Broadlands

Incredibly friendly staff, both front of house and breakfast service team. Location was perfect, the included car park was worth its weight in gold and lovely breakfast

Our stay at the Broadlands was excellent, from the easy check-in and onsite parking, to the room and amenities. The folks running it are always accessible and very friendly. Thanks for a great stay!

The hosts of the property were extremely helpful and provided an excellent breakfast each morning. The property was lovely and comfortable with deep mattresses and plush pillows. We were shown how to work the heating, so that we could have the accommodation at a temperature that suited us. Parking was accessible around the property, if a little tight for larger vehicles. The surrounding area is amazing, with many beautiful walks and villages to see. Bourton on the Water has many places to eat or you can visit the superb restaurants in one of the surrounding villages if you prefer a trip out. If we were to visit the area again we would definitely stay here again. Thanks for a lovely anniversary weekend.

Definitely recommend this place - we had the cutest room, large comfy bed, quiet, parking. Only a few hundred metres walk to the main part of a gorgeous town. And lovely hosts. Outstanding.

Our room was very clean, the staff friendly and accommodating. Breakfast was good too. The fact that we could park there was important to us Location is excellent.

Very comfortable room with good amount of wardrobe and drawer space. The shower needs some attention. It’s either uncomfortably hot (in December) or loses most of its pressure. Comfortable bed. Breakfast was very good. A couple of minor improvements would be orange juice and coffee, not a choice between, and perhaps some jam or marmalade with the toast. But the poached eggs were delicious. When we chose Broadlands for our two night stay the deciding factor was the parking, which was excellent at this time of year. Might be different in the summer! The restaurant reccommendations were useful. We had two good meals at the Dial House and the Mousetrap. All in all we were very happy with our stay.

Room was filthy and run down; all room covered in dust, the carpet and the bathroom floor were dirty and not hovered in a very long time. When we checked in there was a paint can left in the room. They didn’t make up/clean our room after the first night but they came in to retrieve the paint. The room is also very noisy, one can hear when the next room is switching on and off the lights. If another room uses the bathroom and run water there is a very loud noise from the waste pipes until the water is shut again. I don’t see how other reviews could be so positive about this place. It is a Very overpriced experience and we have been asked to pay an additional £10 to park on the property’s premises. Breakfast is average and service very scattered. The host is polite.

Stayed for a couple of nights, unfortunately broke down getting there, car was lifted to the hotel. No one around when we got there 9pm but note with key at reception. Room was small but adequate. We were given an upgraded breakfast for free which was very nice of the hosts. Hotel is in the heart of all the sights. Had trouble arrangeing getti g car fixed and again hosts were very nice and permitted it to be left when there was no prospect of the car getting fixed any time soon. Car has now been removed 6 days later, Thank you very much for not adding to our problems. Its not until you have a problem that you can properly evaluate the service you receive and we cant fault it. Would have no problem going back in the future.

We had a beautiful one night stay. Room was spacious and clean. We were initially concerned about the lack of air conditioning after a warm day, but with the fan supplied in the room and a window cracked we had no issues with sleeping. Thanks to the team two great recommendations - The Willow restaurant for dinner and a visit to nearby Warwick Castle

Ideally situated in this picturesque Cotswolds village. Close to village centre shops restaurants and miniature village. Freshly cooked breakfast and clean comfortable rooms made this the perfect choice for our 2 night stay

Don't think of staying here . Not one thing good about the place or owners . When you first arive there is a sign outside saying if you arrive before 3pm you should park and come back at 3pm . The doorway leading to the bathroom is exactly 5 feet high and narrow . I told one of the owners that I smacked my head going into the bathroom i the middle of the night and his exact words were that its not his fault I didnt duck Just above the 5ft bathroom headway there is a garbage print in a glass frame . It would be very easy for a person to bump their head into the glass and cut their face and neck . Luckily i was looking down when I smacked my head . Im tall The room did not have toilet paper . And their response was asking me dont I check a room for toilet paper when I check in . The rooms are tiny . There is one chair and the only place to put a bag . If you have more than 1 carry on bag there is no other room to put it . Through the premises there are several wated damaged walls , the place is maintained horribly and dirty The hotel told me that I had a economy room . I loked into a non economy room and it was just as bad They say they have a bar but all it is is a shelf with a few liquor bottles that look 20 years old and there is no bathroom . Only the guest rooms have bathrooms (but bring your own toilet paper) All true I tried to check out after staying 1 night not 2 . I asked for a refund for night 2 . I was eventually cursed out by owner . Dont go here ever

Our room was very clean, the staff friendly and accommodating. Breakfast was good too. The fact that we could park there was important to us Location is excellent.

