SENTIDO Aequora Lanzarote Suites
195 $US
/nuit
Moyenne pour septembre
Prix pour SENTIDO Aequora Lanzarote Suites
Sélectionnez les dates pour voir les prix et les disponibilités
195 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À SENTIDO Aequora Lanzarote Suites, les prix par nuit s'élèvent en moyenne à 165 $US pendant le mois le moins cher (mai) et à 231 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 208 $US |
| février | 216 $US |
| mars | 202 $US |
| avril | 183 $US |
| mai | 165 $US |
| juin | 172 $US |
| juillet | 194 $US |
| août | 231 $US |
| septembre | 195 $US |
| octobre | 199 $US |
| novembre | 214 $US |
| décembre | 210 $US |
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sept. · 195 $US
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Le plus cher : août (env. 231 $US)
Le moins cher : mai (env. 165 $US)
À propos de cet établissement
Détendez-vous à l'aide des massages, des soins corporels et des soins du visage qui vous sont proposés. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, une discothèqu...
Équipements
Détendez-vous à l'aide des massages, des soins corporels et des soins du visage qui vous sont proposés. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, une discothèque et un court de tennis extérieur. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service d'arrivée express et un service de nettoyage à sec / blanchisserie. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Laissez vous tenter par un large choix de spécialités Cuisine méditerranéenne que propose Poseidon, l'un des 3 restaurants de cet hôtel. Pour un moment de détente, faites halte dans l'un des 2 bars/lounges ou des 2 bars en bord de piscine de l'hébergement.
Chambres
Les 398 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.
Emplacement
Profitant d'un bel emplacement à Tías, Aequora Lanzarote Suites se situe face à l'océan, à moins de 10 minutes en voiture de Grand Casino de Lanzarote et de Lanzarote Golf Resort. Cet hôtel très pratique pour les familles se trouve à 0,7 km de Plage de Matagorda et à 3,5 km de Plage de Puerto del Carmen.
À proximité
Plage de Matagorda(0.5 miles)
Playa Lima(0.8 miles)
Plage de Guacimeta(1.4 miles)
Plage El Barranquillo(1.6 miles)
Centre Commercial Aquarius(1.8 miles)
La Peñita(1.9 miles)
Grand Casino de Lanzarote(2.1 miles)
Lanzarote Golf Resort(2.1 miles)
Gran Karting Club Lanzarote(2.2 miles)
Plage de Puerto del Carmen(2.3 miles)
Musée-maison de José Saramago(2.6 miles)
Plage de Guasimeta(2.9 miles)
Timanfaya Sub(3.1 miles)
Complexe sportif Fariones(4.2 miles)
Centre Commercial et de Loisirs Biosfera Plaza(4.4 miles)
Aéroport principal le plus pratique pour rejoindre Aequora Lanzarote Suites : Aéroport d'Arrecife Lanzarote (ACE)(3.7 miles)
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Organisation d'excursions
Nettoyage à sec
Emplacement
Urano s/n, Los Pocillos, Tías, Iles Canaries, Espagne
Plage de Matagorda (0.5 miles)
Playa Lima (0.8 miles)
Plage de Guacimeta (1.4 miles)
Plage El Barranquillo (1.6 miles)
Centre Commercial Aquarius (1.8 miles)
La Peñita (1.9 miles)
Options de chambre
5
Suite Junior, terrasse
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Family Junior Suite
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
452 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
5
Chambre Double
Détails de la chambre
1 Très Grand Lit Double
1 Lit Simple
Couchages 2
301 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Double Supérieure
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
344 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Suite Familiale, 2 chambres, terrasse
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 4
560 ft²
Salle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
4
Junior Suite Select
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 2
452 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
Avis des voyageurs sur SENTIDO Aequora Lanzarote Suites
8.8
Fabuleux
Basé sur 1 818 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
49%
Familles
39%
Groupes
8%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les voyageurs décrivent Aequora Lanzarote Suites comme un complexe propre et familial, situé près de la plage, avec plusieurs piscines (dont une réservée aux adultes), des animations dynamiques et un club pour enfants, des chambres spacieuses et modernes, un personnel amical et serviable, ainsi que des buffets offrant un large choix et des boissons.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les voyageurs décrivent Aequora Lanzarote Suites comme un complexe propre et familial, situé près de la plage, avec plusieurs piscines (dont une réservée aux adultes), des animations dynamiques et un club pour enfants, des chambres spacieuses et modernes, un personnel amical et serviable, ainsi que des buffets offrant un large choix et des boissons.
Les inconvénients fréquemment cités sont la répétitivité ou le caractère basique des plats du buffet, des plats mal étiquetés et des collations limitées pendant la journée, ainsi que des frais supplémentaires pour le coffre-fort dans la chambre et l'eau en demi-pension. Certains clients ont mentionné des problèmes de réservation de transats, du bruit occasionnel entre les chambres, des salles de bains ouvertes ou des lits jumeaux rapprochés, ainsi que des problèmes d'entretien ou de propreté sporadiques. Dans l'ensemble, attendez-vous à un séjour bien organisé, riche en activités, qui convient aux familles et aux couples à proximité de la plage.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines (dont une réservée aux adultes), des animations quotidiennes avec un club pour enfants remarquable, des espaces sportifs et un parking abondant font de l'établissement un lieu bien équipé pour les familles et les couples. Les points négatifs notés sont les heures d'ouverture/équipements limités de la salle de sport, des problèmes occasionnels de réservation de transats, quelques signes d'usure et quelques plaintes concernant le choix des collations ou la disponibilité du spa.
Avis de voyageur à ce sujet
10
Jessica
4 sept. 2025
·
A séjourné 7 nuits
The animation team makes this hotel above the rest. Anazing with the kids doinv dance lessons on the stage. Simply outstanding.
The animation team makes this hotel above the rest. Anazing with the kids doinv dance lessons on the stage. Simply outstanding.
10
David
7 févr. 2023
·
A séjourné 4 nuits
Lovely hotel with a few pools, tennis, basketball, boules, and a small entertainment schedule. There is also an adults only relaxation pool with sun beds and day beds. Friendly staff, very good condition/upkeep and lovely sized room. Only complaints are breakfast isn’t until 8am which isn’t great for early risers and the ‘double bed’ was two large singles which weren’t joined and would move away from each other during the night.
Lovely hotel with a few pools, tennis, basketball, boules, and a small entertainment schedule. There is also an adults only relaxation pool with sun beds and day beds. Friendly staff, very good condition/upkeep and lovely sized room. Only complaints are breakfast isn’t until 8am which isn’t great for early risers and the ‘double bed’ was two large singles which weren’t joined and would move away from each other during the night.
10
Dilukshan
11 oct. 2025
·
A séjourné 6 nuits
The hotel was in a quiet location with plenty of parking. Spacious and clean rooms and variety of activities throughout the day. Food choices was great too.
The hotel was in a quiet location with plenty of parking. Spacious and clean rooms and variety of activities throughout the day. Food choices was great too.
8
Darren
25 août 2025
·
A séjourné 7 nuits
Very nice, snack bar food choices during the day were very limited and there were no activities on saturdays. Generally very nice hotel.
Very nice, snack bar food choices during the day were very limited and there were no activities on saturdays. Generally very nice hotel.
