Aulus Chania All-Inclusive Resort, Curio Collection by Hilton - Adults Only
From
219 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
219 $US
/nuit
À propos de cet établissement
Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent un centre de fitness et une piscine extérieure en saison. Parmi les services et équipements offerts par ce complexe touristique vous trouvez également l'a...
Équipements
Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent un centre de fitness et une piscine extérieure en saison. Parmi les services et équipements offerts par ce complexe touristique vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, une réception ouverte 24 h/24 et un personnel polyglotte. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Laissez vous tenter par un large choix de spécialités Cuisine méditerranéenne que propose The Island Restaurant, l'un des 4 restaurants de ce complexe touristique. Dure journée ? L'hébergement abrite 3 bars/lounges, idéal pour un moment de détente. Un petit déjeuner buffet gratuit est servi tous les jours.
Chambres
Les 148 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une TV connectée. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone et une cafetière ou une bouilloire. Le service d'entretien est assuré tous les jours.
Emplacement
En choisissant Aulus Chania All-Inclusive Resort, Curio Collection by Hilton - Adults Only à La Canée, vous serez à 16 km de Plage Seitan limania et à 16,1 km de Plage de Nea Chora. Ce complexe touristique tout inclus se trouve à 16,4 km de Marché municipal de La Canée et à 16,6 km de Ancien port vénitien.
À proximité
Paralia Tersanas(1.4 miles)
Plage de Stavros(1.7 miles)
Collection Archéologique de Stavros Ithaca(2.1 miles)
Thanasis(2.4 miles)
Plage de Kalathas(4 miles)
Monastère Aghia Triada(6 miles)
Plage d'Agios Onoufrios(6.1 miles)
Tombes de Venizelos(7.8 miles)
Monastère de Gouverneto(8.5 miles)
Plage de Chalepa(8.9 miles)
Crique de Kouloura(9 miles)
Baie de Souda(9.1 miles)
Site historique Tabakaria(9.1 miles)
Musée archéologique de La Canée(9.2 miles)
Plage Koum Kapi(9.6 miles)
L'aéroport principal le plus proche est : Aéroport de La Canée Ioannis Daskalogiannis (CHQ)(6.1 miles)
Centre d'affaires
Personnel multilingue
Jardin
Équipements sportifs
Consigne à bagage
Zone fumeurs
Emplacement
Stavros, Akrotiri, Grèce
Paralia Tersanas (1.4 miles)
Plage de Stavros (1.7 miles)
Collection Archéologique de Stavros Ithaca (2.1 miles)
Thanasis (2.4 miles)
Plage de Kalathas (4 miles)
Monastère Aghia Triada (6 miles)
Options de chambre
11
Chambre, 1 très grand lit, vue mer (Sea View Escape)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
291 ft²
ClimatisationChauffageWi-Fi (gratuit)
7
Suite, 1 très grand lit (Tropical OP Pool)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
301 ft²
ClimatisationChauffageWi-Fi (gratuit)
10
Chambre, 1 très grand lit (Atrium Escape)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
269 ft²
ClimatisationChauffageWi-Fi (gratuit)
7
Suite, 1 très grand lit (Horizon OP Pool)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
ClimatisationChauffageWi-Fi (gratuit)
3
Chambre, 1 très grand lit (Tropical Escape)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
280 ft²
ClimatisationChauffageWi-Fi (gratuit)
10
Suite Majestueuse, 1 très grand lit, piscine privée
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
646 ft²
ClimatisationChauffageWi-Fi (gratuit)Piscine privée
10
Suite, 1 très grand lit, vue mer (Infinite Sea View Escape)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
291 ft²
ClimatisationChauffageWi-Fi (gratuit)
2
Chambre, 1 très grand lit (Accessible, Tropical Escape)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
280 ft²
ClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs sur Aulus Chania All-Inclusive Resort, Curio Collection by Hilton - Adults Only
8.6
Fabuleux
Basé sur 169 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Aulus Chania Resort, Curio Collection by Hilton offre des vues magnifiques sur la mer et des chambres élégantes et spacieuses, mais son emplacement isolé et ses opérations irrégulières (horaires de restauration limités, fermetures occasionnelles, qualité de service variable) signifient qu'une bonne planification et des attentes réalistes améliorent le séjour.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Aulus Chania Resort, Curio Collection by Hilton offre des vues magnifiques sur la mer et des chambres élégantes et spacieuses, mais son emplacement isolé et ses opérations irrégulières (horaires de restauration limités, fermetures occasionnelles, qualité de service variable) signifient qu'une bonne planification et des attentes réalistes améliorent le séjour.
Les clients apprécient les grandes piscines et les vues, l'atmosphère relaxante, le bon spa et la salle de sport, et un personnel généralement aimable et serviable. Les inconvénients fréquemment mentionnés incluent des dîners moyens ou chers, l'absence de service en chambre, une musique forte au bord de la piscine, un manque de transats, des meubles de piscine usés et une propreté ou un entretien aléatoire. Un bon choix pour les voyageurs privilégiant la détente sur place plutôt qu'une escapade animée en ville.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines (dont des espaces plus calmes) et des vues sur la mer ressortent, ainsi qu'un spa apprécié et une salle de sport convenable ; un parking et une navette limitée aident à compenser l'isolement de l'établissement. Les points négatifs incluent une musique forte au bord de la piscine à certains moments, un manque de transats, des meubles de piscine usés et un accès à la plage limité ou fermé.
Avis de voyageur à ce sujet
8
anne-marie
15 sept. 2024
·
A séjourné 1 nuit
Lovely property and rooms but pool area was so loud due to an afternoon DJ. Our on was lovely but in a noisy section - downstairs near shop, table tennis area and bar. I think it’s important to know where your room is. Pool was lovely.
Lovely property and rooms but pool area was so loud due to an afternoon DJ. Our on was lovely but in a noisy section - downstairs near shop, table tennis area and bar. I think it’s important to know where your room is. Pool was lovely.
10
KONSTANTINOS
10 sept. 2024
·
A séjourné 4 nuits
Πολύ ωραίο ξενοδοχείο με προσεγμένους χώρους, χτισμένο πάνω σε μια τεράστια έκταση πάνω στη θάλασσα. Υπέροχο lobby , εξαιρετική υποδοχή,γρήγορο check in και check out. Πολύ μεγάλα και άνετα δωμάτια με ωραία θέα στη θάλασσα αν γίνει αυτή η επιλογή δωματίου. Υπερπλήρες πρωινό, εξυπηρετικό προσωπικό και ωραίο μπαρ με πολύ καλά ποτά. Οι πισίνες μεγάλες και πεντακάθαρες. Παραλία δεν υπάρχει μόνο μία εξέδρα που όταν έχει κύμα η θάλασσα το κολύμπι είναι αδύνατο. Υποχρεωτική η ενοικίαση αυτοκινήτου διότι το ξενοδοχείο είναι αρκετά μακριά από το κέντρο και τις παραλίες. Ιδιαίτερα πολύπλοκο σύστημα με τον φωτισμό του δωματίου και έλλειψη πριζων οπότε πρέπει κανείς να έχει μαζί του οπωσδήποτε πολυπριζο. Οι καθαρίστριες δεν ανανεώνουν πάντα τα σαμπουάν γενικά απ'ότι κατάλαβα το καθάρισμα γίνεται αρκετά γρήγορα χωρίς μεγάλη προσοχή. Συνολικά έμεινα πολύ ευχαριστημένος και θα ξαναεμενα σίγουρα.