Room was clean and tidy, staff were friendly and helpful. Located in a quiet area a few blocks from the hubbub of the village centre.

A lovely hotel run by nice people. The service was excellent and the hotel clean. Room 12 is very large with a large living room, 2 bedrooms, and bathroom. The ceiling is a bit low, so if you are taller than about 6’2” choose another room.

Room was filthy and run down; all room covered in dust, the carpet and the bathroom floor were dirty and not hovered in a very long time. When we checked in there was a paint can left in the room. They didn’t make up/clean our room after the first night but they came in to retrieve the paint. The room is also very noisy, one can hear when the next room is switching on and off the lights. If another room uses the bathroom and run water there is a very loud noise from the waste pipes until the water is shut again. I don’t see how other reviews could be so positive about this place. It is a Very overpriced experience and we have been asked to pay an additional £10 to park on the property’s premises. Breakfast is average and service very scattered. The host is polite.

The negatives: 1. Refusal to give us breakfast: I booked the mini suite with free breakfast at the offer price of £110 - Expedia January 2025. I showed reception the booking confirmation which clearly stated free breakfast was included, she refused to allow us to have breakfast unless we paid an additional £12.50 each. 2. Refused to let me use a toilet until check in: Having travelled a long way to the hotel, I needed to use the toilet as soon as we arrived. I explained that we were early, but could I please use a toilet and we would come back to check in after 3pm as stated on our booking. She refused to let me use a toilet. 3. The room was cold as only one of the 2 radiators was working. 4. Condition of the bathroom certainly wasn't to the standard I expected for such an expensive hotel. The wash hand basin & toilet bowl were cracked (not leaking, but didnt look very nice). The shower riser fell off the wall when my husband tried to adjust the height of the shower head. The paintwork was cracked/peeled away on the wooden shelf behind the toilet & alongside the bath. The window blind had black marks - maybe caused by insects or damp, I can't be sure, but it didnt look very nice. There was a notice in the bathroom to only flush toilet paper, but there were no sanitary bags & only an open topped waste bin to throw sanitary products away. 5. Just after 11pm I received an email from the hotel with an invoice for a Room Only Booking - who was she trying to kid!

We stayed for 1 night during a weekend trip & it was absolutely perfect. The location was amazing, very central but super quiet. We had a king suite which was massive! The room was cozy, clean & had everything you need. Charlotte was the most accommodating & friendliest host & the breakfast was delicious. Worth every penny & would go back in an instant.

Extremely dirty . Tiny rooms and incredibly rude owners . Stay anywhere but here. Any good reviews here are phony and submitted by family or friends . Took pictures as proof but unfortunately pics cant be uploaded to this. The pics the site shows are very very deceiving . There is nothing good here at all The owners are the nastiest , rude people I ever met . I travel very often and this dump is the worst place I ever stayed . Besides it being dirty the water pressure is extremely weak and the pipes are constantly banging . No dresser in room just small vanity . No phone or clock . Super disappointed I cant post pics i took as proof . And pics posted by hotel that look not to be terrible is phony and staged

We had a beautiful one night stay. Room was spacious and clean. We were initially concerned about the lack of air conditioning after a warm day, but with the fan supplied in the room and a window cracked we had no issues with sleeping. Thanks to the team two great recommendations - The Willow restaurant for dinner and a visit to nearby Warwick Castle

Very friendly staff, allowed us to check in early, room very comfortable, had everything you needed, decor lovely we had room 5, breakfast very good and could highly recommend

Excellent location and breakfast. Nice friendly staff. Shower was too hot. Towels were gray in color. I recommend it.

Lovely room with comfy bed, Breakfast was very nice with good service Property is in excellent location for nice walks around the village and quick drives to other villages. Would have preferred a more powerful shower. Shower was very weak

Very comfortable room with good amount of wardrobe and drawer space. The shower needs some attention. It’s either uncomfortably hot (in December) or loses most of its pressure. Comfortable bed. Breakfast was very good. A couple of minor improvements would be orange juice and coffee, not a choice between, and perhaps some jam or marmalade with the toast. But the poached eggs were delicious. When we chose Broadlands for our two night stay the deciding factor was the parking, which was excellent at this time of year. Might be different in the summer! The restaurant reccommendations were useful. We had two good meals at the Dial House and the Mousetrap. All in all we were very happy with our stay.

A lovely hotel run by nice people. The service was excellent and the hotel clean. Room 12 is very large with a large living room, 2 bedrooms, and bathroom. The ceiling is a bit low, so if you are taller than about 6’2” choose another room.

Honest review - Do not book this hotel if going by photos and reviews. Our room was very compact small, low ceilings, creaking floors, paper thin walls (can hear everything) door key wouldn’t work and not very clean, also had bugs and spider webs. Breakfast is ok if you eat eggs, however, I don’t so my option was fruit and toast. Way over priced for what you get, it’s below standard. The whole place is so dated and the only guests were seniors 65+. Worst hotel I’ve been to.

We stayed for 1 night during a weekend trip & it was absolutely perfect. The location was amazing, very central but super quiet. We had a king suite which was massive! The room was cozy, clean & had everything you need. Charlotte was the most accommodating & friendliest host & the breakfast was delicious. Worth every penny & would go back in an instant.

Having looked at this particular place online, it looked nice, although quite expensive we thought having looked at it, it would be worth paying that bit more. On arrival, we were greeted by a friendly person who checked us in. We were asked to provide a time for breakfast which isn't always easy as one never knows what time they might want to have breakfast but, that was fine as going down to breakfast the following morning, although we were early, we were able to have breakfast. We were given the key to Room 5. Unfortunately, this room wasn't great as was very small and the furniture was old and tired, the handles for opening the wardrobe doors were all loose, the T.V was the size of a 'postage stamp', the toilet seat didn't fit the toilet right and kept sliding to the side. The shower is over the bath but you had to stand very close to the area where the shower was to have a proper shower and the water temperature kept getting either too hot or too cold and, because we were so close to other rooms, we pretty much got no sleep at all as it was so noisy. I would not recommend the room we had (5) due to the above issues. However, on a positive note, the breakfast was lovely and the lady looking after us was so helpful and pleasant which was great. I feel that the price was far too high for the particular room we had. Friends of ours stayed in another room of which they had paid a little more for but, it was a far superior room to ours on every level.

4.5 stars. Minus a half star purely for room size and lack of shelf space in bathroom. If I’d been alone it would’ve been perfect but for two people it was a little small and trying to maneuver around one another was a bit silly. Bathroom size was great tho- would just be lovely to add some shelves for places to set cosmetics bag on, etc. there was definitely room for a couple shelves. Staff was friendly, bed was wonderful, and the location couldn’t have been more perfect.

Incredibly friendly staff, both front of house and breakfast service team. Location was perfect, the included car park was worth its weight in gold and lovely breakfast

The staff were very friendly and accommodating. Truly just nice people :)

The hosts of the property were extremely helpful and provided an excellent breakfast each morning. The property was lovely and comfortable with deep mattresses and plush pillows. We were shown how to work the heating, so that we could have the accommodation at a temperature that suited us. Parking was accessible around the property, if a little tight for larger vehicles. The surrounding area is amazing, with many beautiful walks and villages to see. Bourton on the Water has many places to eat or you can visit the superb restaurants in one of the surrounding villages if you prefer a trip out. If we were to visit the area again we would definitely stay here again. Thanks for a lovely anniversary weekend.

Absolutely amazing. Charlotte and husband were so great. Breakfast fantastic and an easy walk to town center. A must stay!

Don't think of staying here . Not one thing good about the place or owners . When you first arive there is a sign outside saying if you arrive before 3pm you should park and come back at 3pm . The doorway leading to the bathroom is exactly 5 feet high and narrow . I told one of the owners that I smacked my head going into the bathroom i the middle of the night and his exact words were that its not his fault I didnt duck Just above the 5ft bathroom headway there is a garbage print in a glass frame . It would be very easy for a person to bump their head into the glass and cut their face and neck . Luckily i was looking down when I smacked my head . Im tall The room did not have toilet paper . And their response was asking me dont I check a room for toilet paper when I check in . The rooms are tiny . There is one chair and the only place to put a bag . If you have more than 1 carry on bag there is no other room to put it . Through the premises there are several wated damaged walls , the place is maintained horribly and dirty The hotel told me that I had a economy room . I loked into a non economy room and it was just as bad They say they have a bar but all it is is a shelf with a few liquor bottles that look 20 years old and there is no bathroom . Only the guest rooms have bathrooms (but bring your own toilet paper) All true I tried to check out after staying 1 night not 2 . I asked for a refund for night 2 . I was eventually cursed out by owner . Dont go here ever

The property is conveniently located for a short walk into Bourton, being just 5 minutes. Service needs to be more accessible as a couple of times during our stay we were unable to make contact with any member of staff despite telephoning the main hotel number several times.

The negatives: 1. Refusal to give us breakfast: I booked the mini suite with free breakfast at the offer price of £110 - Expedia January 2025. I showed reception the booking confirmation which clearly stated free breakfast was included, she refused to allow us to have breakfast unless we paid an additional £12.50 each. 2. Refused to let me use a toilet until check in: Having travelled a long way to the hotel, I needed to use the toilet as soon as we arrived. I explained that we were early, but could I please use a toilet and we would come back to check in after 3pm as stated on our booking. She refused to let me use a toilet. 3. The room was cold as only one of the 2 radiators was working. 4. Condition of the bathroom certainly wasn't to the standard I expected for such an expensive hotel. The wash hand basin & toilet bowl were cracked (not leaking, but didnt look very nice). The shower riser fell off the wall when my husband tried to adjust the height of the shower head. The paintwork was cracked/peeled away on the wooden shelf behind the toilet & alongside the bath. The window blind had black marks - maybe caused by insects or damp, I can't be sure, but it didnt look very nice. There was a notice in the bathroom to only flush toilet paper, but there were no sanitary bags & only an open topped waste bin to throw sanitary products away. 5. Just after 11pm I received an email from the hotel with an invoice for a Room Only Booking - who was she trying to kid!

We stayed for 1 night during a weekend trip & it was absolutely perfect. The location was amazing, very central but super quiet. We had a king suite which was massive! The room was cozy, clean & had everything you need. Charlotte was the most accommodating & friendliest host & the breakfast was delicious. Worth every penny & would go back in an instant.

We received a wonderful warm welcome, check in was smooth and the accommodation was lovely. Breakfast service was prompt, the accommodation was warm. Highly recommended ⭐️⭐️⭐️⭐️⭐️

Extremely dirty . Tiny rooms and incredibly rude owners . Stay anywhere but here. Any good reviews here are phony and submitted by family or friends . Took pictures as proof but unfortunately pics cant be uploaded to this. The pics the site shows are very very deceiving . There is nothing good here at all The owners are the nastiest , rude people I ever met . I travel very often and this dump is the worst place I ever stayed . Besides it being dirty the water pressure is extremely weak and the pipes are constantly banging . No dresser in room just small vanity . No phone or clock . Super disappointed I cant post pics i took as proof . And pics posted by hotel that look not to be terrible is phony and staged

Incredibly friendly staff, both front of house and breakfast service team. Location was perfect, the included car park was worth its weight in gold and lovely breakfast

Absolutely amazing. Charlotte and husband were so great. Breakfast fantastic and an easy walk to town center. A must stay!

Great stay in a perfect location with friendly staff and a delicious breakfast

Room was clean and tidy, staff were friendly and helpful. Located in a quiet area a few blocks from the hubbub of the village centre.

Delicious, cooked-to-order breakfasts. Easy walk to town.

Lovely place with friendly staff. Set in a fantastic location in the Cotswolds. I highly recommend this place.

Great location in village

We stayed for 1 night during a weekend trip & it was absolutely perfect. The location was amazing, very central but super quiet. We had a king suite which was massive! The room was cozy, clean & had everything you need. Charlotte was the most accommodating & friendliest host & the breakfast was delicious. Worth every penny & would go back in an instant.

4.5 stars. Minus a half star purely for room size and lack of shelf space in bathroom. If I’d been alone it would’ve been perfect but for two people it was a little small and trying to maneuver around one another was a bit silly. Bathroom size was great tho- would just be lovely to add some shelves for places to set cosmetics bag on, etc. there was definitely room for a couple shelves. Staff was friendly, bed was wonderful, and the location couldn’t have been more perfect.

Perfect location! Friendly hosts. Delicious breakfast

Incredibly friendly staff, both front of house and breakfast service team. Location was perfect, the included car park was worth its weight in gold and lovely breakfast

Very friendly staff, allowed us to check in early, room very comfortable, had everything you needed, decor lovely we had room 5, breakfast very good and could highly recommend

Great stay in a perfect location with friendly staff and a delicious breakfast

Delicious, cooked-to-order breakfasts. Easy walk to town.

Very comfortable room with good amount of wardrobe and drawer space. The shower needs some attention. It’s either uncomfortably hot (in December) or loses most of its pressure. Comfortable bed. Breakfast was very good. A couple of minor improvements would be orange juice and coffee, not a choice between, and perhaps some jam or marmalade with the toast. But the poached eggs were delicious. When we chose Broadlands for our two night stay the deciding factor was the parking, which was excellent at this time of year. Might be different in the summer! The restaurant reccommendations were useful. We had two good meals at the Dial House and the Mousetrap. All in all we were very happy with our stay.

The negatives: 1. Refusal to give us breakfast: I booked the mini suite with free breakfast at the offer price of £110 - Expedia January 2025. I showed reception the booking confirmation which clearly stated free breakfast was included, she refused to allow us to have breakfast unless we paid an additional £12.50 each. 2. Refused to let me use a toilet until check in: Having travelled a long way to the hotel, I needed to use the toilet as soon as we arrived. I explained that we were early, but could I please use a toilet and we would come back to check in after 3pm as stated on our booking. She refused to let me use a toilet. 3. The room was cold as only one of the 2 radiators was working. 4. Condition of the bathroom certainly wasn't to the standard I expected for such an expensive hotel. The wash hand basin & toilet bowl were cracked (not leaking, but didnt look very nice). The shower riser fell off the wall when my husband tried to adjust the height of the shower head. The paintwork was cracked/peeled away on the wooden shelf behind the toilet & alongside the bath. The window blind had black marks - maybe caused by insects or damp, I can't be sure, but it didnt look very nice. There was a notice in the bathroom to only flush toilet paper, but there were no sanitary bags & only an open topped waste bin to throw sanitary products away. 5. Just after 11pm I received an email from the hotel with an invoice for a Room Only Booking - who was she trying to kid!

We stayed for 1 night during a weekend trip & it was absolutely perfect. The location was amazing, very central but super quiet. We had a king suite which was massive! The room was cozy, clean & had everything you need. Charlotte was the most accommodating & friendliest host & the breakfast was delicious. Worth every penny & would go back in an instant.

Having looked at this particular place online, it looked nice, although quite expensive we thought having looked at it, it would be worth paying that bit more. On arrival, we were greeted by a friendly person who checked us in. We were asked to provide a time for breakfast which isn't always easy as one never knows what time they might want to have breakfast but, that was fine as going down to breakfast the following morning, although we were early, we were able to have breakfast. We were given the key to Room 5. Unfortunately, this room wasn't great as was very small and the furniture was old and tired, the handles for opening the wardrobe doors were all loose, the T.V was the size of a 'postage stamp', the toilet seat didn't fit the toilet right and kept sliding to the side. The shower is over the bath but you had to stand very close to the area where the shower was to have a proper shower and the water temperature kept getting either too hot or too cold and, because we were so close to other rooms, we pretty much got no sleep at all as it was so noisy. I would not recommend the room we had (5) due to the above issues. However, on a positive note, the breakfast was lovely and the lady looking after us was so helpful and pleasant which was great. I feel that the price was far too high for the particular room we had. Friends of ours stayed in another room of which they had paid a little more for but, it was a far superior room to ours on every level.

Perfect location! Friendly hosts. Delicious breakfast

Lovely Double Room. Warm and comfortable. Breakfast was Amazing, tasty and delicious. Very attentive and friendly staff.