10
Thi-yen
27 août 2025
·
A séjourné 10 nuits
Amazing stay a AequoraSuites. Great for families or adults only. 99% staff members are very nice and pleasant Thumbs up for the chefs and Kitchen team as food was great and varied, easy to find something even for fussy children. Facilities are great and kept clean. Only Con: gym closes at 7pm and lacks of equipment Great great Animation, Entertaining Team. Can't say enough good thing about the 10 members of the Team. Emilia, Alina, Mano, Sua, Isael, Maria, Delphine, Raul ( probably got a few names wrong sorry). The kids Club is very good. Location is great, 5-10min from the beach, 10-15min from the airport by bus. Overall would highly recommend the Hotel and might even come back another time.
Amazing stay a AequoraSuites. Great for families or adults only. 99% staff members are very nice and pleasant Thumbs up for the chefs and Kitchen team as food was great and varied, easy to find something even for fussy children. Facilities are great and kept clean. Only Con: gym closes at 7pm and lacks of equipment Great great Animation, Entertaining Team. Can't say enough good thing about the 10 members of the Team. Emilia, Alina, Mano, Sua, Isael, Maria, Delphine, Raul ( probably got a few names wrong sorry). The kids Club is very good. Location is great, 5-10min from the beach, 10-15min from the airport by bus. Overall would highly recommend the Hotel and might even come back another time.
10
VERONIQUE
18 sept. 2022
·
A séjourné 7 nuits
Formule all inclusive parfaite avec de vrais cocktails et une varietes de boissons Chambre propre et calme Repas varies de bonne qualite Personnel tres agreable Seul desagrement peut etre pas lie a l hotel Partie spa ou nous avions reserve 2 massages que le personnel n a pas pu honorer Nous etions decus ... Sinon tout parfait On reviendra
Formule all inclusive parfaite avec de vrais cocktails et une varietes de boissons Chambre propre et calme Repas varies de bonne qualite Personnel tres agreable Seul desagrement peut etre pas lie a l hotel Partie spa ou nous avions reserve 2 massages que le personnel n a pas pu honorer Nous etions decus ... Sinon tout parfait On reviendra
10
Neshaun
8 nov. 2024
·
A séjourné 7 nuits
A great hotel with great staff and for an all inclusive the food was excellent. You really don’t need to leave the grounds if you don’t want to as everything is on site with various pools and entertainment options. I will be returning with my family next year if the price is right.
A great hotel with great staff and for an all inclusive the food was excellent. You really don’t need to leave the grounds if you don’t want to as everything is on site with various pools and entertainment options. I will be returning with my family next year if the price is right.
10
Janice
9 juil. 2025
·
A séjourné 7 nuits
Beautiful hotel, with a lovely, quiet adult only pool..perfect for chilling at
Beautiful hotel, with a lovely, quiet adult only pool..perfect for chilling at
10
JOHN
17 août 2025
·
A séjourné 12 nuits
This place is immaculate, the staff are amazing and this year the food was best it's every been. They've put new tiles around the adult pool which is nice. Ive been here 6 times so I'm picking up on wee silly things, like a few broken tiles on the main walkway, drinks menu could do with a shake up and management could maybe walking the pool areas more often.
This place is immaculate, the staff are amazing and this year the food was best it's every been. They've put new tiles around the adult pool which is nice. Ive been here 6 times so I'm picking up on wee silly things, like a few broken tiles on the main walkway, drinks menu could do with a shake up and management could maybe walking the pool areas more often.
10
Tom
30 juin 2025
·
A séjourné 7 nuits
Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.
Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis décrivent fréquemment Aequora Lanzarote Suites comme très propre et bien entretenu dans toutes les chambres et sur le domaine. Quelques clients ont signalé des lacunes en matière de ménage ou de vaisselle sale, et des observations ponctuelles de parasites ont été rapidement résolues.
Avis de voyageur à ce sujet
6
Nisrin
27 juin 2023
·
A séjourné 4 nuits
I booked this hotel based on the great reviews so my expectations were very high! This is our last day here so I thought to review before we travel and I get busy and distracted. I will start off with the negatives: The big ones, -I found a cockroach in my room the first morning. There were also a few dead ones outside. If I was alone I would have stormed out of the hotel because I am such a cockroach phobe but the kids were with me and I will not break their hearts. I have to say that the hotel dealt with it very quickly and I never saw them again, neither in my room or outside. - the food labelling is a disaster! Wrong labels on most things, left from the previous lunch or dinner, a problem if you have allergies and if you don’t eat certain meats or are vegetarians. When asking staff they also didn’t know so they had to go to the kitchen and that consumed lots of time waiting. The little ones, - the food was not as good as expected, a three stars tops and not a 4 star, lots of variety but most of it not very tasty and the drinks at breakfast not fresh and on top of that diluted. - no Netflix or a way to stream apps, if you have kids that go to bed at 8 and can’t catch the entertainment it is pretty boring. - you have to pay 3€ for each day for the safe in the room!!! That is a rip off in my opinion, the safe is already in the room and it doesn’t consume extra costs to the hotel. That’s a first and I thought it’s very weird. - they only give a few complementary coffee capsul
I booked this hotel based on the great reviews so my expectations were very high! This is our last day here so I thought to review before we travel and I get busy and distracted. I will start off with the negatives: The big ones, -I found a cockroach in my room the first morning. There were also a few dead ones outside. If I was alone I would have stormed out of the hotel because I am such a cockroach phobe but the kids were with me and I will not break their hearts. I have to say that the hotel dealt with it very quickly and I never saw them again, neither in my room or outside. - the food labelling is a disaster! Wrong labels on most things, left from the previous lunch or dinner, a problem if you have allergies and if you don’t eat certain meats or are vegetarians. When asking staff they also didn’t know so they had to go to the kitchen and that consumed lots of time waiting. The little ones, - the food was not as good as expected, a three stars tops and not a 4 star, lots of variety but most of it not very tasty and the drinks at breakfast not fresh and on top of that diluted. - no Netflix or a way to stream apps, if you have kids that go to bed at 8 and can’t catch the entertainment it is pretty boring. - you have to pay 3€ for each day for the safe in the room!!! That is a rip off in my opinion, the safe is already in the room and it doesn’t consume extra costs to the hotel. That’s a first and I thought it’s very weird. - they only give a few complementary coffee capsul
8
Jenny
17 mai 2024
·
A séjourné 7 nuits
Die Unterkunft war wirklich super, modern eingerichtet und sehr sauber. Die Lage des Hotels war ebenfalls super: ruhig gelegen, mit genügend Einkaufsmöglichkeiten und Bars/Restaurant, die fußläufig in wenigen Minuten erreichbar sind. - Leider waren die gemeinsam genutzten Bereiche (Restaurants, Snackbar) nicht immer sauber. Vor allem die Gläser oder auch Teller waren teilweise noch mit Resten der vorherigen „Esser“ beschmutzt. Leider hat auch die ein oder andere Servicekraft die Gläser beim Servieren am oberen Glasrand gehalten/serviert und wieder abgeräumt (super, um Keime/Bakterien zu verteilen). - Leider war auch die Speiseauswahl nicht sehr abwechslungsreich und das Fleisch war grundsätzlich nicht „durch“. Das ist aber reine Geschmacksache. Die Dessertauswahl war dafür super und lecker.
Die Unterkunft war wirklich super, modern eingerichtet und sehr sauber. Die Lage des Hotels war ebenfalls super: ruhig gelegen, mit genügend Einkaufsmöglichkeiten und Bars/Restaurant, die fußläufig in wenigen Minuten erreichbar sind. - Leider waren die gemeinsam genutzten Bereiche (Restaurants, Snackbar) nicht immer sauber. Vor allem die Gläser oder auch Teller waren teilweise noch mit Resten der vorherigen „Esser“ beschmutzt. Leider hat auch die ein oder andere Servicekraft die Gläser beim Servieren am oberen Glasrand gehalten/serviert und wieder abgeräumt (super, um Keime/Bakterien zu verteilen). - Leider war auch die Speiseauswahl nicht sehr abwechslungsreich und das Fleisch war grundsätzlich nicht „durch“. Das ist aber reine Geschmacksache. Die Dessertauswahl war dafür super und lecker.
8
Catalin
16 juil. 2025
·
A séjourné 7 nuits
The resort is nice, with a good option for activities. However, I found twice hair in the food once in pizza and 2nd time in the icecream, I had to chase the cleaning personal after the weekends to.get the bed and the towels changed even though I sign an agreement that I would like my room to be cleaned on a daily basis as I was with a toddler.Even after I spoke to.one on the cleaners they still.haven't cleaned up properly nor making the bed or wipeing the floor.Overall all is a good resort, but the cleanlines are not as they should be.If I wouldn't have this issues I would definetly come back.but after all I wont come back.due to.the poor cleaning lines.
The resort is nice, with a good option for activities. However, I found twice hair in the food once in pizza and 2nd time in the icecream, I had to chase the cleaning personal after the weekends to.get the bed and the towels changed even though I sign an agreement that I would like my room to be cleaned on a daily basis as I was with a toddler.Even after I spoke to.one on the cleaners they still.haven't cleaned up properly nor making the bed or wipeing the floor.Overall all is a good resort, but the cleanlines are not as they should be.If I wouldn't have this issues I would definetly come back.but after all I wont come back.due to.the poor cleaning lines.
10
Dilukshan
11 oct. 2025
·
A séjourné 6 nuits
The hotel was in a quiet location with plenty of parking. Spacious and clean rooms and variety of activities throughout the day. Food choices was great too.
The hotel was in a quiet location with plenty of parking. Spacious and clean rooms and variety of activities throughout the day. Food choices was great too.
10
John
4 janv. 2025
·
A séjourné 7 nuits
Very clean, well maintained, and friendly staff
Very clean, well maintained, and friendly staff
10
Emma
8 nov. 2025
·
A séjourné 7 nuits
Spotless clean, loads of amenities Buffet food was ok
Spotless clean, loads of amenities Buffet food was ok
10
Helen
29 oct. 2025
·
A séjourné 5 nuits
This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.
This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.
2
stephen
25 juin 2025
·
A séjourné 10 nuits
This was my second time here at this hotel and we even brought friends with us ! It will be the last time ! Some of the Staff were just rude and would not listen to when being explained to, very frustrating when a staff member man handles my wife. Not acceptable whatsoever. Then to the room being cleaned with fresh towels.. Twice in 10 days for a 4 Star hotel !! When we asked For every second day. The hotel is certainly not worthy of the 4 star's any longer, broken in fact shattered floor tiles everywhere in the common walking areas, very dirty around all the areas apart from the reception. One a few occasions at break and lunch we had broken tea cups that the hot water just went straight through to sharp chipped juice glasses.. then there was the room, Air conditioning was kon existing and the front door handle kept coming off when you could actually close the door after several times of trying.
This was my second time here at this hotel and we even brought friends with us ! It will be the last time ! Some of the Staff were just rude and would not listen to when being explained to, very frustrating when a staff member man handles my wife. Not acceptable whatsoever. Then to the room being cleaned with fresh towels.. Twice in 10 days for a 4 Star hotel !! When we asked For every second day. The hotel is certainly not worthy of the 4 star's any longer, broken in fact shattered floor tiles everywhere in the common walking areas, very dirty around all the areas apart from the reception. One a few occasions at break and lunch we had broken tea cups that the hot water just went straight through to sharp chipped juice glasses.. then there was the room, Air conditioning was kon existing and the front door handle kept coming off when you could actually close the door after several times of trying.
10
GARY
28 janv. 2025
·
A séjourné 11 nuits
I loved everything about the whole complex. The food was excellent with a wide range of choices. The staff were all really friendly and extremely helpful. My room was perfect in every way and the complex itself was always spotlessly clean and the pools were at a lovely temperature. Also very handy for the local shops, bars and the beach which were all just a 2 minute walk away. Will definitely be booking to stay here again in the near future 😉😉
I loved everything about the whole complex. The food was excellent with a wide range of choices. The staff were all really friendly and extremely helpful. My room was perfect in every way and the complex itself was always spotlessly clean and the pools were at a lovely temperature. Also very handy for the local shops, bars and the beach which were all just a 2 minute walk away. Will definitely be booking to stay here again in the near future 😉😉
10
Sophie
1 févr. 2026
·
A séjourné 7 nuits
Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!
Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses, modernes et confortables, dont beaucoup avec terrasse ou vue sur la piscine. Certains clients ont noté des particularités de conception et d'entretien telles que des rangements limités, des nuisances sonores, des lits jumeaux rapprochés, des salles de bains ouvertes et des problèmes occasionnels de contrôle de la lumière ou de la climatisation.
Avis de voyageur à ce sujet
10
Mark
16 janv. 2023
·
A séjourné 19 372 nuits
Lovely spacious rooms, exceptionally clean around the whole hotel. Food was generally good, extensive drinks menu on all inclusive. Pools were on the small side for the size of hotel but were heated and sunbeds no problem in January. Easy walk to the shops restaurants and a lovely area of beach. All in all a lovely hotel.
Lovely spacious rooms, exceptionally clean around the whole hotel. Food was generally good, extensive drinks menu on all inclusive. Pools were on the small side for the size of hotel but were heated and sunbeds no problem in January. Easy walk to the shops restaurants and a lovely area of beach. All in all a lovely hotel.
8
Uwe
15 oct. 2024
·
A séjourné 10 nuits
Hat uns sehr gut gefallen. Service und Personal freundlich und aufmerksam. Einziges Manko ist die Lautstärke im Zimmer. Wenn z.B. ein Stuhl im Nebenzimmer über den Boden gezogen wird. Stöckelschuhe im Flur können auch laut sein. Würden es aber wieder buchen.
Hat uns sehr gut gefallen. Service und Personal freundlich und aufmerksam. Einziges Manko ist die Lautstärke im Zimmer. Wenn z.B. ein Stuhl im Nebenzimmer über den Boden gezogen wird. Stöckelschuhe im Flur können auch laut sein. Würden es aber wieder buchen.
10
David
7 févr. 2023
·
A séjourné 4 nuits
Lovely hotel with a few pools, tennis, basketball, boules, and a small entertainment schedule. There is also an adults only relaxation pool with sun beds and day beds. Friendly staff, very good condition/upkeep and lovely sized room. Only complaints are breakfast isn’t until 8am which isn’t great for early risers and the ‘double bed’ was two large singles which weren’t joined and would move away from each other during the night.
Lovely hotel with a few pools, tennis, basketball, boules, and a small entertainment schedule. There is also an adults only relaxation pool with sun beds and day beds. Friendly staff, very good condition/upkeep and lovely sized room. Only complaints are breakfast isn’t until 8am which isn’t great for early risers and the ‘double bed’ was two large singles which weren’t joined and would move away from each other during the night.
4
Sarah
14 juin 2025
·
A séjourné 6 nuits
I was very disappointed with my stay this year. firstly the room I was provided with was terrible, the patio door was broken and wouldn’t lock also the safe was broken. Surprised by this I spoke to the manager and he assured me he would get this sorted and to go out and enjoy myself, I did say I was uncomfortable leaving my case etc in the room and was surprised with the response “well it’s on the inside not the outside of the building so no problem” hmmm ok. On my return a few hours later the repairs had not been completed, rather than leave my valuables in an unlocked room for a second time I asked for a room change, which was granted. I moved and things seemed to be back on track, a friend joined me during the week and I was very honest and let the manager know and asked that the sofa bed be made up (considering I would end up paying extra for her to stay in my already paid for room) Assurances were given that this would be done, it wasn’t, I went back to reception and explained the situation, I was informed that staff had gone but would be back at 6pm and they would do it then. Guess what, it didn’t happen, I called reception but no response, I gave up! Until it came time to check out and I was charged for the extra person, I advised I was happy to pay for breakfast but the fact the extra bed was not provided I would not be happy paying the €77 reception wasn’t interested demanding money. Won’t stay here again!
I was very disappointed with my stay this year. firstly the room I was provided with was terrible, the patio door was broken and wouldn’t lock also the safe was broken. Surprised by this I spoke to the manager and he assured me he would get this sorted and to go out and enjoy myself, I did say I was uncomfortable leaving my case etc in the room and was surprised with the response “well it’s on the inside not the outside of the building so no problem” hmmm ok. On my return a few hours later the repairs had not been completed, rather than leave my valuables in an unlocked room for a second time I asked for a room change, which was granted. I moved and things seemed to be back on track, a friend joined me during the week and I was very honest and let the manager know and asked that the sofa bed be made up (considering I would end up paying extra for her to stay in my already paid for room) Assurances were given that this would be done, it wasn’t, I went back to reception and explained the situation, I was informed that staff had gone but would be back at 6pm and they would do it then. Guess what, it didn’t happen, I called reception but no response, I gave up! Until it came time to check out and I was charged for the extra person, I advised I was happy to pay for breakfast but the fact the extra bed was not provided I would not be happy paying the €77 reception wasn’t interested demanding money. Won’t stay here again!
10
Roy
16 nov. 2025
·
A séjourné 7 nuits
Rooms were fantastically lean excellent staff food was fabulous
Rooms were fantastically lean excellent staff food was fabulous
10
daniel
14 août 2025
·
A séjourné 5 nuits
We travelled as a couple with a baby aged 10 months. Check in was relatively quick, we waited for two families in front of us but when it got to our turn things were sorted quickly. Front desk staff member i think called Hugo was very nice and explained everything clearly. Our room was ground floor immediately as you come out of reception. The accommodation is split into apartment blocks.
We travelled as a couple with a baby aged 10 months. Check in was relatively quick, we waited for two families in front of us but when it got to our turn things were sorted quickly. Front desk staff member i think called Hugo was very nice and explained everything clearly. Our room was ground floor immediately as you come out of reception. The accommodation is split into apartment blocks.
10
Helle Nybo
26 nov. 2025
·
A séjourné 3 nuits
Fantastisk dejligt værelse - og med egen terrasse ud mod pool. Meget hjælpsom personale - og alt fungerede. Ligger godt for strand og afstand til byen.
Fantastisk dejligt værelse - og med egen terrasse ud mod pool. Meget hjælpsom personale - og alt fungerede. Ligger godt for strand og afstand til byen.
6
Milos
14 janv. 2023
·
A séjourné 5 nuits
Ubicación buena, 5 minutos a la playa. Es un complejo turístico repleto de apartamentos… no hay privacidad casi nunca. Nuestra habitación estaba en la planta baja y no podiamos abrir ninguna ventana ni cortinas… estaba lleno de gente enfrente como piscinas estaban localizadas directamente de ambos lados de apartamento… cama matrimonio se consiste de dos camas individuales. Una con colchón blando y otra con colchón duro… que terrible… muy ruidoso… se oye todo de otras habitaciones y lo peor es que aseos se pueden cerrar y como sonidos tal y como olor pasa por toda la habitación… no repetimos
Ubicación buena, 5 minutos a la playa. Es un complejo turístico repleto de apartamentos… no hay privacidad casi nunca. Nuestra habitación estaba en la planta baja y no podiamos abrir ninguna ventana ni cortinas… estaba lleno de gente enfrente como piscinas estaban localizadas directamente de ambos lados de apartamento… cama matrimonio se consiste de dos camas individuales. Una con colchón blando y otra con colchón duro… que terrible… muy ruidoso… se oye todo de otras habitaciones y lo peor es que aseos se pueden cerrar y como sonidos tal y como olor pasa por toda la habitación… no repetimos
2
Jade
4 juil. 2025
·
A séjourné 1 nuit
Room was clean. But, staff were not friendly, had to pay daily fee for ability to use the safe in the room. Worst quality of sleep- the music from the entertainment was insanely loud, as if I was playing music in my room. Could hear every word of the music. I’m still quite shocked at how loud it was, and until after 11pm- so this kept me awake. Next problem was then being woken early by the light- the curtains are not black out and to make things worse there is a window in the bathroom with no covering, there is no door to the bathroom, and so as soon as the sun rises the room is bright. Was supposed to be somewhere to sleep before my flight from Lanzarote, but had a terrible sleep as a result of the above.
Room was clean. But, staff were not friendly, had to pay daily fee for ability to use the safe in the room. Worst quality of sleep- the music from the entertainment was insanely loud, as if I was playing music in my room. Could hear every word of the music. I’m still quite shocked at how loud it was, and until after 11pm- so this kept me awake. Next problem was then being woken early by the light- the curtains are not black out and to make things worse there is a window in the bathroom with no covering, there is no door to the bathroom, and so as soon as the sun rises the room is bright. Was supposed to be somewhere to sleep before my flight from Lanzarote, but had a terrible sleep as a result of the above.
10
Tom
30 juin 2025
·
A séjourné 7 nuits
Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.
Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué pour sa gentillesse, son attention et sa proactivité à la réception, dans les restaurants, les bars et l'équipe d'animation, avec des attentions particulières pour les occasions spéciales. Quelques clients ont rencontré des réponses incohérentes ou de l'impolitesse, un suivi plus lent des demandes et une application limitée des règles concernant les transats.
Avis de voyageur à ce sujet
6
Ann
4 août 2025
·
A séjourné 14 nuits
Location excellent, beach is 5 mins walk. Hotel is very clean and most of the entertainment team are very friendly, they have a lot for guests to join in with inc fitness, games, sports. Pools are lovely but it can be difficult to get a sunbed due to people reserving beds and going away, this is sometimes addressed by staff but not often. Plenty of choice of food, pretty good, signage could be better. Drinks are very reasonably priced, we were HB due to not eating or drinking enough to justify extra cost of AI. Vast majority of other guests were French and there didn’t seem to be any interaction between guests, something which I have enjoyed in similar hotels in the past. Los Pocillos is a lovely area, some great shops, restaurants and Marco’s bar, great for an after dinner walk, drink, shop. Centre of PDC is quite a long walk but buses are great and cheap.
Location excellent, beach is 5 mins walk. Hotel is very clean and most of the entertainment team are very friendly, they have a lot for guests to join in with inc fitness, games, sports. Pools are lovely but it can be difficult to get a sunbed due to people reserving beds and going away, this is sometimes addressed by staff but not often. Plenty of choice of food, pretty good, signage could be better. Drinks are very reasonably priced, we were HB due to not eating or drinking enough to justify extra cost of AI. Vast majority of other guests were French and there didn’t seem to be any interaction between guests, something which I have enjoyed in similar hotels in the past. Los Pocillos is a lovely area, some great shops, restaurants and Marco’s bar, great for an after dinner walk, drink, shop. Centre of PDC is quite a long walk but buses are great and cheap.
