Aulus Chania All-Inclusive Resort, Curio Collection by Hilton - Adults Only
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From
US$ 219
/noite
Sobre este alojamento
As propostas de lazer e entretenimento à sua disposição incluem uma sala de fitness e uma piscina exterior sazonal. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviços para casamentos.
Comodidades
As propostas de lazer e entretenimento à sua disposição incluem uma sala de fitness e uma piscina exterior sazonal. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviços para casamentos.
Comodidades para negócios
As principais comodidades incluem um business center, uma receção aberta 24 horas e assistência multilingue. Há estacionamento grátis no local.
Restaurante
Aproveite ainda para tomar um copo entre dois dedos de conversa num dos 3 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente.
Quartos
Sinta-se em casa num dos 148 quartos com ar condicionado e Smart TV. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone e cafeteiras/bules. A limpeza dos quartos é efetuada diária.
Localização
Com uma estadia Aulus Chania All-Inclusive Resort, Curio Collection by Hilton - Adults Only em Chaniá, ficará a 16 km (9,9 mi) de Praia de Seitan Limania e a 16,1 km (10 mi) de Praia de Nea Chora. Este resort com tudo incluído está a 16,4 km (10,2 mi) de Mercado Central de Chaniá e a 16,6 km (10,3 mi) de Antigo Porto Veneziano.
O que há nas proximidades
Paralia Tersanas(1.4 milhas)
Praia de Stavros(1.7 milhas)
Coleção Arqueológica de Stavros Ithaca(2.1 milhas)
Thanasis(2.4 milhas)
Kalathas Beach(4 milhas)
Mosteiro de Agia Triada(6 milhas)
Praia de Agios Onoufrios(6.1 milhas)
Túmulos de Venizelos(7.8 milhas)
Mosteiro de Gouverneto(8.5 milhas)
Praia Chalepa(8.9 milhas)
Enseada de Kouloura(9 milhas)
Baía de Souda(9.1 milhas)
Tabakaria(9.1 milhas)
Museu Arqueológico de Chaniá(9.2 milhas)
Praia de Koum Kapi(9.6 milhas)
O aeroporto principal mais próximo é o de Chaniá (CHQ-Ioannis Daskalogiannis)(6.1 milhas)
Centro de negócios
Funcionários multilingues
Jardim
Instalações para exercício físico
Depósito de bagagem
Área designada para fumadores
Localização
Stavros, Akrotiri, Grécia
Paralia Tersanas (1.4 milhas)
Praia de Stavros (1.7 milhas)
Coleção Arqueológica de Stavros Ithaca (2.1 milhas)
Thanasis (2.4 milhas)
Kalathas Beach (4 milhas)
Mosteiro de Agia Triada (6 milhas)
Opções de quartos
11
Quarto, 1 cama king-size, vista para o mar (Sea View Escape)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
291 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Suite, 1 cama king-size (Tropical OP Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
301 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
10
Quarto, 1 cama king-size (Atrium Escape)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
269 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Suite, 1 cama king-size (Horizon OP Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
323 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
3
Quarto, 1 cama king-size (Tropical Escape)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
280 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
10
Suite Nobre, 1 cama king-size, piscina privativa
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
646 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)Piscina privada
10
Suite, 1 cama king-size, vista para o mar (Infinite Sea View Escape)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
291 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
2
Quarto, 1 cama king-size (Accessible, Tropical Escape)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
280 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Aulus Chania All-Inclusive Resort, Curio Collection by Hilton - Adults Only
8.6
Fabuloso
Com base em 169 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Aulus Chania Resort, Curio Collection by Hilton oferece vistas panorâmicas do mar e quartos elegantes e espaçosos, mas a sua localização isolada e operações inconsistentes (horários de refeições limitados, fechamentos ocasionais, serviço variável) significam que planejar com antecedência e ajustar as expectativas melhora a estadia.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Aulus Chania Resort, Curio Collection by Hilton oferece vistas panorâmicas do mar e quartos elegantes e espaçosos, mas a sua localização isolada e operações inconsistentes (horários de refeições limitados, fechamentos ocasionais, serviço variável) significam que planejar com antecedência e ajustar as expectativas melhora a estadia.
Os hóspedes elogiam as grandes piscinas e as vistas, a atmosfera relaxante, o bom spa e a academia, e a simpatia da maior parte da equipe. Os pontos negativos mais comuns incluem jantares medianos ou caros, ausência de serviço de quarto, música alta na piscina, espreguiçadeiras escassas, móveis de piscina desgastados e limpeza ou manutenção irregulares. Uma boa opção para viajantes que priorizam o relaxamento no local em vez de uma estadia agitada na cidade.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Várias piscinas (incluindo áreas mais tranquilas) e vistas para o mar se destacam, juntamente com um spa bem avaliado e uma academia decente; o estacionamento e um serviço de transporte limitado ajudam com a localização isolada. Os pontos negativos incluem música alta na piscina em determinados momentos, espreguiçadeiras escassas, móveis de piscina desgastados e acesso à praia limitado ou fechado.
Avaliações dos hóspedes relacionadas
8
anne-marie
15 de set. de 2024
·
A estadia foi de 1 noite
Lovely property and rooms but pool area was so loud due to an afternoon DJ. Our on was lovely but in a noisy section - downstairs near shop, table tennis area and bar. I think it’s important to know where your room is. Pool was lovely.
Lovely property and rooms but pool area was so loud due to an afternoon DJ. Our on was lovely but in a noisy section - downstairs near shop, table tennis area and bar. I think it’s important to know where your room is. Pool was lovely.
10
KONSTANTINOS
10 de set. de 2024
·
A estadia foi de 4 noites
Πολύ ωραίο ξενοδοχείο με προσεγμένους χώρους, χτισμένο πάνω σε μια τεράστια έκταση πάνω στη θάλασσα. Υπέροχο lobby , εξαιρετική υποδοχή,γρήγορο check in και check out. Πολύ μεγάλα και άνετα δωμάτια με ωραία θέα στη θάλασσα αν γίνει αυτή η επιλογή δωματίου. Υπερπλήρες πρωινό, εξυπηρετικό προσωπικό και ωραίο μπαρ με πολύ καλά ποτά. Οι πισίνες μεγάλες και πεντακάθαρες. Παραλία δεν υπάρχει μόνο μία εξέδρα που όταν έχει κύμα η θάλασσα το κολύμπι είναι αδύνατο. Υποχρεωτική η ενοικίαση αυτοκινήτου διότι το ξενοδοχείο είναι αρκετά μακριά από το κέντρο και τις παραλίες. Ιδιαίτερα πολύπλοκο σύστημα με τον φωτισμό του δωματίου και έλλειψη πριζων οπότε πρέπει κανείς να έχει μαζί του οπωσδήποτε πολυπριζο. Οι καθαρίστριες δεν ανανεώνουν πάντα τα σαμπουάν γενικά απ'ότι κατάλαβα το καθάρισμα γίνεται αρκετά γρήγορα χωρίς μεγάλη προσοχή. Συνολικά έμεινα πολύ ευχαριστημένος και θα ξαναεμενα σίγουρα.
