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Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG

108 USD

a notte

Media per settembre

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Image 1

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Camera

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Camera

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Piscina

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Ristorante

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108 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG, il prezzo per notte è in media di 99 USD nel mese più economico (dicembre) e di 131 USD nel mese più caro (maggio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	106 USD
febbraio	114 USD
marzo	120 USD
aprile	120 USD
maggio	131 USD
giugno	127 USD
luglio	123 USD
agosto	110 USD
settembre	108 USD
ottobre	122 USD
novembre	119 USD
dicembre	99 USD

Prezzo più alto: maggio (circa 131 USD)

Prezzo più basso: dicembre (circa 99 USD)

Informazioni su questa struttura

Il divertimento è assicurato grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina coperta e una palestra aperta giorno e notte. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e negozi di articoli...

Servizi

Il divertimento è assicurato grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina coperta e una palestra aperta giorno e notte. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.

Servizi per le aziende

Potrai usufruire di accesso gratuito a Internet via cavo, un business center e check-out veloce. Stai pianificando un evento a Memphis? Presso un hotel avrai a disposizione 158 metri quadrati di spazio con un'area per conferenze e 2 sale riunioni. Il un parcheggio gratuito è disponibile in loco.

Ristorazione

Soddisfa la tua voglia di buona cucina da Kems Restaurant, uno dei 2 ristoranti presso un hotel. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 06:00 alle ore 10:00. LOCALIZE

Camere

Rilassati in una delle 133 camere con aria condizionata della struttura, completa di frigorifero e microonde. La connessione Internet inclusa, wireless e via cavo, e la TV a schermo piatto con canali via satellite sono l'ideale per concedersi un po' di svago. I bagni dispongono di set di cortesia gratuiti e asciugacapelli. I comfort includono scrivanie e accessori per la preparazione di caffè/tè, mentre le pulizie sono eseguite una volta a soggiorno.

Posizione

Soggiornando in Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG a Memphis (Wolfchase), sarai a 1 minuti di auto da Wolfchase Galleria e 6 minuti da Bellevue Baptist Church. Questo hotel si trova a 7,9 km da Cordova Country Club e 9,4 km da Cordova Community Center.

Nelle vicinanze

Wolfchase Galleria(0.4 miglia)
Saint Francis Hospital - Bartlett(1.7 miglia)
Davies Manor Plantation(2.7 miglia)
Bellevue Baptist Church(3.1 miglia)
Stonebridge Golf Course(3 miglia)
Bartlett Performing Arts and Conference Center(3.2 miglia)
Oliver Creek Church Park(3.7 miglia)
Buckhead Lake(3.9 miglia)
Garner Lake(3.9 miglia)
Bowlero Bartlett(4.5 miglia)
Cordova Country Club(4.9 miglia)
International Harvester Managerial Park(5.1 miglia)
Tennessee Shakespeare Company(5.3 miglia)
Blue Lagoon Park(5.6 miglia)
Cordova Community Center(5.8 miglia)
L'aeroporto più comodo per raggiungere Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG è Memphis International Airport (MEM)(21.7 miglia)

Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Lavanderia a secco

Posizione

2751 New Brunswick Road, Wolfchase, Bartlett (Tennessee), Memphis (Tennessee), Tennessee, Stati Uniti d'America

Wolfchase Galleria (0.4 miglia)

Saint Francis Hospital - Bartlett (1.7 miglia)

Davies Manor Plantation (2.7 miglia)

Bellevue Baptist Church (3.1 miglia)

Stonebridge Golf Course (3 miglia)

Bartlett Performing Arts and Conference Center (3.2 miglia)

Altre informazioni sulla posizione

Opzioni camera

9

Camera Standard, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

7

Camera Standard, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

17

Camera Standard, letti multipli

Dettagli della camera

2 Letti Matrimoniali

e

1 Divano Letto

Posti letto: 6

Aria condizionata

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

8

Camera Standard

Dettagli della camera

1 Letto Matrimoniale

o

1 Letto Matrimoniale Large

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

15

Camera, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

15

Camera Premium

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

7

Camera Standard, 1 letto king, frigorifero

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

Brandine o letti supplementari (gratuiti)

Recensioni degli ospiti

8.7

Ottimo

Sulla base di 1145 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

55%

In coppia

14%

Famiglia

24%

Gruppo

3%

In solitaria

1%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

L'Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria by IHG riceve apprezzamenti per le camere pulite e confortevoli, il personale cordiale e la posizione comoda, ma le recensioni segnalano anche avvistamenti ricorrenti di parassiti, un servizio discontinuo ed esperienze contrastanti con la piscina e la colazione a pagamento.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

L'Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria by IHG riceve apprezzamenti per le camere pulite e confortevoli, il personale cordiale e la posizione comoda, ma le recensioni segnalano anche avvistamenti ricorrenti di parassiti, un servizio discontinuo ed esperienze contrastanti con la piscina e la colazione a pagamento.