4
Sarah
14 juin 2025
·
A séjourné 6 nuits
I was very disappointed with my stay this year. firstly the room I was provided with was terrible, the patio door was broken and wouldn’t lock also the safe was broken. Surprised by this I spoke to the manager and he assured me he would get this sorted and to go out and enjoy myself, I did say I was uncomfortable leaving my case etc in the room and was surprised with the response “well it’s on the inside not the outside of the building so no problem” hmmm ok. On my return a few hours later the repairs had not been completed, rather than leave my valuables in an unlocked room for a second time I asked for a room change, which was granted. I moved and things seemed to be back on track, a friend joined me during the week and I was very honest and let the manager know and asked that the sofa bed be made up (considering I would end up paying extra for her to stay in my already paid for room) Assurances were given that this would be done, it wasn’t, I went back to reception and explained the situation, I was informed that staff had gone but would be back at 6pm and they would do it then. Guess what, it didn’t happen, I called reception but no response, I gave up! Until it came time to check out and I was charged for the extra person, I advised I was happy to pay for breakfast but the fact the extra bed was not provided I would not be happy paying the €77 reception wasn’t interested demanding money. Won’t stay here again!
I was very disappointed with my stay this year. firstly the room I was provided with was terrible, the patio door was broken and wouldn’t lock also the safe was broken. Surprised by this I spoke to the manager and he assured me he would get this sorted and to go out and enjoy myself, I did say I was uncomfortable leaving my case etc in the room and was surprised with the response “well it’s on the inside not the outside of the building so no problem” hmmm ok. On my return a few hours later the repairs had not been completed, rather than leave my valuables in an unlocked room for a second time I asked for a room change, which was granted. I moved and things seemed to be back on track, a friend joined me during the week and I was very honest and let the manager know and asked that the sofa bed be made up (considering I would end up paying extra for her to stay in my already paid for room) Assurances were given that this would be done, it wasn’t, I went back to reception and explained the situation, I was informed that staff had gone but would be back at 6pm and they would do it then. Guess what, it didn’t happen, I called reception but no response, I gave up! Until it came time to check out and I was charged for the extra person, I advised I was happy to pay for breakfast but the fact the extra bed was not provided I would not be happy paying the €77 reception wasn’t interested demanding money. Won’t stay here again!
10
rebecca
5 déc. 2024
·
A séjourné 4 nuits
2nd time staying here and was just as good as the last time. Staff couldn't do enough, Food choices excellent. Reception really helpful with a charger and then accommodating a late check out as late flight back. Fab. Will definitely stay here again
2nd time staying here and was just as good as the last time. Staff couldn't do enough, Food choices excellent. Reception really helpful with a charger and then accommodating a late check out as late flight back. Fab. Will definitely stay here again
10
daniel
14 août 2025
·
A séjourné 5 nuits
We travelled as a couple with a baby aged 10 months. Check in was relatively quick, we waited for two families in front of us but when it got to our turn things were sorted quickly. Front desk staff member i think called Hugo was very nice and explained everything clearly. Our room was ground floor immediately as you come out of reception. The accommodation is split into apartment blocks.
We travelled as a couple with a baby aged 10 months. Check in was relatively quick, we waited for two families in front of us but when it got to our turn things were sorted quickly. Front desk staff member i think called Hugo was very nice and explained everything clearly. Our room was ground floor immediately as you come out of reception. The accommodation is split into apartment blocks.
10
Elaine
7 oct. 2025
·
A séjourné 7 nuits
Every staff member from domestics, reception, bar staff, dining rooms and animation team were superb. Always say hello / hola and take time to check your holiday is as you wish and throughout the stay if need anything or feedback
Every staff member from domestics, reception, bar staff, dining rooms and animation team were superb. Always say hello / hola and take time to check your holiday is as you wish and throughout the stay if need anything or feedback
10
Karen
10 janv. 2025
·
A séjourné 2 nuits
We enjoyed a 2 night stay a this hotel. We didn’t arrive until late evening on our first night due to plane delays so we had missed any entertainment and evening meal, but they did supply a pack of sandwiches, juice and fruit. The room and hotel were very clean and modern. There were beverages supplied in our room but mainly coffee and tiny cups. So being British I would have liked a cup of ordinary tea and milk. The food selection in the restaurants was very good, nicely presented and a great variety. The entertainment team were very good and worked very hard to keep you enjoying your stay. My big criticism was as usual when abroad, there were a lot of saving sun beds around the pools with towels, so the only ones available were in the shade. Hotels should stop this happening as it spoils it for the guest that aren’t as selfish as to do this. I would still recommend this hotel though as everything else is really goid.
We enjoyed a 2 night stay a this hotel. We didn’t arrive until late evening on our first night due to plane delays so we had missed any entertainment and evening meal, but they did supply a pack of sandwiches, juice and fruit. The room and hotel were very clean and modern. There were beverages supplied in our room but mainly coffee and tiny cups. So being British I would have liked a cup of ordinary tea and milk. The food selection in the restaurants was very good, nicely presented and a great variety. The entertainment team were very good and worked very hard to keep you enjoying your stay. My big criticism was as usual when abroad, there were a lot of saving sun beds around the pools with towels, so the only ones available were in the shade. Hotels should stop this happening as it spoils it for the guest that aren’t as selfish as to do this. I would still recommend this hotel though as everything else is really goid.
10
Helen
29 oct. 2025
·
A séjourné 5 nuits
This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.
This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.
2
stephen
25 juin 2025
·
A séjourné 10 nuits
This was my second time here at this hotel and we even brought friends with us ! It will be the last time ! Some of the Staff were just rude and would not listen to when being explained to, very frustrating when a staff member man handles my wife. Not acceptable whatsoever. Then to the room being cleaned with fresh towels.. Twice in 10 days for a 4 Star hotel !! When we asked For every second day. The hotel is certainly not worthy of the 4 star's any longer, broken in fact shattered floor tiles everywhere in the common walking areas, very dirty around all the areas apart from the reception. One a few occasions at break and lunch we had broken tea cups that the hot water just went straight through to sharp chipped juice glasses.. then there was the room, Air conditioning was kon existing and the front door handle kept coming off when you could actually close the door after several times of trying.
This was my second time here at this hotel and we even brought friends with us ! It will be the last time ! Some of the Staff were just rude and would not listen to when being explained to, very frustrating when a staff member man handles my wife. Not acceptable whatsoever. Then to the room being cleaned with fresh towels.. Twice in 10 days for a 4 Star hotel !! When we asked For every second day. The hotel is certainly not worthy of the 4 star's any longer, broken in fact shattered floor tiles everywhere in the common walking areas, very dirty around all the areas apart from the reception. One a few occasions at break and lunch we had broken tea cups that the hot water just went straight through to sharp chipped juice glasses.. then there was the room, Air conditioning was kon existing and the front door handle kept coming off when you could actually close the door after several times of trying.
8
Javier Aguilar
3 juil. 2023
·
A séjourné 7 nuits
Pasamos la semana del 25 Junio al 02 de Julio y nuestra estancia fue genial. Agradecer al personal, en concreto, a Cristina y a Jennifer del miniclub por su amabilidad, paciencia y entrega. A Eva como camarera de piso por su generosidad y a Julio como camarero del Bar Nautilus por su simpatía e interés en satisfacer las necesidades de sus clientes. Nos han hecho sentir como en casa. Los espectáculos muy buenos en general. El buffete magnifico, con gran variedad aunque incluiría potajes a mediodía. Por lo demás, genial.
Pasamos la semana del 25 Junio al 02 de Julio y nuestra estancia fue genial. Agradecer al personal, en concreto, a Cristina y a Jennifer del miniclub por su amabilidad, paciencia y entrega. A Eva como camarera de piso por su generosidad y a Julio como camarero del Bar Nautilus por su simpatía e interés en satisfacer las necesidades de sus clientes. Nos han hecho sentir como en casa. Los espectáculos muy buenos en general. El buffete magnifico, con gran variedad aunque incluiría potajes a mediodía. Por lo demás, genial.
10
Sophie
1 févr. 2026
·
A séjourné 7 nuits
Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!
Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Quartier calme près de Los Pocillos, avec des commerces et restaurants à proximité et la plage à environ 3 à 10 minutes à pied. Accès facile à Puerto del Carmen en bus ou par une longue marche, et à environ 10 à 15 minutes de l'aéroport ; amples possibilités de stationnement sur place.
Avis de voyageur à ce sujet
6
Ann
4 août 2025
·
A séjourné 14 nuits
Location excellent, beach is 5 mins walk. Hotel is very clean and most of the entertainment team are very friendly, they have a lot for guests to join in with inc fitness, games, sports. Pools are lovely but it can be difficult to get a sunbed due to people reserving beds and going away, this is sometimes addressed by staff but not often. Plenty of choice of food, pretty good, signage could be better. Drinks are very reasonably priced, we were HB due to not eating or drinking enough to justify extra cost of AI. Vast majority of other guests were French and there didn’t seem to be any interaction between guests, something which I have enjoyed in similar hotels in the past. Los Pocillos is a lovely area, some great shops, restaurants and Marco’s bar, great for an after dinner walk, drink, shop. Centre of PDC is quite a long walk but buses are great and cheap.
Location excellent, beach is 5 mins walk. Hotel is very clean and most of the entertainment team are very friendly, they have a lot for guests to join in with inc fitness, games, sports. Pools are lovely but it can be difficult to get a sunbed due to people reserving beds and going away, this is sometimes addressed by staff but not often. Plenty of choice of food, pretty good, signage could be better. Drinks are very reasonably priced, we were HB due to not eating or drinking enough to justify extra cost of AI. Vast majority of other guests were French and there didn’t seem to be any interaction between guests, something which I have enjoyed in similar hotels in the past. Los Pocillos is a lovely area, some great shops, restaurants and Marco’s bar, great for an after dinner walk, drink, shop. Centre of PDC is quite a long walk but buses are great and cheap.
8
Brian
19 mars 2024
·
A séjourné 9 nuits
Very quiet and spotless. Easy walk to beach.
Very quiet and spotless. Easy walk to beach.
10
Mark
16 janv. 2023
·
A séjourné 19 372 nuits
Lovely spacious rooms, exceptionally clean around the whole hotel. Food was generally good, extensive drinks menu on all inclusive. Pools were on the small side for the size of hotel but were heated and sunbeds no problem in January. Easy walk to the shops restaurants and a lovely area of beach. All in all a lovely hotel.
Lovely spacious rooms, exceptionally clean around the whole hotel. Food was generally good, extensive drinks menu on all inclusive. Pools were on the small side for the size of hotel but were heated and sunbeds no problem in January. Easy walk to the shops restaurants and a lovely area of beach. All in all a lovely hotel.
10
Dilukshan
11 oct. 2025
·
A séjourné 6 nuits
The hotel was in a quiet location with plenty of parking. Spacious and clean rooms and variety of activities throughout the day. Food choices was great too.
The hotel was in a quiet location with plenty of parking. Spacious and clean rooms and variety of activities throughout the day. Food choices was great too.
10
Nuala
9 juin 2023
·
A séjourné 6 nuits
Lovely location, the hotel is fantastic, especially for families
Lovely location, the hotel is fantastic, especially for families
8
Karen
25 août 2025
·
A séjourné 7 nuits
Stayed for a week in June, lovely time to stay as it wasn’t overly busy and plenty of sunbeds. The property was lovely and clean. Wine didn’t realised until the end of our stay that there were 2 entertainment venues the main one aimed at families and one aimed at adults near the reception. Bar staff were lovely we found the restaurant staff not as friendly. Food was pretty good, a good variety each evening. About a 20-30 min walk to Peurto del carmen or you can catch a bus from just round the corner. Playa blanca took about 40mins via bus.
Stayed for a week in June, lovely time to stay as it wasn’t overly busy and plenty of sunbeds. The property was lovely and clean. Wine didn’t realised until the end of our stay that there were 2 entertainment venues the main one aimed at families and one aimed at adults near the reception. Bar staff were lovely we found the restaurant staff not as friendly. Food was pretty good, a good variety each evening. About a 20-30 min walk to Peurto del carmen or you can catch a bus from just round the corner. Playa blanca took about 40mins via bus.
10
Helle Nybo
26 nov. 2025
·
A séjourné 3 nuits
Fantastisk dejligt værelse - og med egen terrasse ud mod pool. Meget hjælpsom personale - og alt fungerede. Ligger godt for strand og afstand til byen.
Fantastisk dejligt værelse - og med egen terrasse ud mod pool. Meget hjælpsom personale - og alt fungerede. Ligger godt for strand og afstand til byen.
10
Maria
17 nov. 2024
·
A séjourné 6 nuits
Would recommend. Great hotel. Friendly staff. Super clean. Rooms good size and pools excellent. Easy bus or taxi to puerto del carmen main strip.
Would recommend. Great hotel. Friendly staff. Super clean. Rooms good size and pools excellent. Easy bus or taxi to puerto del carmen main strip.
10
María Carmen
10 avr. 2023
·
A séjourné 8 nuits
Hotel en Puerto del Carmen. No está en primera línea de playa, pero andando son 3 minutos. Habitaciones muy amplias, que dan a diferentes jardines o piscinas. La nuestra, como llevamos a un niño, daba a la piscina infantil.Comidas tipobuffet, variados y ricos. Personal muy amable. Aparcamiento en la puerta del hotel.
Hotel en Puerto del Carmen. No está en primera línea de playa, pero andando son 3 minutos. Habitaciones muy amplias, que dan a diferentes jardines o piscinas. La nuestra, como llevamos a un niño, daba a la piscina infantil.Comidas tipobuffet, variados y ricos. Personal muy amable. Aparcamiento en la puerta del hotel.
10
Tom
30 juin 2025
·
A séjourné 7 nuits
Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.
Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les buffets sont largement salués pour leur variété et leur qualité généralement bonne, avec plusieurs espaces de restauration et des boissons décents en formule tout compris ; certains clients ont apprécié les soirées à thème et une option à la carte avec l'AI Plus. Les critiques courantes incluent des plats répétitifs ou basiques, des problèmes occasionnels d'étiquetage et d'hygiène, un choix limité de collations et des frais supplémentaires pour l'eau en demi-pension.