Πολύ ωραίο ξενοδοχείο με προσεγμένους χώρους, χτισμένο πάνω σε μια τεράστια έκταση πάνω στη θάλασσα. Υπέροχο lobby , εξαιρετική υποδοχή,γρήγορο check in και check out. Πολύ μεγάλα και άνετα δωμάτια με ωραία θέα στη θάλασσα αν γίνει αυτή η επιλογή δωματίου. Υπερπλήρες πρωινό, εξυπηρετικό προσωπικό και ωραίο μπαρ με πολύ καλά ποτά. Οι πισίνες μεγάλες και πεντακάθαρες. Παραλία δεν υπάρχει μόνο μία εξέδρα που όταν έχει κύμα η θάλασσα το κολύμπι είναι αδύνατο. Υποχρεωτική η ενοικίαση αυτοκινήτου διότι το ξενοδοχείο είναι αρκετά μακριά από το κέντρο και τις παραλίες. Ιδιαίτερα πολύπλοκο σύστημα με τον φωτισμό του δωματίου και έλλειψη πριζων οπότε πρέπει κανείς να έχει μαζί του οπωσδήποτε πολυπριζο. Οι καθαρίστριες δεν ανανεώνουν πάντα τα σαμπουάν γενικά απ'ότι κατάλαβα το καθάρισμα γίνεται αρκετά γρήγορα χωρίς μεγάλη προσοχή. Συνολικά έμεινα πολύ ευχαριστημένος και θα ξαναεμενα σίγουρα.
10
Osamede
2 de jul. de 2025
·
A estadia foi de 6 noites
Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!
Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!
8
Adrionna
11 de ago. de 2025
·
A estadia foi de 4 noites
The property was very nice with a great view. The bedroom was more than spacious with a great balcony and view. The pool area got taken up pretty quickly by early comers. The pool furniture has seen better days... Stains on the cushions, broken chairs, food and drink cups left out.. It could have used more TLC to keep together. Breakfast was great and we even had dinner on site. We were a little upset that the 2nd restaurant was not opened. I dont know if it was because we did stay at the resort for the days it was opened or because if it was not functioning. Overall it was a nice place to stay.
The property was very nice with a great view. The bedroom was more than spacious with a great balcony and view. The pool area got taken up pretty quickly by early comers. The pool furniture has seen better days... Stains on the cushions, broken chairs, food and drink cups left out.. It could have used more TLC to keep together. Breakfast was great and we even had dinner on site. We were a little upset that the 2nd restaurant was not opened. I dont know if it was because we did stay at the resort for the days it was opened or because if it was not functioning. Overall it was a nice place to stay.
6
Tracey
18 de set. de 2025
·
A estadia foi de 4 noites
Lovely room and balcony. This hotel could be fantastic. There weren’t enough sun beds. They said there was beach bar and food. That was closed. The a la.carte restaurant was closed when we arrived the buffet was £35 a head. Wasn’t very good Could only have one key to room. They said they did t have enough ! No maps of area or in for given when checked in The music by the pool was too loud and terrible taste.
Lovely room and balcony. This hotel could be fantastic. There weren’t enough sun beds. They said there was beach bar and food. That was closed. The a la.carte restaurant was closed when we arrived the buffet was £35 a head. Wasn’t very good Could only have one key to room. They said they did t have enough ! No maps of area or in for given when checked in The music by the pool was too loud and terrible taste.
10
Parag Ramesh
22 de jun. de 2025
·
A estadia foi de 5 noites
We thoroughly enjoyed our 5 nights stay in the Resort. Its a top comfort resort with all the facilities like big swimming pool, Gym, spa, excellent quality food and service. The resort is at top location with marvellous Sea view. We enjoyed each evening sunset view. The hotel manager Ilias is very friendly person who gave us some really good tips for sight seeing and shopping. Overall great stay! If you are staying for longer duration, Car is recommended for mobility. The Rental cars are easily available at the airport and very economical.
We thoroughly enjoyed our 5 nights stay in the Resort. Its a top comfort resort with all the facilities like big swimming pool, Gym, spa, excellent quality food and service. The resort is at top location with marvellous Sea view. We enjoyed each evening sunset view. The hotel manager Ilias is very friendly person who gave us some really good tips for sight seeing and shopping. Overall great stay! If you are staying for longer duration, Car is recommended for mobility. The Rental cars are easily available at the airport and very economical.
8
Seyda Michelle
26 de set. de 2025
·
A estadia foi de 5 noites
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
10
Norma J
27 de jun. de 2025
·
A estadia foi de 7 noites
Great place to relax, amazibg views. All tho the salon was not in service yet, the spa was.
Great place to relax, amazibg views. All tho the salon was not in service yet, the spa was.
8
Katharina
20 de set. de 2025
·
A estadia foi de 1 noite
Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.
Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.
10
monica
21 de out. de 2025
·
A estadia foi de 5 noites
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é irregular: alguns hóspedes acharam os quartos e as áreas comuns muito limpos, enquanto outros relataram quartos sujos na chegada, pisos empoeirados, áreas de piscina sujas ou desgastadas e reposição inconsistente de suprimentos.
Avaliações dos hóspedes relacionadas
10
Vivien
29 de mai. de 2025
·
A estadia foi de 7 noites
Traumhafte Lage, sehr sauber, tolle Zimmer mit wunderschöner Aussicht auf das Meer (wenn man Meerblick) gebucht hat. Es war sehr entspannt, noch nicht voll oder überlaufen. Optimale Reisezeit
Traumhafte Lage, sehr sauber, tolle Zimmer mit wunderschöner Aussicht auf das Meer (wenn man Meerblick) gebucht hat. Es war sehr entspannt, noch nicht voll oder überlaufen. Optimale Reisezeit
4
Naomi
3 de jul. de 2023
·
A estadia foi de 3 noites
Das Zimmer hatte einige Spuren der Vorgänger, was das Bild des Hotels leider auch kaputt macht. Keine Schalldichtung, man hörte die Stimmen im Nachbarszimmer sowie die Leute im Gang. Zu wenig Haken im Badezimmer und auf dem Balkon gibt es keinen Wäscheständer. Reserve WC-Papierrolle nicht vorhanden, wir durften uns dann selbst darum kümmern. Frische Strandtücher werden bei der Zimmerreinigung nicht gebracht, kann diese jedoch beim Pool bezogen werden. Frühstück war dafür sehr positiv, es gab für jeden was und eine sehr grosse Auswahl an Speisen. Bedauerlicherweise zu wenig Personal, deshalb musste man immer auf den Kaffee warten. Ein Auto ist auf jeden Fall von Vorteil. Der Gepäckträger hat sich noch ein unpassender Streich gespielt. Wir waren mit dem Gepäck schon vor dem Hotel als er uns aufforderte, das Gepäck auf den Golfwagen zu laden und einzusteigen. Er machte eine Runde auf dem Parkplatz und sagte uns das Hotel sei voll und er würde uns in ein anderes bringen. Fanden wir gar nicht lustig und nicht professionell. Vor allem sind wir dann am selben Ort vor dem Hotel gefahren worden, an dem wir bereits waren.
