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Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG

US$ 108

/ noite

Média para setembro

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Image 1

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Quarto

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Quarto

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Piscina

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Restaurante

Selecione datas para ver preços e disponibilidade

US$ 108

/ noite

Média para setembro

Média de preços por mês

Em Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG, a diária custa em média US$ 99 no mês mais barato (dezembro) e US$ 131 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio da diária em Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 106
fevereiro	US$ 114
março	US$ 120
abril	US$ 120
maio	US$ 131
junho	US$ 127
julho	US$ 123
agosto	US$ 110
setembro	US$ 108
outubro	US$ 122
novembro	US$ 119
dezembro	US$ 99

Mais caro: maio (aprox. US$ 131)

Mais barato: dezembro (aprox. US$ 99)

Sobre esta propriedade

Aproveite as oportunidades de recreação, como uma piscina interna e uma academia aberta 24 horas. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal.

Comodidades

Aproveite as oportunidades de recreação, como uma piscina interna e uma academia aberta 24 horas. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal.

Comodidades

As comodidades presentes incluem acesso grátis à internet com fio, um business center e check-out expresso. Hotel possui um espaço de 158 metros quadrados, contendo espaço para conferência e 2 salas de reunião, e é o local ideal para quem está planejando eventos em Memphis. Estacionamento grátis sem manobrista está disponível no local.

Jantar

Experimente as especialidades do Kems Restaurant, um dos 2 restaurantes neste hotel. Feche o fia com uma bebida refrescante em um bar/lounge. Há café da manhã (buffet) disponível diariamente, entre 6h e 10h, mediante uma taxa. LOCALIZE

Quartos

Sinta-se em casa em um de nossos 133 quartos com ar-condicionado, geladeiras e micro-ondas. O acesso à internet com e sem fio de cortesia e as TVs de tela plana com canais via satélite garantem a sua diversão. Banheiros possuem produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem escrivaninhas e cafeteiras/chaleiras. Além disso, o serviço de arrumação nos quartos é fornecido uma vez por estadia.

Localização

Em Memphis (na área de Wolfchase), Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG está a 1 minutos de carro de Wolfchase Galleria e a 6 minutos de Igreja Batista de Bellevue. Este hotel fica a 7,9 km de Cordova Country Club e a 9,4 km de Cordova Community Center.

Lugares próximos

Wolfchase Galleria(0.4 milhas)
Saint Francis Hospital - Bartlett(1.7 milhas)
Davies Manor Plantation(2.7 milhas)
Igreja Batista de Bellevue(3.1 milhas)
Stonebridge Golf Course(3 milhas)
Bartlett Performing Arts and Conference Center(3.2 milhas)
Oliver Creek Church Park(3.7 milhas)
Buckhead Lake(3.9 milhas)
Garner Lake(3.9 milhas)
Bowlero Bartlett(4.5 milhas)
Cordova Country Club(4.9 milhas)
International Harvester Managerial Park(5.1 milhas)
Tennessee Shakespeare Company(5.3 milhas)
Blue Lagoon Park(5.6 milhas)
Cordova Community Center(5.8 milhas)
O aeroporto mais próximo para chegar a Holiday Inn & Suites Memphis(21.7 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Lavagem a seco

Localização

2751 New Brunswick Road, Wolfchase, Bartlett, Memphis, Tennessee, Estados Unidos

Wolfchase Galleria (0.4 milhas)

Saint Francis Hospital - Bartlett (1.7 milhas)

Davies Manor Plantation (2.7 milhas)

Igreja Batista de Bellevue (3.1 milhas)

Stonebridge Golf Course (3 milhas)

Bartlett Performing Arts and Conference Center (3.2 milhas)

Mais informações sobre a localização

Opções de quarto

9

Quarto standard, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

7

Quarto standard, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

17

Quarto standard, várias camas

Detalhes do quarto

2 Camas De Casal Grandes

e

1 Sofá-Cama

Acomoda 6

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

8

Quarto standard

Detalhes do quarto

1 Cama De Casal Grande

ou

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

15

Quarto, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

15

Quarto premium

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

7

Quarto standard, 1 cama King, geladeira

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou extras (gratuitas)

Avaliações dos hóspedes

8.7

Fabuloso

Com base em 1.145 avaliações verificadas

Quem se hospeda aqui?

Negócios

55%

Casal

14%

Famílias

24%

Grupos

3%

Viajantes individuais

1%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

O Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria by IHG recebe elogios por quartos limpos e confortáveis, funcionários simpáticos e uma localização conveniente, mas as avaliações também mencionam relatos recorrentes de pragas, serviço inconsistente e experiências mistas com a piscina e o café da manhã pago à parte.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

O Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria by IHG recebe elogios por quartos limpos e confortáveis, funcionários simpáticos e uma localização conveniente, mas as avaliações também mencionam relatos recorrentes de pragas, serviço inconsistente e experiências mistas com a piscina e o café da manhã pago à parte.

Os hóspedes frequentemente destacam noites tranquilas, camas confortáveis e quartos espaçosos, embora alguns mencionem barulho nos corredores, cheiro de cigarro ou maconha e pequenos problemas de manutenção, como persianas, TVs ou ar condicionado barulhento. Ideal para viajantes que priorizam o conforto do quarto em relação às comodidades consistentemente impecáveis.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

A piscina e a hidromassagem são apreciadas, mas várias avaliações relatam água suja, superlotação, fechamentos ou forte cheiro de cloro; a manutenção do spa às vezes deixa a desejar. O estacionamento é amplo e bem iluminado, mas alguns hóspedes relataram arrombamentos de veículos; o bar é conveniente, mas tem horário de funcionamento/cardápio limitado.

Avaliações dos hóspedes relacionadas

8

Alisa

21 de abr. de 2025

·

Hospedou-se por 1 noite

Everything was pretty good except, there were baby roaches in the bathroom, and the water in the pool-hot tub looked dirty and had little random things floating in it..

Everything was pretty good except, there were baby roaches in the bathroom, and the water in the pool-hot tub looked dirty and had little random things floating in it..

8

Samantha

20 de abr. de 2025

·

Hospedou-se por 2 noites

Had a great pool and hot tub. Great friendly staff, clean nice suit

Had a great pool and hot tub. Great friendly staff, clean nice suit

10

Stephanie

17 de nov. de 2024

·

Hospedou-se por 1 noite

Hotel is nice and staff are very friendly. Pool could use a good deep cleaning.

Hotel is nice and staff are very friendly. Pool could use a good deep cleaning.

10

Angila

18 de ago. de 2024

·

Hospedou-se por 1 noite

Spa needs to be working properly and CLEANED.

Spa needs to be working properly and CLEANED.

2

Kayla

1 de jul. de 2024

·

Hospedou-se por 1 noite

What i had planned to be a fun weekend with the pool at the hotel was set in mind well the chlorine in the pool burned my 6 an 7 yr olds skin up to where it needed medical attention. I told the gentleman about it an he was very apologetic and shut the pool down then later followed up that the chlorine level was thru the roof. Now we know why they got this icky topical burn.

What i had planned to be a fun weekend with the pool at the hotel was set in mind well the chlorine in the pool burned my 6 an 7 yr olds skin up to where it needed medical attention. I told the gentleman about it an he was very apologetic and shut the pool down then later followed up that the chlorine level was thru the roof. Now we know why they got this icky topical burn.

10

Mychal

1 de jun. de 2024

·

Hospedou-se por 2 noites

Great hotel, pool and hottub were amazing

Great hotel, pool and hottub were amazing

8

Chris

31 de jan. de 2024

·

Hospedou-se por 2 noites

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

2

Troy

26 de jan. de 2024

·

Hospedou-se por 7 noites

Water was bad, my car got vandalized. Avoid this area.

Water was bad, my car got vandalized. Avoid this area.

10

Kazima

21 de mar. de 2023

·

Hospedou-se por 3 noites

The pool was the only amenity that was badly managed. Big kids not accompanied by parents were playing unsafely rather dangerously. I could not let my kids enjoy the pool. A staff member need to check it periodically. The water was all over the place and not safe for walking too.

The pool was the only amenity that was badly managed. Big kids not accompanied by parents were playing unsafely rather dangerously. I could not let my kids enjoy the pool. A staff member need to check it periodically. The water was all over the place and not safe for walking too.

10

Lori

18 de dez. de 2022

·

Hospedou-se por 1 noite

I noticed how well lit the parking area was at night. Thank you!

I noticed how well lit the parking area was at night. Thank you!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos hóspedes encontraram os quartos limpos, mas a limpeza é inconsistente. Várias avaliações relatam baratas ou outros insetos, mofo ou cheiro mofado ocasional e rejunte de banheiro sujo ou desgastado; alguns também notam fumaça de maconha nos corredores.

Avaliações dos hóspedes relacionadas

8

Ashley

30 de out. de 2025

·

Hospedou-se por 1 noite

Everything was nice but my shower was nasty and hair was in the floor

Everything was nice but my shower was nasty and hair was in the floor

2

Larhonda

1 de set. de 2025

·

Hospedou-se por 3 noites

There were roaches in my room I found three of them near the refrigerator, which is completely unacceptable especially sanitary purposes. I contacted the front desk. She was there by herself and stated she could not leave nor does she have a emergency phone number to a manager to try to switch the room we had been in this room most of our stay and didn’t see the roaches until today when I pulled the refrigerator out after seeing the first roach, there were two more which I tried to kill by spraying something on them from Victoria’s Secret. I didn’t have anything else. They didn’t even provide me with a bug killer or anything. This young lady was totally useless to me. She put me on the floor with a whole bunch of kids were making noise two in the morning the whole point of extending my stay after I had already pay almost $400 to stay here well so that I can get some sleep. I have a 10 Hour Dr. ahead of Me And I pay out of pocket to have an additional day so now that’s a total of $500 to stay in a roach invested room I am highly upset and I need the corporate information immediately. In addition to the poor conditions, my husband has epilepsy and when he is fatigued due to a lack of sleep, he has seizures. We experience 2seizures during our stay. In addition to the 2nd room that she tried to relocate us to being musty smelling, and the children down the hall were so loud that we could not get any sleep so we just went back down to the roach infested room so that we can sleep

There were roaches in my room I found three of them near the refrigerator, which is completely unacceptable especially sanitary purposes. I contacted the front desk. She was there by herself and stated she could not leave nor does she have a emergency phone number to a manager to try to switch the room we had been in this room most of our stay and didn’t see the roaches until today when I pulled the refrigerator out after seeing the first roach, there were two more which I tried to kill by spraying something on them from Victoria’s Secret. I didn’t have anything else. They didn’t even provide me with a bug killer or anything. This young lady was totally useless to me. She put me on the floor with a whole bunch of kids were making noise two in the morning the whole point of extending my stay after I had already pay almost $400 to stay here well so that I can get some sleep. I have a 10 Hour Dr. ahead of Me And I pay out of pocket to have an additional day so now that’s a total of $500 to stay in a roach invested room I am highly upset and I need the corporate information immediately. In addition to the poor conditions, my husband has epilepsy and when he is fatigued due to a lack of sleep, he has seizures. We experience 2seizures during our stay. In addition to the 2nd room that she tried to relocate us to being musty smelling, and the children down the hall were so loud that we could not get any sleep so we just went back down to the roach infested room so that we can sleep

6

Andy

27 de jun. de 2025

·

Hospedou-se por 1 noite

Getting up to use the bathroom in the middle of the night shocked the dozens of cockroaches scurrying around. Was a bit startling and gross.

Getting up to use the bathroom in the middle of the night shocked the dozens of cockroaches scurrying around. Was a bit startling and gross.

10

Raymond

6 de jun. de 2025

·

Hospedou-se por 1 noite

In the morning, we woke up to the strong smell marijuana in the hallway. We were on the 5th floor.

In the morning, we woke up to the strong smell marijuana in the hallway. We were on the 5th floor.

10

Sophia

31 de mai. de 2025

·

Hospedou-se por 1 noite

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

10

MYLINDA

11 de mai. de 2025

·

Hospedou-se por 1 noite

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

4

Sabra

7 de abr. de 2025

·

Hospedou-se por 1 noite

The hotel was average. The halls and room had a musky smell (not a clean smell), the bathroom vent had not been cleaned in a while, and the shower floor was outdated and had glue/caulk all over the tiles by the drain. We had a room by the elevator so we got to hear every person who got off the elevator speaking loudly and kids running to their rooms. The weather was terrible the entire time so there was no swimming allowed in the indoor pool. The front desk staff were pleasant and gave a discount for the inoperable pool when I asked, but they were not going to offer it unless I insisted considering the pool/hot tub was the only reason we had booked this hotel over others. I’d rate this hotel as average, I’ve seen a lot better and a lot worse. I wouldn’t book twice.

The hotel was average. The halls and room had a musky smell (not a clean smell), the bathroom vent had not been cleaned in a while, and the shower floor was outdated and had glue/caulk all over the tiles by the drain. We had a room by the elevator so we got to hear every person who got off the elevator speaking loudly and kids running to their rooms. The weather was terrible the entire time so there was no swimming allowed in the indoor pool. The front desk staff were pleasant and gave a discount for the inoperable pool when I asked, but they were not going to offer it unless I insisted considering the pool/hot tub was the only reason we had booked this hotel over others. I’d rate this hotel as average, I’ve seen a lot better and a lot worse. I wouldn’t book twice.

2

Elishiba

10 de fev. de 2025

·

Hospedou-se por 1 noite

We found a hole in the tub caulking and out from that saw multiple roaches in the bathroom—one huge palmetto bug but also the small ones😭. I would not stay here again

We found a hole in the tub caulking and out from that saw multiple roaches in the bathroom—one huge palmetto bug but also the small ones😭. I would not stay here again

8

Thomas

1 de nov. de 2024

·

Hospedou-se por 1 noite

The room was clean and quiet. There was a small patch of mold on the ceiling above the toilet, where it looked like there might have been a leak at some point previously. Otherwise, everything was fine.

The room was clean and quiet. There was a small patch of mold on the ceiling above the toilet, where it looked like there might have been a leak at some point previously. Otherwise, everything was fine.

4

Lenora

14 de out. de 2024

·

Hospedou-se por 1 noite

Shower had large cracks that have been "masked" over with some type of low budget sealant. Clear signs of mold is growing in the cracks of the shower door. Needs a really good scrub down with some bleach water. Tiny baby roaches coming from shower drain. This USED to be our go to property because of the location and the price but I wont go back. Nothing is worth the chance of taking bugs back home with me. Someone needs to walk the property and update where needed. Its a shame to allow this location to suffer for such minor issues. I had no issue with the actual sleeping area. Bed was nice, sheets were clean and the room smelled clean. I just pay close attention to detail and the staff should too. See something, say something.

Shower had large cracks that have been "masked" over with some type of low budget sealant. Clear signs of mold is growing in the cracks of the shower door. Needs a really good scrub down with some bleach water. Tiny baby roaches coming from shower drain. This USED to be our go to property because of the location and the price but I wont go back. Nothing is worth the chance of taking bugs back home with me. Someone needs to walk the property and update where needed. Its a shame to allow this location to suffer for such minor issues. I had no issue with the actual sleeping area. Bed was nice, sheets were clean and the room smelled clean. I just pay close attention to detail and the staff should too. See something, say something.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos costumam ser espaçosos, silenciosos e confortáveis, com chuveiros grandes e boas camas. Alguns hóspedes mencionam barulho nos corredores, ar condicionado antigo ou barulhento e problemas de manutenção ocasionais, como TVs ou persianas que não funcionam.

Avaliações dos hóspedes relacionadas

10

STEVEN

17 de nov. de 2025

·

Hospedou-se por 1 noite

Clean room. Good breakfast. Plenty of restaurants and stores close by. Quiet. Nice pool.

Clean room. Good breakfast. Plenty of restaurants and stores close by. Quiet. Nice pool.

4

Rita

10 de nov. de 2025

·

Hospedou-se por 2 noites

Room was clean but the TV did not work. Several requests were made for someone to check it. No one ever echecked it. The manager was never available.

Room was clean but the TV did not work. Several requests were made for someone to check it. No one ever echecked it. The manager was never available.

10

Eileen

15 de jun. de 2025

·

Hospedou-se por 1 noite

Very comfortable bed

Very comfortable bed

10

Sophia

31 de mai. de 2025

·

Hospedou-se por 1 noite

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

10

MYLINDA

11 de mai. de 2025

·

Hospedou-se por 1 noite

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

8

Jenell

28 de mar. de 2025

·

Hospedou-se por 2 noites

The hotel was nice overall. We got vouchers for a free breakfast and the pool was nice. Our blinds in the room would not close all the way, so it was very bright every morning. Black out curtains or curtains that could close all the way would be nice. Only one elevator in the hotel worked the whole time we were there & the shower curtain did not cover the whole bathtub during a shower. Other than that, we were pleased with our stay.

The hotel was nice overall. We got vouchers for a free breakfast and the pool was nice. Our blinds in the room would not close all the way, so it was very bright every morning. Black out curtains or curtains that could close all the way would be nice. Only one elevator in the hotel worked the whole time we were there & the shower curtain did not cover the whole bathtub during a shower. Other than that, we were pleased with our stay.

10

Carla

3 de out. de 2024

·

Hospedou-se por 1 noite

Exactly what I wanted. The bed was comfy, and the room was quiet.

Exactly what I wanted. The bed was comfy, and the room was quiet.

2

Jay

17 de dez. de 2023

·

Hospedou-se por 1 noite

The mattress in room 419 was broken. Absolutely could not sleep on it. Took pictures - it wasn't just an uncomfortable mattress, but was visibly broken.

The mattress in room 419 was broken. Absolutely could not sleep on it. Took pictures - it wasn't just an uncomfortable mattress, but was visibly broken.

10

Lynn

10 de set. de 2023

·

Hospedou-se por 1 noite

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

8

Haley

24 de jan. de 2023

·

Hospedou-se por 2 noites

The king bed was so comfortable! We had plenty of room in our king bedroom, the shower was nice and big. Wish breakfast was included with the room.

The king bed was so comfortable! We had plenty of room in our king bedroom, the shower was nice and big. Wish breakfast was included with the room.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é misto: muitos hóspedes elogiam a simpatia e a prestatividade da equipe da recepção e o check-in/out rápidos, mas outros relatam check-ins longos e desorganizados, ausência de funcionários na recepção e pedidos de serviço de quarto não atendidos.

Avaliações dos hóspedes relacionadas

2

ColiN

9 de nov. de 2025

·

Hospedou-se por 1 noite

was moved to a different hotel at the last minute

was moved to a different hotel at the last minute

2

Frederick

8 de nov. de 2025

·

Hospedou-se por 1 noite

They called and sent to and ther hotel 2 doors down (home 2 suite by Hilton), It stunk so badly from the time we got into the hotel to our rooms, when we took a shower water was running onto the carpet it smelled like mildew and mold. Beds were extremely hard and uncomfortable. And the television volume would increase and decrease on its own. Holiday Inn should have been able to accommodate us due to us having pre arranged a week in advance. uncomfortable

They called and sent to and ther hotel 2 doors down (home 2 suite by Hilton), It stunk so badly from the time we got into the hotel to our rooms, when we took a shower water was running onto the carpet it smelled like mildew and mold. Beds were extremely hard and uncomfortable. And the television volume would increase and decrease on its own. Holiday Inn should have been able to accommodate us due to us having pre arranged a week in advance. uncomfortable

10

Tomi

29 de ago. de 2025

·

Hospedou-se por 1 noite

My check in was fast and courteous. The lobby was clean and well laid out.

My check in was fast and courteous. The lobby was clean and well laid out.

2

Kyla

23 de jul. de 2025

·

Hospedou-se por 1 noite

I’m writing to formally express serious concerns regarding the unacceptable experience my partner and I had during our recent stay. I am very furious and frustrated, and I also feel discriminated against. Upon arrival, we were made to wait over an hour just to check in, mind you our check in time was at 3:00 pm, but made it around 5:30 pm. Your staff gave us inconsistent and confusing explanations throughout the process. First, my partner was told he couldn’t check in without a confirmation number — which he promptly provided. Then we were told the key card machine was down. Moments later, another staff member claimed the room wasn’t ready. Which was it? The disorganization and lack of communication were completely unprofessional and frustrating. To make matters worse, although check-out was clearly stated as 11:00 a.m., we were repeatedly disturbed by room service knocking at 8:00 a.m. and again at 9:00 a.m., despite the “Do Not Disturb” sign being visibly posted on our door. This disregard for guest privacy and rest is unacceptable. What made the situation even more disappointing was the sense that we were being treated differently because of our age. I am a younger adult, and at times during the interaction, it felt as though we weren’t being taken seriously as if our concerns didn’t matter or we weren’t considered “real” guests. That is not only unprofessional, but discriminatory and unacceptable. We chose your hotel expecting a level of professionalism and hospitality.

I’m writing to formally express serious concerns regarding the unacceptable experience my partner and I had during our recent stay. I am very furious and frustrated, and I also feel discriminated against. Upon arrival, we were made to wait over an hour just to check in, mind you our check in time was at 3:00 pm, but made it around 5:30 pm. Your staff gave us inconsistent and confusing explanations throughout the process. First, my partner was told he couldn’t check in without a confirmation number — which he promptly provided. Then we were told the key card machine was down. Moments later, another staff member claimed the room wasn’t ready. Which was it? The disorganization and lack of communication were completely unprofessional and frustrating. To make matters worse, although check-out was clearly stated as 11:00 a.m., we were repeatedly disturbed by room service knocking at 8:00 a.m. and again at 9:00 a.m., despite the “Do Not Disturb” sign being visibly posted on our door. This disregard for guest privacy and rest is unacceptable. What made the situation even more disappointing was the sense that we were being treated differently because of our age. I am a younger adult, and at times during the interaction, it felt as though we weren’t being taken seriously as if our concerns didn’t matter or we weren’t considered “real” guests. That is not only unprofessional, but discriminatory and unacceptable. We chose your hotel expecting a level of professionalism and hospitality.

10

Gayla

2 de jun. de 2025

·

Hospedou-se por 1 noite

Quick easy Check in and check out. Staff very friendly and helpful.

Quick easy Check in and check out. Staff very friendly and helpful.

10

James

26 de mai. de 2025

·

Hospedou-se por 2 noites

The hotel room was so amazing, and the staff were super friendly and helpful. They definitely deserve the high rating

The hotel room was so amazing, and the staff were super friendly and helpful. They definitely deserve the high rating

4

Adryan

27 de fev. de 2024

·

Hospedou-se por 2 noites

Housekeeping comes upon request. I requested housekeeping and the never came. In addition to that, when asked for extra towels they have no one on staff to bring it to you. You’re forced to come downstairs to pick them up. They also heave a major lady bug problem.

Housekeeping comes upon request. I requested housekeeping and the never came. In addition to that, when asked for extra towels they have no one on staff to bring it to you. You’re forced to come downstairs to pick them up. They also heave a major lady bug problem.

10

Sarah

27 de fev. de 2023

·

Hospedou-se por 1 noite

Desk staff was very polite and helpful. Check-in was quick and no hassle. The halls and elevators were all very clean and quiet. All in all, a very good hotel experience.

Desk staff was very polite and helpful. Check-in was quick and no hassle. The halls and elevators were all very clean and quiet. All in all, a very good hotel experience.

6

Tai

3 de jan. de 2023

·

Hospedou-se por 19.359 noites

Overall it’s an okay Holiday Inn. My biggest issues are that our room clearly wasn’t cleaned properly and the fact that the people working at the desk are literally NEVER there. Our room had been cleaned somewhat but there were still open K-Cups from the previous guests on the counter and the tub and toilet were still dirty. When we arrived for check in, there was no one at the desk, after waiting five minutes I walked back to the office and he said he was printing something for someone and would be right up, this took another 10 minutes, 15 total minutes waiting. Then, EVERYTIME I went downstairs for towels or to get something from the little store, NEVER anyone at the desk. No clue where they were, they would just pop up when they were ready and said how can I help you. Like what the heck??!

Overall it’s an okay Holiday Inn. My biggest issues are that our room clearly wasn’t cleaned properly and the fact that the people working at the desk are literally NEVER there. Our room had been cleaned somewhat but there were still open K-Cups from the previous guests on the counter and the tub and toilet were still dirty. When we arrived for check in, there was no one at the desk, after waiting five minutes I walked back to the office and he said he was printing something for someone and would be right up, this took another 10 minutes, 15 total minutes waiting. Then, EVERYTIME I went downstairs for towels or to get something from the little store, NEVER anyone at the desk. No clue where they were, they would just pop up when they were ready and said how can I help you. Like what the heck??!

2

Christopher

28 de dez. de 2022

·

Hospedou-se por 1 noite

I waited 30 minutes at the checkin counter as no one was at the counter

I waited 30 minutes at the checkin counter as no one was at the counter

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização conveniente nos subúrbios, perto de Wolfchase Galleria, restaurantes e da I-40; muitos sentiram que a área era segura e o estacionamento bem iluminado. Algumas avaliações relatam arrombamentos de veículos ou preocupações com a área mais ampla.

Avaliações dos hóspedes relacionadas

10

Robert

3 de ago. de 2025

·

Hospedou-se por 1 noite

Lots of options to eat thats in walking distance from the hotel.

Lots of options to eat thats in walking distance from the hotel.

10

Kimberly

3 de mai. de 2025

·

Hospedou-se por 1 noite

Good location, nice hotel

Good location, nice hotel

10

Brian

2 de jan. de 2025

·

Hospedou-se por 1 noite

Nice hotel, clean, and comfortable. Easily accessible to the mall and many great restaurants.

Nice hotel, clean, and comfortable. Easily accessible to the mall and many great restaurants.

2

Rodney

12 de jul. de 2024

·

Hospedou-se por 1 noite

All was actually great until I found my car broken into I the morning. They need better security in light of where the are.

All was actually great until I found my car broken into I the morning. They need better security in light of where the are.

10

Melanie

17 de jun. de 2024

·

Hospedou-se por 2 noites

Great location

Great location

8

Michael

27 de abr. de 2024

·

Hospedou-se por 1 noite

Room was great. Clean all around. The galleria is close and almost walkable. The area is good for the most part. It was perfect place for us to stop on our larger road trip.

Room was great. Clean all around. The galleria is close and almost walkable. The area is good for the most part. It was perfect place for us to stop on our larger road trip.

10

Jasmine

11 de abr. de 2024

·

Hospedou-se por 1 noite

Love this property. A lil far out but quiet and safe

Love this property. A lil far out but quiet and safe

2

Troy

26 de jan. de 2024

·

Hospedou-se por 7 noites

Water was bad, my car got vandalized. Avoid this area.

Water was bad, my car got vandalized. Avoid this area.

10

Lynn

10 de set. de 2023

·

Hospedou-se por 1 noite

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

10

EARL

29 de dez. de 2022

·

Hospedou-se por 1 noite

Accessibility to interstate highway.

Accessibility to interstate highway.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

A qualidade do café da manhã é frequentemente elogiada, mas muitos observam que não está incluído e pode ser caro, com fechamentos ocasionais antecipados ou falta de pessoal. O bar/restaurante é útil, embora o horário de funcionamento e o cardápio sejam limitados; vários hóspedes apreciaram o jantar.

Avaliações dos hóspedes relacionadas

10

Mark

26 de jul. de 2025

·

Hospedou-se por 4 noites

Breakfast was taken seriously and a strength. Staff was courteous and ready to help if needed.

Breakfast was taken seriously and a strength. Staff was courteous and ready to help if needed.

8

Margo

15 de jun. de 2025

·

Hospedou-se por 2 noites

This stay was nice but paying extra for the meal that you basically can get at any other hotel for free wasn’t worth it. However, the dinner at the bar area they were really good worth the money big portions nice day all in all.

This stay was nice but paying extra for the meal that you basically can get at any other hotel for free wasn’t worth it. However, the dinner at the bar area they were really good worth the money big portions nice day all in all.

10

Kim

3 de nov. de 2024

·

Hospedou-se por 1 noite

The front desk staff were friendly and accommodating upon arrival and departure. The rooms were clean and comfortable with a nice big bathroom with walk-in shower. The a/c was very noisy, but it worked. The breakfast was wonderful! Real scrambled eggs and bacon, better than any of the other hotels we’ve stayed in lately, as well as a friendly, helpful hostess. We would definitely stay there again.

The front desk staff were friendly and accommodating upon arrival and departure. The rooms were clean and comfortable with a nice big bathroom with walk-in shower. The a/c was very noisy, but it worked. The breakfast was wonderful! Real scrambled eggs and bacon, better than any of the other hotels we’ve stayed in lately, as well as a friendly, helpful hostess. We would definitely stay there again.

6

Laqueater

3 de ago. de 2024

·

Hospedou-se por 1 noite

I didn't like the fact that you are paying $200 a night and still have to pay for breakfast.

I didn't like the fact that you are paying $200 a night and still have to pay for breakfast.

10

Cassandra

25 de abr. de 2024

·

Hospedou-se por 1 noite

The rooms were very spacious! Breakfast was the best I’ve had at any hotel. The room’s refrigerator needed repair or replacement.

The rooms were very spacious! Breakfast was the best I’ve had at any hotel. The room’s refrigerator needed repair or replacement.

8

Chris

31 de jan. de 2024

·

Hospedou-se por 2 noites

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

8

Jozette

14 de nov. de 2023

·

Hospedou-se por 1 noite

The only issue I have was the $50.00 deposit asked for upon our stay. I don't remember seeing anything about this when booking. Also, the breakfast was expensive with limited options. I paid about the same amount just taking my family to breakfast at a restaurant. The hotel was great though, and the area was nice. Right near the Wolf base mall

The only issue I have was the $50.00 deposit asked for upon our stay. I don't remember seeing anything about this when booking. Also, the breakfast was expensive with limited options. I paid about the same amount just taking my family to breakfast at a restaurant. The hotel was great though, and the area was nice. Right near the Wolf base mall

2

Debra

2 de nov. de 2023

·

Hospedou-se por 1 noite

I paid $165.00 for one night and was told that breakfast was at 7:00. When I went to breakfast I was told that breakfast was not included and would be $12.50 more. Seriously $165 and breakfast is not included. NOT ACCEPTABLE!

I paid $165.00 for one night and was told that breakfast was at 7:00. When I went to breakfast I was told that breakfast was not included and would be $12.50 more. Seriously $165 and breakfast is not included. NOT ACCEPTABLE!

10

Jerod

7 de mar. de 2023

·

Hospedou-se por 2 noites

Overall the stay was very good. The first day we got to breakfast 20 minutes before they closed and the workers were just finished cleaning up because they had shut down early. Very early considering there was no food out and everything was clean. That was extremely frustrating.

Overall the stay was very good. The first day we got to breakfast 20 minutes before they closed and the workers were just finished cleaning up because they had shut down early. Very early considering there was no food out and everything was clean. That was extremely frustrating.

8

Dame

2 de jan. de 2023

·

Hospedou-se por 1 noite

Paid for breakfast n the cook didn’t come in but overall it was a very nice clean room

Paid for breakfast n the cook didn’t come in but overall it was a very nice clean room

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

2

Johanna

há 2 semanas

·

Hospedou-se por 1 noite

At about 1130 hours, a large group of guests started playing really loud music. I called the front desk and Samuel told me he had just gotten on shift and he was aware and that “I needed to give him time” I waited until midnight,I had been on the road for 2 days, exhausted, overly exhausted. My mother had died and I just needed rest. I called the desk a second time, Samuel was not concerned, he said he tried. I made the comment that I should pull my car up and shine my brights and honk my horn until someone turns the music off. I told him I was calling the police. But I didn’t know that the cops were already there. Finally the party was broken up, and Samuel calls my personal cell phone telling me to come downstairs, but I am not dressed, so I said no and hung up. The next thing there are 4 black police officers at my door, telling me to pack up and leave. I am 64 years old, it was 12:30 in the morning-the party was still going on, and myself and my daughter got escorted out, and I had to sign a CONTRACT THAT I CANNOT EVER ENTER ON YOUR PROPERTY AGAIN!

At about 1130 hours, a large group of guests started playing really loud music. I called the front desk and Samuel told me he had just gotten on shift and he was aware and that “I needed to give him time” I waited until midnight,I had been on the road for 2 days, exhausted, overly exhausted. My mother had died and I just needed rest. I called the desk a second time, Samuel was not concerned, he said he tried. I made the comment that I should pull my car up and shine my brights and honk my horn until someone turns the music off. I told him I was calling the police. But I didn’t know that the cops were already there. Finally the party was broken up, and Samuel calls my personal cell phone telling me to come downstairs, but I am not dressed, so I said no and hung up. The next thing there are 4 black police officers at my door, telling me to pack up and leave. I am 64 years old, it was 12:30 in the morning-the party was still going on, and myself and my daughter got escorted out, and I had to sign a CONTRACT THAT I CANNOT EVER ENTER ON YOUR PROPERTY AGAIN!

10

Jessica

há 3 semanas

·

Hospedou-se por 2 noites

Excellent service excellent hotel. I had a great time. I enjoyed my stay. I highly recommend any and everybody That is traveling to visit Holiday Inn and suites by IHG. I was pissed that they did not have any grits for breakfast. Hell but I’ll be back.

Excellent service excellent hotel. I had a great time. I enjoyed my stay. I highly recommend any and everybody That is traveling to visit Holiday Inn and suites by IHG. I was pissed that they did not have any grits for breakfast. Hell but I’ll be back.

10

Eva

12 de ago. de 2026

·

Hospedou-se por 1 noite

Good clean

Good clean

6

Jim

28 de jul. de 2026

·

Hospedou-se por 1 noite

Staff was great. Room was pretty nice. Shower was a disaster. Lots of black/dark mold. I needed a shower and used it, but I was very reluctant. A little tilex goes a long way.

Staff was great. Room was pretty nice. Shower was a disaster. Lots of black/dark mold. I needed a shower and used it, but I was very reluctant. A little tilex goes a long way.

10

Delita

25 de jul. de 2026

·

Hospedou-se por 2 noites

Excellent!

Excellent!

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $197	16 $98	17 $98	18 $109	19 $153
20 $98	21 $98	22 $101	23 $110	24 $101	25 $121	26 $124
27 $104	28 $106	29 $114	30 $126

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-09-15: 196.5366538330078USD
2026-09-16: 97.8448135883789USD
2026-09-17: 97.8448135883789USD
2026-09-18: 108.83450398805236USD
2026-09-19: 152.64234144506835USD
2026-09-20: 97.55371857312011USD
2026-09-21: 97.55371857312011USD
2026-09-22: 100.54708698184203USD
2026-09-23: 109.87532706271361USD
2026-09-24: 100.88834044894409USD
2026-09-25: 120.87219804075622USD
2026-09-26: 123.8654696524658USD
2026-09-27: 104.47201223776244USD
2026-09-28: 105.88429824710083USD
2026-09-29: 113.87924748042296USD
2026-09-30: 125.86815583891295USD
2026-10-01: 133.86331626571655USD
2026-10-02: 171.85830833807373USD
2026-10-03: 170.83183762042236USD
2026-10-04: 133.86331626571655USD
2026-10-05: 141.85694553977964USD
2026-10-06: 154.84660300982665USD
2026-10-07: 148.85136565475463USD
2026-10-08: 135.86008903468323USD
2026-10-09: 158.8434044472656USD
2026-10-10: 152.84818469165037USD
2026-10-11: 128.86142745062256USD
2026-10-12: 136.8578462385864USD
2026-10-13: 155.84394662649535USD
2026-10-14: 147.85217409512327USD
2026-10-15: 139.85111785029602USD
2026-10-16: 164.838113818634USD
2026-10-17: 170.83386155795287USD
2026-10-18: 131.8948874219055USD
2026-10-19: 139.85829842866517USD
2026-10-20: 157.84421288763426USD
2026-10-21: 145.8520134307251USD
2026-10-22: 143.8653427499542USD
2026-10-23: 170.83386155795287USD
2026-10-24: 165.86780523687744USD
2026-10-25: 135.07596283699036USD
2026-10-26: 137.15377230473328USD
2026-10-27: 152.84818469165037USD
2026-10-28: 153.8473938507385USD
2026-10-29: 125.62410417164611USD
2026-10-30: 169.34612667736815USD
2026-10-31: 184.82270178790282USD
2026-11-01: 128.86142745062256USD
2026-11-02: 135.86008903468323USD
2026-11-03: 152.84818469165037USD
2026-11-04: 153.84125164031983USD
2026-11-05: 143.8653427499542USD
2026-11-06: 157.84421288763426USD
2026-11-07: 157.84421288763426USD
2026-11-08: 130.49906570439148USD
2026-11-09: 135.86008903468323USD
2026-11-10: 135.40334793214416USD
2026-11-11: 140.31717786520386USD
2026-11-12: 133.8932969403534USD
2026-11-13: 135.4196714283142USD
2026-11-14: 135.42207375416564USD
2026-11-15: 126.6890385021057USD