Avis de voyageur à ce sujet
6
Nisrin
27 juin 2023
·
A séjourné 4 nuits
I booked this hotel based on the great reviews so my expectations were very high! This is our last day here so I thought to review before we travel and I get busy and distracted. I will start off with the negatives: The big ones, -I found a cockroach in my room the first morning. There were also a few dead ones outside. If I was alone I would have stormed out of the hotel because I am such a cockroach phobe but the kids were with me and I will not break their hearts. I have to say that the hotel dealt with it very quickly and I never saw them again, neither in my room or outside. - the food labelling is a disaster! Wrong labels on most things, left from the previous lunch or dinner, a problem if you have allergies and if you don’t eat certain meats or are vegetarians. When asking staff they also didn’t know so they had to go to the kitchen and that consumed lots of time waiting. The little ones, - the food was not as good as expected, a three stars tops and not a 4 star, lots of variety but most of it not very tasty and the drinks at breakfast not fresh and on top of that diluted. - no Netflix or a way to stream apps, if you have kids that go to bed at 8 and can’t catch the entertainment it is pretty boring. - you have to pay 3€ for each day for the safe in the room!!! That is a rip off in my opinion, the safe is already in the room and it doesn’t consume extra costs to the hotel. That’s a first and I thought it’s very weird. - they only give a few complementary coffee capsul
I booked this hotel based on the great reviews so my expectations were very high! This is our last day here so I thought to review before we travel and I get busy and distracted. I will start off with the negatives: The big ones, -I found a cockroach in my room the first morning. There were also a few dead ones outside. If I was alone I would have stormed out of the hotel because I am such a cockroach phobe but the kids were with me and I will not break their hearts. I have to say that the hotel dealt with it very quickly and I never saw them again, neither in my room or outside. - the food labelling is a disaster! Wrong labels on most things, left from the previous lunch or dinner, a problem if you have allergies and if you don’t eat certain meats or are vegetarians. When asking staff they also didn’t know so they had to go to the kitchen and that consumed lots of time waiting. The little ones, - the food was not as good as expected, a three stars tops and not a 4 star, lots of variety but most of it not very tasty and the drinks at breakfast not fresh and on top of that diluted. - no Netflix or a way to stream apps, if you have kids that go to bed at 8 and can’t catch the entertainment it is pretty boring. - you have to pay 3€ for each day for the safe in the room!!! That is a rip off in my opinion, the safe is already in the room and it doesn’t consume extra costs to the hotel. That’s a first and I thought it’s very weird. - they only give a few complementary coffee capsul
8
Catalin
16 juil. 2025
·
A séjourné 7 nuits
The resort is nice, with a good option for activities. However, I found twice hair in the food once in pizza and 2nd time in the icecream, I had to chase the cleaning personal after the weekends to.get the bed and the towels changed even though I sign an agreement that I would like my room to be cleaned on a daily basis as I was with a toddler.Even after I spoke to.one on the cleaners they still.haven't cleaned up properly nor making the bed or wipeing the floor.Overall all is a good resort, but the cleanlines are not as they should be.If I wouldn't have this issues I would definetly come back.but after all I wont come back.due to.the poor cleaning lines.
The resort is nice, with a good option for activities. However, I found twice hair in the food once in pizza and 2nd time in the icecream, I had to chase the cleaning personal after the weekends to.get the bed and the towels changed even though I sign an agreement that I would like my room to be cleaned on a daily basis as I was with a toddler.Even after I spoke to.one on the cleaners they still.haven't cleaned up properly nor making the bed or wipeing the floor.Overall all is a good resort, but the cleanlines are not as they should be.If I wouldn't have this issues I would definetly come back.but after all I wont come back.due to.the poor cleaning lines.
10
Maria
23 juin 2024
·
A séjourné 6 nuits
Nos ha encantado, habitación amplía, bonita y moderna, cama muy comoda, cortinas opacas, buen aislamiento de ruidos, el hotel tiene muchas instalaciones, muy bien cuidadas, muchas actividades, parking gratuito y grande, buena ubicación, se han adaptado a nosotros el día que nos ibamos para poder desayunar antes en el bufet por que salía nuestro vuelo muy temprano, trabajadores simpáticos y amables. Tienen servicio de alquiler de toallas para playa y piscina dando un depósito que luego te devuelven. Lo único que no nos ha gustado y que veo un fallo es que cogiendo la media pensión no entran bebidas, cosa que entiendo, pero tampoco entra el agua, que es algo tan básico, entiendo que no pongan botellas pero al menos jarras o algo donde poder acceder a ella sin tener que pagar 2,30€ por una botella pequeña de agua por persona, encima con un precio bastante elevado. Por lo demás todo de 10.
Nos ha encantado, habitación amplía, bonita y moderna, cama muy comoda, cortinas opacas, buen aislamiento de ruidos, el hotel tiene muchas instalaciones, muy bien cuidadas, muchas actividades, parking gratuito y grande, buena ubicación, se han adaptado a nosotros el día que nos ibamos para poder desayunar antes en el bufet por que salía nuestro vuelo muy temprano, trabajadores simpáticos y amables. Tienen servicio de alquiler de toallas para playa y piscina dando un depósito que luego te devuelven. Lo único que no nos ha gustado y que veo un fallo es que cogiendo la media pensión no entran bebidas, cosa que entiendo, pero tampoco entra el agua, que es algo tan básico, entiendo que no pongan botellas pero al menos jarras o algo donde poder acceder a ella sin tener que pagar 2,30€ por una botella pequeña de agua por persona, encima con un precio bastante elevado. Por lo demás todo de 10.
8
Karen
25 août 2025
·
A séjourné 7 nuits
Stayed for a week in June, lovely time to stay as it wasn’t overly busy and plenty of sunbeds. The property was lovely and clean. Wine didn’t realised until the end of our stay that there were 2 entertainment venues the main one aimed at families and one aimed at adults near the reception. Bar staff were lovely we found the restaurant staff not as friendly. Food was pretty good, a good variety each evening. About a 20-30 min walk to Peurto del carmen or you can catch a bus from just round the corner. Playa blanca took about 40mins via bus.
Stayed for a week in June, lovely time to stay as it wasn’t overly busy and plenty of sunbeds. The property was lovely and clean. Wine didn’t realised until the end of our stay that there were 2 entertainment venues the main one aimed at families and one aimed at adults near the reception. Bar staff were lovely we found the restaurant staff not as friendly. Food was pretty good, a good variety each evening. About a 20-30 min walk to Peurto del carmen or you can catch a bus from just round the corner. Playa blanca took about 40mins via bus.
8
Darren
25 août 2025
·
A séjourné 7 nuits
Very nice, snack bar food choices during the day were very limited and there were no activities on saturdays. Generally very nice hotel.
Very nice, snack bar food choices during the day were very limited and there were no activities on saturdays. Generally very nice hotel.
8
Malgorzata Anna
30 juil. 2025
·
A séjourné 7 nuits
Food was alright but very repetitive and wasn’t enough choice, pasta was very basic almost like for kids in nursery and meat wasn’t to great really- ether too though or overcooked. Salad options was pretty standard and you can see that they use whatever was leftover to make different version of salad bar. Paella was not great either…really basic food. Definitely not ⭐️⭐️⭐️⭐️ more likely just ⭐️⭐️⭐️.
Food was alright but very repetitive and wasn’t enough choice, pasta was very basic almost like for kids in nursery and meat wasn’t to great really- ether too though or overcooked. Salad options was pretty standard and you can see that they use whatever was leftover to make different version of salad bar. Paella was not great either…really basic food. Definitely not ⭐️⭐️⭐️⭐️ more likely just ⭐️⭐️⭐️.
10
Helen
29 oct. 2025
·
A séjourné 5 nuits
This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.
This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.