Das Zimmer hatte einige Spuren der Vorgänger, was das Bild des Hotels leider auch kaputt macht. Keine Schalldichtung, man hörte die Stimmen im Nachbarszimmer sowie die Leute im Gang. Zu wenig Haken im Badezimmer und auf dem Balkon gibt es keinen Wäscheständer. Reserve WC-Papierrolle nicht vorhanden, wir durften uns dann selbst darum kümmern. Frische Strandtücher werden bei der Zimmerreinigung nicht gebracht, kann diese jedoch beim Pool bezogen werden. Frühstück war dafür sehr positiv, es gab für jeden was und eine sehr grosse Auswahl an Speisen. Bedauerlicherweise zu wenig Personal, deshalb musste man immer auf den Kaffee warten. Ein Auto ist auf jeden Fall von Vorteil. Der Gepäckträger hat sich noch ein unpassender Streich gespielt. Wir waren mit dem Gepäck schon vor dem Hotel als er uns aufforderte, das Gepäck auf den Golfwagen zu laden und einzusteigen. Er machte eine Runde auf dem Parkplatz und sagte uns das Hotel sei voll und er würde uns in ein anderes bringen. Fanden wir gar nicht lustig und nicht professionell. Vor allem sind wir dann am selben Ort vor dem Hotel gefahren worden, an dem wir bereits waren.
10
Demi
23 de ago. de 2025
·
A estadia foi de 3 noites
The staff at the hotel were extremely helpful and kind. I’d definitely stay there again. Everything was very clean & the food was delicious.
The staff at the hotel were extremely helpful and kind. I’d definitely stay there again. Everything was very clean & the food was delicious.
8
Samantha
15 de ago. de 2025
·
A estadia foi de 1 noite
The floor is a little bit dusty
The floor is a little bit dusty
8
Adrionna
11 de ago. de 2025
·
A estadia foi de 4 noites
The property was very nice with a great view. The bedroom was more than spacious with a great balcony and view. The pool area got taken up pretty quickly by early comers. The pool furniture has seen better days... Stains on the cushions, broken chairs, food and drink cups left out.. It could have used more TLC to keep together. Breakfast was great and we even had dinner on site. We were a little upset that the 2nd restaurant was not opened. I dont know if it was because we did stay at the resort for the days it was opened or because if it was not functioning. Overall it was a nice place to stay.
The property was very nice with a great view. The bedroom was more than spacious with a great balcony and view. The pool area got taken up pretty quickly by early comers. The pool furniture has seen better days... Stains on the cushions, broken chairs, food and drink cups left out.. It could have used more TLC to keep together. Breakfast was great and we even had dinner on site. We were a little upset that the 2nd restaurant was not opened. I dont know if it was because we did stay at the resort for the days it was opened or because if it was not functioning. Overall it was a nice place to stay.
8
Seyda Michelle
26 de set. de 2025
·
A estadia foi de 5 noites
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
10
Amel
20 de jun. de 2024
·
A estadia foi de 4 noites
Uns hat das Hotel sehr gut gefallen, sehr ästhetisch eingerichtet und vor allem sauber. Das Personal ist sehr freundlich und lässt keine Wünsche übrig. Es ist ruhig gelegen, ein Mietwagen bietet sich an, wenn man öfter als 1 mal in die Stadt reinfahren möchte. Ich hätte mir nur mehr Abendprogramm gewünscht, es war aber noch nicht viel los, da wir außerhalb de Saison da waren und es grad erst neu eröffnet hat. Zusammengefasst wirklich ein wunderbares Hotel zum Entspannen.
Uns hat das Hotel sehr gut gefallen, sehr ästhetisch eingerichtet und vor allem sauber. Das Personal ist sehr freundlich und lässt keine Wünsche übrig. Es ist ruhig gelegen, ein Mietwagen bietet sich an, wenn man öfter als 1 mal in die Stadt reinfahren möchte. Ich hätte mir nur mehr Abendprogramm gewünscht, es war aber noch nicht viel los, da wir außerhalb de Saison da waren und es grad erst neu eröffnet hat. Zusammengefasst wirklich ein wunderbares Hotel zum Entspannen.
2
Ileana
26 de ago. de 2025
·
A estadia foi de 10 noites
The hotel is filthy, the staff does not care to help accommodate any of your needs. The price you pay to stay verses the cleanliness of the hotel is so sad.
The hotel is filthy, the staff does not care to help accommodate any of your needs. The price you pay to stay verses the cleanliness of the hotel is so sad.
8
Katharina
20 de set. de 2025
·
A estadia foi de 1 noite
Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.
Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.
6
Nicholas
14 de set. de 2025
·
A estadia foi de 2 noites
Not the greatest rooms and not very clean , checked in to my room and it looked like they either brought me to the wrong room or just didn’t bother to clean the one they gave me. Toilet paper was out , towels were moist and water was on the floor outside the shower as if somebody had just showered
Not the greatest rooms and not very clean , checked in to my room and it looked like they either brought me to the wrong room or just didn’t bother to clean the one they gave me. Toilet paper was out , towels were moist and water was on the floor outside the shower as if somebody had just showered
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos, elegantes e confortáveis, muitos com varandas com vista para o mar. Alguns hóspedes notaram ruído de certas áreas, cheiros ocasionais de esgoto e isolamento acústico limitado.
Avaliações dos hóspedes relacionadas
8
anne-marie
15 de set. de 2024
·
A estadia foi de 1 noite
Lovely property and rooms but pool area was so loud due to an afternoon DJ. Our on was lovely but in a noisy section - downstairs near shop, table tennis area and bar. I think it’s important to know where your room is. Pool was lovely.
Lovely property and rooms but pool area was so loud due to an afternoon DJ. Our on was lovely but in a noisy section - downstairs near shop, table tennis area and bar. I think it’s important to know where your room is. Pool was lovely.
