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pentahotel Birmingham

US$ 97

/ noite

Média para outubro

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Preços para pentahotel Birmingham

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US$ 97

/ noite

Média para outubro

Média de preços por mês

Em pentahotel Birmingham, a diária custa em média US$ 64 no mês mais barato (janeiro) e US$ 106 no mês mais caro (setembro), com base nos últimos 12 meses.

Preço médio da diária em pentahotel Birmingham por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 64
fevereiro	US$ 70
março	US$ 92
abril	US$ 90
maio	US$ 90
junho	US$ 89
julho	US$ 74
agosto	US$ 80
setembro	US$ 106
outubro	US$ 97
novembro	US$ 98
dezembro	US$ 83

Mais caro: setembro (aprox. US$ 106)

Mais barato: janeiro (aprox. US$ 64)

Sobre esta propriedade

Enjoy a comfortable stay with a fitness center, on-site restaurant, and bar in Birmingham city centre.

Localização

Ernest Street 6-8, Westside, Birmingham, Inglaterra, Reino Unido

Mais informações sobre a localização

Opções de quarto

Twin Room

Standard Twin Room

Standard Double Room

Double Room

Standard Twin

Standard Double

Double Single Use Double Room Single Use

Single Room Twin Beds

Avaliações dos hóspedes sobre pentahotel Birmingham

7.3

Bom

Com base em 3.509 avaliações verificadas

Quem se hospeda aqui?

Negócios

35%

Casal

37%

Famílias

6%

Grupos

14%

Viajantes individuais

5%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No pentahotel Birmingham, viajantes destacam a localização central, perto da estação New Street, da O2 Academy e dos canais, além de uma equipe geralmente simpática e um bom custo-benefício. No entanto, problemas recorrentes incluem quartos quentes com ar condicionado que não funciona ou está ausente, e instalações desatualizadas.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No pentahotel Birmingham, viajantes destacam a localização central, perto da estação New Street, da O2 Academy e dos canais, além de uma equipe geralmente simpática e um bom custo-benefício. No entanto, problemas recorrentes incluem quartos quentes com ar condicionado que não funciona ou está ausente, e instalações desatualizadas.

O café da manhã é amplamente elogiado pela variedade e sabor, embora alguns o tenham achado caro ou mal abastecido, e as opções de jantar são limitadas ou inconsistentes. Os quartos variam em tamanho e conforto; vários hóspedes relatam televisões quebradas, aquecimento fraco, corredores ou barulho da rua, e problemas ocasionais de encanamento. A limpeza e a manutenção parecem inconsistentes, com muitos quartos limpos, mas menções repetidas a carpetes manchados, produtos de higiene ausentes, cheiro de cigarro e falta de serviço de limpeza durante a estadia. Espere uma base conveniente e econômica, com espaços sociais animados, mas com qualidade de quarto variável.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Espaços sociais animados com bar e jogos são populares, e o estacionamento pago nas proximidades funciona quando os espaços limitados no local estão indisponíveis. As reformas em andamento e a recepção baseada no bar podem causar ruído durante o dia ou pequenas confusões no check-in.

Avaliações dos hóspedes relacionadas

10

Charlotte

6 de out. de 2023

·

Hospedou-se por 1 noite

Great location and good value. Great bar area. NCPcarpark round the corner and actually ok price for parking.

Great location and good value. Great bar area. NCPcarpark round the corner and actually ok price for parking.

8

catherine

6 de jul. de 2025

·

Hospedou-se por 1 noite

Great location for the O2 arena and a 15 min walk to the Utilita arena. Also for the canal/bars etc. Great reception and comfy seating on first floor. Breakfast was buffet style with lots of choice. Comfy bed and pillows, clean room & shower. Usually parking available underneath the hotel but this was blocked off on our arrival. Staff informed us that there was an NCP just around the corner which worked well, however it would have been nice to an email to let us know.

Great location for the O2 arena and a 15 min walk to the Utilita arena. Also for the canal/bars etc. Great reception and comfy seating on first floor. Breakfast was buffet style with lots of choice. Comfy bed and pillows, clean room & shower. Usually parking available underneath the hotel but this was blocked off on our arrival. Staff informed us that there was an NCP just around the corner which worked well, however it would have been nice to an email to let us know.

