The Castle Hotel

Ved ankomst var vårt rom gitt til noen andre. Måtte vente en halvtime for at de skulle fikse det. Rom ok, kronglete å komme til i trange ganger og trapper. Når vi skulle bestille middag veldig mye utsolgt. Og det var kl 1900 på en fredag (de serverer middag kun mellom 18-20). Vi endte opp med en pizza(som vi ikke fikk det vi ønsket på, da de også var utsolgt for topping til dette.) denne var ikke god. Fettete og skulle tro det var en 3 åring som hadde kuttet den opp. (Se bilde) Servitøren som jobbet der(en ung kar) var tidlig ikke særlig vant med jobben. Mulig dårlig opplæring?? De virket som om de hadde veldig lite kontroll på hva de drev med. Når vi sjekket ut om morgenen var det kun en på jobb og hun var opptatt på kjøkkenet. Virket overrasket over at vi skulle sjekke ut?!? Tror hvis vi bare hadde dratt ville de har lite kontroll på om vi hadde betalt for mat og drikke da dette ble skrevet på rommet kvelden før. Dette var kun noen papirlapper. Hotellet ligger også et godt stykke fra selve Hythe/stranden. Så litt misvisende… anbefaler ikke dette stedet. Med mindre man har ønske om å oppleve å være med i en episode av Fawlty Towers.

N

Friendly owner, great breakfast!

I really wanted to support a local business, but this whole stay was bizarre and inhabitable, I would not recommend booking unless some serious refurbishment has happened and this should be taken off of hotels.com as a option. Upon arrival the pub was locked so we had to wait around for this to open. The pub needs some serious renovations and a lot of garbage was laid around the outside area, including a TV cardboard box stuffed with rubbish and litter all around the back entrance. We were then shown to our room and went through a corridor full of random stuff such as picture frames, dog leads, washing baskets, toys etc. When we were shown to our room, which the guy mentioned had an extra single bed in because a desk was there before but broke so they have put a bed there for now... the bed had random tv boxes and wires on it in a pile. In addition to this, the walls were dirty, the bathroom stunk with a macerator in it which didn't flush properly, thank god the window was open for the smell which was unbearable, even if the window was wedged open with a dog toy. This window also had a glass pane missing so even if we were to put the window up we would still have a breeze/if it rained we would have been wet as the bed was right in front of the smashed window. The bins in the bathroom weren't emptied prior to us using the room. The tea and coffee station also had a half dismantled lamp on there with a lightbulb half out a packet.

Was overpriced for a very basic room that was noisy up until the pub had shut (I realise the rooms are above a pub but I stayed in another pub BnB the night before that was a lot quieter). Breakfast is extra on top of a high end price for this type of accomodation. Staff were helpful. So it gets an OK score rather than anything higher.