10
Caroline
24 mars 2025
·
A séjourné 7 nuits
An absolute beautiful holiday everything was perfect from the staff who were all so helpful and polite to the facilities which were fabulous and the food was unbelievable for an all inclusive such an array and different theme nights a real 5 star experience
An absolute beautiful holiday everything was perfect from the staff who were all so helpful and polite to the facilities which were fabulous and the food was unbelievable for an all inclusive such an array and different theme nights a real 5 star experience
10
Sophie
1 févr. 2026
·
A séjourné 7 nuits
Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!
Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!
10
Tom
30 juin 2025
·
A séjourné 7 nuits
Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.
Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Jose Luis
5 sept. 2024
·
A séjourné 7 nuits
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10
VERONIQUE
18 sept. 2022
·
A séjourné 7 nuits
Formule all inclusive parfaite avec de vrais cocktails et une varietes de boissons Chambre propre et calme Repas varies de bonne qualite Personnel tres agreable Seul desagrement peut etre pas lie a l hotel Partie spa ou nous avions reserve 2 massages que le personnel n a pas pu honorer Nous etions decus ... Sinon tout parfait On reviendra
Formule all inclusive parfaite avec de vrais cocktails et une varietes de boissons Chambre propre et calme Repas varies de bonne qualite Personnel tres agreable Seul desagrement peut etre pas lie a l hotel Partie spa ou nous avions reserve 2 massages que le personnel n a pas pu honorer Nous etions decus ... Sinon tout parfait On reviendra
10
Aurélie
3 août 2022
·
A séjourné 7 nuits
Hôtel bien situé et surtout au personnel aimable et arrangeant. Propre, suites spacieuses, nombreuses piscines, plats variés, tout inclus conforme. Animation avec une équipe dynamique, avec des talents surtout! Et une mention spéciale à Raquel et son équipe du mini club. Ma fille l’adore, nous venons pour la seconde fois et franchement cet hôtel club est top, merci à toute l’équipe!!!
Hôtel bien situé et surtout au personnel aimable et arrangeant. Propre, suites spacieuses, nombreuses piscines, plats variés, tout inclus conforme. Animation avec une équipe dynamique, avec des talents surtout! Et une mention spéciale à Raquel et son équipe du mini club. Ma fille l’adore, nous venons pour la seconde fois et franchement cet hôtel club est top, merci à toute l’équipe!!!
10
Leonard
3 mai 2026
·
A séjourné 14 nuits
A great stay with kids. The kids club was great, the restaurant was decent, the pools were warm and Emilia at the kids club was amazing.
A great stay with kids. The kids club was great, the restaurant was decent, the pools were warm and Emilia at the kids club was amazing.
8
Daniel
3 févr. 2026
·
A séjourné 3 nuits
Clean and well maintained complex. Junior suite room was great. Food was above usual all inclusive standards. Staff fine. Close to beach, 5 minute taxi to Puerta Del Carmen and 10 mins in taxi from the airport. Room for improvement- better sport facilities (seperate football, basketball and Tennis court( rather than them all together and a terrible booking system where soneone can book all day every day and not even turn up. Thats probably my only criticism.
Clean and well maintained complex. Junior suite room was great. Food was above usual all inclusive standards. Staff fine. Close to beach, 5 minute taxi to Puerta Del Carmen and 10 mins in taxi from the airport. Room for improvement- better sport facilities (seperate football, basketball and Tennis court( rather than them all together and a terrible booking system where soneone can book all day every day and not even turn up. Thats probably my only criticism.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 11:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-20: 316.99379229455565USD
- 2026-09-21: 188.34471868048095USD
- 2026-09-22: 156.09406190240477USD
- 2026-09-23: 156.09406190240477USD
- 2026-09-24: 197.36755790240477USD
- 2026-09-25: NO DATA
- 2026-09-26: 156.09406190240477USD
- 2026-09-27: NO DATA
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: 161.96408211831664USD
- 2026-10-02: 223.22082070120237USD
- 2026-10-03: 221.03102824264525USD
- 2026-10-04: 161.96168544195555USD
- 2026-10-05: 161.96408211831664USD
- 2026-10-06: 207.17001670120237USD
- 2026-10-07: 479.993431034729USD
- 2026-10-08: 474.55322061090084USD
- 2026-10-09: NO DATA
- 2026-10-10: 472.78688762676995USD
- 2026-10-11: NO DATA
- 2026-10-12: 474.34500716528316USD
- 2026-10-13: 472.78688762676995USD
- 2026-10-14: 529.2982070147094USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: 472.78688762676995USD
- 2026-10-20: 474.34500716528316USD
- 2026-10-21: 472.36241350103757USD
- 2026-10-22: NO DATA
- 2026-10-23: 472.5264021448974USD
- 2026-10-24: 474.34500716528316USD
- 2026-10-25: 472.78688762676995USD
- 2026-10-26: 472.78688762676995USD
- 2026-10-27: 472.78688762676995USD
- 2026-10-28: NO DATA
- 2026-10-29: 163.66087649999997USD
- 2026-10-30: 163.66087649999997USD
- 2026-10-31: 161.96408211831664USD
- 2026-11-01: 144.43431012867737USD
- 2026-11-02: 145.9591298609619USD
- 2026-11-03: 145.9591298609619USD
- 2026-11-04: 145.9591298609619USD
- 2026-11-05: 163.66087649999997USD
- 2026-11-06: NO DATA
- 2026-11-07: 472.78688762676995USD
- 2026-11-08: 162.067961419281USD
- 2026-11-09: 163.66087649999997USD
- 2026-11-10: 163.66087649999997USD
- 2026-11-11: 163.6581474378662USD
- 2026-11-12: 163.66087649999997USD
- 2026-11-13: 223.35841091711424USD
- 2026-11-14: NO DATA
- 2026-11-15: 225.57112049999998USD
- 2026-11-16: 225.57112049999998USD
- 2026-11-17: 225.57112049999998USD
- 2026-11-18: 472.78688762676995USD
- 2026-11-19: 472.3680815531616USD
- 2026-11-20: 472.78688762676995USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée et un système de sécurité
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Les masques sont obligatoires au sein de l'hébergement pour les clients non vaccinés contre la COVID-19
- Conformément aux réglementations nationales, les transactions en espèces effectuées dans cet hébergement ne peuvent pas dépasser 1000 EUR. Pour plus d'informations, veuillez contacter l'hébergement aux coordonnées figurant dans la confirmation de réservation.
- Le prix total affiché pour les séjours du 24 décembre inclut le tarif spécial du repas obligatoire du réveillon de Noël.
- Le prix total affiché pour les séjours du 31 décembre inclut le tarif spécial du repas obligatoire du réveillon du Jour de l'An.
- L'hébergement est gratuit pour un enfant âgé de 12 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- Modes de paiement sans espèces disponibles pour toutes les transactions et masques obligatoires dans les espaces publics pour les clients non vaccinés.
- Coffre-fort dans la chambre : 3 EUR par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Organisation d'excursions
Nettoyage à sec
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Général
Restaurant
Chambres non-fumeurs
Massage
Salon de bronzage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Distributeur automatique
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Activités
Piscine
Courts de tennis
Jardin
Parcours de golf (à proximité)
Plongée
Cyclisme
Billard
Équitation
Aire de jeux
Piscine pour enfants
Piscine extérieure
Piscine extérieure chauffée
Musique live
Bicycle Tour Information
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Parking
Parking
Parking gratuit
Parking (Limited)
Connexion Internet
Wi-fi gratuit