8

Chris

6 de ago. de 2025

·

Hospedou-se por 2 noites

Rooms modern, pleasant and reasonably well equipped. Good breakfast choices. Hotel reasonably priced for a nights stay. The reception was confusing in that its just part of the bar so when I arrived the person behind the bar was on the phone and that caught me out about how to check-in

Rooms modern, pleasant and reasonably well equipped. Good breakfast choices. Hotel reasonably priced for a nights stay. The reception was confusing in that its just part of the bar so when I arrived the person behind the bar was on the phone and that caught me out about how to check-in

6

Lydia

23 de jul. de 2023

·

Hospedou-se por 1 noite

Nice little hotel. Car park only has around 12 spaces with almost half being disabled spaces, but we were able to get a space luckily (£16 for 24 hours). We were surprised to see shuffleboard, darts etc inside the lobby area which was cool, and a pool table upstairs. We played electronic darts £6 in the bar which was a nice touch. Reason for less stars is because of the condition of the hotel - carpets and table in room were stained. It was hoovered and wiped etc, but not nice to have filthy looking carpets because of stains etc. Bed was very comfy. Staff were polite although they all need to be trained on the electronic darts, as only 1 person knew how to fix our problem so we had to wait for that. Drinks are expensive at the bar! Overall nice stay and very good location for the centre and o2 academy.

Nice little hotel. Car park only has around 12 spaces with almost half being disabled spaces, but we were able to get a space luckily (£16 for 24 hours). We were surprised to see shuffleboard, darts etc inside the lobby area which was cool, and a pool table upstairs. We played electronic darts £6 in the bar which was a nice touch. Reason for less stars is because of the condition of the hotel - carpets and table in room were stained. It was hoovered and wiped etc, but not nice to have filthy looking carpets because of stains etc. Bed was very comfy. Staff were polite although they all need to be trained on the electronic darts, as only 1 person knew how to fix our problem so we had to wait for that. Drinks are expensive at the bar! Overall nice stay and very good location for the centre and o2 academy.

10

Leigh

19 de jan. de 2025

·

Hospedou-se por 1 noite

Lovely hotel, clean, funky interior with great lounge area and Pool table

Lovely hotel, clean, funky interior with great lounge area and Pool table

6

Rebecca

2 de mai. de 2025

·

Hospedou-se por 2 noites

This hotel is currently undergoing refurbishments, so don’t expect a lie in or the ability to think straight with the constant noise happening above your head! Real shame they don’t give people a heads up.

This hotel is currently undergoing refurbishments, so don’t expect a lie in or the ability to think straight with the constant noise happening above your head! Real shame they don’t give people a heads up.

10

Linda

26 de set. de 2025

·

Hospedou-se por 3 noites

Gym, great breakfast, nearby the canal

Gym, great breakfast, nearby the canal

10

Tamara

24 de abr. de 2025

·

Hospedou-se por 2 noites

Up and coming area with lots happening,Birmingham as a whole is trying to rebuild post COVID. The motel is working hard to upgrade all facilities, so be prepared for a little noise ( but manageable). Staff were really helpful

Up and coming area with lots happening,Birmingham as a whole is trying to rebuild post COVID. The motel is working hard to upgrade all facilities, so be prepared for a little noise ( but manageable). Staff were really helpful

8

DOMINIC

15 de jun. de 2025

·

Hospedou-se por 1 noite

Parking for the hotel required payment and was limited to four cars. Staff could not give direction to alternative parking areas nearby. Front desk for check-in is not clearly marked or easily discernable. Rooms are clean and tidy.

Parking for the hotel required payment and was limited to four cars. Staff could not give direction to alternative parking areas nearby. Front desk for check-in is not clearly marked or easily discernable. Rooms are clean and tidy.

10

Andrew

28 de abr. de 2024

·

Hospedou-se por 2 noites

Staff are nice, bar and social areas are great with TVs, relaxing sofas, pool, darts and shuffleboard. Great location for O2 academy and underground parking is a big win

Staff are nice, bar and social areas are great with TVs, relaxing sofas, pool, darts and shuffleboard. Great location for O2 academy and underground parking is a big win

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos hóspedes acharam os quartos limpos e arrumados, mas relatórios repetidos citam carpetes manchados, mofo ou banheiros danificados, produtos de higiene ausentes, cheiro de cigarro e quartos não servidos durante a estadia.

Avaliações dos hóspedes relacionadas

2

Jonathan

12 de dez. de 2024

·

Hospedou-se por 1 noite

I checked in at around 9 pm. You would think that should give them enough time to clean the room but NO. The bin in my bathroom was not emptied (I have pictures and videos). The bin was full with the last occupants rubbish. I mentioned this to one of the staff and she was unbothered. Secondly, my door (room 307) had issues with the lock. I had to push to lock. Failure to do this leaves your room open and unsafe. I also have videos to prove this. Overall, the hotel was a waste of my money.

I checked in at around 9 pm. You would think that should give them enough time to clean the room but NO. The bin in my bathroom was not emptied (I have pictures and videos). The bin was full with the last occupants rubbish. I mentioned this to one of the staff and she was unbothered. Secondly, my door (room 307) had issues with the lock. I had to push to lock. Failure to do this leaves your room open and unsafe. I also have videos to prove this. Overall, the hotel was a waste of my money.

6

John

16 de abr. de 2025

·

Hospedou-se por 1 noite

The hotel is in a good location with easy access to the centre by regular bus service or by walking. The carpet in the room was very shabby and stained - you would expect better from a 4 star hotel. At most this is a three star hotel that needs a makeover

The hotel is in a good location with easy access to the centre by regular bus service or by walking. The carpet in the room was very shabby and stained - you would expect better from a 4 star hotel. At most this is a three star hotel that needs a makeover

10

Janet

25 de ago. de 2025

·

Hospedou-se por 1 noite

Very nice and clean room, comfortable bed. Would definately use this hotel again,

Very nice and clean room, comfortable bed. Would definately use this hotel again,

4

James

4 de dez. de 2024

·

Hospedou-se por 1 noite

I won't be staying there again. Room was dirty, big stains on the carpet. Bed sheets had a stain on also. In the bathroom the door looked like it had been kicked in at one time. The tiles in the bathroom were broken and I cut my foot on one during the night. Definitely recommend staying somewhere else.

I won't be staying there again. Room was dirty, big stains on the carpet. Bed sheets had a stain on also. In the bathroom the door looked like it had been kicked in at one time. The tiles in the bathroom were broken and I cut my foot on one during the night. Definitely recommend staying somewhere else.

4

Marcus

5 de fev. de 2025

·

Hospedou-se por 1 noite

No toilet roll, had to ask for it. Wall mounted bottles of shower gel and shampoo were both empty. Generally had the feel of a place in decline.

No toilet roll, had to ask for it. Wall mounted bottles of shower gel and shampoo were both empty. Generally had the feel of a place in decline.

10

darren

20 de set. de 2025

·

Hospedou-se por 2 noites

Arrived early but were able to check in. Opened door to the room which was a fabulous refurbished room and spotless.

Arrived early but were able to check in. Opened door to the room which was a fabulous refurbished room and spotless.

8

Josh

22 de jul. de 2023

·

Hospedou-se por 1 noite

Room was not sufficiently clean - the mugs had lipstick marks and the toilet seat was unsanitary and dirty. Otherwise this was a nice hotel, just a shame that the room was not clean.

Room was not sufficiently clean - the mugs had lipstick marks and the toilet seat was unsanitary and dirty. Otherwise this was a nice hotel, just a shame that the room was not clean.

10

Susan

16 de set. de 2025

·

Hospedou-se por 1 noite

Excellent breakfast, great clean room

Excellent breakfast, great clean room

8

Luke

27 de mai. de 2024

·

Hospedou-se por 3 noites

Rooms a decent size. Black mould all over the bathroom. Shower floods the floor. Paint crumbling off walls. Silly lamps everywhere and no ceiling light.

Rooms a decent size. Black mould all over the bathroom. Shower floods the floor. Paint crumbling off walls. Silly lamps everywhere and no ceiling light.

8

Pamela

29 de abr. de 2025

·

Hospedou-se por 2 noites

Very good stay - clean and comfortable room. Excellent breakfast with choices of cooked and/or cold. Convenient location, short walk from railway station and not far from the canal with many eating places.

Very good stay - clean and comfortable room. Excellent breakfast with choices of cooked and/or cold. Convenient location, short walk from railway station and not far from the canal with many eating places.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos variam de espaçosos e confortáveis a básicos e desatualizados; reclamações recorrentes incluem ar condicionado que não funciona ou está ausente, televisões com defeito, travesseiros limitados e ruído dos corredores ou da rua, embora alguns relatem camas tranquilas e confortáveis.

Avaliações dos hóspedes relacionadas

6

Stephen

28 de dez. de 2024

·

Hospedou-se por 1 noite

Great location in centre of Brum and a very clean and modern hotel with a good sized room so for the price all seemed well. Staff were friendly and helpful. However on the down sides none of the plugs in my room were working but they gave me a free breakfast - which was excellent as compensation. TV wasn't working either i guess the remote needed new batteries but as there was no way of contacting reception other than going down 6 floors I couldnt be bothered to tell them as I was only staying one night.

Great location in centre of Brum and a very clean and modern hotel with a good sized room so for the price all seemed well. Staff were friendly and helpful. However on the down sides none of the plugs in my room were working but they gave me a free breakfast - which was excellent as compensation. TV wasn't working either i guess the remote needed new batteries but as there was no way of contacting reception other than going down 6 floors I couldnt be bothered to tell them as I was only staying one night.

6

Susan

15 de ago. de 2025

·

Hospedou-se por 2 noites

Room was hot …

Room was hot …

6

ALEXANDRIA

7 de ago. de 2025

·

Hospedou-se por 1 noite

As hotel was “full” they were unable to offer an alternative room. Was offered a free breakfast for 2. Aircon not working and was offered a fan instead. Bed was not comfortable and only offered one pillow each. Appreciate the hotel is being renovated and would happily return when completed. For the room price, I shouldn’t complain but would’ve happily paid £40 more for staying in one of the better premium hotels in the area.

As hotel was “full” they were unable to offer an alternative room. Was offered a free breakfast for 2. Aircon not working and was offered a fan instead. Bed was not comfortable and only offered one pillow each. Appreciate the hotel is being renovated and would happily return when completed. For the room price, I shouldn’t complain but would’ve happily paid £40 more for staying in one of the better premium hotels in the area.

6

Morgan

2 de jul. de 2025

·

Hospedou-se por 1 noite

Stayed on the hottest day of the year only to find out the rooms have no airc onditioning. I turned up the fan to full only to find out from reception that this was circulating air from outside. So my room ended up being hotter than when I entered. Event the corridor was cooler.

Stayed on the hottest day of the year only to find out the rooms have no airc onditioning. I turned up the fan to full only to find out from reception that this was circulating air from outside. So my room ended up being hotter than when I entered. Event the corridor was cooler.

8

Ben

26 de jan. de 2025

·

Hospedou-se por 1 noite

Based on its location and price, this is a good option for your Birmingham stay. Only major issue was that the television in the room was not working. Would be happy to book again!

Based on its location and price, this is a good option for your Birmingham stay. Only major issue was that the television in the room was not working. Would be happy to book again!

8

Kevin

28 de jan. de 2025

·

Hospedou-se por 1 noite

Room was a very big size and comfortable bed

Room was a very big size and comfortable bed

8

louise

7 de mar. de 2025

·

Hospedou-se por 1 noite

The only bad thing I can say about our stay was that there was only 1 pillow each on the double bed. Normally, in every other hotel I have stayed in, there has either been 2 pillows each or 1 pillow each but 2 spare pillows somewhere in the room. Unfortunately, I didn't find another pillow so I thought it would be ok, however, I woke at 2am with back pain, so had to use a folded towel to put under my pillow, which helped a little.

The only bad thing I can say about our stay was that there was only 1 pillow each on the double bed. Normally, in every other hotel I have stayed in, there has either been 2 pillows each or 1 pillow each but 2 spare pillows somewhere in the room. Unfortunately, I didn't find another pillow so I thought it would be ok, however, I woke at 2am with back pain, so had to use a folded towel to put under my pillow, which helped a little.

8

Hannah

24 de abr. de 2024

·

Hospedou-se por 1 noite

Very noisy as at the front of the building. Room large as it may have been previously a disabled room however felt empty as not enough furniture. Bed comfy. Breakfast Epic

Very noisy as at the front of the building. Room large as it may have been previously a disabled room however felt empty as not enough furniture. Bed comfy. Breakfast Epic

8

Christian

23 de jun. de 2025

·

Hospedou-se por 1 noite

Overall good, issues were air con didn’t seem to blow cold air, sink didn’t drain, bed mattress wasn’t very comfortable

Overall good, issues were air con didn’t seem to blow cold air, sink didn’t drain, bed mattress wasn’t very comfortable

10

David

8 de jul. de 2025

·

Hospedou-se por 1 noite

Very good hotel, only downside was that the airconditioning did not work.

Very good hotel, only downside was that the airconditioning did not work.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como simpática e prestativa, com alguns acomodando check-ins antecipados e resolvendo problemas. Alguns hóspedes relataram check-in lento ou confuso no bar ou falta de pessoal, e interações ocasionais rudes.

Avaliações dos hóspedes relacionadas

10

Sarah

13 de jul. de 2025

·

Hospedou-se por 1 noite

Lovely stay, was able to check in early and staff were very accomodating

Lovely stay, was able to check in early and staff were very accomodating

10

Alexandra

1 de set. de 2025

·

Hospedou-se por 1 noite

Room good size - good working area with own light and plugs for charging. Lovely comfy bed. Well located - easy walk from Birmingham New Street Rail Station and close to Tesco express for groceries. Excellent value. Professional, friendly reception. Lovely shower - could switch between rain head or smaller directed head (better if don't want to wash your hair). Well designed room layout - luggage rack etc.. My only minor niggle - had to move the coffee station to a plug close enough for the short cable. Highly recommend.

Room good size - good working area with own light and plugs for charging. Lovely comfy bed. Well located - easy walk from Birmingham New Street Rail Station and close to Tesco express for groceries. Excellent value. Professional, friendly reception. Lovely shower - could switch between rain head or smaller directed head (better if don't want to wash your hair). Well designed room layout - luggage rack etc.. My only minor niggle - had to move the coffee station to a plug close enough for the short cable. Highly recommend.

10

Caterina

9 de ago. de 2025

·

Hospedou-se por 7 noites

super polite staff, good breakfast selection, housekeeping was thorough

super polite staff, good breakfast selection, housekeeping was thorough

4

Fiona

3 de abr. de 2025

·

Hospedou-se por 1 noite

Couldn’t find the reception when I went in. Receptionist very shy and poor English. Receptionist also working as a barmaid and made a mistake as a result. Got a large glass of wine which was £12.50 and disgusting. Glass was filthy, barmaid noticed and got a new one but the wine was cheap and foul. Miscommunication with room so had to go in and out. Frustrating. Room (apparently being upgraded) worn and dirty. Nice bathroom but room smelly and bleach stains on carpet. Walls badly marked. Couldn’t hear tv over air conditioning. Sheets clean. Hairs and dirt on tables. Was comped breakfast but would not have paid for it, poor quality. Poor security.

Couldn’t find the reception when I went in. Receptionist very shy and poor English. Receptionist also working as a barmaid and made a mistake as a result. Got a large glass of wine which was £12.50 and disgusting. Glass was filthy, barmaid noticed and got a new one but the wine was cheap and foul. Miscommunication with room so had to go in and out. Frustrating. Room (apparently being upgraded) worn and dirty. Nice bathroom but room smelly and bleach stains on carpet. Walls badly marked. Couldn’t hear tv over air conditioning. Sheets clean. Hairs and dirt on tables. Was comped breakfast but would not have paid for it, poor quality. Poor security.

8

Jonathan

11 de mai. de 2025

·

Hospedou-se por 1 noite

The hotel was very modern and cool and the reception area was funky. The only issue was on arrival there was only one member of staff working who had to serve a large round of drinks before checking me in!

The hotel was very modern and cool and the reception area was funky. The only issue was on arrival there was only one member of staff working who had to serve a large round of drinks before checking me in!

2

priti

11 de jun. de 2025

·

Hospedou-se por 2 noites

Good things first: The hotel is located centrally and close to railway station Things that can be improved: only informed after booking no on site car park available and that there is construction work on going so expect noise till 5.00 pm The rooms were not cleaned not the bed made during my 2 night stay : when asked to the reception staff ( there was only one person at reception managing the bar as well) he informed me that I should have informed him that rooms need a clean I asked him that should be standard practice for rooms to be cleaned in all hotels and that he did not mention to us on the day we checked in ( same guy had checked us in) There was no shower gel in the shower the bottle was empty The standards for customer service were very low Breakfast was ordinary We were 5 in group and had 5 different rooms fkdv2 nights and none of the rooms were done so it was not one off they just don’t clean the rooms if you stay more than one night

Good things first: The hotel is located centrally and close to railway station Things that can be improved: only informed after booking no on site car park available and that there is construction work on going so expect noise till 5.00 pm The rooms were not cleaned not the bed made during my 2 night stay : when asked to the reception staff ( there was only one person at reception managing the bar as well) he informed me that I should have informed him that rooms need a clean I asked him that should be standard practice for rooms to be cleaned in all hotels and that he did not mention to us on the day we checked in ( same guy had checked us in) There was no shower gel in the shower the bottle was empty The standards for customer service were very low Breakfast was ordinary We were 5 in group and had 5 different rooms fkdv2 nights and none of the rooms were done so it was not one off they just don’t clean the rooms if you stay more than one night

10

Yoanna

6 de nov. de 2023

·

Very central and amazing staff! Everyone was so lovely and welcoming. They kept my bag and let me stay in the lobby in the afternoon while waiting for my train. I highly recommend.

Very central and amazing staff! Everyone was so lovely and welcoming. They kept my bag and let me stay in the lobby in the afternoon while waiting for my train. I highly recommend.

8

Vanessa

18 de fev. de 2025

·

Hospedou-se por 2 noites

The hotel was fine & reflected the cost. The best part of this hotel are the staff, all kind, professional and very friendly.

The hotel was fine & reflected the cost. The best part of this hotel are the staff, all kind, professional and very friendly.

10

Sarolta

13 de fev. de 2024

·

Hospedou-se por 1 noite

Lovely hotel with good facilitates and great location. Staff is lovely and really went out of they're way on service. Will be staying again on my next work trip.

Lovely hotel with good facilitates and great location. Staff is lovely and really went out of they're way on service. Will be staying again on my next work trip.

6

Wesley

12 de jun. de 2025

·

Hospedou-se por 1 noite

We arrived at reception and the most unpleasant member of staff didn’t greet us well at all she didn’t smile nothing we thought this was very rude. Then as we went to our room the ceiling and walls were all satined dusted and dirty chair it was very run down. We got ready for our night out went to the bar for a drink the lady who was at reception was playing the game in the bar and looked at me and said in abrupt manner you ok I said yes thank you are you we then got served by the chap at the bar I had a large wine and my husband a pint this is the funny bit the chap poured my drink into two small glasses one with the smallest of amount because they didn’t have a large wine glasses which we thought was ridiculous. The next morning we was ready for our breakfast which was lovely enough of and the lady who greeted was wonderful and polite so hats off to her you need more staff like that maybe see if she would like the reception job because she was more welcoming than the other lady mentioned earlier.

We arrived at reception and the most unpleasant member of staff didn’t greet us well at all she didn’t smile nothing we thought this was very rude. Then as we went to our room the ceiling and walls were all satined dusted and dirty chair it was very run down. We got ready for our night out went to the bar for a drink the lady who was at reception was playing the game in the bar and looked at me and said in abrupt manner you ok I said yes thank you are you we then got served by the chap at the bar I had a large wine and my husband a pint this is the funny bit the chap poured my drink into two small glasses one with the smallest of amount because they didn’t have a large wine glasses which we thought was ridiculous. The next morning we was ready for our breakfast which was lovely enough of and the lady who greeted was wonderful and polite so hats off to her you need more staff like that maybe see if she would like the reception job because she was more welcoming than the other lady mentioned earlier.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização central a uma curta caminhada da estação New Street, da O2 Academy, das arenas e dos canais, com ônibus próximos e fácil acesso ao centro da cidade. Alguns mencionaram que a área imediata parece um pouco perigosa à noite.

Avaliações dos hóspedes relacionadas

10

Richard

16 de mar. de 2025

·

Hospedou-se por 1 noite

Good location. Clean and tidy. Polite staff. Good sleep and quiet enough. Great breakfast and not tok busy. Good central location and great position for getting to the O2 academy.

Good location. Clean and tidy. Polite staff. Good sleep and quiet enough. Great breakfast and not tok busy. Good central location and great position for getting to the O2 academy.

10

Simon

18 de nov. de 2024

·

Hospedou-se por 2 noites

Location and access to the city centre

Location and access to the city centre

8

catherine

6 de jul. de 2025

·

Hospedou-se por 1 noite

Great location for the O2 arena and a 15 min walk to the Utilita arena. Also for the canal/bars etc. Great reception and comfy seating on first floor. Breakfast was buffet style with lots of choice. Comfy bed and pillows, clean room & shower. Usually parking available underneath the hotel but this was blocked off on our arrival. Staff informed us that there was an NCP just around the corner which worked well, however it would have been nice to an email to let us know.

Great location for the O2 arena and a 15 min walk to the Utilita arena. Also for the canal/bars etc. Great reception and comfy seating on first floor. Breakfast was buffet style with lots of choice. Comfy bed and pillows, clean room & shower. Usually parking available underneath the hotel but this was blocked off on our arrival. Staff informed us that there was an NCP just around the corner which worked well, however it would have been nice to an email to let us know.

8

Nathan

18 de mai. de 2024

·

Hospedou-se por 1 noite

Really lovely hotel. Staff very friendly. Rooms are nice and simple, although rather hot and unable to cool it down during the night. But saying that didn't spoil the stay. Location is perfect for the city centre and parking at the NCP was right around the corner and good price

Really lovely hotel. Staff very friendly. Rooms are nice and simple, although rather hot and unable to cool it down during the night. But saying that didn't spoil the stay. Location is perfect for the city centre and parking at the NCP was right around the corner and good price

10

Alexandra

1 de set. de 2025

·

Hospedou-se por 1 noite

Room good size - good working area with own light and plugs for charging. Lovely comfy bed. Well located - easy walk from Birmingham New Street Rail Station and close to Tesco express for groceries. Excellent value. Professional, friendly reception. Lovely shower - could switch between rain head or smaller directed head (better if don't want to wash your hair). Well designed room layout - luggage rack etc.. My only minor niggle - had to move the coffee station to a plug close enough for the short cable. Highly recommend.

Room good size - good working area with own light and plugs for charging. Lovely comfy bed. Well located - easy walk from Birmingham New Street Rail Station and close to Tesco express for groceries. Excellent value. Professional, friendly reception. Lovely shower - could switch between rain head or smaller directed head (better if don't want to wash your hair). Well designed room layout - luggage rack etc.. My only minor niggle - had to move the coffee station to a plug close enough for the short cable. Highly recommend.

10

Louise

4 de abr. de 2025

·

Hospedou-se por 1 noite

Great location, 10 minutes walk from the Mailbox . Friendly staff, lovely bar area which is also the reception.

Great location, 10 minutes walk from the Mailbox . Friendly staff, lovely bar area which is also the reception.

10

Catia

22 de jun. de 2025

·

Hospedou-se por 1 noite

For the price I paid I was presently surprised. The room was big, clean and the bed was very comfortable. The only negative point was that the air con didn't seem to be working, it was a very warm night but I just slept without covers.I would definitely stay again Central location not far from the Utilita, just a short Uber ride.

For the price I paid I was presently surprised. The room was big, clean and the bed was very comfortable. The only negative point was that the air con didn't seem to be working, it was a very warm night but I just slept without covers.I would definitely stay again Central location not far from the Utilita, just a short Uber ride.

8

Craig

26 de mai. de 2025

·

Hospedou-se por 1 noite

Nice hotel near the city centre. Saw a few comments indicating the surrounding area was dodgy, but this is not what i found. Sure there were a few boarded up shops, but otherwise i felt entirely safe. Hotel was great value for money. The room was comfortable and clean - albeit a little dated, but they appear to be renovating the rooms. Front desk staff were friendly, and when i had an issue with the shower not draining in my room, they helped get that resolved.

Nice hotel near the city centre. Saw a few comments indicating the surrounding area was dodgy, but this is not what i found. Sure there were a few boarded up shops, but otherwise i felt entirely safe. Hotel was great value for money. The room was comfortable and clean - albeit a little dated, but they appear to be renovating the rooms. Front desk staff were friendly, and when i had an issue with the shower not draining in my room, they helped get that resolved.

8

Andrew

18 de mar. de 2025

·

Hospedou-se por 5 noites

Surrounding area is grotty, but this is not down to the hotel

Surrounding area is grotty, but this is not down to the hotel

8

Pamela

29 de abr. de 2025

·

Hospedou-se por 2 noites

Very good stay - clean and comfortable room. Excellent breakfast with choices of cooked and/or cold. Convenient location, short walk from railway station and not far from the canal with many eating places.

Very good stay - clean and comfortable room. Excellent breakfast with choices of cooked and/or cold. Convenient location, short walk from railway station and not far from the canal with many eating places.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é frequentemente elogiado pela qualidade e variedade, embora alguns o tenham achado caro ou mal reabastecido. O jantar é limitado, com qualidade variada, e as bebidas do bar podem ser caras.

Avaliações dos hóspedes relacionadas

6

Ollie

3 de fev. de 2024

·

Hospedou-se por 1 noite

Hotel and facility was fine and value for money Service wasn’t the best Restaurant served raw chicken, however once requested they did take it off the bill. Went down to bar and had no rosè Overall was an okay stay

Hotel and facility was fine and value for money Service wasn’t the best Restaurant served raw chicken, however once requested they did take it off the bill. Went down to bar and had no rosè Overall was an okay stay

6

Robin

30 de ago. de 2023

·

Hospedou-se por 1 noite

Hotel was comfortable enough but the breakfast was expensive and luke warm

Hotel was comfortable enough but the breakfast was expensive and luke warm

10

David

28 de mai. de 2025

·

Hospedou-se por 3 noites

Great location, great price, and gluten free breakfast options were good aswell

Great location, great price, and gluten free breakfast options were good aswell

10

Ruth

22 de nov. de 2024

·

Hospedou-se por 2 noites

Ideal location for city shopping and dining and very friendly helpful staff. Lovely breakfast selection and excellent coffee!

Ideal location for city shopping and dining and very friendly helpful staff. Lovely breakfast selection and excellent coffee!

10

Diana

19 de mar. de 2023

·

Hospedou-se por 1 noite

Great stay. Lovely, modern hotel, nice walk in shower and compy bed. Great location but a bit sketchy after dark. Also, the drinks at the bar were overpriced.

Great stay. Lovely, modern hotel, nice walk in shower and compy bed. Great location but a bit sketchy after dark. Also, the drinks at the bar were overpriced.

6

Daniel

9 de fev. de 2024

·

Hospedou-se por 2 noites

The menu at the restaurant can use an improvement. Other than that, spent 3 nights in 2 different rooms. First room stayed 2 nights and no cleaning or towel changing service provided. 3rd night upgraded the room and was happy with it. Restaurant menu very limited. Lounge are quite nice, staff polite, easy parking around. Overall experience 3 out of 5.

The menu at the restaurant can use an improvement. Other than that, spent 3 nights in 2 different rooms. First room stayed 2 nights and no cleaning or towel changing service provided. 3rd night upgraded the room and was happy with it. Restaurant menu very limited. Lounge are quite nice, staff polite, easy parking around. Overall experience 3 out of 5.

8

Philip

12 de mar. de 2025

·

Hospedou-se por 2 noites

The staff were lovely, evening food excellent. Breakfast very expensive at £ 14. TV, Heating and Air Con in my room did not work, not an issue for me but others maybe

The staff were lovely, evening food excellent. Breakfast very expensive at £ 14. TV, Heating and Air Con in my room did not work, not an issue for me but others maybe

10

Susan

16 de set. de 2025

·

Hospedou-se por 1 noite

Excellent breakfast, great clean room

Excellent breakfast, great clean room

4

Loretta

6 de jul. de 2025

·

Hospedou-se por 1 noite

Faulty air con in the room - room temp was 27 with no air No milk at breakfast time -no orange juice - no butter no cutlery

Faulty air con in the room - room temp was 27 with no air No milk at breakfast time -no orange juice - no butter no cutlery

8

Pamela

29 de abr. de 2025

·

Hospedou-se por 2 noites

Very good stay - clean and comfortable room. Excellent breakfast with choices of cooked and/or cold. Convenient location, short walk from railway station and not far from the canal with many eating places.

Very good stay - clean and comfortable room. Excellent breakfast with choices of cooked and/or cold. Convenient location, short walk from railway station and not far from the canal with many eating places.

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