10
KONSTANTINOS
10 de set. de 2024
·
A estadia foi de 4 noites
Πολύ ωραίο ξενοδοχείο με προσεγμένους χώρους, χτισμένο πάνω σε μια τεράστια έκταση πάνω στη θάλασσα. Υπέροχο lobby , εξαιρετική υποδοχή,γρήγορο check in και check out. Πολύ μεγάλα και άνετα δωμάτια με ωραία θέα στη θάλασσα αν γίνει αυτή η επιλογή δωματίου. Υπερπλήρες πρωινό, εξυπηρετικό προσωπικό και ωραίο μπαρ με πολύ καλά ποτά. Οι πισίνες μεγάλες και πεντακάθαρες. Παραλία δεν υπάρχει μόνο μία εξέδρα που όταν έχει κύμα η θάλασσα το κολύμπι είναι αδύνατο. Υποχρεωτική η ενοικίαση αυτοκινήτου διότι το ξενοδοχείο είναι αρκετά μακριά από το κέντρο και τις παραλίες. Ιδιαίτερα πολύπλοκο σύστημα με τον φωτισμό του δωματίου και έλλειψη πριζων οπότε πρέπει κανείς να έχει μαζί του οπωσδήποτε πολυπριζο. Οι καθαρίστριες δεν ανανεώνουν πάντα τα σαμπουάν γενικά απ'ότι κατάλαβα το καθάρισμα γίνεται αρκετά γρήγορα χωρίς μεγάλη προσοχή. Συνολικά έμεινα πολύ ευχαριστημένος και θα ξαναεμενα σίγουρα.
Πολύ ωραίο ξενοδοχείο με προσεγμένους χώρους, χτισμένο πάνω σε μια τεράστια έκταση πάνω στη θάλασσα. Υπέροχο lobby , εξαιρετική υποδοχή,γρήγορο check in και check out. Πολύ μεγάλα και άνετα δωμάτια με ωραία θέα στη θάλασσα αν γίνει αυτή η επιλογή δωματίου. Υπερπλήρες πρωινό, εξυπηρετικό προσωπικό και ωραίο μπαρ με πολύ καλά ποτά. Οι πισίνες μεγάλες και πεντακάθαρες. Παραλία δεν υπάρχει μόνο μία εξέδρα που όταν έχει κύμα η θάλασσα το κολύμπι είναι αδύνατο. Υποχρεωτική η ενοικίαση αυτοκινήτου διότι το ξενοδοχείο είναι αρκετά μακριά από το κέντρο και τις παραλίες. Ιδιαίτερα πολύπλοκο σύστημα με τον φωτισμό του δωματίου και έλλειψη πριζων οπότε πρέπει κανείς να έχει μαζί του οπωσδήποτε πολυπριζο. Οι καθαρίστριες δεν ανανεώνουν πάντα τα σαμπουάν γενικά απ'ότι κατάλαβα το καθάρισμα γίνεται αρκετά γρήγορα χωρίς μεγάλη προσοχή. Συνολικά έμεινα πολύ ευχαριστημένος και θα ξαναεμενα σίγουρα.
4
Naomi
3 de jul. de 2023
·
A estadia foi de 3 noites
Das Zimmer hatte einige Spuren der Vorgänger, was das Bild des Hotels leider auch kaputt macht. Keine Schalldichtung, man hörte die Stimmen im Nachbarszimmer sowie die Leute im Gang. Zu wenig Haken im Badezimmer und auf dem Balkon gibt es keinen Wäscheständer. Reserve WC-Papierrolle nicht vorhanden, wir durften uns dann selbst darum kümmern. Frische Strandtücher werden bei der Zimmerreinigung nicht gebracht, kann diese jedoch beim Pool bezogen werden. Frühstück war dafür sehr positiv, es gab für jeden was und eine sehr grosse Auswahl an Speisen. Bedauerlicherweise zu wenig Personal, deshalb musste man immer auf den Kaffee warten. Ein Auto ist auf jeden Fall von Vorteil. Der Gepäckträger hat sich noch ein unpassender Streich gespielt. Wir waren mit dem Gepäck schon vor dem Hotel als er uns aufforderte, das Gepäck auf den Golfwagen zu laden und einzusteigen. Er machte eine Runde auf dem Parkplatz und sagte uns das Hotel sei voll und er würde uns in ein anderes bringen. Fanden wir gar nicht lustig und nicht professionell. Vor allem sind wir dann am selben Ort vor dem Hotel gefahren worden, an dem wir bereits waren.
Das Zimmer hatte einige Spuren der Vorgänger, was das Bild des Hotels leider auch kaputt macht. Keine Schalldichtung, man hörte die Stimmen im Nachbarszimmer sowie die Leute im Gang. Zu wenig Haken im Badezimmer und auf dem Balkon gibt es keinen Wäscheständer. Reserve WC-Papierrolle nicht vorhanden, wir durften uns dann selbst darum kümmern. Frische Strandtücher werden bei der Zimmerreinigung nicht gebracht, kann diese jedoch beim Pool bezogen werden. Frühstück war dafür sehr positiv, es gab für jeden was und eine sehr grosse Auswahl an Speisen. Bedauerlicherweise zu wenig Personal, deshalb musste man immer auf den Kaffee warten. Ein Auto ist auf jeden Fall von Vorteil. Der Gepäckträger hat sich noch ein unpassender Streich gespielt. Wir waren mit dem Gepäck schon vor dem Hotel als er uns aufforderte, das Gepäck auf den Golfwagen zu laden und einzusteigen. Er machte eine Runde auf dem Parkplatz und sagte uns das Hotel sei voll und er würde uns in ein anderes bringen. Fanden wir gar nicht lustig und nicht professionell. Vor allem sind wir dann am selben Ort vor dem Hotel gefahren worden, an dem wir bereits waren.
8
Adrionna
11 de ago. de 2025
·
A estadia foi de 4 noites
The property was very nice with a great view. The bedroom was more than spacious with a great balcony and view. The pool area got taken up pretty quickly by early comers. The pool furniture has seen better days... Stains on the cushions, broken chairs, food and drink cups left out.. It could have used more TLC to keep together. Breakfast was great and we even had dinner on site. We were a little upset that the 2nd restaurant was not opened. I dont know if it was because we did stay at the resort for the days it was opened or because if it was not functioning. Overall it was a nice place to stay.
The property was very nice with a great view. The bedroom was more than spacious with a great balcony and view. The pool area got taken up pretty quickly by early comers. The pool furniture has seen better days... Stains on the cushions, broken chairs, food and drink cups left out.. It could have used more TLC to keep together. Breakfast was great and we even had dinner on site. We were a little upset that the 2nd restaurant was not opened. I dont know if it was because we did stay at the resort for the days it was opened or because if it was not functioning. Overall it was a nice place to stay.
8
Allyson
27 de set. de 2025
·
A estadia foi de 4 noites
This was a nice hotel! The facilities were attractive and very amazing upon arrival especially with the amazing sunset on the large overlook. The room was nice and clean and there was a nice private balcony overlooking the pool and sea. The cafeteria was my least favorite part. The patrons were grumpy and almost feral for food while the staff was rushing just to keep up and often couldn’t. The night time routine of having people check in and then chase them down for the payment was strange especially because there was only one host and she could not handle it all. The kitchen staff were definitely not happy and made it awkward to interact with. My final concern with that are were the bees. In the morning the bees basically hover around in large numbers. There seemed to be about 3-4 bees per table. It was crazy! They weren’t aggressive, just always there always curious. lol. The place where the hotel is situated is beautiful too. Perhaps after the issues with the dining room I just could not recover enough to like it.
This was a nice hotel! The facilities were attractive and very amazing upon arrival especially with the amazing sunset on the large overlook. The room was nice and clean and there was a nice private balcony overlooking the pool and sea. The cafeteria was my least favorite part. The patrons were grumpy and almost feral for food while the staff was rushing just to keep up and often couldn’t. The night time routine of having people check in and then chase them down for the payment was strange especially because there was only one host and she could not handle it all. The kitchen staff were definitely not happy and made it awkward to interact with. My final concern with that are were the bees. In the morning the bees basically hover around in large numbers. There seemed to be about 3-4 bees per table. It was crazy! They weren’t aggressive, just always there always curious. lol. The place where the hotel is situated is beautiful too. Perhaps after the issues with the dining room I just could not recover enough to like it.
10
Federico
2 de set. de 2023
·
A estadia foi de 4 noites
Resort nuovo e molto bello. Camera molto bella, con vista mare e tutto è curato nei minimo particolari.
Resort nuovo e molto bello. Camera molto bella, con vista mare e tutto è curato nei minimo particolari.
6
Ana Fernandez
11 de set. de 2024
·
A estadia foi de 1 noite
Tuvimos que esperar 30 min para tener disponible nuestra habitación. En la habitación había un ruido incómodo, que no te dejaba descansar bien.
Tuvimos que esperar 30 min para tener disponible nuestra habitación. En la habitación había un ruido incómodo, que no te dejaba descansar bien.
10
Andreas
25 de jul. de 2025
·
A estadia foi de 3 noites
Fantastiskt hotell så klart. Bra poolområde, grymt fina rum, fin utsikt. Enda minuset var att det inte fanns någon strand samt att vi hade en dålig avloppsdoft i vårt rum. Ev lite överpriset men absolut ett väldigt fint hotell.
Fantastiskt hotell så klart. Bra poolområde, grymt fina rum, fin utsikt. Enda minuset var att det inte fanns någon strand samt att vi hade en dålig avloppsdoft i vårt rum. Ev lite överpriset men absolut ett väldigt fint hotell.
10
Ivonne
21 de out. de 2024
·
A estadia foi de 6 noites
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to Venetian town.
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to Venetian town.
10
monica
21 de out. de 2025
·
A estadia foi de 5 noites
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O feedback sobre o serviço é inconsistente: muitos destacam uma equipe simpática e prestativa e gerentes atenciosos, enquanto outros descrevem interações rudes ou sem resposta, assistência lenta ou irregular e falhas operacionais.
Avaliações dos hóspedes relacionadas
8
Nitasha
22 de jun. de 2024
·
A estadia foi de 3 noites
The staff and property were excellent. Room service was very slow we were out of toilet paper for a full day and the one time the serviced our room they took most of our towels. Beautiful property otherwise with beautiful pools and facilities. It’s about 30 minutes from actual Chania town but they provide a shuttle that leaves at 5pm and returns at 1030pm. When we got on it was full so they arranged a taxi.
The staff and property were excellent. Room service was very slow we were out of toilet paper for a full day and the one time the serviced our room they took most of our towels. Beautiful property otherwise with beautiful pools and facilities. It’s about 30 minutes from actual Chania town but they provide a shuttle that leaves at 5pm and returns at 1030pm. When we got on it was full so they arranged a taxi.
10
Demi
23 de ago. de 2025
·
A estadia foi de 3 noites
The staff at the hotel were extremely helpful and kind. I’d definitely stay there again. Everything was very clean & the food was delicious.
The staff at the hotel were extremely helpful and kind. I’d definitely stay there again. Everything was very clean & the food was delicious.
10
Osamede
2 de jul. de 2025
·
A estadia foi de 6 noites
Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!
Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!
8
Cassandra
2 de ago. de 2025
·
A estadia foi de 4 noites
Absolutely amazing the manager was amazing and made sure me and my son had the best day. Sorting out reservations for us in one of the best restaurants! Unforgettable!
Absolutely amazing the manager was amazing and made sure me and my son had the best day. Sorting out reservations for us in one of the best restaurants! Unforgettable!
10
Rainer
29 de jul. de 2024
·
A estadia foi de 4 noites
Well maintained Hotel with a very ambitious staff, especially F&B. There is a new General Manager who seems to bring the hotel on an even better level.
Well maintained Hotel with a very ambitious staff, especially F&B. There is a new General Manager who seems to bring the hotel on an even better level.
8
Seyda Michelle
26 de set. de 2025
·
A estadia foi de 5 noites
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
2
Bukola
11 de set. de 2025
·
A estadia foi de 5 noites
What should have been a joyful wedding anniversary stay at Isla Brown Hilton Chania, Crete a 5 days stay, turned into one of the most cruel and humiliating experiences we’ve ever had at a hotel. 💔 On approaching the receptionist Alexandros to request a second key to our Deluxe Seaview Junior suite, he refused to greet us, avoided eye contact, and rudely denied us a second key to our suite. The next day, after personally calling for housekeeping, fresh sheets, and 2 pillows, we came back hours later to find our room untouched — a deliberate act that felt like bullying and discrimination. When we brought this to the General Manager, instead of resolving it, he dismissed us, defended the staff, and even insinuated we were lying. Yet, the very pillows we requested magically appeared in our room later. The contradiction was undeniable. No couple celebrating their anniversary — or any guest — should be treated with such disrespect, cruelty, and lack of hospitality at a Hilton resort. This experience has left us shocked, exhausted, and deeply disappointed.
What should have been a joyful wedding anniversary stay at Isla Brown Hilton Chania, Crete a 5 days stay, turned into one of the most cruel and humiliating experiences we’ve ever had at a hotel. 💔 On approaching the receptionist Alexandros to request a second key to our Deluxe Seaview Junior suite, he refused to greet us, avoided eye contact, and rudely denied us a second key to our suite. The next day, after personally calling for housekeeping, fresh sheets, and 2 pillows, we came back hours later to find our room untouched — a deliberate act that felt like bullying and discrimination. When we brought this to the General Manager, instead of resolving it, he dismissed us, defended the staff, and even insinuated we were lying. Yet, the very pillows we requested magically appeared in our room later. The contradiction was undeniable. No couple celebrating their anniversary — or any guest — should be treated with such disrespect, cruelty, and lack of hospitality at a Hilton resort. This experience has left us shocked, exhausted, and deeply disappointed.
8
Florence
15 de out. de 2025
·
A estadia foi de 4 noites
Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.
Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.
8
Katharina
20 de set. de 2025
·
A estadia foi de 1 noite
Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.
Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.
2
Petteri
12 de jul. de 2024
·
A estadia foi de 1 noite
Rude staff on late evening shift, on Thursday evening ala carte closed. Only buffe with bad food available for high prices. Despite Hilton honor gold member no benefits offered or available.
Rude staff on late evening shift, on Thursday evening ala carte closed. Only buffe with bad food available for high prices. Despite Hilton honor gold member no benefits offered or available.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização isolada e panorâmica com vistas deslumbrantes do pôr do sol; chegar a Chania ou a locais próximos geralmente requer um carro, embora o hotel ofereça serviços de transporte limitados. Há pouco o que se possa fazer a pé.
Avaliações dos hóspedes relacionadas
10
KONSTANTINOS
10 de set. de 2024
·
A estadia foi de 4 noites
Πολύ ωραίο ξενοδοχείο με προσεγμένους χώρους, χτισμένο πάνω σε μια τεράστια έκταση πάνω στη θάλασσα. Υπέροχο lobby , εξαιρετική υποδοχή,γρήγορο check in και check out. Πολύ μεγάλα και άνετα δωμάτια με ωραία θέα στη θάλασσα αν γίνει αυτή η επιλογή δωματίου. Υπερπλήρες πρωινό, εξυπηρετικό προσωπικό και ωραίο μπαρ με πολύ καλά ποτά. Οι πισίνες μεγάλες και πεντακάθαρες. Παραλία δεν υπάρχει μόνο μία εξέδρα που όταν έχει κύμα η θάλασσα το κολύμπι είναι αδύνατο. Υποχρεωτική η ενοικίαση αυτοκινήτου διότι το ξενοδοχείο είναι αρκετά μακριά από το κέντρο και τις παραλίες. Ιδιαίτερα πολύπλοκο σύστημα με τον φωτισμό του δωματίου και έλλειψη πριζων οπότε πρέπει κανείς να έχει μαζί του οπωσδήποτε πολυπριζο. Οι καθαρίστριες δεν ανανεώνουν πάντα τα σαμπουάν γενικά απ'ότι κατάλαβα το καθάρισμα γίνεται αρκετά γρήγορα χωρίς μεγάλη προσοχή. Συνολικά έμεινα πολύ ευχαριστημένος και θα ξαναεμενα σίγουρα.
Πολύ ωραίο ξενοδοχείο με προσεγμένους χώρους, χτισμένο πάνω σε μια τεράστια έκταση πάνω στη θάλασσα. Υπέροχο lobby , εξαιρετική υποδοχή,γρήγορο check in και check out. Πολύ μεγάλα και άνετα δωμάτια με ωραία θέα στη θάλασσα αν γίνει αυτή η επιλογή δωματίου. Υπερπλήρες πρωινό, εξυπηρετικό προσωπικό και ωραίο μπαρ με πολύ καλά ποτά. Οι πισίνες μεγάλες και πεντακάθαρες. Παραλία δεν υπάρχει μόνο μία εξέδρα που όταν έχει κύμα η θάλασσα το κολύμπι είναι αδύνατο. Υποχρεωτική η ενοικίαση αυτοκινήτου διότι το ξενοδοχείο είναι αρκετά μακριά από το κέντρο και τις παραλίες. Ιδιαίτερα πολύπλοκο σύστημα με τον φωτισμό του δωματίου και έλλειψη πριζων οπότε πρέπει κανείς να έχει μαζί του οπωσδήποτε πολυπριζο. Οι καθαρίστριες δεν ανανεώνουν πάντα τα σαμπουάν γενικά απ'ότι κατάλαβα το καθάρισμα γίνεται αρκετά γρήγορα χωρίς μεγάλη προσοχή. Συνολικά έμεινα πολύ ευχαριστημένος και θα ξαναεμενα σίγουρα.
8
Halima
2 de set. de 2025
·
A estadia foi de 9 noites
L’hôtel est isolé
L’hôtel est isolé
8
EMILIENNE
19 de jun. de 2023
·
A estadia foi de 3 noites
Très bel hôtel avec une vue magnifique sur la mer et les montagnes Il vient juste d’ouvrir et nous avons profité du prix d’appel pour un hôtel de cette catégorie Un peu loin de la ville de chania mais on peut se baigner tout près et manger dans les environs
Très bel hôtel avec une vue magnifique sur la mer et les montagnes Il vient juste d’ouvrir et nous avons profité du prix d’appel pour un hôtel de cette catégorie Un peu loin de la ville de chania mais on peut se baigner tout près et manger dans les environs
8
Helen
11 de jul. de 2025
·
A estadia foi de 1 noite
Great breakfast buffet. Nice pool. Very chilled laid back place. Need a car.
Great breakfast buffet. Nice pool. Very chilled laid back place. Need a car.
8
Florence
15 de out. de 2025
·
A estadia foi de 4 noites
Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.
Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.
8
Gudrun
26 de ago. de 2025
·
A estadia foi de 5 noites
Es ist ein sehr schönes Hotel, man braucht allerdings ein Auto, um sich auch etwas anderes ansehen zu können. Es gibt Shuttle Busse, aber nicht so viele. Die Liegen wurden morgens leider immer schnell reserviert , um danach zu frühstücken, aber da kann das Hotel nichts dafür. Das Personal beim Frühstück war extrem fleißig und hat sehr viel gearbeitet!
Es ist ein sehr schönes Hotel, man braucht allerdings ein Auto, um sich auch etwas anderes ansehen zu können. Es gibt Shuttle Busse, aber nicht so viele. Die Liegen wurden morgens leider immer schnell reserviert , um danach zu frühstücken, aber da kann das Hotel nichts dafür. Das Personal beim Frühstück war extrem fleißig und hat sehr viel gearbeitet!
8
Odile
30 de ago. de 2025
·
A estadia foi de 7 noites
Hôtel récent, agréable avec des chambres très spacieuses, même pour les voyageurs solo. La vue de la piscine et du bar est magnifique et l’on peut y admirer de très beaux couchers de soleil. L’hôtel étant excentré, un véhicule est nécessaire si l’on souhaite profiter de l’île.
Hôtel récent, agréable avec des chambres très spacieuses, même pour les voyageurs solo. La vue de la piscine et du bar est magnifique et l’on peut y admirer de très beaux couchers de soleil. L’hôtel étant excentré, un véhicule est nécessaire si l’on souhaite profiter de l’île.
10
Denise Desales
26 de ago. de 2025
·
A estadia foi de 9 noites
It’s nice but there’s nothing around, you need a car to move everywhere
It’s nice but there’s nothing around, you need a car to move everywhere
8
Stian
13 de set. de 2023
·
A estadia foi de 6 noites
Very nice hotel with comfy rooms and delicious breakfast. Pool area also nice. However, the hotel is located on the countryside with the pros and cons from such location. It is far away from party, busy traffic and noise. On the orker hand, it takes 40 minutes with bus to Chania. Unless you want to spend +25€ each way in taxi (which brings you there in 25 minutes each way). Limited dining options nearby, but we dined at Mitsos BBQ one evening, and would recommend that. All in all, a very nice hotel, but if you want to dine and take a stroll in Chania, you might consider a hotel closer to the city.
Very nice hotel with comfy rooms and delicious breakfast. Pool area also nice. However, the hotel is located on the countryside with the pros and cons from such location. It is far away from party, busy traffic and noise. On the orker hand, it takes 40 minutes with bus to Chania. Unless you want to spend +25€ each way in taxi (which brings you there in 25 minutes each way). Limited dining options nearby, but we dined at Mitsos BBQ one evening, and would recommend that. All in all, a very nice hotel, but if you want to dine and take a stroll in Chania, you might consider a hotel closer to the city.
10
monica
21 de out. de 2025
·
A estadia foi de 5 noites
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é frequentemente elogiado pela qualidade e variedade, mas os jantares são às vezes descritos como médios ou caros, com o restaurante à la carte às vezes fechado. O serviço de quarto não está disponível, a comida noturna é escassa e o serviço pode parecer caótico.
Avaliações dos hóspedes relacionadas
10
Saira
2 de jul. de 2025
·
A estadia foi de 4 noites
Great hotel! Staff were lovely, house keeping was a bit lousy however and the food is very average (dinner buffet service). Apart from that it’s a beautiful hotel with lots to see around the property and the views are spectacular.
Great hotel! Staff were lovely, house keeping was a bit lousy however and the food is very average (dinner buffet service). Apart from that it’s a beautiful hotel with lots to see around the property and the views are spectacular.
10
Osamede
2 de jul. de 2025
·
A estadia foi de 6 noites
Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!
Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!
6
Tracey
18 de set. de 2025
·
A estadia foi de 4 noites
Lovely room and balcony. This hotel could be fantastic. There weren’t enough sun beds. They said there was beach bar and food. That was closed. The a la.carte restaurant was closed when we arrived the buffet was £35 a head. Wasn’t very good Could only have one key to room. They said they did t have enough ! No maps of area or in for given when checked in The music by the pool was too loud and terrible taste.
Lovely room and balcony. This hotel could be fantastic. There weren’t enough sun beds. They said there was beach bar and food. That was closed. The a la.carte restaurant was closed when we arrived the buffet was £35 a head. Wasn’t very good Could only have one key to room. They said they did t have enough ! No maps of area or in for given when checked in The music by the pool was too loud and terrible taste.
8
Allyson
27 de set. de 2025
·
A estadia foi de 4 noites
This was a nice hotel! The facilities were attractive and very amazing upon arrival especially with the amazing sunset on the large overlook. The room was nice and clean and there was a nice private balcony overlooking the pool and sea. The cafeteria was my least favorite part. The patrons were grumpy and almost feral for food while the staff was rushing just to keep up and often couldn’t. The night time routine of having people check in and then chase them down for the payment was strange especially because there was only one host and she could not handle it all. The kitchen staff were definitely not happy and made it awkward to interact with. My final concern with that are were the bees. In the morning the bees basically hover around in large numbers. There seemed to be about 3-4 bees per table. It was crazy! They weren’t aggressive, just always there always curious. lol. The place where the hotel is situated is beautiful too. Perhaps after the issues with the dining room I just could not recover enough to like it.
This was a nice hotel! The facilities were attractive and very amazing upon arrival especially with the amazing sunset on the large overlook. The room was nice and clean and there was a nice private balcony overlooking the pool and sea. The cafeteria was my least favorite part. The patrons were grumpy and almost feral for food while the staff was rushing just to keep up and often couldn’t. The night time routine of having people check in and then chase them down for the payment was strange especially because there was only one host and she could not handle it all. The kitchen staff were definitely not happy and made it awkward to interact with. My final concern with that are were the bees. In the morning the bees basically hover around in large numbers. There seemed to be about 3-4 bees per table. It was crazy! They weren’t aggressive, just always there always curious. lol. The place where the hotel is situated is beautiful too. Perhaps after the issues with the dining room I just could not recover enough to like it.
8
Zena
21 de mai. de 2025
·
A estadia foi de 7 noites
1. The hotel is beautiful and offers a relaxing environment with a high standard or decor throughout. 2. There is a good level of cleanliness with spacious rooms and large balconies. 3. There are plenty of comfortable poolside seating with snacks and drinks available until 6pm. 4. The staff are friendly and approachable. Frustratingly there is a lack of communication and attention to detail which negatively impacted our stay and fell below my expectations of a hotel under the hilton umbrella. Most of my issues about this hotel relate to restaurants. Due to the rural location it was improtant to have a variety of options on-site but the information on the website and inside the hotel is misleading. 1. The à la carte restaurant ELEONAS is open for part of this season as only (actual months it is open is not advertised anywhere) 2. Despite the hotel room providing a room service menu/ opening times there is no room service available - you will not be informed of this until you attempt to order. 3. During my stay the buffet restaurant KRETE went between à la carte and buffet without notice ‘because they had by buffet booking. This varied the cost of dinner for 2 people from €30 à la carte to €68 for buffet. 4. Buffet options were mostly cold and lack variety. 5. There are no telephone numbers listed for internal calls such as reception so needed to use my personal phone to call the website number for any assistance. The number for room service went to answering ma
1. The hotel is beautiful and offers a relaxing environment with a high standard or decor throughout. 2. There is a good level of cleanliness with spacious rooms and large balconies. 3. There are plenty of comfortable poolside seating with snacks and drinks available until 6pm. 4. The staff are friendly and approachable. Frustratingly there is a lack of communication and attention to detail which negatively impacted our stay and fell below my expectations of a hotel under the hilton umbrella. Most of my issues about this hotel relate to restaurants. Due to the rural location it was improtant to have a variety of options on-site but the information on the website and inside the hotel is misleading. 1. The à la carte restaurant ELEONAS is open for part of this season as only (actual months it is open is not advertised anywhere) 2. Despite the hotel room providing a room service menu/ opening times there is no room service available - you will not be informed of this until you attempt to order. 3. During my stay the buffet restaurant KRETE went between à la carte and buffet without notice ‘because they had by buffet booking. This varied the cost of dinner for 2 people from €30 à la carte to €68 for buffet. 4. Buffet options were mostly cold and lack variety. 5. There are no telephone numbers listed for internal calls such as reception so needed to use my personal phone to call the website number for any assistance. The number for room service went to answering ma
8
Seyda Michelle
26 de set. de 2025
·
A estadia foi de 5 noites
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available
4
jacques
23 de set. de 2023
·
A estadia foi de 1 noite
Restauration médiocres pour un établissement de luxe. Si vous terminez votre repas après 22 heures vous n’aurez plus de dessert .le personnel aura tout enlevé. INADMISSIBLE !!!!!! Le service n’est pas au rendez-vous. Au regard des prix je ne recommanderais pas cet hôtel. Jacques RABEAU Le 22 Septembre 2023
Restauration médiocres pour un établissement de luxe. Si vous terminez votre repas après 22 heures vous n’aurez plus de dessert .le personnel aura tout enlevé. INADMISSIBLE !!!!!! Le service n’est pas au rendez-vous. Au regard des prix je ne recommanderais pas cet hôtel. Jacques RABEAU Le 22 Septembre 2023
10
Christopher
1 de out. de 2024
·
A estadia foi de 6 noites
The resort itself was beautiful, plenty of activities around the area as well. The dinner option wasn’t included (we were under the impression it was) and it was quite pricey. You can go to several restaurants for half the price of the dinner at Isla Brown.