Πολύ ωραίο ξενοδοχείο με προσεγμένους χώρους, χτισμένο πάνω σε μια τεράστια έκταση πάνω στη θάλασσα. Υπέροχο lobby , εξαιρετική υποδοχή,γρήγορο check in και check out. Πολύ μεγάλα και άνετα δωμάτια με ωραία θέα στη θάλασσα αν γίνει αυτή η επιλογή δωματίου. Υπερπλήρες πρωινό, εξυπηρετικό προσωπικό και ωραίο μπαρ με πολύ καλά ποτά. Οι πισίνες μεγάλες και πεντακάθαρες. Παραλία δεν υπάρχει μόνο μία εξέδρα που όταν έχει κύμα η θάλασσα το κολύμπι είναι αδύνατο. Υποχρεωτική η ενοικίαση αυτοκινήτου διότι το ξενοδοχείο είναι αρκετά μακριά από το κέντρο και τις παραλίες. Ιδιαίτερα πολύπλοκο σύστημα με τον φωτισμό του δωματίου και έλλειψη πριζων οπότε πρέπει κανείς να έχει μαζί του οπωσδήποτε πολυπριζο. Οι καθαρίστριες δεν ανανεώνουν πάντα τα σαμπουάν γενικά απ'ότι κατάλαβα το καθάρισμα γίνεται αρκετά γρήγορα χωρίς μεγάλη προσοχή. Συνολικά έμεινα πολύ ευχαριστημένος και θα ξαναεμενα σίγουρα.
10
Osamede
2 juil. 2025
·
A séjourné 6 nuits
Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!
Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!
8
Adrionna
11 août 2025
·
A séjourné 4 nuits
The property was very nice with a great view. The bedroom was more than spacious with a great balcony and view. The pool area got taken up pretty quickly by early comers. The pool furniture has seen better days... Stains on the cushions, broken chairs, food and drink cups left out.. It could have used more TLC to keep together. Breakfast was great and we even had dinner on site. We were a little upset that the 2nd restaurant was not opened. I dont know if it was because we did stay at the resort for the days it was opened or because if it was not functioning. Overall it was a nice place to stay.
The property was very nice with a great view. The bedroom was more than spacious with a great balcony and view. The pool area got taken up pretty quickly by early comers. The pool furniture has seen better days... Stains on the cushions, broken chairs, food and drink cups left out.. It could have used more TLC to keep together. Breakfast was great and we even had dinner on site. We were a little upset that the 2nd restaurant was not opened. I dont know if it was because we did stay at the resort for the days it was opened or because if it was not functioning. Overall it was a nice place to stay.
6
Tracey
18 sept. 2025
·
A séjourné 4 nuits
Lovely room and balcony. This hotel could be fantastic. There weren’t enough sun beds. They said there was beach bar and food. That was closed. The a la.carte restaurant was closed when we arrived the buffet was £35 a head. Wasn’t very good Could only have one key to room. They said they did t have enough ! No maps of area or in for given when checked in The music by the pool was too loud and terrible taste.
Lovely room and balcony. This hotel could be fantastic. There weren’t enough sun beds. They said there was beach bar and food. That was closed. The a la.carte restaurant was closed when we arrived the buffet was £35 a head. Wasn’t very good Could only have one key to room. They said they did t have enough ! No maps of area or in for given when checked in The music by the pool was too loud and terrible taste.
10
Parag Ramesh
22 juin 2025
·
A séjourné 5 nuits
We thoroughly enjoyed our 5 nights stay in the Resort. Its a top comfort resort with all the facilities like big swimming pool, Gym, spa, excellent quality food and service. The resort is at top location with marvellous Sea view. We enjoyed each evening sunset view. The hotel manager Ilias is very friendly person who gave us some really good tips for sight seeing and shopping. Overall great stay! If you are staying for longer duration, Car is recommended for mobility. The Rental cars are easily available at the airport and very economical.
We thoroughly enjoyed our 5 nights stay in the Resort. Its a top comfort resort with all the facilities like big swimming pool, Gym, spa, excellent quality food and service. The resort is at top location with marvellous Sea view. We enjoyed each evening sunset view. The hotel manager Ilias is very friendly person who gave us some really good tips for sight seeing and shopping. Overall great stay! If you are staying for longer duration, Car is recommended for mobility. The Rental cars are easily available at the airport and very economical.
8
Seyda Michelle
26 sept. 2025
·
A séjourné 5 nuits
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
10
Norma J
27 juin 2025
·
A séjourné 7 nuits
Great place to relax, amazibg views. All tho the salon was not in service yet, the spa was.
Great place to relax, amazibg views. All tho the salon was not in service yet, the spa was.
8
Katharina
20 sept. 2025
·
A séjourné 1 nuit
Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.
Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.
10
monica
21 oct. 2025
·
A séjourné 5 nuits
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est inégale : certains clients ont trouvé les chambres et les espaces publics très propres, tandis que d'autres ont signalé des chambres sales à leur arrivée, des sols poussiéreux, des zones de piscine jonchées de déchets ou usées, et un réapprovisionnement irrégulier des fournitures.
Avis de voyageur à ce sujet
10
Vivien
29 mai 2025
·
A séjourné 7 nuits
Traumhafte Lage, sehr sauber, tolle Zimmer mit wunderschöner Aussicht auf das Meer (wenn man Meerblick) gebucht hat. Es war sehr entspannt, noch nicht voll oder überlaufen. Optimale Reisezeit
Traumhafte Lage, sehr sauber, tolle Zimmer mit wunderschöner Aussicht auf das Meer (wenn man Meerblick) gebucht hat. Es war sehr entspannt, noch nicht voll oder überlaufen. Optimale Reisezeit
4
Naomi
3 juil. 2023
·
A séjourné 3 nuits
Das Zimmer hatte einige Spuren der Vorgänger, was das Bild des Hotels leider auch kaputt macht. Keine Schalldichtung, man hörte die Stimmen im Nachbarszimmer sowie die Leute im Gang. Zu wenig Haken im Badezimmer und auf dem Balkon gibt es keinen Wäscheständer. Reserve WC-Papierrolle nicht vorhanden, wir durften uns dann selbst darum kümmern. Frische Strandtücher werden bei der Zimmerreinigung nicht gebracht, kann diese jedoch beim Pool bezogen werden. Frühstück war dafür sehr positiv, es gab für jeden was und eine sehr grosse Auswahl an Speisen. Bedauerlicherweise zu wenig Personal, deshalb musste man immer auf den Kaffee warten. Ein Auto ist auf jeden Fall von Vorteil. Der Gepäckträger hat sich noch ein unpassender Streich gespielt. Wir waren mit dem Gepäck schon vor dem Hotel als er uns aufforderte, das Gepäck auf den Golfwagen zu laden und einzusteigen. Er machte eine Runde auf dem Parkplatz und sagte uns das Hotel sei voll und er würde uns in ein anderes bringen. Fanden wir gar nicht lustig und nicht professionell. Vor allem sind wir dann am selben Ort vor dem Hotel gefahren worden, an dem wir bereits waren.
