Name: JW Marriott Hotel Medan
Address: Jalan Putri Hijau No. 10, Medan, Sumatra du Nord, ID
Price range: 99 $US–264 $US per night
Rating: 8.83

Ce qu'en disent des voyageurs

Au JW Marriott Hotel Medan, les clients apprécient constamment le service chaleureux et efficace, les chambres spacieuses et confortables, et l'emplacement idéal à proximité d'un centre commercial, tout en remarquant que certaines installations et la décoration semblent vieillissantes et que des problèmes d'entretien occasionnels affectent certaines zones.

La propreté est généralement très bien notée, bien que quelques clients mentionnent des espaces communs moins propres ou des fenêtres sales. Le petit-déjeuner et le buffet reçoivent fréquemment des éloges, et les restaurants sur place tels que Prime Steakhouse et Jade sont mis en avant, les avis sur le restaurant chinois étant mitigés. Dans l'ensemble, les voyageurs peuvent s'attendre à un séjour confortable avec un service chaleureux et une offre de restauration de qualité, dans un établissement qui montre quelques signes de l'âge.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient fréquemment les installations du spa et de la piscine, dont plusieurs soulignent les piscines du spa et les équipements de bien-être. Certaines zones semblent vieillissantes ou nécessitent des améliorations, y compris la piscine et le jacuzzi, le matériel de gym, la ventilation du salon, les temps d'attente pour les ascenseurs et le bruit occasionnel dans l'espace bien-être.

Avis de voyageur à ce sujet

8

Laura

24 nov. 2024

·

A séjourné 1 nuit

Great get away if you live in Indonesia, but not perfect. The windows are so dirty you can't see the view from the pool or rooms. The tub didn't hold water.

8

LAI

11 mai 2025

·

A séjourné 1 nuit

The room is big and comfy for 3 adults. All of us slept like babies even though our room was facing the main road. Service was impeccable. However, the hotel badly needs a renovation esp in the pool and jacuzzi. It was extremely stuffy in the executive lounge, making the experience unbearable. It would be great to leave the drinks menu on the table. Spa experience was great but needs to change the floor tiles in the room.

10

Jonathan

4 juil. 2023

·

A séjourné 3 nuits

its a good hotel in close proximity to a large mall (that's a plus). It's tall...29 stories with only three lifts (that we know of) so that can entail waiting. Staff was friendly and helpful.

8

ASHOK

8 sept. 2023

·

A séjourné 2 nuits

I liked the breakfast, swimming pool and spa facilities. I did not like the food in the chinese restaurant Jade which was too oily, tasteless and ordinary.

4

Andy

18 févr. 2024

·

A séjourné 8 nuits

The rate online was different than what was paid at the hotel. The design of the room is outdated. I was promised to be on the top floor with the city view, but I received the back of the hotel view—the high costly laundry charge for only a few T-shirts and underwear. The gym equipment was dated. I would not re-book this hotel for my upcoming trip.

10

Malika

21 août 2023

·

A séjourné 3 nuits

Personnel au petit soin. Hôtel proposant des services : jacuzzi, sauna, hammam, salle de sports avec machines de très haute qualité, DJ les week-ends…les chambres sont spacieuses et bien équipées .Le petit déjeuner est varié et très copieux. Seul inconvénient : Ils ont refusé de nous appeler un grab pour le transport à l’aéroport

10

Yik How

30 août 2023

·

A séjourné 1 nuit

Best hotel in Medan. We enjoyed our stay so much. The staff was wonderful and the hotel facilities are fantastic - the spa pools are wonderful. We also had the best sleep here out of all the hotels we stayed at in Medan and wished we stayed here more nights.Convenient location with a huge mall just diagonally across the road too. If we ever return to Medan, we will definitely stay here

10

Rohaidah Binte

11 août 2024

·

A séjourné 3 nuits

The ambience was great. Friendly staff. We ate at the Prime Steakhouse and the Jade Chinese restaurant. The food was delicious and yummy . The breakfast spread was good too. Overall, wonderful time at the Hotel.

