The Upper House
US$ 131
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 131
/noite
Média para setembro
Preços médios mensais
Em The Upper House, o preço por noite é, em média, US$ 125 no mês mais barato (novembro) e US$ 140 no mês mais caro (maio), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 126 |
| fevereiro | US$ 132 |
| março | US$ 135 |
| abril | US$ 133 |
| maio | US$ 140 |
| junho | US$ 139 |
| julho | US$ 139 |
| agosto | US$ 140 |
| setembro | US$ 131 |
| outubro | US$ 133 |
| novembro | US$ 125 |
| dezembro | US$ 139 |
J
F
M
A
M
J
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set. · US$ 131
S
O
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Mais caro: maio (aprox. US$ 140)
Mais barato: novembro (aprox. US$ 125)
Sobre este alojamento
Contemple fantásticas vistas a partir da açoteia e do jardim ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis. O espaço dispõe também de uma área para piqueniques e de um salão de banquetes.
Comodidades
Contemple fantásticas vistas a partir da açoteia e do jardim ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis. O espaço dispõe também de uma área para piqueniques e de um salão de banquetes.
Comodidades para negócios
As principais comodidades incluem jornais grátis no lobby, um serviço de limpeza a seco e uma receção aberta 24 horas. Entre os espaços para eventos deste hotel contam-se uma zona para conferências e 3 salas de reuniões. Há estacionamento grátis no local.
Restaurante
Termine o dia com uma bebida refrescante no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço preparado no momento grátis, servido diariamente entre as 7:00 e as 9:30.
Quartos
Sinta-se em casa num dos 24 quartos com um televisor de ecrã plano. O acesso à internet com e sem fios é gratuito. As casas de banho estão equipadas com uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cafeteiras/bules e de ferros/tábuas de engomar.
Localização
Em Stoke-on-Trent, The Upper House ficará numa zona rural, a 5 minuto(s) de carro de World of Wedgwood e a 6 minuto(s) de Floresta de Macacos de Trentham. Este hotel está a 8,4 km (5,2 mi) de Trentham Gardens e a 8,9 km (5,5 mi) de Fenton Manor Sports Complex.
O que há nas proximidades
World of Wedgwood(1.6 milhas)
Floresta de Macacos de Trentham(2.3 milhas)
Trentham Gardens(2.4 milhas)
Willow Maze(2.5 milhas)
Longton Park(3 milhas)
Hide And Speak Maze(4.2 milhas)
Gladstone Pottery Museum(4.2 milhas)
Stone Leisure Centre(4.6 milhas)
Awesome Walls, Stoke on Trent(4.7 milhas)
Little Moreton Hall(4.7 milhas)
St Giles Church(4.7 milhas)
Bet365 Stadium(5.2 milhas)
Foxfield Railway(5.2 milhas)
Fenton Manor Sports Complex(5.5 milhas)
Hartland House Spa(5.6 milhas)
Aeroporto de Manchester (MAN)(44.3 milhas)
Aeroporto de Birmingham (BHX)(50.7 milhas)
Estacionamento
Restaurante
Quartos de não fumadores
Serviço de quartos
Limpeza a seco
Serviços de limpeza
Localização
The Green, Barlaston, Inglaterra, Reino Unido
World of Wedgwood (1.6 milhas)
Floresta de Macacos de Trentham (2.3 milhas)
Trentham Gardens (2.4 milhas)
Willow Maze (2.5 milhas)
Longton Park (3 milhas)
Hide And Speak Maze (4.2 milhas)
Avaliações dos hóspedes
9.2
Soberbo
Com base em 826 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No The Upper House, os hóspedes elogiam frequentemente a simpatia e a atenção do pessoal, a localização tranquila no campo com jardins encantadores e a comida geralmente agradável, enquanto muitos consideram os quartos confortáveis e a propriedade conveniente para paragens na M6 e atrações nas proximidades.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No The Upper House, os hóspedes elogiam frequentemente a simpatia e a atenção do pessoal, a localização tranquila no campo com jardins encantadores e a comida geralmente agradável, enquanto muitos consideram os quartos confortáveis e a propriedade conveniente para paragens na M6 e atrações nas proximidades.
As principais desvantagens incluem ruído ocasional ou indisponibilidade do restaurante durante casamentos, alguns quartos pequenos ou desatualizados com camas firmes ou paredes finas e experiências de pequeno-almoço inconsistentes ou serviço lento em horários de pico. A limpeza é amplamente elogiada, embora alguns hóspedes tenham notado pequenas falhas na manutenção ou na arrumação, como itens manchados ou um chuveiro que não brilhava. No geral, espere uma estadia num casarão de campo charmoso, com um serviço acolhedor, terrenos relaxantes e refeições geralmente boas.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os amplos terrenos, o estacionamento fácil, um salão e bar acolhedores e detalhes práticos, como elevador e carregadores para veículos elétricos são apreciados. Casamentos e eventos podem limitar a disponibilidade do restaurante ou causar algum ruído nos quartos próximos.
Avaliações dos hóspedes relacionadas
8
Lee
21 de set. de 2025
·
A estadia foi de 1 noite
Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on
Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on
10
David
15 de mai. de 2025
·
A estadia foi de 2 noites
Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.
Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.
10
Rob
24 de nov. de 2024
·
A estadia foi de 2 noites
It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
10
Martin
7 de mar. de 2025
·
A estadia foi de 1 noite
Really nice hotel,which is refreshing when hotels are becoming more of the same. It’s got a lovely ambiance and sits in grounds which are just perfect for a walk before dinner. The staff are extremely friendly and helpful plus the restaurant serves nice food at a very competitive price. We stayed there after my wife went to the Emma Bridgewater factory which is just up the road. It’s also close to the Wedgewood experience if you’re into that sort of thing. A real plus for me were the electric chargers for the car too. Thoroughly recommended.
Really nice hotel,which is refreshing when hotels are becoming more of the same. It’s got a lovely ambiance and sits in grounds which are just perfect for a walk before dinner. The staff are extremely friendly and helpful plus the restaurant serves nice food at a very competitive price. We stayed there after my wife went to the Emma Bridgewater factory which is just up the road. It’s also close to the Wedgewood experience if you’re into that sort of thing. A real plus for me were the electric chargers for the car too. Thoroughly recommended.
10
Christopher
2 de out. de 2023
·
A estadia foi de 1 noite
Excellent service, quiet comfortable lounge. Easy parking. Good all round service
Excellent service, quiet comfortable lounge. Easy parking. Good all round service
10
Karen
11 de jul. de 2023
·
A estadia foi de 2 noites
Lovely friendly staff. Relaxing setting, quiet location and beautiful scenery. Hotel had loads of character. Only downside we were unable to get in the restaurant both evenings as fully booked with external guests. We were over the main function room which had a wedding in on the 2nd night, however, it did end at 11.30pm. So would check ahead if you want to eat there in the evening. Overall a good stay.
Lovely friendly staff. Relaxing setting, quiet location and beautiful scenery. Hotel had loads of character. Only downside we were unable to get in the restaurant both evenings as fully booked with external guests. We were over the main function room which had a wedding in on the 2nd night, however, it did end at 11.30pm. So would check ahead if you want to eat there in the evening. Overall a good stay.
10
Sheila
24 de jun. de 2024
·
A estadia foi de 3 noites
This was our second stay at the property. We returned not only for the beautiful location & accommodation, but we also enjoyed our dining experience very much. The included breakfast was far above average in terms of selection, taste, and service, and the dinner options were superb. Parking is convenient and included. There is a lift if you need it, and they also have improved their Wifi since our last visit last year. A loud event took place at the hotel our last night but we received communication about it beforehand so it wasn't a problem (music off before 11pm). Our only regret was not taking advantage of the gorgeous lounge for an evening drink!
This was our second stay at the property. We returned not only for the beautiful location & accommodation, but we also enjoyed our dining experience very much. The included breakfast was far above average in terms of selection, taste, and service, and the dinner options were superb. Parking is convenient and included. There is a lift if you need it, and they also have improved their Wifi since our last visit last year. A loud event took place at the hotel our last night but we received communication about it beforehand so it wasn't a problem (music off before 11pm). Our only regret was not taking advantage of the gorgeous lounge for an evening drink!
10
Ken
14 de out. de 2025
·
A estadia foi de 2 noites
Lovely hotel well presented in all area's. Staff very friendly and helpful. Ample parking in front of hotel
Lovely hotel well presented in all area's. Staff very friendly and helpful. Ample parking in front of hotel
10
Jenny
26 de out. de 2023
·
A estadia foi de 1 noite
Loved it! Accommodation spacious, clean and modern. Beautiful grounds, tasty food, cosy lounge and fantastic staff/service! Thank you 😊
Loved it! Accommodation spacious, clean and modern. Beautiful grounds, tasty food, cosy lounge and fantastic staff/service! Thank you 😊
10
Carole
10 de nov. de 2025
·
A estadia foi de 1 noite
Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.
Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza geral dos quartos e das áreas comuns é elogiada. Alguns hóspedes notaram pequenas questões, como roupa de cama ou estofamento manchados e um chuveiro que precisa de uma limpeza melhor, além de algumas áreas que parecem um pouco desgastadas.
Avaliações dos hóspedes relacionadas
10
Rebecca
26 de jan. de 2025
·
A estadia foi de 2 noites
Really comfortable room and bed with a modern bathroom that’s super clean. Staff were welcoming and the breakfast was great with lots of options. Parking is easy and it’s really accessible for visiting our family. Would suggest a little bit more personal interaction to gauge why a customer visits and share what else is available food/drink wise from the hotel besides breakfast. Will be staying again in a couple of weeks and looking forward to it.
Really comfortable room and bed with a modern bathroom that’s super clean. Staff were welcoming and the breakfast was great with lots of options. Parking is easy and it’s really accessible for visiting our family. Would suggest a little bit more personal interaction to gauge why a customer visits and share what else is available food/drink wise from the hotel besides breakfast. Will be staying again in a couple of weeks and looking forward to it.