The resort itself was beautiful, plenty of activities around the area as well. The dinner option wasn’t included (we were under the impression it was) and it was quite pricey. You can go to several restaurants for half the price of the dinner at Isla Brown.
8
Florence
15 de out. de 2025
·
A estadia foi de 4 noites
Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.
Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.
10
monica
21 de out. de 2025
·
A estadia foi de 5 noites
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Szilvia
15 de set. de 2026
·
A estadia foi de 1 noite
The resort is wellbuilt with a contemporary design, in a quiet area of the island. Our room was beautiful with a terrace and situated at the bungalows area, which is better than in the principal building, where the evening programs are too loud. What I liked the main pool area and the spa facilities. Things could be better: modern cosy live music for events, not that loud, more atmosphere on the outdoor terrace and some more sport possibilities: bike tennis or padel etc…The food was good great selection but not sofisticated. The beach was nice unluckily the pier was closed and we couldnt swim in the sea here.
The resort is wellbuilt with a contemporary design, in a quiet area of the island. Our room was beautiful with a terrace and situated at the bungalows area, which is better than in the principal building, where the evening programs are too loud. What I liked the main pool area and the spa facilities. Things could be better: modern cosy live music for events, not that loud, more atmosphere on the outdoor terrace and some more sport possibilities: bike tennis or padel etc…The food was good great selection but not sofisticated. The beach was nice unluckily the pier was closed and we couldnt swim in the sea here.
10
Deb
10 de set. de 2026
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A estadia foi de 2 noites
We stayed in one of the swim suites and it was an absolutely beautiful way to end our trip. The staff were amazing and very helpful and attentive. Food was delicious, facilities exceeded expectations.
We stayed in one of the swim suites and it was an absolutely beautiful way to end our trip. The staff were amazing and very helpful and attentive. Food was delicious, facilities exceeded expectations.
10
Snezana
29 de ago. de 2026
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A estadia foi de 2 noites
Fantastisk hotel🫶Anbefales på det sterkeste ❤️
Fantastisk hotel🫶Anbefales på det sterkeste ❤️
10
MARC
13 de ago. de 2026
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A estadia foi de 10 noites
Ras
Ras
6
Peter
11 de ago. de 2026
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A estadia foi de 8 noites
I going to start with the positives. The hotel is in a beautiful setting. The staff were amazing, so helpful and friendly they couldn’t do enough to help. I want to mention Demetri, he was our ‘go too’ member of the team. Any issues we had he sorted and went above and beyond. Now the negatives. The sun bed issue is just simply not acceptable. There are not enough beds to accommodate all the guests. Therefore there was a morning rush to secure one. We had to be there before 8am to get one. We repeatedly complained about this and were repeatedly given the hotels stock answer’ there are more beds at the quieter pool and on the beach. However these locations didn’t offer the full poolside service! ‘We do monitor if beds have been left longer than half an hour we will remove towels’ ( we didn’t see this happen once during are whole stay). Our way around this issue was to hire a car and visit local beaches and hire sun beds!! This added an unexpected cost to our holiday. But it meant we got the much needed lay in after all isn’t that what holidays are for. Restaurants. On booking this hotel we believed that there was the usual buffet dining as well as three other restaurants. This wasn’t the case. The non buffet option was prebookable ( on arrival we were told that we would not be able to get a reservation until our fifth evening, more than half way through our holiday! We expressed how unhappy we were about this and we were given reservations after the first night. O
I going to start with the positives. The hotel is in a beautiful setting. The staff were amazing, so helpful and friendly they couldn’t do enough to help. I want to mention Demetri, he was our ‘go too’ member of the team. Any issues we had he sorted and went above and beyond. Now the negatives. The sun bed issue is just simply not acceptable. There are not enough beds to accommodate all the guests. Therefore there was a morning rush to secure one. We had to be there before 8am to get one. We repeatedly complained about this and were repeatedly given the hotels stock answer’ there are more beds at the quieter pool and on the beach. However these locations didn’t offer the full poolside service! ‘We do monitor if beds have been left longer than half an hour we will remove towels’ ( we didn’t see this happen once during are whole stay). Our way around this issue was to hire a car and visit local beaches and hire sun beds!! This added an unexpected cost to our holiday. But it meant we got the much needed lay in after all isn’t that what holidays are for. Restaurants. On booking this hotel we believed that there was the usual buffet dining as well as three other restaurants. This wasn’t the case. The non buffet option was prebookable ( on arrival we were told that we would not be able to get a reservation until our fifth evening, more than half way through our holiday! We expressed how unhappy we were about this and we were given reservations after the first night. O
Políticas da propriedade
Check-in
Check-out
Check-in a partir das 15:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Este alojamento não oferece check-in fora de horas. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito, pagamentos através de dispositivos móveis e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Devido às regulamentações nacionais, as transações em numerário neste alojamento não poderão exceder 500 EUR. Para mais informações, contacte o alojamento através dos dados que constam na confirmação de reserva.
- A piscina sazonal estará aberta de 30 de abril a 01 de novembro.
- Terá de efetuar uma reserva se quiser desfrutar de massagens. As reservas poderão ser efetuadas contactando Este resort antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é permitida a estadia de pessoas com idade inferior a 18 anos neste alojamento só para adultos.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
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