completely unacceptable.

The apartment was about a 10 minute walk from The Colosseum and 30-40 from other main attractions such as the Trevi Fountain and Pantheon. The apartment appeared newly renovated but not as clean as I was expecting. The washing machine did not work and there were certain quirks about the apartment to get hot water etc. Overall, communication was fairly good, however the host did not answer the phone/texts and only communicated through the app. For the price, it was adequate.

Our stay was wonderful! The location was in a great area with walking distance into the city! The hospitality from the host was amazing! The hosts gave us great recommendations and were so kind. Small but cozy and fit me and my two friends. Overall great experience!

The host of this property was more than amazing! Our flight got delayed but it wasn’t an issue for him. He was able to meet us after the check-in time. Even helped us by telling us where the local supermarket was. The room has everything you could need. But we spent most of our time exploring. Super convenient walk to the Colosseo, about 10 min walk. Great if you plan to walk throughout the cites in Rome as we did. Started there and ended by the Spanish steps. And if walking isn’t your thing the bus stop is minutes away. Would book again and highly recommend!