10
Lesley
2 de ago. de 2024
·
A estadia foi de 1 noite
Our room was small but cute. We had everything we needed & the bed was super comfy. Staff were lovely & helpful. My only issue ( & it’s a small one) is I ordered scrambled eggs for breakfast but what I got was like a cut up omelette. Would stay again!
Our room was small but cute. We had everything we needed & the bed was super comfy. Staff were lovely & helpful. My only issue ( & it’s a small one) is I ordered scrambled eggs for breakfast but what I got was like a cut up omelette. Would stay again!
6
Rebecca
21 de mai. de 2023
·
A estadia foi de 2 noites
The property is absolutely stunning set in beautiful grounds with great history. I grew up in the village so ideal for still visiting my family. Unfortunately there was a wedding and our room was directly above the disco so our second night wasn’t as comfortable as we had hoped with the noise. If there is a wedding, I would have expected the rooms to be allocated differently to put those not attending it away from it. The tv in our room didn’t work and even though the bed was comfortable the rooms do need modernising but were very clean. Breakfast was standard with a range of menu options and the service was friendly but nothing above and beyond. Given the competition, would really encourage the owners to consider revamping and moving customer service up a notch to match the wonderful setting on offer.
The property is absolutely stunning set in beautiful grounds with great history. I grew up in the village so ideal for still visiting my family. Unfortunately there was a wedding and our room was directly above the disco so our second night wasn’t as comfortable as we had hoped with the noise. If there is a wedding, I would have expected the rooms to be allocated differently to put those not attending it away from it. The tv in our room didn’t work and even though the bed was comfortable the rooms do need modernising but were very clean. Breakfast was standard with a range of menu options and the service was friendly but nothing above and beyond. Given the competition, would really encourage the owners to consider revamping and moving customer service up a notch to match the wonderful setting on offer.
10
Carole
18 de nov. de 2025
·
A estadia foi de 1 noite
We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.
We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.
10
Dianne
3 de ago. de 2025
·
A estadia foi de 1 noite
An excellent property in the beautiful countryside with gorgeous gardens obviously looked after by enthusiastic gardeners. 🌳🌹🪻🪷 The decor is fitting to this country mansion and the whole house is very clean, and my bedroom was exceptionally clean and well stocked with soap, shampoo etc. and my bed very comfortable giving me a good night’s sleep 💤 The food offers a wide range for everyone’s taste and the quality is far better than many city 5 star hotels I’ve stayed in! The staff are all professional, courteous, polite and helpful and I would like to compliment Jack (a young restaurant waiter), who made me feel very welcomed and was very helpful ensuring I received a good breakfast (as I have medical issues). This young man is an asset to this lovely hotel and as a retired Regional HR Manager I see lots of potential in him to rise up - so GM watch out!! 😅 Many thanks to everyone from housekeeping to GM for making my brief visit keen to return for longer. 👍⭐️⭐️⭐️⭐️⭐️
An excellent property in the beautiful countryside with gorgeous gardens obviously looked after by enthusiastic gardeners. 🌳🌹🪻🪷 The decor is fitting to this country mansion and the whole house is very clean, and my bedroom was exceptionally clean and well stocked with soap, shampoo etc. and my bed very comfortable giving me a good night’s sleep 💤 The food offers a wide range for everyone’s taste and the quality is far better than many city 5 star hotels I’ve stayed in! The staff are all professional, courteous, polite and helpful and I would like to compliment Jack (a young restaurant waiter), who made me feel very welcomed and was very helpful ensuring I received a good breakfast (as I have medical issues). This young man is an asset to this lovely hotel and as a retired Regional HR Manager I see lots of potential in him to rise up - so GM watch out!! 😅 Many thanks to everyone from housekeeping to GM for making my brief visit keen to return for longer. 👍⭐️⭐️⭐️⭐️⭐️
10
Douglas
16 de out. de 2025
·
A estadia foi de 1 noite
Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however.
Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however.
6
Sarah
8 de set. de 2025
·
A estadia foi de 1 noite
Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow
Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow
10
Carole
10 de nov. de 2025
·
A estadia foi de 1 noite
Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.
Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.
10
Jeffrey
24 de jan. de 2025
·
A estadia foi de 1 noite
Great staff. Interior decorating needed
Great staff. Interior decorating needed
10
Frederick
18 de abr. de 2025
·
A estadia foi de 2 noites
Staying at the Upper House Hotel was a most enjoyable few days , very clean and comfortable room, food excellent, and staff very friendly. Hotel in beautiful grounds. Would recommend.
Staying at the Upper House Hotel was a most enjoyable few days , very clean and comfortable room, food excellent, and staff very friendly. Hotel in beautiful grounds. Would recommend.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Muitos consideram os quartos confortáveis, embora os tamanhos variem de quartos pequenos a suítes espaçosas e a decoração pode parecer desatualizada em alguns lugares. Alguns relatam paredes finas, colchões firmes, ruído ocasional durante eventos, Wi-Fi irregular e falta de mini-frigoríficos nos quartos.
Avaliações dos hóspedes relacionadas
8
Lee
21 de set. de 2025
·
A estadia foi de 1 noite
Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on
Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on
8
Bruce
18 de abr. de 2024
·
A estadia foi de 1 noite
Rooms were dated but appropriate for this property. We were only there a few hours and did not get the opportunity to indulge in the breakfast due early schedule the next day.
Rooms were dated but appropriate for this property. We were only there a few hours and did not get the opportunity to indulge in the breakfast due early schedule the next day.
8
Pamela
10 de jul. de 2024
·
A estadia foi de 2 noites
Exquisite setting, lovely ambiance. Room smaller than expected and mattress too hard for my bony prominences but may be preferred by some.
Exquisite setting, lovely ambiance. Room smaller than expected and mattress too hard for my bony prominences but may be preferred by some.
8
Janette
12 de nov. de 2024
·
We booked a Luxury Suite which was very spacious with it’s own dressing area. The hotel is very grande and the reception room on the main floor was very relaxing for a coffee and cake. Wish we had more time to explore the hotel grounds.
We booked a Luxury Suite which was very spacious with it’s own dressing area. The hotel is very grande and the reception room on the main floor was very relaxing for a coffee and cake. Wish we had more time to explore the hotel grounds.
10
Siobhan
24 de out. de 2024
·
A estadia foi de 1 noite
Beautiful hotel with a spacious garden. The staff were excellent the only gripe I have is that I found the bed too hard for me and had a restless night.
Beautiful hotel with a spacious garden. The staff were excellent the only gripe I have is that I found the bed too hard for me and had a restless night.
10
Sheila
24 de jun. de 2024
·
A estadia foi de 3 noites
This was our second stay at the property. We returned not only for the beautiful location & accommodation, but we also enjoyed our dining experience very much. The included breakfast was far above average in terms of selection, taste, and service, and the dinner options were superb. Parking is convenient and included. There is a lift if you need it, and they also have improved their Wifi since our last visit last year. A loud event took place at the hotel our last night but we received communication about it beforehand so it wasn't a problem (music off before 11pm). Our only regret was not taking advantage of the gorgeous lounge for an evening drink!
This was our second stay at the property. We returned not only for the beautiful location & accommodation, but we also enjoyed our dining experience very much. The included breakfast was far above average in terms of selection, taste, and service, and the dinner options were superb. Parking is convenient and included. There is a lift if you need it, and they also have improved their Wifi since our last visit last year. A loud event took place at the hotel our last night but we received communication about it beforehand so it wasn't a problem (music off before 11pm). Our only regret was not taking advantage of the gorgeous lounge for an evening drink!
8
J
16 de set. de 2024
·
A estadia foi de 1 noite
Really nice place. Stayed in the "Bluebell" room. Was disappointed to see the condition of the paintwork surrounding the light fitting by the wardrobe; doesn't scream "4 star hotel". Also, I was a little disappointed that there were so few channels available on the TV. Other than that, I was impressed.
Really nice place. Stayed in the "Bluebell" room. Was disappointed to see the condition of the paintwork surrounding the light fitting by the wardrobe; doesn't scream "4 star hotel". Also, I was a little disappointed that there were so few channels available on the TV. Other than that, I was impressed.
6
Paul
19 de abr. de 2025
·
A estadia foi de 2 noites
Lovely location. Service is very good and friendly. Unfortunately the rooms are small and walls are thin - we heard conversations olin next rooms up until 3a.m plus. Pose of adjacent showers and toilets. Not a place fora restful sleep.
Lovely location. Service is very good and friendly. Unfortunately the rooms are small and walls are thin - we heard conversations olin next rooms up until 3a.m plus. Pose of adjacent showers and toilets. Not a place fora restful sleep.
10
Sheila
3 de jul. de 2023
·
A estadia foi de 3 noites
My only complaint was the wifi! It would disconnect every couple of minutes during use. Other than that, our stay at the Upper House was excellent. : )
My only complaint was the wifi! It would disconnect every couple of minutes during use. Other than that, our stay at the Upper House was excellent. : )
10
ian
29 de out. de 2024
·
A estadia foi de 1 noite
pleasant staff on reception. excellent room if smaller than normal
pleasant staff on reception. excellent room if smaller than normal
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Serviço
O serviço é consistentemente simpático e atencioso, tanto na receção quanto nas equipas de serviço de refeições. Ocasionalmente, é relatado um serviço lento ou menos personalizado durante os horários de pico ou casamentos.
Avaliações dos hóspedes relacionadas
8
Lee
21 de set. de 2025
·
A estadia foi de 1 noite
Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on
Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on
8
Zain
19 de nov. de 2025
·
A estadia foi de 3 noites
Excellent room and staff. Reasonable breakfast. Dinner was disappointing and rather expensive for the quality of food received
Excellent room and staff. Reasonable breakfast. Dinner was disappointing and rather expensive for the quality of food received
10
Paul
1 de out. de 2023
·
A estadia foi de 3 noites
Stayed for 3 nights at the Upper House in a double room. This was our second stay at the hotel. We were visiting the British Ceramics Biennial and the hotel is in a good position near Wedgewood to visit the museum and to get to the other exhibitions in Stoke itself. The hotel is in a delightful position outside Stoke near countryside providing excellent walks. It is walkable to the Wedgewood museum. It is also a short drive to Trentham Gardens. The room was comfortable and the food good (breakfast and evening meals). In particular the service by the hotel staff was excellent and very helpful. In particular the dining room staff were excellent - nothing was too much trouble. We would recommend this hotel for visits to Stoke.
Stayed for 3 nights at the Upper House in a double room. This was our second stay at the hotel. We were visiting the British Ceramics Biennial and the hotel is in a good position near Wedgewood to visit the museum and to get to the other exhibitions in Stoke itself. The hotel is in a delightful position outside Stoke near countryside providing excellent walks. It is walkable to the Wedgewood museum. It is also a short drive to Trentham Gardens. The room was comfortable and the food good (breakfast and evening meals). In particular the service by the hotel staff was excellent and very helpful. In particular the dining room staff were excellent - nothing was too much trouble. We would recommend this hotel for visits to Stoke.
10
Rebecca
17 de fev. de 2025
·
A estadia foi de 1 noite
Another comfortable stay whilst visiting my parents in the village. It’s a beautiful property ideal for walks around the area whilst offering home comforts and a great breakfast. I always have a great night sleep and the bathroom facilities are really modern. Customer Service just needs to be a little more personable as I stay here quite regularly and they haven’t yet realised with the ‘welcome to me back’ however it’s perfect for my family.
Another comfortable stay whilst visiting my parents in the village. It’s a beautiful property ideal for walks around the area whilst offering home comforts and a great breakfast. I always have a great night sleep and the bathroom facilities are really modern. Customer Service just needs to be a little more personable as I stay here quite regularly and they haven’t yet realised with the ‘welcome to me back’ however it’s perfect for my family.
10
Carole
18 de nov. de 2025
·
A estadia foi de 1 noite
We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.
We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.
10
Dianne
3 de ago. de 2025
·
A estadia foi de 1 noite
An excellent property in the beautiful countryside with gorgeous gardens obviously looked after by enthusiastic gardeners. 🌳🌹🪻🪷 The decor is fitting to this country mansion and the whole house is very clean, and my bedroom was exceptionally clean and well stocked with soap, shampoo etc. and my bed very comfortable giving me a good night’s sleep 💤 The food offers a wide range for everyone’s taste and the quality is far better than many city 5 star hotels I’ve stayed in! The staff are all professional, courteous, polite and helpful and I would like to compliment Jack (a young restaurant waiter), who made me feel very welcomed and was very helpful ensuring I received a good breakfast (as I have medical issues). This young man is an asset to this lovely hotel and as a retired Regional HR Manager I see lots of potential in him to rise up - so GM watch out!! 😅 Many thanks to everyone from housekeeping to GM for making my brief visit keen to return for longer. 👍⭐️⭐️⭐️⭐️⭐️
An excellent property in the beautiful countryside with gorgeous gardens obviously looked after by enthusiastic gardeners. 🌳🌹🪻🪷 The decor is fitting to this country mansion and the whole house is very clean, and my bedroom was exceptionally clean and well stocked with soap, shampoo etc. and my bed very comfortable giving me a good night’s sleep 💤 The food offers a wide range for everyone’s taste and the quality is far better than many city 5 star hotels I’ve stayed in! The staff are all professional, courteous, polite and helpful and I would like to compliment Jack (a young restaurant waiter), who made me feel very welcomed and was very helpful ensuring I received a good breakfast (as I have medical issues). This young man is an asset to this lovely hotel and as a retired Regional HR Manager I see lots of potential in him to rise up - so GM watch out!! 😅 Many thanks to everyone from housekeeping to GM for making my brief visit keen to return for longer. 👍⭐️⭐️⭐️⭐️⭐️
10
rob
22 de mar. de 2024
·
A estadia foi de 3 noites
Fabulous country Hotel with absolutely amazing helpful friendly staff , fantastic food could not recommend highly enough
Fabulous country Hotel with absolutely amazing helpful friendly staff , fantastic food could not recommend highly enough
10
Douglas
16 de out. de 2025
·
A estadia foi de 1 noite
Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however.
Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however.
10
John
16 de jul. de 2025
·
A estadia foi de 1 noite
This is an outstanding property in a quiet, picturesque part of Stoke-on-Trent (the village of Barlaston). Morgan at Reception on Tuesday afternoon 15/7/25 was fantastic… very helpful, very pleasant! Dinner was very nice…and the wait staff pleasant and efficient! Our room was well appointed and beds very comfortable, with a nice ensuite and shower. This property exceeded our expectations! We highly recommend this property! John & Suzanne Teague, Lake Macquarie, NSW, Australia.
This is an outstanding property in a quiet, picturesque part of Stoke-on-Trent (the village of Barlaston). Morgan at Reception on Tuesday afternoon 15/7/25 was fantastic… very helpful, very pleasant! Dinner was very nice…and the wait staff pleasant and efficient! Our room was well appointed and beds very comfortable, with a nice ensuite and shower. This property exceeded our expectations! We highly recommend this property! John & Suzanne Teague, Lake Macquarie, NSW, Australia.
6
Sarah
8 de set. de 2025
·
A estadia foi de 1 noite
Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow
Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização tranquila no campo, com belos jardins, ideal para caminhadas, e conveniente para paragens na M6 e visitas a Wedgwood, Trentham Gardens e Stoke-on-Trent. Muitos apreciam o ambiente calmo e cénico.
Avaliações dos hóspedes relacionadas
10
David
15 de mai. de 2025
·
A estadia foi de 2 noites
Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.
Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.
10
Rob
24 de nov. de 2024
·
A estadia foi de 2 noites
It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
10
Mark
21 de abr. de 2024
·
A estadia foi de 1 noite
Beautiful location in its own grounds but within a short distance from such attractions as Trentham gardens and the Monkey forest.
Beautiful location in its own grounds but within a short distance from such attractions as Trentham gardens and the Monkey forest.
10
Paul
1 de out. de 2023
·
A estadia foi de 3 noites
Stayed for 3 nights at the Upper House in a double room. This was our second stay at the hotel. We were visiting the British Ceramics Biennial and the hotel is in a good position near Wedgewood to visit the museum and to get to the other exhibitions in Stoke itself. The hotel is in a delightful position outside Stoke near countryside providing excellent walks. It is walkable to the Wedgewood museum. It is also a short drive to Trentham Gardens. The room was comfortable and the food good (breakfast and evening meals). In particular the service by the hotel staff was excellent and very helpful. In particular the dining room staff were excellent - nothing was too much trouble. We would recommend this hotel for visits to Stoke.
Stayed for 3 nights at the Upper House in a double room. This was our second stay at the hotel. We were visiting the British Ceramics Biennial and the hotel is in a good position near Wedgewood to visit the museum and to get to the other exhibitions in Stoke itself. The hotel is in a delightful position outside Stoke near countryside providing excellent walks. It is walkable to the Wedgewood museum. It is also a short drive to Trentham Gardens. The room was comfortable and the food good (breakfast and evening meals). In particular the service by the hotel staff was excellent and very helpful. In particular the dining room staff were excellent - nothing was too much trouble. We would recommend this hotel for visits to Stoke.
10
Colin
21 de jul. de 2023
·
A estadia foi de 1 noite
This is our third time here and we find it a friendly & comfortable place to stay to break our journey. The restaurant served good dinner &breakfast.Love the view & vast grounds to walk.
This is our third time here and we find it a friendly & comfortable place to stay to break our journey. The restaurant served good dinner &breakfast.Love the view & vast grounds to walk.
10
Mike
6 de dez. de 2023
·
A estadia foi de 1 noite
Last minute business trip. Found this place local to where i needed to be. Lovely setting and and a great location. A very warm welcome. Food and service was excellent. Room well equiped and comfortable. Was advised that there was a wedding celebration on during my stay, but this did not impact me in the slightest. Overal a great little find and will be back at next opportunity.
Last minute business trip. Found this place local to where i needed to be. Lovely setting and and a great location. A very warm welcome. Food and service was excellent. Room well equiped and comfortable. Was advised that there was a wedding celebration on during my stay, but this did not impact me in the slightest. Overal a great little find and will be back at next opportunity.
10
James
4 de ago. de 2025
·
A estadia foi de 1 noite
Excellent experience. Ideally placed if you travel up and down the country and very comfortable. Dinner excellent, breakfast too. The sitting room is very relaxed, and there is a resident cat who doesn't bother you at all.
Excellent experience. Ideally placed if you travel up and down the country and very comfortable. Dinner excellent, breakfast too. The sitting room is very relaxed, and there is a resident cat who doesn't bother you at all.
10
Alex
4 de out. de 2025
·
A estadia foi de 1 noite
Great stay. Amazing location
Great stay. Amazing location
10
Paul
26 de mai. de 2025
·
A estadia foi de 1 noite
Stunning location, great staff and very much recommended
Stunning location, great staff and very much recommended
8
Tina
5 de out. de 2025
·
A estadia foi de 2 noites
Lovely room, friendly staff. Great, peaceful location
Lovely room, friendly staff. Great, peaceful location
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O pequeno-almoço é amplamente elogiado pela qualidade e variedade, e muitos classificam os jantares como excelentes. Alguns hóspedes acharam o jantar dececionante ou caro, enfrentaram um serviço de pequeno-almoço lento ou opções limitadas, sentiram falta de itens como fruta fresca ou tiveram dificuldades em conseguir uma mesa para jantar quando estava cheio.
Avaliações dos hóspedes relacionadas
8
Zain
19 de nov. de 2025
·
A estadia foi de 3 noites
Excellent room and staff. Reasonable breakfast. Dinner was disappointing and rather expensive for the quality of food received
Excellent room and staff. Reasonable breakfast. Dinner was disappointing and rather expensive for the quality of food received
8
Patricia
4 de set. de 2023
·
A estadia foi de 1 noite
The hotel was very attractive inside and out and the staff were very attentive and friendly. The only thing I was not impressed with was the food. At breakfast there was no fresh fruit, to have on its own or with cereal. The burger I had one evening was very tasteless despite all the toppings, but others with me enjoyed their meals so I may have chosen badly.
The hotel was very attractive inside and out and the staff were very attentive and friendly. The only thing I was not impressed with was the food. At breakfast there was no fresh fruit, to have on its own or with cereal. The burger I had one evening was very tasteless despite all the toppings, but others with me enjoyed their meals so I may have chosen badly.
10
Maria
30 de mai. de 2023
·
A estadia foi de 2 noites
The hotel is beautiful and the staff are really friendly. Got exactly what we wanted, a relaxing and peaceful weekend. The only thing that fell short for me was the coffee at breakfast time, as with the foid being lovely, i would have liked fresh ground coffee. Would definitely go again and will also recommend it to people.
The hotel is beautiful and the staff are really friendly. Got exactly what we wanted, a relaxing and peaceful weekend. The only thing that fell short for me was the coffee at breakfast time, as with the foid being lovely, i would have liked fresh ground coffee. Would definitely go again and will also recommend it to people.
10
Deborah
8 de mar. de 2025
·
A estadia foi de 1 noite
The hotel was excellent, the staff were brilliant and so friendly. The room was great with a massive bed. The food at dinner was 5 star and great portions as well. Breakfast was really good. All in all a perfect stay at a top hotel.
The hotel was excellent, the staff were brilliant and so friendly. The room was great with a massive bed. The food at dinner was 5 star and great portions as well. Breakfast was really good. All in all a perfect stay at a top hotel.
10
Carole
6 de jan. de 2025
·
A estadia foi de 1 noite
We’ve stayed here several times as a stop off on our way north using the M6. It’s always welcoming, comfortable and usually quiet (just once there was a wedding there but it didn’t interfere with our stay). The individually ordered breakfast is the best we’ve come across. The evening meal offers variety and nothing is too much trouble. The gardens provide a lovely walk and photo opportunities.
We’ve stayed here several times as a stop off on our way north using the M6. It’s always welcoming, comfortable and usually quiet (just once there was a wedding there but it didn’t interfere with our stay). The individually ordered breakfast is the best we’ve come across. The evening meal offers variety and nothing is too much trouble. The gardens provide a lovely walk and photo opportunities.
10
Carole
18 de nov. de 2025
·
A estadia foi de 1 noite
We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.
We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.
10
Sheila
24 de jun. de 2024
·
A estadia foi de 3 noites
This was our second stay at the property. We returned not only for the beautiful location & accommodation, but we also enjoyed our dining experience very much. The included breakfast was far above average in terms of selection, taste, and service, and the dinner options were superb. Parking is convenient and included. There is a lift if you need it, and they also have improved their Wifi since our last visit last year. A loud event took place at the hotel our last night but we received communication about it beforehand so it wasn't a problem (music off before 11pm). Our only regret was not taking advantage of the gorgeous lounge for an evening drink!
This was our second stay at the property. We returned not only for the beautiful location & accommodation, but we also enjoyed our dining experience very much. The included breakfast was far above average in terms of selection, taste, and service, and the dinner options were superb. Parking is convenient and included. There is a lift if you need it, and they also have improved their Wifi since our last visit last year. A loud event took place at the hotel our last night but we received communication about it beforehand so it wasn't a problem (music off before 11pm). Our only regret was not taking advantage of the gorgeous lounge for an evening drink!
8
Emma
20 de set. de 2025
·
A estadia foi de 1 noite
Great stopover in a beautiful Victorian garden. Couldn’t eat dinner as they were busy and breakfast options limited. Will stay again if we can though
Great stopover in a beautiful Victorian garden. Couldn’t eat dinner as they were busy and breakfast options limited. Will stay again if we can though
6
Sarah
8 de set. de 2025
·
A estadia foi de 1 noite
Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow
Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow
10
Carole
10 de nov. de 2025
·
A estadia foi de 1 noite
Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.
Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Hanne
18 de jul. de 2026
·
A estadia foi de 1 noite
Hyggelig personalet og en veldig god frokost i vakre omgivelser.
Hyggelig personalet og en veldig god frokost i vakre omgivelser.
8
bryan
18 de jul. de 2026
·
A estadia foi de 1 noite
Stayed here previously, rooms okay, they are small and could do with a facelift and makeover. I find the corridors to get to bars, function room restaurants, toilets are difficult to manoeuvre. Staff generally polite relaxed and laid back, no rushing anything here. Restaurant whether breakfast or dinner is always very slow,Food quality is just okay nothing particularly spectacular nor impressive. probably wouldn’t be staying here again anytime soon.
Stayed here previously, rooms okay, they are small and could do with a facelift and makeover. I find the corridors to get to bars, function room restaurants, toilets are difficult to manoeuvre. Staff generally polite relaxed and laid back, no rushing anything here. Restaurant whether breakfast or dinner is always very slow,Food quality is just okay nothing particularly spectacular nor impressive. probably wouldn’t be staying here again anytime soon.
10
Jamie
20 de jun. de 2026
·
A estadia foi de 1 noite
Had a lovely stay, beautiful location, ate in the restaurant food was lively
Had a lovely stay, beautiful location, ate in the restaurant food was lively
10
Nicola
5 de jun. de 2026
·
A estadia foi de 1 noite
Breakfast was incredible, room was beautiful with the high ceilings and the grounds were beautiful
Breakfast was incredible, room was beautiful with the high ceilings and the grounds were beautiful
10
Gillian
18 de mai. de 2026
·
A estadia foi de 1 noite
Lovely hotel with beautiful country views. Comfy beds and the cooked breakfast was very good.
Lovely hotel with beautiful country views. Comfy beds and the cooked breakfast was very good.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-04: 157.50098129882812USD
- 2026-09-05: NO DATA
- 2026-09-06: 143.1415132888794USD
- 2026-09-07: 138.6019147857666USD
- 2026-09-08: 172.2106538696289USD
- 2026-09-09: 179.44065950317383USD
- 2026-09-10: 149.84856461791992USD
- 2026-09-11: 166.5706795501709USD
- 2026-09-12: NO DATA
- 2026-09-13: 137.53131118621826USD
- 2026-09-14: 147.58139258728028USD
- 2026-09-15: 177.90219792175293USD
- 2026-09-16: 183.13812072753905USD
- 2026-09-17: 162.59841013183595USD
- 2026-09-18: 156.60143503417967USD
- 2026-09-19: 187.3859780883789USD
- 2026-09-20: 127.91582440338135USD
- 2026-09-21: 148.26561306610108USD
- 2026-09-22: 155.03220882873535USD
- 2026-09-23: 177.92582075805663USD
- 2026-09-24: 154.9886492401123USD
- 2026-09-25: NO DATA
- 2026-09-26: 214.13255791015624USD
- 2026-09-27: 140.84932727966307USD
- 2026-09-28: 138.23064815368653USD
- 2026-09-29: 154.9886492401123USD
- 2026-09-30: NO DATA
- 2026-10-01: 137.411052696228USD
- 2026-10-02: 149.07321102905274USD
- 2026-10-03: 181.9544801727295USD
- 2026-10-04: 143.20814634552002USD
- 2026-10-05: 165.28579573669433USD
- 2026-10-06: 208.81972354431153USD
- 2026-10-07: 175.91173029174806USD
- 2026-10-08: 146.55646630249024USD
- 2026-10-09: 142.9282875076294USD
- 2026-10-10: 157.75085526123047USD
- 2026-10-11: 170.0646795715332USD
- 2026-10-12: 195.81174582214356USD
- 2026-10-13: 208.80522731018067USD
- 2026-10-14: 163.24810015563963USD
- 2026-10-15: 150.7943464263916USD
- 2026-10-16: 160.24560753479003USD
- 2026-10-17: 170.0646795715332USD
- 2026-10-18: 125.35710616760254USD
- 2026-10-19: 153.90919372253418USD
- 2026-10-20: 167.25127597045898USD
- 2026-10-21: 154.44892148132325USD
- 2026-10-22: 141.2471319442749USD
- 2026-10-23: 172.96162259521483USD
- 2026-10-24: 170.0646795715332USD
- 2026-10-25: 144.52868593292237USD
- 2026-10-26: 141.0420403579712USD
- 2026-10-27: 154.53246090393066USD
- 2026-10-28: 154.53246090393066USD
- 2026-10-29: 153.06720707702635USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 131.52122213592529USD
- 2026-11-02: 141.54898323516846USD
- 2026-11-03: 154.47050633850097USD
- 2026-11-04: 154.53588116455077USD
Contacte o alojamento pelo menos 24 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Contacte o alojamento com antecedência se planeia chegar após as 23:00, através dos dados que constam na sua confirmação de reserva. Os clientes deverão contactar o alojamento com antecedência para receber instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Apenas é permitido o acesso aos quartos a clientes registados.
- Taxa de check-in antecipado: 20.00 GBP (sujeito a disponibilidade)
- Cama desdobrável: 20.0 GBP por dia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
Restaurante
Quartos de não fumadores
Serviço de quartos
Limpeza a seco
Serviços de limpeza
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Área de piquenique/Mesas
Almoços embalados
Pequeno-almoço no quarto
Sala familiar
Snack Bar/Deli
Atividades
Jardim
Campo de golfe (na proximidade)
Mobiliário de exterior
Terraço
Serviços
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Depósito de bagagem
Lavagem de roupa própria
24-Hour Front Desk
Estacionamento
Estacionamento
Estacionamento gratuito
Estação de carregamento para automóveis elétricos
Parking Onsite
Internet
Wi-fi gratuito