Waterford Lodge Hotel

Great staff. Beer garden a sun trap. Breakfast good. Rooms comfortable and clean. Handy car park. Good location for town and golf courses.

The downstairs area of the hotel which is the bar and restaurant was clean and well decorated. The evening meal and breakfast were very nice. But once you went upstairs to the bedrooms it seemed very tatty our room and evidence of damp on one of the walls causing the paint to flake. The bathroom was also in need of modernization the toilet seat was loose, they'd replaced the shower but had left the remains of the old one. The power points in the room were in the wrong place there were 3 together on one wall and 2 in another wall. I think now there should be some beside the bed for charging phones. There was no WiFi in the bedroom much to our son's disgust the only WiFi was in the bar area. We only stayed for one night, we wouldn't have wanted to stay any longer

Well located for visiting Morpeth and surrounding area. Only a short walk into the centre where there are an abundance of places to eat and drink. Free parking available. This is a pub with rooms above. The pub side is very pleasant with a lively weekend atmosphere. The rooms above are basic and in need of an uplift. In ours the TV refused to work and the shower would not heat up to an acceptable temperature. That said it was comfortable and clean. Breakfast was included. Ample portions but again the set-up was basic. Happy to give 3 stars on the basis of location and price.

free parking on site

Easy parking quiet and good drinks.

Fine for the price. Conveniently close to town centre but not right in it, and a fairly lively pub (when others nearby were nearly empty). Parking in their private yard. The room was perfectly clean, the bathroom was clean and in good condition and the shower good and hot (an aged yet functioning mixer unit). My main negative comment is about appearance and the initial negative impression this creates; the stairwell walls, corridor and room doors were quite battered or scratched, the room decor strange and outdated, and there's clearly been some issue with the ceiling and a leaking flat roof at some point.

We stayed for one night,the food was very good and Morpeth is a lovely place to visit,the staff were very friendly and helpful,definitely stay there again

Great location and the bar/ restaurant area was nice and the food was good. While the rooms and corridors were clean everwhere upstairs is in need a serious update, shower barely ran, no internet in the rooms, traffic noise constantly which some decent glazing would minimise. Breakfast was only until 9.30 on weekends which is early but only until 8.30am on weekdays which means either no lie in or no breakfast!

If only the decor in the accommodation areas was a good as that in the bar/restaurant areas our experience and grading would have been so much better.

The hotel is very budget priced and provides very good value for money with excellent breakfast. Evening meal in bar good value and well presented.

Staff very friendly and breakfast was good.The pub is nice but the upstairs corridors are dark and need painting. The doors are filthy need a good clean . Our room was big and basic but the bathroom was awful took a while to get hot water and the shower was old and not good . Overall it was ok not fantastic

The hotel is in need of a coat of paint. The communal areas and room were very tired. The bar area was not very clean and tables were left uncleared long after they were vacated. I’m assuming that there wasn’t enough staff.

Horrendous and unforgivable stay at this so-called hotel which Morpeth should be ashamed to have trading in the lovely town. From the start I want to state that the staff at the Waterford Lodge are not at fault, they tried to make my stay the best that it could be given what they have to work with, but this was to prove impossible. The lodge is very rundown and shows a lack of investment. Let me be blunt rooms are awful, worn out and offer no comfort whatsoever. The mattress on the bed offered no support and prevented any chance of a comfortable night's sleep, the duvet was so thin it might as well have been missing and the pillows were as hard as sandbags and bore many stains they had obviously not been laundered in a decade. The room was always cold. The television was so old you would expect to find it in a museum. The only seat in the room was an uncomfortable small stool. The bathroom was dated in terms of décor also showed many signs of constant wear and tear together with lack of maintenance however the main issue was that the shower did not work (the management response to this was to use the bath, no chance given that when I filled it with water numerous hairs etc. floated to the surface absolutely disgusting). The noise was always a constant issue, (the contemptible management response to this was I should have brought earplugs with me). Avoid at all costs even if you believe that the rate chargeable offers value for money because it will not.

Awful place to stay. The staff seemed like they didn't want to be there and were not at all welcoming. The rooms smelt really bad, the beds were uncomfortable, the rooms were very stuffy. 2 of the rooms we booked didn't have hot water, no offer to move room or an apology, or part refund. We had a funeral to go to so it wasn't ideal. The breakfast was good but the waitress again seemed like she didn't want to be there.

This a good value place to stay, room may not be in the best decoritive state, but it was clean and the bed was comfortable and breakfast good. Transport links are good with train station up the road and bus stops across the road to newcastle. I would stay sgain

Rather tired but very clean

From the outside this pub hotel looks very run down, though the area in its in is pleasant. From about a week before they kept contacting me to ‘confirm’ the booking, I kept replying but they still sent more requests. Very odd. The interior is very tired, crumbling walls, chipped paintwork, stained walls etc, though all very clean. The rooms are basic but ok. The real issues are the water in the bathroom, some rooms had no hot water in the sinks, and the showers only run cold. They claimed a ‘plumber has been called’ but as reviews mention this problem for months, that’s clearly nonsense. I had a bath but then the plug stuck on the bath so I had to leave the water in. The toilet seat was also broken. When I reported all these issues the young man at reception didn’t seem at all concerned and didn’t even apologise. There is a strange smell throughout the building too,

Fine for the price. Conveniently close to town centre but not right in it, and a fairly lively pub (when others nearby were nearly empty). Parking in their private yard. The room was perfectly clean, the bathroom was clean and in good condition and the shower good and hot (an aged yet functioning mixer unit). My main negative comment is about appearance and the initial negative impression this creates; the stairwell walls, corridor and room doors were quite battered or scratched, the room decor strange and outdated, and there's clearly been some issue with the ceiling and a leaking flat roof at some point.

The room was extremely rundown. Stains al over ceiling and walls. Wallpaper hanging off. Radiator broken. Carpets dirty. Hotel corridors stunk of mould and dirty walls and carpets.

Tired looking. No wifi. Wallpaper peeling off bedroom walls, shower just trickles out. Very outdated, not what you'd expect for 2024. The positives were it was clean and the bed was comfortable.

The staff were friendly, breakfast were good, the room that we stayed in needs updating, very old fashioned, paper peeling off, and hanging down. Lady on reception informed us the rooms are in the process of getting updated.

The downstairs area of the hotel which is the bar and restaurant was clean and well decorated. The evening meal and breakfast were very nice. But once you went upstairs to the bedrooms it seemed very tatty our room and evidence of damp on one of the walls causing the paint to flake. The bathroom was also in need of modernization the toilet seat was loose, they'd replaced the shower but had left the remains of the old one. The power points in the room were in the wrong place there were 3 together on one wall and 2 in another wall. I think now there should be some beside the bed for charging phones. There was no WiFi in the bedroom much to our son's disgust the only WiFi was in the bar area. We only stayed for one night, we wouldn't have wanted to stay any longer

The room was very large, the staff was terrific and the food was great.

Horrendous and unforgivable stay at this so-called hotel which Morpeth should be ashamed to have trading in the lovely town. From the start I want to state that the staff at the Waterford Lodge are not at fault, they tried to make my stay the best that it could be given what they have to work with, but this was to prove impossible. The lodge is very rundown and shows a lack of investment. Let me be blunt rooms are awful, worn out and offer no comfort whatsoever. The mattress on the bed offered no support and prevented any chance of a comfortable night's sleep, the duvet was so thin it might as well have been missing and the pillows were as hard as sandbags and bore many stains they had obviously not been laundered in a decade. The room was always cold. The television was so old you would expect to find it in a museum. The only seat in the room was an uncomfortable small stool. The bathroom was dated in terms of décor also showed many signs of constant wear and tear together with lack of maintenance however the main issue was that the shower did not work (the management response to this was to use the bath, no chance given that when I filled it with water numerous hairs etc. floated to the surface absolutely disgusting). The noise was always a constant issue, (the contemptible management response to this was I should have brought earplugs with me). Avoid at all costs even if you believe that the rate chargeable offers value for money because it will not.

The hotel is in a very nice and convenient location, close to the main street and next door to the main park. It has got its own parking. I was annoyed that I was allocated room 4 above noisy and smelly kitchen fans just under my windows and it was only after my complaint I was moved to a better room No.10, away from the kitchen. Why wasn't I given a better room from the very beginning since both rooms were available? Then in the morning it turned out that the shower did not produce hot water although there was hot water in the taps. Overall, the hotel is very run down and requires refurbishment. The staff and breakfast were nice.

Rooms need updating but was comfirtable enough. No hot water. Need blackout curtains. Can hear everything thats going on in next room. Staff very nice. Breakfast very nice. Bed comfy.

Room was massive lots off tean and coffees supplies , bed was super comfy staff were friendly.and welcoming. Extra cost for dogs not on website , but very dog friendly

Fine for the price. Conveniently close to town centre but not right in it, and a fairly lively pub (when others nearby were nearly empty). Parking in their private yard. The room was perfectly clean, the bathroom was clean and in good condition and the shower good and hot (an aged yet functioning mixer unit). My main negative comment is about appearance and the initial negative impression this creates; the stairwell walls, corridor and room doors were quite battered or scratched, the room decor strange and outdated, and there's clearly been some issue with the ceiling and a leaking flat roof at some point.

Great location and the bar/ restaurant area was nice and the food was good. While the rooms and corridors were clean everwhere upstairs is in need a serious update, shower barely ran, no internet in the rooms, traffic noise constantly which some decent glazing would minimise. Breakfast was only until 9.30 on weekends which is early but only until 8.30am on weekdays which means either no lie in or no breakfast!

Tired looking. No wifi. Wallpaper peeling off bedroom walls, shower just trickles out. Very outdated, not what you'd expect for 2024. The positives were it was clean and the bed was comfortable.

Rang bell waited, rang bell another 5 times every 2 minutes, could hear the barman talking to people so knew someone was their, He appeared and said someone will be with me in a moment, sat down, waited 15 minutes and still no-one, rang bell again and waited a further 10 minutes, went to the bar to see if I could get checked in, was informed by barman that the lady on reception was busy in the kitchen, I ordered a pint of lager and waited another 10 minutes, then I saw the lady coming out of kitchen, so asked her If I could check in, went to reception no apology for waiting in excess of 40 minutes, No welcome was given straight brief, how are you paying for room, new card or existing card, breakfast times and last order for dinner is 8.30pm, given key and no directions to room and separate security door. Got to room needed to check work mail and could not find info on wifi password, went to reception, she was actually there and asked her for password, She pointed to a notice, I was told abruptly that the info was in the room, I later found the laminated info card underneath the towels , Shower was dreadful and took 10 minutes for hot water and very fine spray. Such a shame the Hotel is being let down, I can see there has been alot of effort into the rooms, bar and dining facilities

Nice place to be. Quaint little town outside Newcastle. Staff in hotel very friendly and accommodating.

Great value for money excellent staff

Awful place to stay. The staff seemed like they didn't want to be there and were not at all welcoming. The rooms smelt really bad, the beds were uncomfortable, the rooms were very stuffy. 2 of the rooms we booked didn't have hot water, no offer to move room or an apology, or part refund. We had a funeral to go to so it wasn't ideal. The breakfast was good but the waitress again seemed like she didn't want to be there.

The hotel was in a great location, just over the bridge in the town. Breakfast was excellent and the staff were very friendly

Basic but ok for a short stay Room cold but asked for an electric heater which was provided Hotel had trouble with the boiler

From the outside this pub hotel looks very run down, though the area in its in is pleasant. From about a week before they kept contacting me to ‘confirm’ the booking, I kept replying but they still sent more requests. Very odd. The interior is very tired, crumbling walls, chipped paintwork, stained walls etc, though all very clean. The rooms are basic but ok. The real issues are the water in the bathroom, some rooms had no hot water in the sinks, and the showers only run cold. They claimed a ‘plumber has been called’ but as reviews mention this problem for months, that’s clearly nonsense. I had a bath but then the plug stuck on the bath so I had to leave the water in. The toilet seat was also broken. When I reported all these issues the young man at reception didn’t seem at all concerned and didn’t even apologise. There is a strange smell throughout the building too,

Lovely local stay. cheap and cheerful and staff were very helpful

We stayed for one night,the food was very good and Morpeth is a lovely place to visit,the staff were very friendly and helpful,definitely stay there again

Staff were absolutely fabulous, very busy but still were very pleasant. Enjoyable stay.

The premises are dated and in urgent need of upgrade. We had two rooms, one smelt badly of dampness. The rooms were spacious and clean. Staff at the hotel were helpful and friendly. Breakfast was ok, but the sausages were the cheapest of the cheap! Outside of the premises is again in need of update. The building looks tired and neglected. However, there are plenty of parking spaces. It is centrally located and is in easy walking distance of all amenities. Overall, I would describe it as, cheap and cheerful.

In a good location, near park and castle and town center. Great breakfast included. But the heating doesn’t work during staying so a bit cold.

Well located for visiting Morpeth and surrounding area. Only a short walk into the centre where there are an abundance of places to eat and drink. Free parking available. This is a pub with rooms above. The pub side is very pleasant with a lively weekend atmosphere. The rooms above are basic and in need of an uplift. In ours the TV refused to work and the shower would not heat up to an acceptable temperature. That said it was comfortable and clean. Breakfast was included. Ample portions but again the set-up was basic. Happy to give 3 stars on the basis of location and price.

The hotel was in a great location, just over the bridge in the town. Breakfast was excellent and the staff were very friendly

The hotel is in a very nice and convenient location, close to the main street and next door to the main park. It has got its own parking. I was annoyed that I was allocated room 4 above noisy and smelly kitchen fans just under my windows and it was only after my complaint I was moved to a better room No.10, away from the kitchen. Why wasn't I given a better room from the very beginning since both rooms were available? Then in the morning it turned out that the shower did not produce hot water although there was hot water in the taps. Overall, the hotel is very run down and requires refurbishment. The staff and breakfast were nice.

convenient

This a good value place to stay, room may not be in the best decoritive state, but it was clean and the bed was comfortable and breakfast good. Transport links are good with train station up the road and bus stops across the road to newcastle. I would stay sgain

It’s a nice hotel! Near the train station. A little far from bigger cities but very nice

Fine for the price. Conveniently close to town centre but not right in it, and a fairly lively pub (when others nearby were nearly empty). Parking in their private yard. The room was perfectly clean, the bathroom was clean and in good condition and the shower good and hot (an aged yet functioning mixer unit). My main negative comment is about appearance and the initial negative impression this creates; the stairwell walls, corridor and room doors were quite battered or scratched, the room decor strange and outdated, and there's clearly been some issue with the ceiling and a leaking flat roof at some point.

Great location and the bar/ restaurant area was nice and the food was good. While the rooms and corridors were clean everwhere upstairs is in need a serious update, shower barely ran, no internet in the rooms, traffic noise constantly which some decent glazing would minimise. Breakfast was only until 9.30 on weekends which is early but only until 8.30am on weekdays which means either no lie in or no breakfast!

Room was sad, courtyard view was grim dead pigeon and bird poop everywhere. Went for a takeaway bacon sandwich for breakfast which was slices of kingsmill and 3 slices on bacon. Croissant was good so went back for another which was stale. Coffee was fresh. Shower was new but zero pressure been better with a kids beach watering can. light was flickering.

Staff very friendly and breakfast was good.The pub is nice but the upstairs corridors are dark and need painting. The doors are filthy need a good clean . Our room was big and basic but the bathroom was awful took a while to get hot water and the shower was old and not good . Overall it was ok not fantastic

I thought this was excellent value for money. Some fittings in the bedroom (first floor) were aging but it was spacious and comfortable. Well lit and good desk and adequate tv. Breakfast a good mixture of help yourself and being served at the table.

The room was very large, the staff was terrific and the food was great.

The hotel was in a great location, just over the bridge in the town. Breakfast was excellent and the staff were very friendly

This a good value place to stay, room may not be in the best decoritive state, but it was clean and the bed was comfortable and breakfast good. Transport links are good with train station up the road and bus stops across the road to newcastle. I would stay sgain

Good price, good food, good location, comfy bed, clean Shower wasnt too good, had quite a long wait for breakfast and wasnt that many in. Was nice when it came.

The complete property is in need of knocking down and rebuilding , the decorations are from the 80s and have not been touched since, the rooms are disgusting with paint peeling and ceiling wall paper cracked , the breakfast was uneatable and 1 sausage 1 slice of bacon and 1 cold hash brown , I would not advise any one booking a stay

We stayed for one night,the food was very good and Morpeth is a lovely place to visit,the staff were very friendly and helpful,definitely stay there again

The hotel is very budget priced and provides very good value for money with excellent breakfast. Evening meal in bar good value and well presented.