Gli ospiti sottolineano spesso notti tranquille, letti comodi e camere spaziose, anche se alcuni menzionano rumore nei corridoi, odore di fumo o marijuana e lievi problemi di manutenzione come tende, televisori o condizionatori d'aria rumorosi. Ideale per i viaggiatori che danno priorità al comfort della camera rispetto a servizi sempre impeccabili.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

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Servizi

La piscina e l'idromassaggio sono apprezzati, ma diverse recensioni segnalano acqua sporca, affollamento, chiusure o un forte odore di cloro; la manutenzione della spa a volte è insufficiente. Il parcheggio è ampio e ben illuminato, ma alcuni ospiti hanno subito furti con scasso; il bar è comodo ma ha orari e un menu limitati.

Recensioni degli ospiti correlate

8

Alisa

21 apr 2025

·

Soggiorno di 1 notte

Everything was pretty good except, there were baby roaches in the bathroom, and the water in the pool-hot tub looked dirty and had little random things floating in it..

Everything was pretty good except, there were baby roaches in the bathroom, and the water in the pool-hot tub looked dirty and had little random things floating in it..

8

Samantha

20 apr 2025

·

Soggiorno di 2 notti

Had a great pool and hot tub. Great friendly staff, clean nice suit

Had a great pool and hot tub. Great friendly staff, clean nice suit

10

Stephanie

17 nov 2024

·

Soggiorno di 1 notte

Hotel is nice and staff are very friendly. Pool could use a good deep cleaning.

Hotel is nice and staff are very friendly. Pool could use a good deep cleaning.

10

Angila

18 ago 2024

·

Soggiorno di 1 notte

Spa needs to be working properly and CLEANED.

Spa needs to be working properly and CLEANED.

2

Kayla

1 lug 2024

·

Soggiorno di 1 notte

What i had planned to be a fun weekend with the pool at the hotel was set in mind well the chlorine in the pool burned my 6 an 7 yr olds skin up to where it needed medical attention. I told the gentleman about it an he was very apologetic and shut the pool down then later followed up that the chlorine level was thru the roof. Now we know why they got this icky topical burn.

What i had planned to be a fun weekend with the pool at the hotel was set in mind well the chlorine in the pool burned my 6 an 7 yr olds skin up to where it needed medical attention. I told the gentleman about it an he was very apologetic and shut the pool down then later followed up that the chlorine level was thru the roof. Now we know why they got this icky topical burn.

10

Mychal

1 giu 2024

·

Soggiorno di 2 notti

Great hotel, pool and hottub were amazing

Great hotel, pool and hottub were amazing

8

Chris

31 gen 2024

·

Soggiorno di 2 notti

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

2

Troy

26 gen 2024

·

Soggiorno di 7 notti

Water was bad, my car got vandalized. Avoid this area.

Water was bad, my car got vandalized. Avoid this area.

10

Kazima

21 mar 2023

·

Soggiorno di 3 notti

The pool was the only amenity that was badly managed. Big kids not accompanied by parents were playing unsafely rather dangerously. I could not let my kids enjoy the pool. A staff member need to check it periodically. The water was all over the place and not safe for walking too.

The pool was the only amenity that was badly managed. Big kids not accompanied by parents were playing unsafely rather dangerously. I could not let my kids enjoy the pool. A staff member need to check it periodically. The water was all over the place and not safe for walking too.

10

Lori

18 dic 2022

·

Soggiorno di 1 notte

I noticed how well lit the parking area was at night. Thank you!

I noticed how well lit the parking area was at night. Thank you!

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Pulizia

Molti ospiti hanno trovato le camere pulite, ma la pulizia è irregolare. Diverse recensioni segnalano la presenza di scarafaggi o altri insetti, odori di muffa o umidità e stucco del bagno sporco o usurato; alcuni notano anche odore di marijuana nei corridoi.

Recensioni degli ospiti correlate

8

Ashley

30 ott 2025

·

Soggiorno di 1 notte

Everything was nice but my shower was nasty and hair was in the floor

Everything was nice but my shower was nasty and hair was in the floor

2

Larhonda

1 set 2025

·

Soggiorno di 3 notti

There were roaches in my room I found three of them near the refrigerator, which is completely unacceptable especially sanitary purposes. I contacted the front desk. She was there by herself and stated she could not leave nor does she have a emergency phone number to a manager to try to switch the room we had been in this room most of our stay and didn’t see the roaches until today when I pulled the refrigerator out after seeing the first roach, there were two more which I tried to kill by spraying something on them from Victoria’s Secret. I didn’t have anything else. They didn’t even provide me with a bug killer or anything. This young lady was totally useless to me. She put me on the floor with a whole bunch of kids were making noise two in the morning the whole point of extending my stay after I had already pay almost $400 to stay here well so that I can get some sleep. I have a 10 Hour Dr. ahead of Me And I pay out of pocket to have an additional day so now that’s a total of $500 to stay in a roach invested room I am highly upset and I need the corporate information immediately. In addition to the poor conditions, my husband has epilepsy and when he is fatigued due to a lack of sleep, he has seizures. We experience 2seizures during our stay. In addition to the 2nd room that she tried to relocate us to being musty smelling, and the children down the hall were so loud that we could not get any sleep so we just went back down to the roach infested room so that we can sleep

There were roaches in my room I found three of them near the refrigerator, which is completely unacceptable especially sanitary purposes. I contacted the front desk. She was there by herself and stated she could not leave nor does she have a emergency phone number to a manager to try to switch the room we had been in this room most of our stay and didn’t see the roaches until today when I pulled the refrigerator out after seeing the first roach, there were two more which I tried to kill by spraying something on them from Victoria’s Secret. I didn’t have anything else. They didn’t even provide me with a bug killer or anything. This young lady was totally useless to me. She put me on the floor with a whole bunch of kids were making noise two in the morning the whole point of extending my stay after I had already pay almost $400 to stay here well so that I can get some sleep. I have a 10 Hour Dr. ahead of Me And I pay out of pocket to have an additional day so now that’s a total of $500 to stay in a roach invested room I am highly upset and I need the corporate information immediately. In addition to the poor conditions, my husband has epilepsy and when he is fatigued due to a lack of sleep, he has seizures. We experience 2seizures during our stay. In addition to the 2nd room that she tried to relocate us to being musty smelling, and the children down the hall were so loud that we could not get any sleep so we just went back down to the roach infested room so that we can sleep

6

Andy

27 giu 2025

·

Soggiorno di 1 notte

Getting up to use the bathroom in the middle of the night shocked the dozens of cockroaches scurrying around. Was a bit startling and gross.

Getting up to use the bathroom in the middle of the night shocked the dozens of cockroaches scurrying around. Was a bit startling and gross.

10

Raymond

6 giu 2025

·

Soggiorno di 1 notte

In the morning, we woke up to the strong smell marijuana in the hallway. We were on the 5th floor.

In the morning, we woke up to the strong smell marijuana in the hallway. We were on the 5th floor.

10

Sophia

31 mag 2025

·

Soggiorno di 1 notte

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

10

MYLINDA

11 mag 2025

·

Soggiorno di 1 notte

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

4

Sabra

7 apr 2025

·

Soggiorno di 1 notte

The hotel was average. The halls and room had a musky smell (not a clean smell), the bathroom vent had not been cleaned in a while, and the shower floor was outdated and had glue/caulk all over the tiles by the drain. We had a room by the elevator so we got to hear every person who got off the elevator speaking loudly and kids running to their rooms. The weather was terrible the entire time so there was no swimming allowed in the indoor pool. The front desk staff were pleasant and gave a discount for the inoperable pool when I asked, but they were not going to offer it unless I insisted considering the pool/hot tub was the only reason we had booked this hotel over others. I’d rate this hotel as average, I’ve seen a lot better and a lot worse. I wouldn’t book twice.

The hotel was average. The halls and room had a musky smell (not a clean smell), the bathroom vent had not been cleaned in a while, and the shower floor was outdated and had glue/caulk all over the tiles by the drain. We had a room by the elevator so we got to hear every person who got off the elevator speaking loudly and kids running to their rooms. The weather was terrible the entire time so there was no swimming allowed in the indoor pool. The front desk staff were pleasant and gave a discount for the inoperable pool when I asked, but they were not going to offer it unless I insisted considering the pool/hot tub was the only reason we had booked this hotel over others. I’d rate this hotel as average, I’ve seen a lot better and a lot worse. I wouldn’t book twice.

2

Elishiba

10 feb 2025

·

Soggiorno di 1 notte

We found a hole in the tub caulking and out from that saw multiple roaches in the bathroom—one huge palmetto bug but also the small ones😭. I would not stay here again

We found a hole in the tub caulking and out from that saw multiple roaches in the bathroom—one huge palmetto bug but also the small ones😭. I would not stay here again

8

Thomas

1 nov 2024

·

Soggiorno di 1 notte

The room was clean and quiet. There was a small patch of mold on the ceiling above the toilet, where it looked like there might have been a leak at some point previously. Otherwise, everything was fine.

The room was clean and quiet. There was a small patch of mold on the ceiling above the toilet, where it looked like there might have been a leak at some point previously. Otherwise, everything was fine.

4

Lenora

14 ott 2024

·

Soggiorno di 1 notte

Shower had large cracks that have been "masked" over with some type of low budget sealant. Clear signs of mold is growing in the cracks of the shower door. Needs a really good scrub down with some bleach water. Tiny baby roaches coming from shower drain. This USED to be our go to property because of the location and the price but I wont go back. Nothing is worth the chance of taking bugs back home with me. Someone needs to walk the property and update where needed. Its a shame to allow this location to suffer for such minor issues. I had no issue with the actual sleeping area. Bed was nice, sheets were clean and the room smelled clean. I just pay close attention to detail and the staff should too. See something, say something.

Shower had large cracks that have been "masked" over with some type of low budget sealant. Clear signs of mold is growing in the cracks of the shower door. Needs a really good scrub down with some bleach water. Tiny baby roaches coming from shower drain. This USED to be our go to property because of the location and the price but I wont go back. Nothing is worth the chance of taking bugs back home with me. Someone needs to walk the property and update where needed. Its a shame to allow this location to suffer for such minor issues. I had no issue with the actual sleeping area. Bed was nice, sheets were clean and the room smelled clean. I just pay close attention to detail and the staff should too. See something, say something.

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Camere

Le camere sono spesso spaziose, silenziose e confortevoli, con docce ampie e letti buoni. Alcuni ospiti menzionano rumore nei corridoi, aria condizionata datata o rumorosa e occasionali problemi di manutenzione come televisori o tende non funzionanti.

Recensioni degli ospiti correlate

10

STEVEN

17 nov 2025

·

Soggiorno di 1 notte

Clean room. Good breakfast. Plenty of restaurants and stores close by. Quiet. Nice pool.

Clean room. Good breakfast. Plenty of restaurants and stores close by. Quiet. Nice pool.

4

Rita

10 nov 2025

·

Soggiorno di 2 notti

Room was clean but the TV did not work. Several requests were made for someone to check it. No one ever echecked it. The manager was never available.

Room was clean but the TV did not work. Several requests were made for someone to check it. No one ever echecked it. The manager was never available.

10

Eileen

15 giu 2025

·

Soggiorno di 1 notte

Very comfortable bed

Very comfortable bed

10

Sophia

31 mag 2025

·

Soggiorno di 1 notte

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

10

MYLINDA

11 mag 2025

·

Soggiorno di 1 notte

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

8

Jenell

28 mar 2025

·

Soggiorno di 2 notti

The hotel was nice overall. We got vouchers for a free breakfast and the pool was nice. Our blinds in the room would not close all the way, so it was very bright every morning. Black out curtains or curtains that could close all the way would be nice. Only one elevator in the hotel worked the whole time we were there & the shower curtain did not cover the whole bathtub during a shower. Other than that, we were pleased with our stay.

The hotel was nice overall. We got vouchers for a free breakfast and the pool was nice. Our blinds in the room would not close all the way, so it was very bright every morning. Black out curtains or curtains that could close all the way would be nice. Only one elevator in the hotel worked the whole time we were there & the shower curtain did not cover the whole bathtub during a shower. Other than that, we were pleased with our stay.

10

Carla

3 ott 2024

·

Soggiorno di 1 notte

Exactly what I wanted. The bed was comfy, and the room was quiet.

Exactly what I wanted. The bed was comfy, and the room was quiet.

2

Jay

17 dic 2023

·

Soggiorno di 1 notte

The mattress in room 419 was broken. Absolutely could not sleep on it. Took pictures - it wasn't just an uncomfortable mattress, but was visibly broken.

The mattress in room 419 was broken. Absolutely could not sleep on it. Took pictures - it wasn't just an uncomfortable mattress, but was visibly broken.

10

Lynn

10 set 2023

·

Soggiorno di 1 notte

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

8

Haley

24 gen 2023

·

Soggiorno di 2 notti

The king bed was so comfortable! We had plenty of room in our king bedroom, the shower was nice and big. Wish breakfast was included with the room.

The king bed was so comfortable! We had plenty of room in our king bedroom, the shower was nice and big. Wish breakfast was included with the room.

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Servizio

Il servizio è incostante: numerosi ospiti elogiano il personale cordiale e disponibile della reception e il check-in/out rapido, ma altri segnalano check-in lunghi e disorganizzati, personale assente alla reception e richieste di pulizia non evase.

Recensioni degli ospiti correlate

2

ColiN

9 nov 2025

·

Soggiorno di 1 notte

was moved to a different hotel at the last minute

was moved to a different hotel at the last minute

2

Frederick

8 nov 2025

·

Soggiorno di 1 notte

They called and sent to and ther hotel 2 doors down (home 2 suite by Hilton), It stunk so badly from the time we got into the hotel to our rooms, when we took a shower water was running onto the carpet it smelled like mildew and mold. Beds were extremely hard and uncomfortable. And the television volume would increase and decrease on its own. Holiday Inn should have been able to accommodate us due to us having pre arranged a week in advance. uncomfortable

They called and sent to and ther hotel 2 doors down (home 2 suite by Hilton), It stunk so badly from the time we got into the hotel to our rooms, when we took a shower water was running onto the carpet it smelled like mildew and mold. Beds were extremely hard and uncomfortable. And the television volume would increase and decrease on its own. Holiday Inn should have been able to accommodate us due to us having pre arranged a week in advance. uncomfortable

10

Tomi

29 ago 2025

·

Soggiorno di 1 notte

My check in was fast and courteous. The lobby was clean and well laid out.

My check in was fast and courteous. The lobby was clean and well laid out.

2

Kyla

23 lug 2025

·

Soggiorno di 1 notte

I’m writing to formally express serious concerns regarding the unacceptable experience my partner and I had during our recent stay. I am very furious and frustrated, and I also feel discriminated against. Upon arrival, we were made to wait over an hour just to check in, mind you our check in time was at 3:00 pm, but made it around 5:30 pm. Your staff gave us inconsistent and confusing explanations throughout the process. First, my partner was told he couldn’t check in without a confirmation number — which he promptly provided. Then we were told the key card machine was down. Moments later, another staff member claimed the room wasn’t ready. Which was it? The disorganization and lack of communication were completely unprofessional and frustrating. To make matters worse, although check-out was clearly stated as 11:00 a.m., we were repeatedly disturbed by room service knocking at 8:00 a.m. and again at 9:00 a.m., despite the “Do Not Disturb” sign being visibly posted on our door. This disregard for guest privacy and rest is unacceptable. What made the situation even more disappointing was the sense that we were being treated differently because of our age. I am a younger adult, and at times during the interaction, it felt as though we weren’t being taken seriously as if our concerns didn’t matter or we weren’t considered “real” guests. That is not only unprofessional, but discriminatory and unacceptable. We chose your hotel expecting a level of professionalism and hospitality.

I’m writing to formally express serious concerns regarding the unacceptable experience my partner and I had during our recent stay. I am very furious and frustrated, and I also feel discriminated against. Upon arrival, we were made to wait over an hour just to check in, mind you our check in time was at 3:00 pm, but made it around 5:30 pm. Your staff gave us inconsistent and confusing explanations throughout the process. First, my partner was told he couldn’t check in without a confirmation number — which he promptly provided. Then we were told the key card machine was down. Moments later, another staff member claimed the room wasn’t ready. Which was it? The disorganization and lack of communication were completely unprofessional and frustrating. To make matters worse, although check-out was clearly stated as 11:00 a.m., we were repeatedly disturbed by room service knocking at 8:00 a.m. and again at 9:00 a.m., despite the “Do Not Disturb” sign being visibly posted on our door. This disregard for guest privacy and rest is unacceptable. What made the situation even more disappointing was the sense that we were being treated differently because of our age. I am a younger adult, and at times during the interaction, it felt as though we weren’t being taken seriously as if our concerns didn’t matter or we weren’t considered “real” guests. That is not only unprofessional, but discriminatory and unacceptable. We chose your hotel expecting a level of professionalism and hospitality.

10

Gayla

2 giu 2025

·

Soggiorno di 1 notte

Quick easy Check in and check out. Staff very friendly and helpful.

Quick easy Check in and check out. Staff very friendly and helpful.

10

James

26 mag 2025

·

Soggiorno di 2 notti

The hotel room was so amazing, and the staff were super friendly and helpful. They definitely deserve the high rating

The hotel room was so amazing, and the staff were super friendly and helpful. They definitely deserve the high rating

4

Adryan

27 feb 2024

·

Soggiorno di 2 notti

Housekeeping comes upon request. I requested housekeeping and the never came. In addition to that, when asked for extra towels they have no one on staff to bring it to you. You’re forced to come downstairs to pick them up. They also heave a major lady bug problem.

Housekeeping comes upon request. I requested housekeeping and the never came. In addition to that, when asked for extra towels they have no one on staff to bring it to you. You’re forced to come downstairs to pick them up. They also heave a major lady bug problem.

10

Sarah

27 feb 2023

·

Soggiorno di 1 notte

Desk staff was very polite and helpful. Check-in was quick and no hassle. The halls and elevators were all very clean and quiet. All in all, a very good hotel experience.

Desk staff was very polite and helpful. Check-in was quick and no hassle. The halls and elevators were all very clean and quiet. All in all, a very good hotel experience.

6

Tai

3 gen 2023

·

Soggiorno di 19.359 notti

Overall it’s an okay Holiday Inn. My biggest issues are that our room clearly wasn’t cleaned properly and the fact that the people working at the desk are literally NEVER there. Our room had been cleaned somewhat but there were still open K-Cups from the previous guests on the counter and the tub and toilet were still dirty. When we arrived for check in, there was no one at the desk, after waiting five minutes I walked back to the office and he said he was printing something for someone and would be right up, this took another 10 minutes, 15 total minutes waiting. Then, EVERYTIME I went downstairs for towels or to get something from the little store, NEVER anyone at the desk. No clue where they were, they would just pop up when they were ready and said how can I help you. Like what the heck??!

Overall it’s an okay Holiday Inn. My biggest issues are that our room clearly wasn’t cleaned properly and the fact that the people working at the desk are literally NEVER there. Our room had been cleaned somewhat but there were still open K-Cups from the previous guests on the counter and the tub and toilet were still dirty. When we arrived for check in, there was no one at the desk, after waiting five minutes I walked back to the office and he said he was printing something for someone and would be right up, this took another 10 minutes, 15 total minutes waiting. Then, EVERYTIME I went downstairs for towels or to get something from the little store, NEVER anyone at the desk. No clue where they were, they would just pop up when they were ready and said how can I help you. Like what the heck??!

2

Christopher

28 dic 2022

·

Soggiorno di 1 notte

I waited 30 minutes at the checkin counter as no one was at the counter

I waited 30 minutes at the checkin counter as no one was at the counter

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Posizione

Posizione suburbana comoda vicino a Wolfchase Galleria, ristoranti e alla I-40; molti hanno ritenuto la zona sicura e il parcheggio ben illuminato. Alcune recensioni segnalano furti con scasso o preoccupazioni per la zona circostante.

Recensioni degli ospiti correlate

10

Robert

3 ago 2025

·

Soggiorno di 1 notte

Lots of options to eat thats in walking distance from the hotel.

Lots of options to eat thats in walking distance from the hotel.

10

Kimberly

3 mag 2025

·

Soggiorno di 1 notte

Good location, nice hotel

Good location, nice hotel

10

Brian

2 gen 2025

·

Soggiorno di 1 notte

Nice hotel, clean, and comfortable. Easily accessible to the mall and many great restaurants.

Nice hotel, clean, and comfortable. Easily accessible to the mall and many great restaurants.

2

Rodney

12 lug 2024

·

Soggiorno di 1 notte

All was actually great until I found my car broken into I the morning. They need better security in light of where the are.

All was actually great until I found my car broken into I the morning. They need better security in light of where the are.

10

Melanie

17 giu 2024

·

Soggiorno di 2 notti

Great location

Great location

8

Michael

27 apr 2024

·

Soggiorno di 1 notte

Room was great. Clean all around. The galleria is close and almost walkable. The area is good for the most part. It was perfect place for us to stop on our larger road trip.

Room was great. Clean all around. The galleria is close and almost walkable. The area is good for the most part. It was perfect place for us to stop on our larger road trip.

10

Jasmine

11 apr 2024

·

Soggiorno di 1 notte

Love this property. A lil far out but quiet and safe

Love this property. A lil far out but quiet and safe

2

Troy

26 gen 2024

·

Soggiorno di 7 notti

Water was bad, my car got vandalized. Avoid this area.

Water was bad, my car got vandalized. Avoid this area.

10

Lynn

10 set 2023

·

Soggiorno di 1 notte

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

10

EARL

29 dic 2022

·

Soggiorno di 1 notte

Accessibility to interstate highway.

Accessibility to interstate highway.

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Ristorazione

La qualità della colazione è spesso elogiata, ma molti sottolineano che non è inclusa e può essere costosa, con chiusure anticipate occasionali o carenza di personale. Il bar/ristorante è utile, anche se gli orari e il menu sono limitati; diversi ospiti hanno apprezzato la cena.

Recensioni degli ospiti correlate

10

Mark

26 lug 2025

·

Soggiorno di 4 notti

Breakfast was taken seriously and a strength. Staff was courteous and ready to help if needed.

Breakfast was taken seriously and a strength. Staff was courteous and ready to help if needed.

8

Margo

15 giu 2025

·

Soggiorno di 2 notti

This stay was nice but paying extra for the meal that you basically can get at any other hotel for free wasn’t worth it. However, the dinner at the bar area they were really good worth the money big portions nice day all in all.

This stay was nice but paying extra for the meal that you basically can get at any other hotel for free wasn’t worth it. However, the dinner at the bar area they were really good worth the money big portions nice day all in all.