8

Nelly

1 oct. 2025

·

A séjourné 13 nuits

Wellnessbereich manchmal laut, wenn ortsansässige sich laut miteinander unterhalten. An Wochenenden ist es sehr voll beim Frühstück. Man müsste viel mehr Zeit einplanen, das Personal kommt nicht hinterher/es wird nicht mehr Personal eingesetzt. Über meinen 2-wöchigen Aufenthalt gab es wenig Variationen beim Frühstück. Harte Feder in Sesseln spürbar (zu alt), Kopfkissen unbequem. Insges find ich das Hotel renovierungsbedürftig. Der Lobbybereich ist sehr schön und einladend. Personal überwiegend sehr freundlich.

10

Nilesh

11 mai 2025

·

A séjourné 1 nuit

Very friendly and helpful staff, also had great places for relaxing/eating in the hotel

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est largement saluée, de nombreux clients notant des chambres propres et un bon service de ménage. Quelques commentaires font état d'espaces communs moins propres ou de fenêtres sales, ainsi que d'une usure dans les couloirs.

Avis de voyageur à ce sujet

10

Maksa

20 sept. 2023

·

A séjourné 1 nuit

It’s clean and the staff very kind and helpful

8

Laura

24 nov. 2024

·

A séjourné 1 nuit

Great get away if you live in Indonesia, but not perfect. The windows are so dirty you can't see the view from the pool or rooms. The tub didn't hold water.

10

Maurice

16 sept. 2024

·

A séjourné 1 nuit

Walls and passages are old and falling apart. Other than that service exceptional, rooms, hygiene = very good

10

Pascal

26 déc. 2024

·

A séjourné 4 nuits

Clearly the best hotel in Medan. I was staying here for a week and liked everything about it. Attentative staff, very secure place, good location directly next to mall, wonderful room with big and comfy bed, big bathroom, good Restaurants for a reasonable price, and I appreciated most that cleaning service didnt knock the door before 11.30am. Wonderful!

10

Syahira

26 janv. 2024

·

A séjourné 2 nuits

Som vanlig har JW i Medan aldri skuffet. Jeg har bodd her tidligere med mannen min, og jeg har bodd her nå sammen med familien. Renslighet, service på alle de ansatte, samt frokostbuffet faller alltid i smak! Det er fine rom med gode senger. Vill alltid sove her når jeg befinner meg i Medan. Anbefales på det varmeste!

8

Robert

30 juin 2025

·

A séjourné 3 nuits

Overall, the hotel is a good hotel. Very clean and the staff is excellent. There is something that happens around the hotel that is loud music that lasts sometime until 5:00 am. This is not the mosques but more like a club. Staff was very good and helpful.

10

John

23 nov. 2025

·

A séjourné 2 nuits

Clean, kind and quietly efficient service. Great value buffet. A super stay.

6

Piergiorgio

4 janv. 2026

·

A séjourné 3 nuits

Rooms are clean however all venue’s area are not so clean

10

Akshay

23 févr. 2025

·

A séjourné 3 nuits

Everything was great. We really liked the location close to mall in walk distance which allowed us to grab quick meal or groceries for room. The hotel airport transfers and day trip car booking was superb. Room was big and clean. Staff was friendly. View of city from Room Was epic. Only complain was fridge was not working. There is also bit of issue with shower knobs slightly confusing until you figure out.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et confortables avec vue sur la ville, et des surclassements sont mentionnés. Plusieurs critiques font remarquer une décoration vieillissante et certains problèmes d'entretien, tels que des équipements défectueux, une climatisation qui a du mal à gérer le soleil de l'après-midi ou des fenêtres sales.

Avis de voyageur à ce sujet

8

Laura

24 nov. 2024

·

A séjourné 1 nuit

Great get away if you live in Indonesia, but not perfect. The windows are so dirty you can't see the view from the pool or rooms. The tub didn't hold water.

10

Pascal

26 déc. 2024

·

A séjourné 4 nuits

Clearly the best hotel in Medan. I was staying here for a week and liked everything about it. Attentative staff, very secure place, good location directly next to mall, wonderful room with big and comfy bed, big bathroom, good Restaurants for a reasonable price, and I appreciated most that cleaning service didnt knock the door before 11.30am. Wonderful!

8

LAI

11 mai 2025

·

A séjourné 1 nuit

The room is big and comfy for 3 adults. All of us slept like babies even though our room was facing the main road. Service was impeccable. However, the hotel badly needs a renovation esp in the pool and jacuzzi. It was extremely stuffy in the executive lounge, making the experience unbearable. It would be great to leave the drinks menu on the table. Spa experience was great but needs to change the floor tiles in the room.

8

Kia Kit

20 mai 2025

·

A séjourné 1 nuit

Nice upgrade of room from reception. Thanks

10

David

30 juil. 2024

·

A séjourné 1 nuit

The hotel is very nice. The room is spacious and the breakfast is very good. The staff is very helpful.

8

Robert

30 juin 2025

·

A séjourné 3 nuits

Overall, the hotel is a good hotel. Very clean and the staff is excellent. There is something that happens around the hotel that is loud music that lasts sometime until 5:00 am. This is not the mosques but more like a club. Staff was very good and helpful.

10

Penny

8 déc. 2024

·

A séjourné 1 nuit

Staff were very friendly and helpful. Room had great views with nice products but perhaps a little outdated and in need of modernisation. Had a lovely meal at the Steak restaurant. Had a good vibe and staff very attentive.

10

Akshay

23 févr. 2025

·

A séjourné 3 nuits

Everything was great. We really liked the location close to mall in walk distance which allowed us to grab quick meal or groceries for room. The hotel airport transfers and day trip car booking was superb. Room was big and clean. Staff was friendly. View of city from Room Was epic. Only complain was fridge was not working. There is also bit of issue with shower knobs slightly confusing until you figure out.

10

Rubina

30 juil. 2025

·

A séjourné 1 nuit

Very helpful and friendly staff, our flight reached at 7 :15 am We were able take a trip to Bukit Lawang at the same day, did jungle tracking and came back to the hotel same day, everything was possible, because of friendly and cooperative hotel staff, they room was excellent, nice view from the top floor, breakfast was excellent, we loved our stay.

8

Roger

8 juil. 2022

·

A séjourné 4 nuits

Nice room (executive deluxe) with panoramic view in two directions. Airconditioner seem a bit undersized to keep roomtempetature stable with sun on the windows in the afternoon, so it was a bit hot. Breakfast ok, but not much western food to choose from. Service was great.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est constamment loué pour sa gentillesse, son efficacité et sa serviabilité, avec un enregistrement rapide et une assistance proactive pour les transports et les activités.

Avis de voyageur à ce sujet

10

Pascal

26 déc. 2024

·

A séjourné 4 nuits

Clearly the best hotel in Medan. I was staying here for a week and liked everything about it. Attentative staff, very secure place, good location directly next to mall, wonderful room with big and comfy bed, big bathroom, good Restaurants for a reasonable price, and I appreciated most that cleaning service didnt knock the door before 11.30am. Wonderful!

10

Jocelin

28 avr. 2024

·

A séjourné 1 nuit

Very friendly staffs and helpful

10

David

30 juil. 2024

·

A séjourné 1 nuit

The hotel is very nice. The room is spacious and the breakfast is very good. The staff is very helpful.

10

Katherine

6 nov. 2023

·

A séjourné 1 nuit

The staff from the second we arrived to when we left were all amazing! They helped unload our bags and get them to the room, check in was so quick and they helped us with express laundry as we had to left the following day! The restaurant staff had amazing suggestions for breakfast and gave us many samples of local Indonesian dishes we could try! If we come back to Medan, this will be the definite place we will plan to stay at! Thanks for the great stay!

8

Nicolas

21 nov. 2025

·

A séjourné 2 nuits

Good hotel, friendly staff

10

Rohaidah Binte

11 août 2024

·

A séjourné 3 nuits

The ambience was great. Friendly staff. We ate at the Prime Steakhouse and the Jade Chinese restaurant. The food was delicious and yummy . The breakfast spread was good too. Overall, wonderful time at the Hotel.

8

Robert

30 juin 2025

·

A séjourné 3 nuits

Overall, the hotel is a good hotel. Very clean and the staff is excellent. There is something that happens around the hotel that is loud music that lasts sometime until 5:00 am. This is not the mosques but more like a club. Staff was very good and helpful.

10

Nilesh

11 mai 2025

·

A séjourné 1 nuit

Very friendly and helpful staff, also had great places for relaxing/eating in the hotel

10

John

23 nov. 2025

·

A séjourné 2 nuits

Clean, kind and quietly efficient service. Great value buffet. A super stay.

10

Rubina

30 juil. 2025

·

A séjourné 1 nuit

Very helpful and friendly staff, our flight reached at 7 :15 am We were able take a trip to Bukit Lawang at the same day, did jungle tracking and came back to the hotel same day, everything was possible, because of friendly and cooperative hotel staff, they room was excellent, nice view from the top floor, breakfast was excellent, we loved our stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique, avec un grand centre commercial et des boutiques facilement accessibles à pied. Un client souhaitait une meilleure connexion piétonne avec le trottoir.

Avis de voyageur à ce sujet

10

Pascal

26 déc. 2024

·

A séjourné 4 nuits

Clearly the best hotel in Medan. I was staying here for a week and liked everything about it. Attentative staff, very secure place, good location directly next to mall, wonderful room with big and comfy bed, big bathroom, good Restaurants for a reasonable price, and I appreciated most that cleaning service didnt knock the door before 11.30am. Wonderful!

10

Jonathan

4 juil. 2023

·

A séjourné 3 nuits

its a good hotel in close proximity to a large mall (that's a plus). It's tall...29 stories with only three lifts (that we know of) so that can entail waiting. Staff was friendly and helpful.

10

Yik How

30 août 2023

·

A séjourné 1 nuit

Best hotel in Medan. We enjoyed our stay so much. The staff was wonderful and the hotel facilities are fantastic - the spa pools are wonderful. We also had the best sleep here out of all the hotels we stayed at in Medan and wished we stayed here more nights.Convenient location with a huge mall just diagonally across the road too. If we ever return to Medan, we will definitely stay here

10

Bernd

24 août 2023

·

A séjourné 3 nuits

Near mall and Indomart!

8

Robert

30 juin 2025

·

A séjourné 3 nuits

Overall, the hotel is a good hotel. Very clean and the staff is excellent. There is something that happens around the hotel that is loud music that lasts sometime until 5:00 am. This is not the mosques but more like a club. Staff was very good and helpful.

10

David

20 août 2025

·

A séjourné 6 nuits

convenience and easy to excess to SOGO .

10

Akshay

23 févr. 2025

·

A séjourné 3 nuits

Everything was great. We really liked the location close to mall in walk distance which allowed us to grab quick meal or groceries for room. The hotel airport transfers and day trip car booking was superb. Room was big and clean. Staff was friendly. View of city from Room Was epic. Only complain was fridge was not working. There is also bit of issue with shower knobs slightly confusing until you figure out.

10

Frank

11 juin 2025

·

A séjourné 3 nuits

Perfect so far… Would be great to have a sidewalk from the hotel to the street to get to the shopping center by foot.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et le buffet sont fréquemment salués, et les restaurants sur place tels que Prime Steakhouse et Jade sont populaires. Les commentaires sur le restaurant chinois sont mitigés, et un client a noté une variété limitée au petit-déjeuner pendant un long séjour.

Avis de voyageur à ce sujet

10

charles

17 juin 2023

·

A séjourné 2 nuits

Good hotel, nice breakfast and friendly staff.

10

Andrew

19 déc. 2024

·

A séjourné 2 nuits

The food, service, and room were perfect

10

Diana

2 août 2025

·

A séjourné 1 nuit

Food buffet was wonderful! Hotel is great and staff are very friendly and helpful! They made my birthday memorable!

10

David

30 juil. 2024

·

A séjourné 1 nuit

The hotel is very nice. The room is spacious and the breakfast is very good. The staff is very helpful.

8

ASHOK

8 sept. 2023

·

A séjourné 2 nuits

I liked the breakfast, swimming pool and spa facilities. I did not like the food in the chinese restaurant Jade which was too oily, tasteless and ordinary.

10

Rohaidah Binte

11 août 2024

·

A séjourné 3 nuits

The ambience was great. Friendly staff. We ate at the Prime Steakhouse and the Jade Chinese restaurant. The food was delicious and yummy . The breakfast spread was good too. Overall, wonderful time at the Hotel.

8

Nelly

1 oct. 2025

·

A séjourné 13 nuits

Wellnessbereich manchmal laut, wenn ortsansässige sich laut miteinander unterhalten. An Wochenenden ist es sehr voll beim Frühstück. Man müsste viel mehr Zeit einplanen, das Personal kommt nicht hinterher/es wird nicht mehr Personal eingesetzt. Über meinen 2-wöchigen Aufenthalt gab es wenig Variationen beim Frühstück. Harte Feder in Sesseln spürbar (zu alt), Kopfkissen unbequem. Insges find ich das Hotel renovierungsbedürftig. Der Lobbybereich ist sehr schön und einladend. Personal überwiegend sehr freundlich.

10

John

23 nov. 2025

·

A séjourné 2 nuits

Clean, kind and quietly efficient service. Great value buffet. A super stay.

10

Penny

8 déc. 2024

·

A séjourné 1 nuit

Staff were very friendly and helpful. Room had great views with nice products but perhaps a little outdated and in need of modernisation. Had a lovely meal at the Steak restaurant. Had a good vibe and staff very attentive.

10

Rubina

30 juil. 2025

·

A séjourné 1 nuit

Very helpful and friendly staff, our flight reached at 7 :15 am We were able take a trip to Bukit Lawang at the same day, did jungle tracking and came back to the hotel same day, everything was possible, because of friendly and cooperative hotel staff, they room was excellent, nice view from the top floor, breakfast was excellent, we loved our stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	93 $US
février	98 $US
mars	97 $US
avril	99 $US
mai	94 $US
juin	100 $US
juillet	100 $US
août	87 $US
septembre	121 $US
octobre	91 $US
novembre	114 $US
décembre	89 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $198
18 $99	19 $99	20 $99	21 $119	22 $211	23 $264	24 $212
25 $105	26 $105	27 $105	28 $105	29 $105	30 $106	31 $118

di	lu	ma	me	je	ve	sa
1 $119	2 $118	3 $106	4 $106	5 $105	6 $106	7 $113
8 $105	9 $106	10 $105	11 $106	12 $106	13 $106	14 $112
15 $99	16 $106	17 $106	18 $106	19 $140	20 $106	21 $112
22 $105	23 $99	24 $99	25 $99	26 $99	27 $99	28 $105
29 $99	30 $99

JW Marriott Hotel Medan

Prix pour JW Marriott Hotel Medan

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Exécutive, 1 très grand lit, vue ville

Suite Junior, 1 très grand lit, vue ville

Suite Présidentielle, 1 très grand lit

Chambre Deluxe, 1 très grand lit, vue ville

Chambre Exécutive, 2 lits doubles, vue ville

Chambre Deluxe, 2 lits doubles, fumeurs, vue ville

Chambre Deluxe, 1 très grand lit

Chambre Exécutive, 1 très grand lit, vue ville

Avis des voyageurs sur JW Marriott Hotel Medan

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement