Name: JW Marriott Hotel Medan
Address: Jalan Putri Hijau No. 10, Medan, Sumatra Septentrional, ID
Price range: 99 US$–264 US$ per night
Rating: 8.83

Opiniones de los huéspedes

En el JW Marriott Hotel Medan, los huéspedes elogian constantemente el servicio amable y eficiente, las habitaciones cómodas y espaciosas, y la conveniente ubicación junto a un centro comercial, al tiempo que señalan que algunas instalaciones y la decoración se ven algo anticuadas y que problemas de mantenimiento ocasionales afectan a ciertas áreas.

La limpieza recibe en general una alta valoración, aunque algunos comentaristas mencionan áreas comunes menos limpias o ventanas sucias. El desayuno y el bufé reciben elogios frecuentes, y los restaurantes del hotel, como Prime Steakhouse y Jade, son destacados, aunque las opiniones sobre el restaurante chino son variadas. En general, los viajeros pueden esperar una estancia cómoda con un servicio cálido y una buena oferta gastronómica, en una propiedad que muestra algunos signos de envejecimiento.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Los huéspedes disfrutan con frecuencia de las instalaciones de spa y piscina, y varios destacan las piscinas de spa y las funciones de bienestar. Algunas áreas se ven anticuadas o necesitan mejoras, incluida la piscina y el jacuzzi, el equipo del gimnasio, la ventilación del salón, los tiempos de espera del ascensor, y el ruido ocasional en la zona de bienestar.

Reseñas de huéspedes relacionadas

8

Laura

24 nov 2024

·

Se alojó 1 noche

Great get away if you live in Indonesia, but not perfect. The windows are so dirty you can't see the view from the pool or rooms. The tub didn't hold water.

8

LAI

11 may 2025

·

Se alojó 1 noche

The room is big and comfy for 3 adults. All of us slept like babies even though our room was facing the main road. Service was impeccable. However, the hotel badly needs a renovation esp in the pool and jacuzzi. It was extremely stuffy in the executive lounge, making the experience unbearable. It would be great to leave the drinks menu on the table. Spa experience was great but needs to change the floor tiles in the room.

10

Jonathan

4 jul 2023

·

Se alojó 3 noches

its a good hotel in close proximity to a large mall (that's a plus). It's tall...29 stories with only three lifts (that we know of) so that can entail waiting. Staff was friendly and helpful.

8

ASHOK

8 sept 2023

·

Se alojó 2 noches

I liked the breakfast, swimming pool and spa facilities. I did not like the food in the chinese restaurant Jade which was too oily, tasteless and ordinary.

4

Andy

18 feb 2024

·

Se alojó 8 noches

The rate online was different than what was paid at the hotel. The design of the room is outdated. I was promised to be on the top floor with the city view, but I received the back of the hotel view—the high costly laundry charge for only a few T-shirts and underwear. The gym equipment was dated. I would not re-book this hotel for my upcoming trip.

10

Malika

21 ago 2023

·

Se alojó 3 noches

Personnel au petit soin. Hôtel proposant des services : jacuzzi, sauna, hammam, salle de sports avec machines de très haute qualité, DJ les week-ends…les chambres sont spacieuses et bien équipées .Le petit déjeuner est varié et très copieux. Seul inconvénient : Ils ont refusé de nous appeler un grab pour le transport à l’aéroport

10

Yik How

30 ago 2023

·

Se alojó 1 noche

Best hotel in Medan. We enjoyed our stay so much. The staff was wonderful and the hotel facilities are fantastic - the spa pools are wonderful. We also had the best sleep here out of all the hotels we stayed at in Medan and wished we stayed here more nights.Convenient location with a huge mall just diagonally across the road too. If we ever return to Medan, we will definitely stay here

10

Rohaidah Binte

11 ago 2024

·

Se alojó 3 noches

The ambience was great. Friendly staff. We ate at the Prime Steakhouse and the Jade Chinese restaurant. The food was delicious and yummy . The breakfast spread was good too. Overall, wonderful time at the Hotel.

8

Nelly

1 oct 2025

·

Se alojó 13 noches

Wellnessbereich manchmal laut, wenn ortsansässige sich laut miteinander unterhalten. An Wochenenden ist es sehr voll beim Frühstück. Man müsste viel mehr Zeit einplanen, das Personal kommt nicht hinterher/es wird nicht mehr Personal eingesetzt. Über meinen 2-wöchigen Aufenthalt gab es wenig Variationen beim Frühstück. Harte Feder in Sesseln spürbar (zu alt), Kopfkissen unbequem. Insges find ich das Hotel renovierungsbedürftig. Der Lobbybereich ist sehr schön und einladend. Personal überwiegend sehr freundlich.

10

Nilesh

11 may 2025

·

Se alojó 1 noche

Very friendly and helpful staff, also had great places for relaxing/eating in the hotel

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es ampliamente elogiada, y muchos destacan las habitaciones limpias y el buen servicio de limpieza. Algunos comentarios señalan áreas comunes menos limpias o ventanas sucias, y cierto desgaste en los pasillos.

Reseñas de huéspedes relacionadas

10

Maksa

20 sept 2023

·

Se alojó 1 noche

It’s clean and the staff very kind and helpful

8

Laura

24 nov 2024

·

Se alojó 1 noche

Great get away if you live in Indonesia, but not perfect. The windows are so dirty you can't see the view from the pool or rooms. The tub didn't hold water.

10

Maurice

16 sept 2024

·

Se alojó 1 noche

Walls and passages are old and falling apart. Other than that service exceptional, rooms, hygiene = very good

10

Pascal

26 dic 2024

·

Se alojó 4 noches

Clearly the best hotel in Medan. I was staying here for a week and liked everything about it. Attentative staff, very secure place, good location directly next to mall, wonderful room with big and comfy bed, big bathroom, good Restaurants for a reasonable price, and I appreciated most that cleaning service didnt knock the door before 11.30am. Wonderful!

10

Syahira

26 ene 2024

·

Se alojó 2 noches

Som vanlig har JW i Medan aldri skuffet. Jeg har bodd her tidligere med mannen min, og jeg har bodd her nå sammen med familien. Renslighet, service på alle de ansatte, samt frokostbuffet faller alltid i smak! Det er fine rom med gode senger. Vill alltid sove her når jeg befinner meg i Medan. Anbefales på det varmeste!

8

Robert

30 jun 2025

·

Se alojó 3 noches

Overall, the hotel is a good hotel. Very clean and the staff is excellent. There is something that happens around the hotel that is loud music that lasts sometime until 5:00 am. This is not the mosques but more like a club. Staff was very good and helpful.

10

John

23 nov 2025

·

Se alojó 2 noches

Clean, kind and quietly efficient service. Great value buffet. A super stay.

6

Piergiorgio

4 ene 2026

·

Se alojó 3 noches

Rooms are clean however all venue’s area are not so clean

10

Akshay

23 feb 2025

·

Se alojó 3 noches

Everything was great. We really liked the location close to mall in walk distance which allowed us to grab quick meal or groceries for room. The hotel airport transfers and day trip car booking was superb. Room was big and clean. Staff was friendly. View of city from Room Was epic. Only complain was fridge was not working. There is also bit of issue with shower knobs slightly confusing until you figure out.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente espaciosas y cómodas, con vistas a la ciudad, y se mencionan mejoras. Varias reseñas señalan una decoración anticuada y algunos problemas de mantenimiento, como accesorios defectuosos, aire acondicionado con dificultades bajo el sol de la tarde o ventanas sucias.

Reseñas de huéspedes relacionadas

8

Laura

24 nov 2024

·

Se alojó 1 noche

Great get away if you live in Indonesia, but not perfect. The windows are so dirty you can't see the view from the pool or rooms. The tub didn't hold water.

