Hard Rock Hotel Penang

Notice: Malaysian Tourism Tax of RM10 per room per night will be charged on foreign passport holders by hotels on arrival.

To enhance our guest experience, the hotel is undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge until November 2026. During this period, the hotel is operating as usual with the remaining rooms available for reservation. Rest assured, alternative arrangements are in place to ensure a comfortable stay. Hotel facilities including restaurants, swimming pool, Rock Spa and gym remain fully operational. For any questions or concerns, please contact us directly.

Age Requirements
Minimum age to check in is 18 years old

Pets
Service animals not allowed;Pets not allowed;

Front Desk Services
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; This property's Kids Club is open only to children ages 4-12 years old; Rollaway bed fee: MYR 200.6 per night; Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding;

Dining
Enjoy Asian cuisine at Starz Diner, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 11 AM for a fee.Fee for continental breakfast: approximately MYR 70 for adults and MYR 35 for children;

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: MYR 200 per accommodation, per night
• A tax is imposed by the city: MYR 3.00 per accommodation, per night