10

Kim

3 nov 2024

·

Soggiorno di 1 notte

The front desk staff were friendly and accommodating upon arrival and departure. The rooms were clean and comfortable with a nice big bathroom with walk-in shower. The a/c was very noisy, but it worked. The breakfast was wonderful! Real scrambled eggs and bacon, better than any of the other hotels we’ve stayed in lately, as well as a friendly, helpful hostess. We would definitely stay there again.

The front desk staff were friendly and accommodating upon arrival and departure. The rooms were clean and comfortable with a nice big bathroom with walk-in shower. The a/c was very noisy, but it worked. The breakfast was wonderful! Real scrambled eggs and bacon, better than any of the other hotels we’ve stayed in lately, as well as a friendly, helpful hostess. We would definitely stay there again.

6

Laqueater

3 ago 2024

·

Soggiorno di 1 notte

I didn't like the fact that you are paying $200 a night and still have to pay for breakfast.

I didn't like the fact that you are paying $200 a night and still have to pay for breakfast.

10

Cassandra

25 apr 2024

·

Soggiorno di 1 notte

The rooms were very spacious! Breakfast was the best I’ve had at any hotel. The room’s refrigerator needed repair or replacement.

The rooms were very spacious! Breakfast was the best I’ve had at any hotel. The room’s refrigerator needed repair or replacement.

8

Chris

31 gen 2024

·

Soggiorno di 2 notti

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

8

Jozette

14 nov 2023

·

Soggiorno di 1 notte

The only issue I have was the $50.00 deposit asked for upon our stay. I don't remember seeing anything about this when booking. Also, the breakfast was expensive with limited options. I paid about the same amount just taking my family to breakfast at a restaurant. The hotel was great though, and the area was nice. Right near the Wolf base mall

The only issue I have was the $50.00 deposit asked for upon our stay. I don't remember seeing anything about this when booking. Also, the breakfast was expensive with limited options. I paid about the same amount just taking my family to breakfast at a restaurant. The hotel was great though, and the area was nice. Right near the Wolf base mall

2

Debra

2 nov 2023

·

Soggiorno di 1 notte

I paid $165.00 for one night and was told that breakfast was at 7:00. When I went to breakfast I was told that breakfast was not included and would be $12.50 more. Seriously $165 and breakfast is not included. NOT ACCEPTABLE!

I paid $165.00 for one night and was told that breakfast was at 7:00. When I went to breakfast I was told that breakfast was not included and would be $12.50 more. Seriously $165 and breakfast is not included. NOT ACCEPTABLE!

10

Jerod

7 mar 2023

·

Soggiorno di 2 notti

Overall the stay was very good. The first day we got to breakfast 20 minutes before they closed and the workers were just finished cleaning up because they had shut down early. Very early considering there was no food out and everything was clean. That was extremely frustrating.

Overall the stay was very good. The first day we got to breakfast 20 minutes before they closed and the workers were just finished cleaning up because they had shut down early. Very early considering there was no food out and everything was clean. That was extremely frustrating.

8

Dame

2 gen 2023

·

Soggiorno di 1 notte

Paid for breakfast n the cook didn’t come in but overall it was a very nice clean room

Paid for breakfast n the cook didn’t come in but overall it was a very nice clean room

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2

Johanna

2 settimane fa

·

Soggiorno di 1 notte

At about 1130 hours, a large group of guests started playing really loud music. I called the front desk and Samuel told me he had just gotten on shift and he was aware and that “I needed to give him time” I waited until midnight,I had been on the road for 2 days, exhausted, overly exhausted. My mother had died and I just needed rest. I called the desk a second time, Samuel was not concerned, he said he tried. I made the comment that I should pull my car up and shine my brights and honk my horn until someone turns the music off. I told him I was calling the police. But I didn’t know that the cops were already there. Finally the party was broken up, and Samuel calls my personal cell phone telling me to come downstairs, but I am not dressed, so I said no and hung up. The next thing there are 4 black police officers at my door, telling me to pack up and leave. I am 64 years old, it was 12:30 in the morning-the party was still going on, and myself and my daughter got escorted out, and I had to sign a CONTRACT THAT I CANNOT EVER ENTER ON YOUR PROPERTY AGAIN!

At about 1130 hours, a large group of guests started playing really loud music. I called the front desk and Samuel told me he had just gotten on shift and he was aware and that “I needed to give him time” I waited until midnight,I had been on the road for 2 days, exhausted, overly exhausted. My mother had died and I just needed rest. I called the desk a second time, Samuel was not concerned, he said he tried. I made the comment that I should pull my car up and shine my brights and honk my horn until someone turns the music off. I told him I was calling the police. But I didn’t know that the cops were already there. Finally the party was broken up, and Samuel calls my personal cell phone telling me to come downstairs, but I am not dressed, so I said no and hung up. The next thing there are 4 black police officers at my door, telling me to pack up and leave. I am 64 years old, it was 12:30 in the morning-the party was still going on, and myself and my daughter got escorted out, and I had to sign a CONTRACT THAT I CANNOT EVER ENTER ON YOUR PROPERTY AGAIN!

10

Jessica

3 settimane fa

·

Soggiorno di 2 notti

Excellent service excellent hotel. I had a great time. I enjoyed my stay. I highly recommend any and everybody That is traveling to visit Holiday Inn and suites by IHG. I was pissed that they did not have any grits for breakfast. Hell but I’ll be back.

Excellent service excellent hotel. I had a great time. I enjoyed my stay. I highly recommend any and everybody That is traveling to visit Holiday Inn and suites by IHG. I was pissed that they did not have any grits for breakfast. Hell but I’ll be back.

10

Eva

12 ago 2026

·

Soggiorno di 1 notte

Good clean

Good clean

6

Jim

28 lug 2026

·

Soggiorno di 1 notte

Staff was great. Room was pretty nice. Shower was a disaster. Lots of black/dark mold. I needed a shower and used it, but I was very reluctant. A little tilex goes a long way.

Staff was great. Room was pretty nice. Shower was a disaster. Lots of black/dark mold. I needed a shower and used it, but I was very reluctant. A little tilex goes a long way.

10

Delita

25 lug 2026

·

Soggiorno di 2 notti

Excellent!

Excellent!

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 00:00

Prima delle 11:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

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Prezzi per le prossime date

settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $195	16 $97	17 $97	18 $108	19 $152
20 $97	21 $97	22 $100	23 $109	24 $100	25 $120	26 $123
27 $104	28 $105	29 $113	30 $125

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

2026-09-15: 195.4778009765625USD
2026-09-16: 97.31766886328124USD
2026-09-17: 97.31766886328124USD
2026-09-18: 108.2481516553955USD
2026-09-19: 151.81997179492188USD
2026-09-20: 97.02814213964844USD
2026-09-21: 97.02814213964844USD
2026-09-22: 100.00538359887695USD
2026-09-23: 109.28336723413086USD
2026-09-24: 100.3447985427246USD
2026-09-25: 120.22099191882324USD
2026-09-26: 123.19813710253906USD
2026-09-27: 103.90916308764648USD
2026-09-28: 105.31384032250976USD
2026-09-29: 113.2657162935791USD
2026-09-30: 125.1900336986084USD
2026-10-01: 133.1421197253418USD
2026-10-02: 170.9324115288086USD
2026-10-03: 169.91147098291015USD
2026-10-04: 133.1421197253418USD
2026-10-05: 141.09268284851075USD
2026-10-06: 154.01235777001952USD
2026-10-07: 148.04942011108398USD
2026-10-08: 135.12813476281738USD
2026-10-09: 157.987626203125USD
2026-10-10: 152.02470604882814USD
2026-10-11: 128.1671788823242USD
2026-10-12: 136.12051649072265USD
2026-10-13: 155.004328138916USD
2026-10-14: 147.05561175512696USD
2026-10-15: 139.09766167443848USD
2026-10-16: 163.9500387229004USD
2026-10-17: 169.91348401635742USD
2026-10-18: 131.18429590844727USD
2026-10-19: 139.1048035670166USD
2026-10-20: 156.99381784716797USD
2026-10-21: 145.06622707470703USD
2026-10-22: 143.0902596998291USD
2026-10-23: 169.91348401635742USD
2026-10-24: 164.97418261767578USD
2026-10-25: 134.34823309143067USD
2026-10-26: 136.4148482376709USD
2026-10-27: 152.02470604882814USD
2026-10-28: 153.0185319094238USD
2026-10-29: 124.94729687414551USD
2026-10-30: 168.4337643955078USD
2026-10-31: 183.8269585415039USD
2026-11-01: 128.1671788823242USD
2026-11-02: 135.12813476281738USD
2026-11-03: 152.02470604882814USD
2026-11-04: 153.01242279052735USD
2026-11-05: 143.0902596998291USD
2026-11-06: 156.99381784716797USD
2026-11-07: 156.99381784716797USD
2026-11-08: 129.79599426306152USD
2026-11-09: 135.12813476281738USD
2026-11-10: 134.67385438000488USD
2026-11-11: 139.56121076342774USD
2026-11-12: 133.17193887731932USD
2026-11-13: 134.69008993237304USD
2026-11-14: 134.69247931555176USD
2026-11-15: 126.00649380786133USD