Das Zimmer hatte einige Spuren der Vorgänger, was das Bild des Hotels leider auch kaputt macht. Keine Schalldichtung, man hörte die Stimmen im Nachbarszimmer sowie die Leute im Gang. Zu wenig Haken im Badezimmer und auf dem Balkon gibt es keinen Wäscheständer. Reserve WC-Papierrolle nicht vorhanden, wir durften uns dann selbst darum kümmern. Frische Strandtücher werden bei der Zimmerreinigung nicht gebracht, kann diese jedoch beim Pool bezogen werden. Frühstück war dafür sehr positiv, es gab für jeden was und eine sehr grosse Auswahl an Speisen. Bedauerlicherweise zu wenig Personal, deshalb musste man immer auf den Kaffee warten. Ein Auto ist auf jeden Fall von Vorteil. Der Gepäckträger hat sich noch ein unpassender Streich gespielt. Wir waren mit dem Gepäck schon vor dem Hotel als er uns aufforderte, das Gepäck auf den Golfwagen zu laden und einzusteigen. Er machte eine Runde auf dem Parkplatz und sagte uns das Hotel sei voll und er würde uns in ein anderes bringen. Fanden wir gar nicht lustig und nicht professionell. Vor allem sind wir dann am selben Ort vor dem Hotel gefahren worden, an dem wir bereits waren.
10
Demi
23 août 2025
·
A séjourné 3 nuits
The staff at the hotel were extremely helpful and kind. I’d definitely stay there again. Everything was very clean & the food was delicious.
The staff at the hotel were extremely helpful and kind. I’d definitely stay there again. Everything was very clean & the food was delicious.
8
Samantha
15 août 2025
·
A séjourné 1 nuit
The floor is a little bit dusty
The floor is a little bit dusty
8
Adrionna
11 août 2025
·
A séjourné 4 nuits
The property was very nice with a great view. The bedroom was more than spacious with a great balcony and view. The pool area got taken up pretty quickly by early comers. The pool furniture has seen better days... Stains on the cushions, broken chairs, food and drink cups left out.. It could have used more TLC to keep together. Breakfast was great and we even had dinner on site. We were a little upset that the 2nd restaurant was not opened. I dont know if it was because we did stay at the resort for the days it was opened or because if it was not functioning. Overall it was a nice place to stay.
The property was very nice with a great view. The bedroom was more than spacious with a great balcony and view. The pool area got taken up pretty quickly by early comers. The pool furniture has seen better days... Stains on the cushions, broken chairs, food and drink cups left out.. It could have used more TLC to keep together. Breakfast was great and we even had dinner on site. We were a little upset that the 2nd restaurant was not opened. I dont know if it was because we did stay at the resort for the days it was opened or because if it was not functioning. Overall it was a nice place to stay.
8
Seyda Michelle
26 sept. 2025
·
A séjourné 5 nuits
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
10
Amel
20 juin 2024
·
A séjourné 4 nuits
Uns hat das Hotel sehr gut gefallen, sehr ästhetisch eingerichtet und vor allem sauber. Das Personal ist sehr freundlich und lässt keine Wünsche übrig. Es ist ruhig gelegen, ein Mietwagen bietet sich an, wenn man öfter als 1 mal in die Stadt reinfahren möchte. Ich hätte mir nur mehr Abendprogramm gewünscht, es war aber noch nicht viel los, da wir außerhalb de Saison da waren und es grad erst neu eröffnet hat. Zusammengefasst wirklich ein wunderbares Hotel zum Entspannen.
Uns hat das Hotel sehr gut gefallen, sehr ästhetisch eingerichtet und vor allem sauber. Das Personal ist sehr freundlich und lässt keine Wünsche übrig. Es ist ruhig gelegen, ein Mietwagen bietet sich an, wenn man öfter als 1 mal in die Stadt reinfahren möchte. Ich hätte mir nur mehr Abendprogramm gewünscht, es war aber noch nicht viel los, da wir außerhalb de Saison da waren und es grad erst neu eröffnet hat. Zusammengefasst wirklich ein wunderbares Hotel zum Entspannen.
2
Ileana
26 août 2025
·
A séjourné 10 nuits
The hotel is filthy, the staff does not care to help accommodate any of your needs. The price you pay to stay verses the cleanliness of the hotel is so sad.
The hotel is filthy, the staff does not care to help accommodate any of your needs. The price you pay to stay verses the cleanliness of the hotel is so sad.
8
Katharina
20 sept. 2025
·
A séjourné 1 nuit
Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.
Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.
6
Nicholas
14 sept. 2025
·
A séjourné 2 nuits
Not the greatest rooms and not very clean , checked in to my room and it looked like they either brought me to the wrong room or just didn’t bother to clean the one they gave me. Toilet paper was out , towels were moist and water was on the floor outside the shower as if somebody had just showered
Not the greatest rooms and not very clean , checked in to my room and it looked like they either brought me to the wrong room or just didn’t bother to clean the one they gave me. Toilet paper was out , towels were moist and water was on the floor outside the shower as if somebody had just showered
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses, élégantes et confortables, dont beaucoup avec balcon et vue sur la mer. Certains clients ont noté des nuisances sonores provenant de certaines zones, des odeurs d'égout occasionnelles et une isolation phonique limitée.
Avis de voyageur à ce sujet
8
anne-marie
15 sept. 2024
·
A séjourné 1 nuit
Lovely property and rooms but pool area was so loud due to an afternoon DJ. Our on was lovely but in a noisy section - downstairs near shop, table tennis area and bar. I think it’s important to know where your room is. Pool was lovely.
Lovely property and rooms but pool area was so loud due to an afternoon DJ. Our on was lovely but in a noisy section - downstairs near shop, table tennis area and bar. I think it’s important to know where your room is. Pool was lovely.
