Residence Inn by Marriott Waldorf

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The location was good. The facility needs a refresh the late night staff unaccommodating.

Yes, the room was clean, but there were no extra towels, the light in the refrigerator was out, I didn’t know there was a switch to cut power on in certain parts of the room. I thought the lights were all burnt out or something. I asked the front desk to send someone to check it out and the never came to the room, you have to pay $6.00 per day to park there. I was there for four days, they didn’t clean the room once, no fresh towels, nothing. A night representative was secretly on her phone and had this horrible attitude with me when I asked for another parking pass. My bed felt like it was slanted down from the bottom to the head board. Overall, it was the perfect are for my visit but below average for the price and my comfort.

Room was great but the spout in shower wasnt working. Hard to get on and off and hard to get hot water.

Reservation was made on Expedia but when I checked in to the hotel, the hotel told me that when I booked it on Expedia, it should not have went through because they were already booked for that night. The hotel said they reached out to Expedia in advance and let them know that but Expedia never contacted me. As a result, my family and I arrived at the hotel, off loaded the entire car, and got to hotel front desk just to find out that I didn’t have a reservation there for the reasons I listed above. Either the hotel or Expedia should have contacted me well in advance before my family and traveled to the hotel and offloaded. Very disappointing.