The Parkwood Hotel

Y

Large bedroom and recently modernised en-suite. All clean and tidy. Nice and warm (4 day stay in January). Breakfasts were excellent and the food available for the evening meals in the pub part of the hotel was also good. All of the staff were warm, friendly and helpful. The car park is big. Breakfast does not start until 7.30am. You order it from the menu the night before and it was always ready for 7.30 for me, but I was there on business it left me quite tight for getting to my meeting elsewhere on time.

Checked in and advised last orders for food in the bar was 19:00 so went down at 18:45 ordered a drink and then got totally ignored by the 2 members of staff for about 10 minutes and was then advised that they would not be able to serve any further food so ended having to go to a local pub. In the room the central light fitting over the bed was that low that the top of the lampshades was below eye level, it was that low that if you sat on the bed you could not see the TV. For some reason they have decided to fit an emergency light, normally used for over external staircases in the room to the standby led light was that bright that it lit up all the room which kept me awake most of the night, obviously it had caused someone else an issue too as it was hanging off the ceiling. Breakfast was another joke, you have to order the night before from a preprinted sheet. I am not into eggs florentine and things like that, all I wanted was a couple of poached eggs and some toast but that was not available. When I went down the next morning there was a buffet table with juices and cereals but no spoons to eat it with and no staff to ask for one. Overall the hotel itself is not to bad but it needs attention to detail, consideration with how the rooms are decorated so that they are functional and not just decorated to look good and they need to seriously pay attention to how the staff interact with the guests as they need a lot of training. I would not stay again nor recommend it.

Arrived and they didn’t have the room -

We have stayed. before over the years. It was good to see that it has been refurbed , plus the evening meals are better, for us it is convenient and we will stay again