10
KONSTANTINOS
10 sept. 2024
·
A séjourné 4 nuits
Πολύ ωραίο ξενοδοχείο με προσεγμένους χώρους, χτισμένο πάνω σε μια τεράστια έκταση πάνω στη θάλασσα. Υπέροχο lobby , εξαιρετική υποδοχή,γρήγορο check in και check out. Πολύ μεγάλα και άνετα δωμάτια με ωραία θέα στη θάλασσα αν γίνει αυτή η επιλογή δωματίου. Υπερπλήρες πρωινό, εξυπηρετικό προσωπικό και ωραίο μπαρ με πολύ καλά ποτά. Οι πισίνες μεγάλες και πεντακάθαρες. Παραλία δεν υπάρχει μόνο μία εξέδρα που όταν έχει κύμα η θάλασσα το κολύμπι είναι αδύνατο. Υποχρεωτική η ενοικίαση αυτοκινήτου διότι το ξενοδοχείο είναι αρκετά μακριά από το κέντρο και τις παραλίες. Ιδιαίτερα πολύπλοκο σύστημα με τον φωτισμό του δωματίου και έλλειψη πριζων οπότε πρέπει κανείς να έχει μαζί του οπωσδήποτε πολυπριζο. Οι καθαρίστριες δεν ανανεώνουν πάντα τα σαμπουάν γενικά απ'ότι κατάλαβα το καθάρισμα γίνεται αρκετά γρήγορα χωρίς μεγάλη προσοχή. Συνολικά έμεινα πολύ ευχαριστημένος και θα ξαναεμενα σίγουρα.
Πολύ ωραίο ξενοδοχείο με προσεγμένους χώρους, χτισμένο πάνω σε μια τεράστια έκταση πάνω στη θάλασσα. Υπέροχο lobby , εξαιρετική υποδοχή,γρήγορο check in και check out. Πολύ μεγάλα και άνετα δωμάτια με ωραία θέα στη θάλασσα αν γίνει αυτή η επιλογή δωματίου. Υπερπλήρες πρωινό, εξυπηρετικό προσωπικό και ωραίο μπαρ με πολύ καλά ποτά. Οι πισίνες μεγάλες και πεντακάθαρες. Παραλία δεν υπάρχει μόνο μία εξέδρα που όταν έχει κύμα η θάλασσα το κολύμπι είναι αδύνατο. Υποχρεωτική η ενοικίαση αυτοκινήτου διότι το ξενοδοχείο είναι αρκετά μακριά από το κέντρο και τις παραλίες. Ιδιαίτερα πολύπλοκο σύστημα με τον φωτισμό του δωματίου και έλλειψη πριζων οπότε πρέπει κανείς να έχει μαζί του οπωσδήποτε πολυπριζο. Οι καθαρίστριες δεν ανανεώνουν πάντα τα σαμπουάν γενικά απ'ότι κατάλαβα το καθάρισμα γίνεται αρκετά γρήγορα χωρίς μεγάλη προσοχή. Συνολικά έμεινα πολύ ευχαριστημένος και θα ξαναεμενα σίγουρα.
4
Naomi
3 juil. 2023
·
A séjourné 3 nuits
Das Zimmer hatte einige Spuren der Vorgänger, was das Bild des Hotels leider auch kaputt macht. Keine Schalldichtung, man hörte die Stimmen im Nachbarszimmer sowie die Leute im Gang. Zu wenig Haken im Badezimmer und auf dem Balkon gibt es keinen Wäscheständer. Reserve WC-Papierrolle nicht vorhanden, wir durften uns dann selbst darum kümmern. Frische Strandtücher werden bei der Zimmerreinigung nicht gebracht, kann diese jedoch beim Pool bezogen werden. Frühstück war dafür sehr positiv, es gab für jeden was und eine sehr grosse Auswahl an Speisen. Bedauerlicherweise zu wenig Personal, deshalb musste man immer auf den Kaffee warten. Ein Auto ist auf jeden Fall von Vorteil. Der Gepäckträger hat sich noch ein unpassender Streich gespielt. Wir waren mit dem Gepäck schon vor dem Hotel als er uns aufforderte, das Gepäck auf den Golfwagen zu laden und einzusteigen. Er machte eine Runde auf dem Parkplatz und sagte uns das Hotel sei voll und er würde uns in ein anderes bringen. Fanden wir gar nicht lustig und nicht professionell. Vor allem sind wir dann am selben Ort vor dem Hotel gefahren worden, an dem wir bereits waren.
Das Zimmer hatte einige Spuren der Vorgänger, was das Bild des Hotels leider auch kaputt macht. Keine Schalldichtung, man hörte die Stimmen im Nachbarszimmer sowie die Leute im Gang. Zu wenig Haken im Badezimmer und auf dem Balkon gibt es keinen Wäscheständer. Reserve WC-Papierrolle nicht vorhanden, wir durften uns dann selbst darum kümmern. Frische Strandtücher werden bei der Zimmerreinigung nicht gebracht, kann diese jedoch beim Pool bezogen werden. Frühstück war dafür sehr positiv, es gab für jeden was und eine sehr grosse Auswahl an Speisen. Bedauerlicherweise zu wenig Personal, deshalb musste man immer auf den Kaffee warten. Ein Auto ist auf jeden Fall von Vorteil. Der Gepäckträger hat sich noch ein unpassender Streich gespielt. Wir waren mit dem Gepäck schon vor dem Hotel als er uns aufforderte, das Gepäck auf den Golfwagen zu laden und einzusteigen. Er machte eine Runde auf dem Parkplatz und sagte uns das Hotel sei voll und er würde uns in ein anderes bringen. Fanden wir gar nicht lustig und nicht professionell. Vor allem sind wir dann am selben Ort vor dem Hotel gefahren worden, an dem wir bereits waren.
8
Adrionna
11 août 2025
·
A séjourné 4 nuits
The property was very nice with a great view. The bedroom was more than spacious with a great balcony and view. The pool area got taken up pretty quickly by early comers. The pool furniture has seen better days... Stains on the cushions, broken chairs, food and drink cups left out.. It could have used more TLC to keep together. Breakfast was great and we even had dinner on site. We were a little upset that the 2nd restaurant was not opened. I dont know if it was because we did stay at the resort for the days it was opened or because if it was not functioning. Overall it was a nice place to stay.
The property was very nice with a great view. The bedroom was more than spacious with a great balcony and view. The pool area got taken up pretty quickly by early comers. The pool furniture has seen better days... Stains on the cushions, broken chairs, food and drink cups left out.. It could have used more TLC to keep together. Breakfast was great and we even had dinner on site. We were a little upset that the 2nd restaurant was not opened. I dont know if it was because we did stay at the resort for the days it was opened or because if it was not functioning. Overall it was a nice place to stay.
8
Allyson
27 sept. 2025
·
A séjourné 4 nuits
This was a nice hotel! The facilities were attractive and very amazing upon arrival especially with the amazing sunset on the large overlook. The room was nice and clean and there was a nice private balcony overlooking the pool and sea. The cafeteria was my least favorite part. The patrons were grumpy and almost feral for food while the staff was rushing just to keep up and often couldn’t. The night time routine of having people check in and then chase them down for the payment was strange especially because there was only one host and she could not handle it all. The kitchen staff were definitely not happy and made it awkward to interact with. My final concern with that are were the bees. In the morning the bees basically hover around in large numbers. There seemed to be about 3-4 bees per table. It was crazy! They weren’t aggressive, just always there always curious. lol. The place where the hotel is situated is beautiful too. Perhaps after the issues with the dining room I just could not recover enough to like it.
This was a nice hotel! The facilities were attractive and very amazing upon arrival especially with the amazing sunset on the large overlook. The room was nice and clean and there was a nice private balcony overlooking the pool and sea. The cafeteria was my least favorite part. The patrons were grumpy and almost feral for food while the staff was rushing just to keep up and often couldn’t. The night time routine of having people check in and then chase them down for the payment was strange especially because there was only one host and she could not handle it all. The kitchen staff were definitely not happy and made it awkward to interact with. My final concern with that are were the bees. In the morning the bees basically hover around in large numbers. There seemed to be about 3-4 bees per table. It was crazy! They weren’t aggressive, just always there always curious. lol. The place where the hotel is situated is beautiful too. Perhaps after the issues with the dining room I just could not recover enough to like it.
10
Federico
2 sept. 2023
·
A séjourné 4 nuits
Resort nuovo e molto bello. Camera molto bella, con vista mare e tutto è curato nei minimo particolari.
Resort nuovo e molto bello. Camera molto bella, con vista mare e tutto è curato nei minimo particolari.
6
Ana Fernandez
11 sept. 2024
·
A séjourné 1 nuit
Tuvimos que esperar 30 min para tener disponible nuestra habitación. En la habitación había un ruido incómodo, que no te dejaba descansar bien.
Tuvimos que esperar 30 min para tener disponible nuestra habitación. En la habitación había un ruido incómodo, que no te dejaba descansar bien.
10
Andreas
25 juil. 2025
·
A séjourné 3 nuits
Fantastiskt hotell så klart. Bra poolområde, grymt fina rum, fin utsikt. Enda minuset var att det inte fanns någon strand samt att vi hade en dålig avloppsdoft i vårt rum. Ev lite överpriset men absolut ett väldigt fint hotell.
Fantastiskt hotell så klart. Bra poolområde, grymt fina rum, fin utsikt. Enda minuset var att det inte fanns någon strand samt att vi hade en dålig avloppsdoft i vårt rum. Ev lite överpriset men absolut ett väldigt fint hotell.
10
Ivonne
21 oct. 2024
·
A séjourné 6 nuits
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to Venetian town.
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to Venetian town.
10
monica
21 oct. 2025
·
A séjourné 5 nuits
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Les commentaires sur le service sont variables : beaucoup soulignent un personnel aimable et serviable et des responsables attentifs, tandis que d'autres décrivent des interactions impolies ou sans réponse, une assistance lente ou inégale et des erreurs opérationnelles.
Avis de voyageur à ce sujet
8
Nitasha
22 juin 2024
·
A séjourné 3 nuits
The staff and property were excellent. Room service was very slow we were out of toilet paper for a full day and the one time the serviced our room they took most of our towels. Beautiful property otherwise with beautiful pools and facilities. It’s about 30 minutes from actual Chania town but they provide a shuttle that leaves at 5pm and returns at 1030pm. When we got on it was full so they arranged a taxi.
The staff and property were excellent. Room service was very slow we were out of toilet paper for a full day and the one time the serviced our room they took most of our towels. Beautiful property otherwise with beautiful pools and facilities. It’s about 30 minutes from actual Chania town but they provide a shuttle that leaves at 5pm and returns at 1030pm. When we got on it was full so they arranged a taxi.
10
Demi
23 août 2025
·
A séjourné 3 nuits
The staff at the hotel were extremely helpful and kind. I’d definitely stay there again. Everything was very clean & the food was delicious.
The staff at the hotel were extremely helpful and kind. I’d definitely stay there again. Everything was very clean & the food was delicious.
10
Osamede
2 juil. 2025
·
A séjourné 6 nuits
Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!
Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!
8
Cassandra
2 août 2025
·
A séjourné 4 nuits
Absolutely amazing the manager was amazing and made sure me and my son had the best day. Sorting out reservations for us in one of the best restaurants! Unforgettable!
Absolutely amazing the manager was amazing and made sure me and my son had the best day. Sorting out reservations for us in one of the best restaurants! Unforgettable!
10
Rainer
29 juil. 2024
·
A séjourné 4 nuits
Well maintained Hotel with a very ambitious staff, especially F&B. There is a new General Manager who seems to bring the hotel on an even better level.
Well maintained Hotel with a very ambitious staff, especially F&B. There is a new General Manager who seems to bring the hotel on an even better level.
8
Seyda Michelle
26 sept. 2025
·
A séjourné 5 nuits
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
2
Bukola
11 sept. 2025
·
A séjourné 5 nuits
What should have been a joyful wedding anniversary stay at Isla Brown Hilton Chania, Crete a 5 days stay, turned into one of the most cruel and humiliating experiences we’ve ever had at a hotel. 💔 On approaching the receptionist Alexandros to request a second key to our Deluxe Seaview Junior suite, he refused to greet us, avoided eye contact, and rudely denied us a second key to our suite. The next day, after personally calling for housekeeping, fresh sheets, and 2 pillows, we came back hours later to find our room untouched — a deliberate act that felt like bullying and discrimination. When we brought this to the General Manager, instead of resolving it, he dismissed us, defended the staff, and even insinuated we were lying. Yet, the very pillows we requested magically appeared in our room later. The contradiction was undeniable. No couple celebrating their anniversary — or any guest — should be treated with such disrespect, cruelty, and lack of hospitality at a Hilton resort. This experience has left us shocked, exhausted, and deeply disappointed.
What should have been a joyful wedding anniversary stay at Isla Brown Hilton Chania, Crete a 5 days stay, turned into one of the most cruel and humiliating experiences we’ve ever had at a hotel. 💔 On approaching the receptionist Alexandros to request a second key to our Deluxe Seaview Junior suite, he refused to greet us, avoided eye contact, and rudely denied us a second key to our suite. The next day, after personally calling for housekeeping, fresh sheets, and 2 pillows, we came back hours later to find our room untouched — a deliberate act that felt like bullying and discrimination. When we brought this to the General Manager, instead of resolving it, he dismissed us, defended the staff, and even insinuated we were lying. Yet, the very pillows we requested magically appeared in our room later. The contradiction was undeniable. No couple celebrating their anniversary — or any guest — should be treated with such disrespect, cruelty, and lack of hospitality at a Hilton resort. This experience has left us shocked, exhausted, and deeply disappointed.
8
Florence
15 oct. 2025
·
A séjourné 4 nuits
Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.
Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.
8
Katharina
20 sept. 2025
·
A séjourné 1 nuit
Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.
Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.
2
Petteri
12 juil. 2024
·
A séjourné 1 nuit
Rude staff on late evening shift, on Thursday evening ala carte closed. Only buffe with bad food available for high prices. Despite Hilton honor gold member no benefits offered or available.
Rude staff on late evening shift, on Thursday evening ala carte closed. Only buffe with bad food available for high prices. Despite Hilton honor gold member no benefits offered or available.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre isolé et pittoresque avec des vues sur la mer au coucher du soleil ; pour rejoindre Chania ou les environs, une voiture est généralement nécessaire, bien que l'hôtel propose des navettes limitées. Il y a peu de choses accessibles à pied.
Avis de voyageur à ce sujet
10
KONSTANTINOS
10 sept. 2024
·
A séjourné 4 nuits
Πολύ ωραίο ξενοδοχείο με προσεγμένους χώρους, χτισμένο πάνω σε μια τεράστια έκταση πάνω στη θάλασσα. Υπέροχο lobby , εξαιρετική υποδοχή,γρήγορο check in και check out. Πολύ μεγάλα και άνετα δωμάτια με ωραία θέα στη θάλασσα αν γίνει αυτή η επιλογή δωματίου. Υπερπλήρες πρωινό, εξυπηρετικό προσωπικό και ωραίο μπαρ με πολύ καλά ποτά. Οι πισίνες μεγάλες και πεντακάθαρες. Παραλία δεν υπάρχει μόνο μία εξέδρα που όταν έχει κύμα η θάλασσα το κολύμπι είναι αδύνατο. Υποχρεωτική η ενοικίαση αυτοκινήτου διότι το ξενοδοχείο είναι αρκετά μακριά από το κέντρο και τις παραλίες. Ιδιαίτερα πολύπλοκο σύστημα με τον φωτισμό του δωματίου και έλλειψη πριζων οπότε πρέπει κανείς να έχει μαζί του οπωσδήποτε πολυπριζο. Οι καθαρίστριες δεν ανανεώνουν πάντα τα σαμπουάν γενικά απ'ότι κατάλαβα το καθάρισμα γίνεται αρκετά γρήγορα χωρίς μεγάλη προσοχή. Συνολικά έμεινα πολύ ευχαριστημένος και θα ξαναεμενα σίγουρα.
Πολύ ωραίο ξενοδοχείο με προσεγμένους χώρους, χτισμένο πάνω σε μια τεράστια έκταση πάνω στη θάλασσα. Υπέροχο lobby , εξαιρετική υποδοχή,γρήγορο check in και check out. Πολύ μεγάλα και άνετα δωμάτια με ωραία θέα στη θάλασσα αν γίνει αυτή η επιλογή δωματίου. Υπερπλήρες πρωινό, εξυπηρετικό προσωπικό και ωραίο μπαρ με πολύ καλά ποτά. Οι πισίνες μεγάλες και πεντακάθαρες. Παραλία δεν υπάρχει μόνο μία εξέδρα που όταν έχει κύμα η θάλασσα το κολύμπι είναι αδύνατο. Υποχρεωτική η ενοικίαση αυτοκινήτου διότι το ξενοδοχείο είναι αρκετά μακριά από το κέντρο και τις παραλίες. Ιδιαίτερα πολύπλοκο σύστημα με τον φωτισμό του δωματίου και έλλειψη πριζων οπότε πρέπει κανείς να έχει μαζί του οπωσδήποτε πολυπριζο. Οι καθαρίστριες δεν ανανεώνουν πάντα τα σαμπουάν γενικά απ'ότι κατάλαβα το καθάρισμα γίνεται αρκετά γρήγορα χωρίς μεγάλη προσοχή. Συνολικά έμεινα πολύ ευχαριστημένος και θα ξαναεμενα σίγουρα.
8
Halima
2 sept. 2025
·
A séjourné 9 nuits
L’hôtel est isolé
L’hôtel est isolé
8
EMILIENNE
19 juin 2023
·
A séjourné 3 nuits
Très bel hôtel avec une vue magnifique sur la mer et les montagnes Il vient juste d’ouvrir et nous avons profité du prix d’appel pour un hôtel de cette catégorie Un peu loin de la ville de chania mais on peut se baigner tout près et manger dans les environs
Très bel hôtel avec une vue magnifique sur la mer et les montagnes Il vient juste d’ouvrir et nous avons profité du prix d’appel pour un hôtel de cette catégorie Un peu loin de la ville de chania mais on peut se baigner tout près et manger dans les environs
8
Helen
11 juil. 2025
·
A séjourné 1 nuit
Great breakfast buffet. Nice pool. Very chilled laid back place. Need a car.
Great breakfast buffet. Nice pool. Very chilled laid back place. Need a car.
8
Florence
15 oct. 2025
·
A séjourné 4 nuits
Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.
Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.
8
Gudrun
26 août 2025
·
A séjourné 5 nuits
Es ist ein sehr schönes Hotel, man braucht allerdings ein Auto, um sich auch etwas anderes ansehen zu können. Es gibt Shuttle Busse, aber nicht so viele. Die Liegen wurden morgens leider immer schnell reserviert , um danach zu frühstücken, aber da kann das Hotel nichts dafür. Das Personal beim Frühstück war extrem fleißig und hat sehr viel gearbeitet!
Es ist ein sehr schönes Hotel, man braucht allerdings ein Auto, um sich auch etwas anderes ansehen zu können. Es gibt Shuttle Busse, aber nicht so viele. Die Liegen wurden morgens leider immer schnell reserviert , um danach zu frühstücken, aber da kann das Hotel nichts dafür. Das Personal beim Frühstück war extrem fleißig und hat sehr viel gearbeitet!
8
Odile
30 août 2025
·
A séjourné 7 nuits
Hôtel récent, agréable avec des chambres très spacieuses, même pour les voyageurs solo. La vue de la piscine et du bar est magnifique et l’on peut y admirer de très beaux couchers de soleil. L’hôtel étant excentré, un véhicule est nécessaire si l’on souhaite profiter de l’île.
Hôtel récent, agréable avec des chambres très spacieuses, même pour les voyageurs solo. La vue de la piscine et du bar est magnifique et l’on peut y admirer de très beaux couchers de soleil. L’hôtel étant excentré, un véhicule est nécessaire si l’on souhaite profiter de l’île.
10
Denise Desales
26 août 2025
·
A séjourné 9 nuits
It’s nice but there’s nothing around, you need a car to move everywhere
It’s nice but there’s nothing around, you need a car to move everywhere
8
Stian
13 sept. 2023
·
A séjourné 6 nuits
Very nice hotel with comfy rooms and delicious breakfast. Pool area also nice. However, the hotel is located on the countryside with the pros and cons from such location. It is far away from party, busy traffic and noise. On the orker hand, it takes 40 minutes with bus to Chania. Unless you want to spend +25€ each way in taxi (which brings you there in 25 minutes each way). Limited dining options nearby, but we dined at Mitsos BBQ one evening, and would recommend that. All in all, a very nice hotel, but if you want to dine and take a stroll in Chania, you might consider a hotel closer to the city.
Very nice hotel with comfy rooms and delicious breakfast. Pool area also nice. However, the hotel is located on the countryside with the pros and cons from such location. It is far away from party, busy traffic and noise. On the orker hand, it takes 40 minutes with bus to Chania. Unless you want to spend +25€ each way in taxi (which brings you there in 25 minutes each way). Limited dining options nearby, but we dined at Mitsos BBQ one evening, and would recommend that. All in all, a very nice hotel, but if you want to dine and take a stroll in Chania, you might consider a hotel closer to the city.
10
monica
21 oct. 2025
·
A séjourné 5 nuits
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est souvent salué pour sa qualité et sa variété, mais le dîner est parfois considéré comme moyen ou trop cher, avec le restaurant à la carte parfois fermé. Aucun service en chambre n'est disponible, les options de restauration de nuit sont limitées et le service peut être chaotique.
Avis de voyageur à ce sujet
10
Saira
2 juil. 2025
·
A séjourné 4 nuits
Great hotel! Staff were lovely, house keeping was a bit lousy however and the food is very average (dinner buffet service). Apart from that it’s a beautiful hotel with lots to see around the property and the views are spectacular.
Great hotel! Staff were lovely, house keeping was a bit lousy however and the food is very average (dinner buffet service). Apart from that it’s a beautiful hotel with lots to see around the property and the views are spectacular.
10
Osamede
2 juil. 2025
·
A séjourné 6 nuits
Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!
Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!
6
Tracey
18 sept. 2025
·
A séjourné 4 nuits
Lovely room and balcony. This hotel could be fantastic. There weren’t enough sun beds. They said there was beach bar and food. That was closed. The a la.carte restaurant was closed when we arrived the buffet was £35 a head. Wasn’t very good Could only have one key to room. They said they did t have enough ! No maps of area or in for given when checked in The music by the pool was too loud and terrible taste.
Lovely room and balcony. This hotel could be fantastic. There weren’t enough sun beds. They said there was beach bar and food. That was closed. The a la.carte restaurant was closed when we arrived the buffet was £35 a head. Wasn’t very good Could only have one key to room. They said they did t have enough ! No maps of area or in for given when checked in The music by the pool was too loud and terrible taste.
8
Allyson
27 sept. 2025
·
A séjourné 4 nuits
This was a nice hotel! The facilities were attractive and very amazing upon arrival especially with the amazing sunset on the large overlook. The room was nice and clean and there was a nice private balcony overlooking the pool and sea. The cafeteria was my least favorite part. The patrons were grumpy and almost feral for food while the staff was rushing just to keep up and often couldn’t. The night time routine of having people check in and then chase them down for the payment was strange especially because there was only one host and she could not handle it all. The kitchen staff were definitely not happy and made it awkward to interact with. My final concern with that are were the bees. In the morning the bees basically hover around in large numbers. There seemed to be about 3-4 bees per table. It was crazy! They weren’t aggressive, just always there always curious. lol. The place where the hotel is situated is beautiful too. Perhaps after the issues with the dining room I just could not recover enough to like it.
This was a nice hotel! The facilities were attractive and very amazing upon arrival especially with the amazing sunset on the large overlook. The room was nice and clean and there was a nice private balcony overlooking the pool and sea. The cafeteria was my least favorite part. The patrons were grumpy and almost feral for food while the staff was rushing just to keep up and often couldn’t. The night time routine of having people check in and then chase them down for the payment was strange especially because there was only one host and she could not handle it all. The kitchen staff were definitely not happy and made it awkward to interact with. My final concern with that are were the bees. In the morning the bees basically hover around in large numbers. There seemed to be about 3-4 bees per table. It was crazy! They weren’t aggressive, just always there always curious. lol. The place where the hotel is situated is beautiful too. Perhaps after the issues with the dining room I just could not recover enough to like it.
8
Zena
21 mai 2025
·
A séjourné 7 nuits
1. The hotel is beautiful and offers a relaxing environment with a high standard or decor throughout. 2. There is a good level of cleanliness with spacious rooms and large balconies. 3. There are plenty of comfortable poolside seating with snacks and drinks available until 6pm. 4. The staff are friendly and approachable. Frustratingly there is a lack of communication and attention to detail which negatively impacted our stay and fell below my expectations of a hotel under the hilton umbrella. Most of my issues about this hotel relate to restaurants. Due to the rural location it was improtant to have a variety of options on-site but the information on the website and inside the hotel is misleading. 1. The à la carte restaurant ELEONAS is open for part of this season as only (actual months it is open is not advertised anywhere) 2. Despite the hotel room providing a room service menu/ opening times there is no room service available - you will not be informed of this until you attempt to order. 3. During my stay the buffet restaurant KRETE went between à la carte and buffet without notice ‘because they had by buffet booking. This varied the cost of dinner for 2 people from €30 à la carte to €68 for buffet. 4. Buffet options were mostly cold and lack variety. 5. There are no telephone numbers listed for internal calls such as reception so needed to use my personal phone to call the website number for any assistance. The number for room service went to answering ma
1. The hotel is beautiful and offers a relaxing environment with a high standard or decor throughout. 2. There is a good level of cleanliness with spacious rooms and large balconies. 3. There are plenty of comfortable poolside seating with snacks and drinks available until 6pm. 4. The staff are friendly and approachable. Frustratingly there is a lack of communication and attention to detail which negatively impacted our stay and fell below my expectations of a hotel under the hilton umbrella. Most of my issues about this hotel relate to restaurants. Due to the rural location it was improtant to have a variety of options on-site but the information on the website and inside the hotel is misleading. 1. The à la carte restaurant ELEONAS is open for part of this season as only (actual months it is open is not advertised anywhere) 2. Despite the hotel room providing a room service menu/ opening times there is no room service available - you will not be informed of this until you attempt to order. 3. During my stay the buffet restaurant KRETE went between à la carte and buffet without notice ‘because they had by buffet booking. This varied the cost of dinner for 2 people from €30 à la carte to €68 for buffet. 4. Buffet options were mostly cold and lack variety. 5. There are no telephone numbers listed for internal calls such as reception so needed to use my personal phone to call the website number for any assistance. The number for room service went to answering ma
8
Seyda Michelle
26 sept. 2025
·
A séjourné 5 nuits
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
4
jacques
23 sept. 2023
·
A séjourné 1 nuit
Restauration médiocres pour un établissement de luxe. Si vous terminez votre repas après 22 heures vous n’aurez plus de dessert .le personnel aura tout enlevé. INADMISSIBLE !!!!!! Le service n’est pas au rendez-vous. Au regard des prix je ne recommanderais pas cet hôtel. Jacques RABEAU Le 22 Septembre 2023
Restauration médiocres pour un établissement de luxe. Si vous terminez votre repas après 22 heures vous n’aurez plus de dessert .le personnel aura tout enlevé. INADMISSIBLE !!!!!! Le service n’est pas au rendez-vous. Au regard des prix je ne recommanderais pas cet hôtel. Jacques RABEAU Le 22 Septembre 2023
10
Christopher
1 oct. 2024
·
A séjourné 6 nuits
The resort itself was beautiful, plenty of activities around the area as well. The dinner option wasn’t included (we were under the impression it was) and it was quite pricey. You can go to several restaurants for half the price of the dinner at Isla Brown.
The resort itself was beautiful, plenty of activities around the area as well. The dinner option wasn’t included (we were under the impression it was) and it was quite pricey. You can go to several restaurants for half the price of the dinner at Isla Brown.
8
Florence
15 oct. 2025
·
A séjourné 4 nuits
Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.
Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.
10
monica
21 oct. 2025
·
A séjourné 5 nuits
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
MARC
13 août 2026
·
A séjourné 10 nuits
Ras
Ras
8
Szilvia
15 sept. 2026
·
A séjourné 1 nuit
The resort is wellbuilt with a contemporary design, in a quiet area of the island. Our room was beautiful with a terrace and situated at the bungalows area, which is better than in the principal building, where the evening programs are too loud. What I liked the main pool area and the spa facilities. Things could be better: modern cosy live music for events, not that loud, more atmosphere on the outdoor terrace and some more sport possibilities: bike tennis or padel etc…The food was good great selection but not sofisticated. The beach was nice unluckily the pier was closed and we couldnt swim in the sea here.
The resort is wellbuilt with a contemporary design, in a quiet area of the island. Our room was beautiful with a terrace and situated at the bungalows area, which is better than in the principal building, where the evening programs are too loud. What I liked the main pool area and the spa facilities. Things could be better: modern cosy live music for events, not that loud, more atmosphere on the outdoor terrace and some more sport possibilities: bike tennis or padel etc…The food was good great selection but not sofisticated. The beach was nice unluckily the pier was closed and we couldnt swim in the sea here.
10
Deb
10 sept. 2026
·
A séjourné 2 nuits
We stayed in one of the swim suites and it was an absolutely beautiful way to end our trip. The staff were amazing and very helpful and attentive. Food was delicious, facilities exceeded expectations.
We stayed in one of the swim suites and it was an absolutely beautiful way to end our trip. The staff were amazing and very helpful and attentive. Food was delicious, facilities exceeded expectations.
10
Snezana
29 août 2026
·
A séjourné 2 nuits
Fantastisk hotel🫶Anbefales på det sterkeste ❤️
Fantastisk hotel🫶Anbefales på det sterkeste ❤️
6
Peter
11 août 2026
·
A séjourné 8 nuits
I going to start with the positives. The hotel is in a beautiful setting. The staff were amazing, so helpful and friendly they couldn’t do enough to help. I want to mention Demetri, he was our ‘go too’ member of the team. Any issues we had he sorted and went above and beyond. Now the negatives. The sun bed issue is just simply not acceptable. There are not enough beds to accommodate all the guests. Therefore there was a morning rush to secure one. We had to be there before 8am to get one. We repeatedly complained about this and were repeatedly given the hotels stock answer’ there are more beds at the quieter pool and on the beach. However these locations didn’t offer the full poolside service! ‘We do monitor if beds have been left longer than half an hour we will remove towels’ ( we didn’t see this happen once during are whole stay). Our way around this issue was to hire a car and visit local beaches and hire sun beds!! This added an unexpected cost to our holiday. But it meant we got the much needed lay in after all isn’t that what holidays are for. Restaurants. On booking this hotel we believed that there was the usual buffet dining as well as three other restaurants. This wasn’t the case. The non buffet option was prebookable ( on arrival we were told that we would not be able to get a reservation until our fifth evening, more than half way through our holiday! We expressed how unhappy we were about this and we were given reservations after the first night. O
I going to start with the positives. The hotel is in a beautiful setting. The staff were amazing, so helpful and friendly they couldn’t do enough to help. I want to mention Demetri, he was our ‘go too’ member of the team. Any issues we had he sorted and went above and beyond. Now the negatives. The sun bed issue is just simply not acceptable. There are not enough beds to accommodate all the guests. Therefore there was a morning rush to secure one. We had to be there before 8am to get one. We repeatedly complained about this and were repeatedly given the hotels stock answer’ there are more beds at the quieter pool and on the beach. However these locations didn’t offer the full poolside service! ‘We do monitor if beds have been left longer than half an hour we will remove towels’ ( we didn’t see this happen once during are whole stay). Our way around this issue was to hire a car and visit local beaches and hire sun beds!! This added an unexpected cost to our holiday. But it meant we got the much needed lay in after all isn’t that what holidays are for. Restaurants. On booking this hotel we believed that there was the usual buffet dining as well as three other restaurants. This wasn’t the case. The non buffet option was prebookable ( on arrival we were told that we would not be able to get a reservation until our fifth evening, more than half way through our holiday! We expressed how unhappy we were about this and we were given reservations after the first night. O
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 15:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, les paiements mobiles et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Conformément aux réglementations nationales, les transactions en espèces effectuées dans cet hébergement ne peuvent pas dépasser 500 EUR. Pour plus d'informations, veuillez contacter l'hébergement aux coordonnées figurant dans la confirmation de réservation.
- La piscine est ouverte du 30 avril au 01 novembre.
- Pour les massages, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Les enfants de moins de 18 ans ne sont pas admis dans cet hébergement réservé aux adultes.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
Équipements populaires
Centre d'affaires
Personnel multilingue
Jardin
Équipements sportifs
Consigne à bagage
Zone fumeurs
Activités
Jardin
Équipements sportifs
Evening Entertainment
Pool Sun Loungers
Pool Umbrellas
Rooftop Terrace
Pool (Seasonal Outdoor)
Spa Services (on site)
Terrasse
Parking
Parking (Self) (free)
Connexion Internet
Wi-fi gratuit
Services
Centre d'affaires
Personnel multilingue
Consigne à bagage
Zone fumeurs
24-Hour Front Desk
Concierge Services
Reception Hall
Wedding Services
Général
Petit-déjeuner gratuit
Designated Smoking Areas (fines apply)
Wheelchair Accessible (Limited)