10

Pascal

26 dic 2024

·

Se alojó 4 noches

Clearly the best hotel in Medan. I was staying here for a week and liked everything about it. Attentative staff, very secure place, good location directly next to mall, wonderful room with big and comfy bed, big bathroom, good Restaurants for a reasonable price, and I appreciated most that cleaning service didnt knock the door before 11.30am. Wonderful!

8

LAI

11 may 2025

·

Se alojó 1 noche

The room is big and comfy for 3 adults. All of us slept like babies even though our room was facing the main road. Service was impeccable. However, the hotel badly needs a renovation esp in the pool and jacuzzi. It was extremely stuffy in the executive lounge, making the experience unbearable. It would be great to leave the drinks menu on the table. Spa experience was great but needs to change the floor tiles in the room.

8

Kia Kit

20 may 2025

·

Se alojó 1 noche

Nice upgrade of room from reception. Thanks

10

David

30 jul 2024

·

Se alojó 1 noche

The hotel is very nice. The room is spacious and the breakfast is very good. The staff is very helpful.

8

Robert

30 jun 2025

·

Se alojó 3 noches

Overall, the hotel is a good hotel. Very clean and the staff is excellent. There is something that happens around the hotel that is loud music that lasts sometime until 5:00 am. This is not the mosques but more like a club. Staff was very good and helpful.

10

Penny

8 dic 2024

·

Se alojó 1 noche

Staff were very friendly and helpful. Room had great views with nice products but perhaps a little outdated and in need of modernisation. Had a lovely meal at the Steak restaurant. Had a good vibe and staff very attentive.

10

Akshay

23 feb 2025

·

Se alojó 3 noches

Everything was great. We really liked the location close to mall in walk distance which allowed us to grab quick meal or groceries for room. The hotel airport transfers and day trip car booking was superb. Room was big and clean. Staff was friendly. View of city from Room Was epic. Only complain was fridge was not working. There is also bit of issue with shower knobs slightly confusing until you figure out.

10

Rubina

30 jul 2025

·

Se alojó 1 noche

Very helpful and friendly staff, our flight reached at 7 :15 am We were able take a trip to Bukit Lawang at the same day, did jungle tracking and came back to the hotel same day, everything was possible, because of friendly and cooperative hotel staff, they room was excellent, nice view from the top floor, breakfast was excellent, we loved our stay.

8

Roger

8 jul 2022

·

Se alojó 4 noches

Nice room (executive deluxe) with panoramic view in two directions. Airconditioner seem a bit undersized to keep roomtempetature stable with sun on the windows in the afternoon, so it was a bit hot. Breakfast ok, but not much western food to choose from. Service was great.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es constantemente elogiado por ser amable, servicial y eficiente, con un registro rápido y asistencia proactiva para el transporte y las actividades.

Reseñas de huéspedes relacionadas

10

Pascal

26 dic 2024

·

Se alojó 4 noches

Clearly the best hotel in Medan. I was staying here for a week and liked everything about it. Attentative staff, very secure place, good location directly next to mall, wonderful room with big and comfy bed, big bathroom, good Restaurants for a reasonable price, and I appreciated most that cleaning service didnt knock the door before 11.30am. Wonderful!

10

Jocelin

28 abr 2024

·

Se alojó 1 noche

Very friendly staffs and helpful

10

David

30 jul 2024

·

Se alojó 1 noche

The hotel is very nice. The room is spacious and the breakfast is very good. The staff is very helpful.

10

Katherine

6 nov 2023

·

Se alojó 1 noche

The staff from the second we arrived to when we left were all amazing! They helped unload our bags and get them to the room, check in was so quick and they helped us with express laundry as we had to left the following day! The restaurant staff had amazing suggestions for breakfast and gave us many samples of local Indonesian dishes we could try! If we come back to Medan, this will be the definite place we will plan to stay at! Thanks for the great stay!

8

Nicolas

21 nov 2025

·

Se alojó 2 noches

Good hotel, friendly staff

10

Rohaidah Binte

11 ago 2024

·

Se alojó 3 noches

The ambience was great. Friendly staff. We ate at the Prime Steakhouse and the Jade Chinese restaurant. The food was delicious and yummy . The breakfast spread was good too. Overall, wonderful time at the Hotel.

8

Robert

30 jun 2025

·

Se alojó 3 noches

Overall, the hotel is a good hotel. Very clean and the staff is excellent. There is something that happens around the hotel that is loud music that lasts sometime until 5:00 am. This is not the mosques but more like a club. Staff was very good and helpful.

10

Nilesh

11 may 2025

·

Se alojó 1 noche

Very friendly and helpful staff, also had great places for relaxing/eating in the hotel

10

John

23 nov 2025

·

Se alojó 2 noches

Clean, kind and quietly efficient service. Great value buffet. A super stay.

10

Rubina

30 jul 2025

·

Se alojó 1 noche

Very helpful and friendly staff, our flight reached at 7 :15 am We were able take a trip to Bukit Lawang at the same day, did jungle tracking and came back to the hotel same day, everything was possible, because of friendly and cooperative hotel staff, they room was excellent, nice view from the top floor, breakfast was excellent, we loved our stay.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación es conveniente, con un centro comercial grande y tiendas a poca distancia a pie. Un huésped deseó una mejor conexión de acera.

Reseñas de huéspedes relacionadas

10

Pascal

26 dic 2024

·

Se alojó 4 noches

Clearly the best hotel in Medan. I was staying here for a week and liked everything about it. Attentative staff, very secure place, good location directly next to mall, wonderful room with big and comfy bed, big bathroom, good Restaurants for a reasonable price, and I appreciated most that cleaning service didnt knock the door before 11.30am. Wonderful!

10

Jonathan

4 jul 2023

·

Se alojó 3 noches

its a good hotel in close proximity to a large mall (that's a plus). It's tall...29 stories with only three lifts (that we know of) so that can entail waiting. Staff was friendly and helpful.

10

Yik How

30 ago 2023

·

Se alojó 1 noche

Best hotel in Medan. We enjoyed our stay so much. The staff was wonderful and the hotel facilities are fantastic - the spa pools are wonderful. We also had the best sleep here out of all the hotels we stayed at in Medan and wished we stayed here more nights.Convenient location with a huge mall just diagonally across the road too. If we ever return to Medan, we will definitely stay here

10

Bernd

24 ago 2023

·

Se alojó 3 noches

Near mall and Indomart!

8

Robert

30 jun 2025

·

Se alojó 3 noches

Overall, the hotel is a good hotel. Very clean and the staff is excellent. There is something that happens around the hotel that is loud music that lasts sometime until 5:00 am. This is not the mosques but more like a club. Staff was very good and helpful.

10

David

20 ago 2025

·

Se alojó 6 noches

convenience and easy to excess to SOGO .

10

Akshay

23 feb 2025

·

Se alojó 3 noches

Everything was great. We really liked the location close to mall in walk distance which allowed us to grab quick meal or groceries for room. The hotel airport transfers and day trip car booking was superb. Room was big and clean. Staff was friendly. View of city from Room Was epic. Only complain was fridge was not working. There is also bit of issue with shower knobs slightly confusing until you figure out.

10

Frank

11 jun 2025

·

Se alojó 3 noches

Perfect so far… Would be great to have a sidewalk from the hotel to the street to get to the shopping center by foot.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y el bufé reciben elogios frecuentes, y los locales del hotel, como Prime Steakhouse y Jade, son populares. Las opiniones sobre el restaurante chino son variadas, y un crítico señaló una variedad limitada en el desayuno durante una estancia prolongada.

Reseñas de huéspedes relacionadas

10

charles

17 jun 2023

·

Se alojó 2 noches

Good hotel, nice breakfast and friendly staff.

10

Andrew

19 dic 2024

·

Se alojó 2 noches

The food, service, and room were perfect

10

Diana

2 ago 2025

·

Se alojó 1 noche

Food buffet was wonderful! Hotel is great and staff are very friendly and helpful! They made my birthday memorable!

10

David

30 jul 2024

·

Se alojó 1 noche

The hotel is very nice. The room is spacious and the breakfast is very good. The staff is very helpful.

8

ASHOK

8 sept 2023

·

Se alojó 2 noches

I liked the breakfast, swimming pool and spa facilities. I did not like the food in the chinese restaurant Jade which was too oily, tasteless and ordinary.

10

Rohaidah Binte

11 ago 2024

·

Se alojó 3 noches

The ambience was great. Friendly staff. We ate at the Prime Steakhouse and the Jade Chinese restaurant. The food was delicious and yummy . The breakfast spread was good too. Overall, wonderful time at the Hotel.

8

Nelly

1 oct 2025

·

Se alojó 13 noches

Wellnessbereich manchmal laut, wenn ortsansässige sich laut miteinander unterhalten. An Wochenenden ist es sehr voll beim Frühstück. Man müsste viel mehr Zeit einplanen, das Personal kommt nicht hinterher/es wird nicht mehr Personal eingesetzt. Über meinen 2-wöchigen Aufenthalt gab es wenig Variationen beim Frühstück. Harte Feder in Sesseln spürbar (zu alt), Kopfkissen unbequem. Insges find ich das Hotel renovierungsbedürftig. Der Lobbybereich ist sehr schön und einladend. Personal überwiegend sehr freundlich.

10

John

23 nov 2025

·

Se alojó 2 noches

Clean, kind and quietly efficient service. Great value buffet. A super stay.

10

Penny

8 dic 2024

·

Se alojó 1 noche

Staff were very friendly and helpful. Room had great views with nice products but perhaps a little outdated and in need of modernisation. Had a lovely meal at the Steak restaurant. Had a good vibe and staff very attentive.

10

Rubina

30 jul 2025

·

Se alojó 1 noche

Very helpful and friendly staff, our flight reached at 7 :15 am We were able take a trip to Bukit Lawang at the same day, did jungle tracking and came back to the hotel same day, everything was possible, because of friendly and cooperative hotel staff, they room was excellent, nice view from the top floor, breakfast was excellent, we loved our stay.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	93 US$
febrero	98 US$
marzo	97 US$
abril	99 US$
mayo	94 US$
junio	100 US$
julio	100 US$
agosto	87 US$
septiembre	121 US$
octubre	91 US$
noviembre	114 US$
diciembre	89 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $198
18 $99	19 $99	20 $99	21 $119	22 $211	23 $264	24 $212
25 $105	26 $105	27 $105	28 $105	29 $105	30 $106	31 $118

DO	LU	MA	MI	JU	VI	SA
1 $119	2 $118	3 $106	4 $106	5 $105	6 $106	7 $113
8 $105	9 $106	10 $105	11 $106	12 $106	13 $106	14 $112
15 $99	16 $106	17 $106	18 $106	19 $140	20 $106	21 $112
22 $105	23 $99	24 $99	25 $99	26 $99	27 $99	28 $105
29 $99	30 $99

JW Marriott Hotel Medan

Precios para JW Marriott Hotel Medan

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite ejecutiva, 1 cama de matrimonio grande, vistas a la ciudad

Suite junior, 1 cama de matrimonio grande, vistas a la ciudad

Suite presidencial, 1 cama de matrimonio grande

Habitación Deluxe, 1 cama de matrimonio grande, vistas a la ciudad

Habitación ejecutiva, 2 camas dobles, vistas a la ciudad

Habitación Deluxe, 2 camas dobles, fumadores, vistas a la ciudad

Habitación Deluxe, 1 cama de matrimonio grande

Habitación ejecutiva, 1 cama de matrimonio grande, vistas a la ciudad

Reseñas de los huéspedes sobre JW Marriott Hotel Medan

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio