Swiss Lenana Mount Hotel

Location good, cockcroaches in my room + got water leakage from the toilet roof top. ok hotel but stuff especially security at gate seems to be demorolized and underpaid.. too much asking for money.. irritating guys especially those in night shift. bed is very good and hard my favourite. Asked for 2 hrs late checkout and they said system will not allow although I told am gold member.. Chinese owned hotel in Africa

The bar is upstairs nex to the pool. Very nice change.

価格も手頃、朝食は中華もあり、屋上のバーも良き。

Nice Lobby and rooms rooftop pool and bar Overall a nice place to stay a few little Oddities stopped it from being 5 star.

Just a bid old and shabby. Also had a problem when staying as the bar next door held a party until 4.00 so not able to sleep. I was leaving early at 5 so a bad experience. I did complain but nothing was offered to compensate . The roof pool is a joke. Would I stay again NO!

The only thing I have seen is inside the hotel and outside are not matching. Outside is needed to be renovated

Vi var 3 venner på tur fra Norge og for å oppleve tilnærmet Norsk standard på hotellrommet, valgte vi å leie suitene i etasje 9. Rommet var godt utstyrt med badekar og to dusjer og en elektrisk massasjestol, kjøleskap, kaffetrakter, vannflasker, bidè på toalettene. To toaletter på rommet. M.M. Jeg reagerte på at kingsize senga var vel hard å ligge på etterhvert, men det viste seg i ettertid at madrassen var lagt på opp/ned. Servicen var i midlertidig god da vi fikk hjelp med engang og vi fikk i tillegg lagt på en overmadrass. Svømmebasseng på tiende etasje og solsenger. Sikkerheten var svært bra. Vaktene utenfor sjekket alle biler, selv de bilene som daglig var innom hotellet ble grundig sjekket. I tillegg har det kenyanske militæret sin hovedbase i samme nabolag og president boligen er fem minutter unna. Det er 7 minutter med Uber til nærmeste kjøpesenter yaya. Personalet var serviceinnstilt og glade. Vi kjente oss godt ivaretatt. Det eneste vi kunne satt fingeren på var serveringen ved middag. Den tok altfor lang tid. Ca. En time fra bestilling til ferdig på bordet. Men til gjengjeld var det mer rimelige matpriser på hotellet enn det du fant på restauranter like ved. Man kan også veksle tusen skilling til mindre enheter i resepsjonen, som også er et stor pluss. Alt i alt, hadde vi en fin opplevelse og et bra opphold og kommer gjerne tilbake på neste tur. Vi har vært i Kenya mange ganger tidligere, og dette hotellet blir nok en favoritt og gjenganger for oss. Mvh. Norsk

It’s was a Nice stay with a good staff. For two women it’s very secure

I stayed here for 9 days. HORRIBLE. First of all, the elevators smelled like feet all damn day long. Secondly, the sinks look visibly dirty. So the first day that I got here, I noticed that and brought it up to the receptionist who told me that the manager said the sinks were clean. I went back to the room and the sink was dirty still visibly dirty. I later came to realize that the sink have a dirty stain on them so no matter how much they’re cleaned, they’d still look dark and dirty. Next problem is the bathroom. The door was broken so my husband could not get into the shower. Is this not something that should be looked at before assigning a room to a paying guest? We got moved to another room and YES, the sink was still dirty looking. No AC so good luck if you are not from Kenya and not used to the heat. No robes, no slippers, no shower cap… basically they provide NOTHING. You will have to call reception if you need something and that to me is such an inconvenience. They do not change the bedding so this is also something you’ll have to request by placing some green placard on your bed. Don’t get me started on the food! I will absolutely not be returning here and I do not recommend this place at all!

The surrounding area and hotel is amazing

Great spot with nice staff, clean spacious rooms, and an excellent breakfast. Repeat customer, and will stay again next time I’m in town.

Location good, cockcroaches in my room + got water leakage from the toilet roof top. ok hotel but stuff especially security at gate seems to be demorolized and underpaid.. too much asking for money.. irritating guys especially those in night shift. bed is very good and hard my favourite. Asked for 2 hrs late checkout and they said system will not allow although I told am gold member.. Chinese owned hotel in Africa

The hotel is very outdated and needs some work, the sink was grubby, the staff or friendly, the hotel is not 4* it’s 3 at a push. Waited 1hour 30mins for masala chips which in Nairobi is unacceptable

Staff was very friendly and welcoming. Fruits left as a welcome, very nice. Beds are super comfortable. It’s nice place but 30 minutes away From airport. Bathroom can use a better cleaning.

The only thing I have seen is inside the hotel and outside are not matching. Outside is needed to be renovated

Vi havde 2 overnatninger. Sengen var så hård, at det var som at ligge på gulvet. Vi manglede håndklæder ved ankomst. På 2 dagen spiste vi på hotellet. Ventede 1,5 time på min mad og så var tilbehøret endda koldt. Det var nok pga den store fest der var på hotellet, som ligeledes holdte os vågen til 01.00 selvom vi boede på 8 sal. Hotellet er ligeledes slidt og på ingen måder et 4 stjernet hotel. Kan ikke anbefale at overnatte her.

I stayed here for 9 days. HORRIBLE. First of all, the elevators smelled like feet all damn day long. Secondly, the sinks look visibly dirty. So the first day that I got here, I noticed that and brought it up to the receptionist who told me that the manager said the sinks were clean. I went back to the room and the sink was dirty still visibly dirty. I later came to realize that the sink have a dirty stain on them so no matter how much they’re cleaned, they’d still look dark and dirty. Next problem is the bathroom. The door was broken so my husband could not get into the shower. Is this not something that should be looked at before assigning a room to a paying guest? We got moved to another room and YES, the sink was still dirty looking. No AC so good luck if you are not from Kenya and not used to the heat. No robes, no slippers, no shower cap… basically they provide NOTHING. You will have to call reception if you need something and that to me is such an inconvenience. They do not change the bedding so this is also something you’ll have to request by placing some green placard on your bed. Don’t get me started on the food! I will absolutely not be returning here and I do not recommend this place at all!

Fittings in bathroom could be renovated here and there

Cleanliness

Stain wash sink and , bed not very comfortable

Great spot with nice staff, clean spacious rooms, and an excellent breakfast. Repeat customer, and will stay again next time I’m in town.

Location good, cockcroaches in my room + got water leakage from the toilet roof top. ok hotel but stuff especially security at gate seems to be demorolized and underpaid.. too much asking for money.. irritating guys especially those in night shift. bed is very good and hard my favourite. Asked for 2 hrs late checkout and they said system will not allow although I told am gold member.. Chinese owned hotel in Africa

The hotel is very outdated and needs some work, the sink was grubby, the staff or friendly, the hotel is not 4* it’s 3 at a push. Waited 1hour 30mins for masala chips which in Nairobi is unacceptable

Struttura un po’ datata ma comunque confortevole. Unico problema che non c’era il riscaldamento e nei giorni che ho soggiornato a Nairobi era veramente freddo e quindi la stanza era fredda.

Nice Lobby and rooms rooftop pool and bar Overall a nice place to stay a few little Oddities stopped it from being 5 star.

Just a bid old and shabby. Also had a problem when staying as the bar next door held a party until 4.00 so not able to sleep. I was leaving early at 5 so a bad experience. I did complain but nothing was offered to compensate . The roof pool is a joke. Would I stay again NO!

Vi havde 2 overnatninger. Sengen var så hård, at det var som at ligge på gulvet. Vi manglede håndklæder ved ankomst. På 2 dagen spiste vi på hotellet. Ventede 1,5 time på min mad og så var tilbehøret endda koldt. Det var nok pga den store fest der var på hotellet, som ligeledes holdte os vågen til 01.00 selvom vi boede på 8 sal. Hotellet er ligeledes slidt og på ingen måder et 4 stjernet hotel. Kan ikke anbefale at overnatte her.

Vi var 3 venner på tur fra Norge og for å oppleve tilnærmet Norsk standard på hotellrommet, valgte vi å leie suitene i etasje 9. Rommet var godt utstyrt med badekar og to dusjer og en elektrisk massasjestol, kjøleskap, kaffetrakter, vannflasker, bidè på toalettene. To toaletter på rommet. M.M. Jeg reagerte på at kingsize senga var vel hard å ligge på etterhvert, men det viste seg i ettertid at madrassen var lagt på opp/ned. Servicen var i midlertidig god da vi fikk hjelp med engang og vi fikk i tillegg lagt på en overmadrass. Svømmebasseng på tiende etasje og solsenger. Sikkerheten var svært bra. Vaktene utenfor sjekket alle biler, selv de bilene som daglig var innom hotellet ble grundig sjekket. I tillegg har det kenyanske militæret sin hovedbase i samme nabolag og president boligen er fem minutter unna. Det er 7 minutter med Uber til nærmeste kjøpesenter yaya. Personalet var serviceinnstilt og glade. Vi kjente oss godt ivaretatt. Det eneste vi kunne satt fingeren på var serveringen ved middag. Den tok altfor lang tid. Ca. En time fra bestilling til ferdig på bordet. Men til gjengjeld var det mer rimelige matpriser på hotellet enn det du fant på restauranter like ved. Man kan også veksle tusen skilling til mindre enheter i resepsjonen, som også er et stor pluss. Alt i alt, hadde vi en fin opplevelse og et bra opphold og kommer gjerne tilbake på neste tur. Vi har vært i Kenya mange ganger tidligere, og dette hotellet blir nok en favoritt og gjenganger for oss. Mvh. Norsk

I stayed here for 9 days. HORRIBLE. First of all, the elevators smelled like feet all damn day long. Secondly, the sinks look visibly dirty. So the first day that I got here, I noticed that and brought it up to the receptionist who told me that the manager said the sinks were clean. I went back to the room and the sink was dirty still visibly dirty. I later came to realize that the sink have a dirty stain on them so no matter how much they’re cleaned, they’d still look dark and dirty. Next problem is the bathroom. The door was broken so my husband could not get into the shower. Is this not something that should be looked at before assigning a room to a paying guest? We got moved to another room and YES, the sink was still dirty looking. No AC so good luck if you are not from Kenya and not used to the heat. No robes, no slippers, no shower cap… basically they provide NOTHING. You will have to call reception if you need something and that to me is such an inconvenience. They do not change the bedding so this is also something you’ll have to request by placing some green placard on your bed. Don’t get me started on the food! I will absolutely not be returning here and I do not recommend this place at all!

Stain wash sink and , bed not very comfortable

Great spot with nice staff, clean spacious rooms, and an excellent breakfast. Repeat customer, and will stay again next time I’m in town.

Location good, cockcroaches in my room + got water leakage from the toilet roof top. ok hotel but stuff especially security at gate seems to be demorolized and underpaid.. too much asking for money.. irritating guys especially those in night shift. bed is very good and hard my favourite. Asked for 2 hrs late checkout and they said system will not allow although I told am gold member.. Chinese owned hotel in Africa

Staff was very friendly and welcoming. Fruits left as a welcome, very nice. Beds are super comfortable. It’s nice place but 30 minutes away From airport. Bathroom can use a better cleaning.

Really nice service from Yvone at the Front Desk, will be sure to come back soon

Vi var 3 venner på tur fra Norge og for å oppleve tilnærmet Norsk standard på hotellrommet, valgte vi å leie suitene i etasje 9. Rommet var godt utstyrt med badekar og to dusjer og en elektrisk massasjestol, kjøleskap, kaffetrakter, vannflasker, bidè på toalettene. To toaletter på rommet. M.M. Jeg reagerte på at kingsize senga var vel hard å ligge på etterhvert, men det viste seg i ettertid at madrassen var lagt på opp/ned. Servicen var i midlertidig god da vi fikk hjelp med engang og vi fikk i tillegg lagt på en overmadrass. Svømmebasseng på tiende etasje og solsenger. Sikkerheten var svært bra. Vaktene utenfor sjekket alle biler, selv de bilene som daglig var innom hotellet ble grundig sjekket. I tillegg har det kenyanske militæret sin hovedbase i samme nabolag og president boligen er fem minutter unna. Det er 7 minutter med Uber til nærmeste kjøpesenter yaya. Personalet var serviceinnstilt og glade. Vi kjente oss godt ivaretatt. Det eneste vi kunne satt fingeren på var serveringen ved middag. Den tok altfor lang tid. Ca. En time fra bestilling til ferdig på bordet. Men til gjengjeld var det mer rimelige matpriser på hotellet enn det du fant på restauranter like ved. Man kan også veksle tusen skilling til mindre enheter i resepsjonen, som også er et stor pluss. Alt i alt, hadde vi en fin opplevelse og et bra opphold og kommer gjerne tilbake på neste tur. Vi har vært i Kenya mange ganger tidligere, og dette hotellet blir nok en favoritt og gjenganger for oss. Mvh. Norsk

It’s was a Nice stay with a good staff. For two women it’s very secure

I felt I could leave my things in my room and have nothing stolen . no one went in my room if I didn’t ask, the staff were very friendly and kind, the food was not bad, except you had to wait some time. The room was nice and clean. The high point is that they had very kind and amazing customer service.

Great place to stay. Staff was excellent and hospitality was great.

Friendly staff and great hotel

I liked the exemplary reception I was accorded. It was great. I liked how the first cook showed me around/how to get started with serving breakfast. Other cooks just kept staring. I was stunned in the morning to pay Kshs 2000 for breakfast yet it said it was included. What do these terms mean “breakfast included, breakfast available “? I would give it excellent if not for the breakfast which I felt robbed of.

Great spot with nice staff, clean spacious rooms, and an excellent breakfast. Repeat customer, and will stay again next time I’m in town.

Location good, cockcroaches in my room + got water leakage from the toilet roof top. ok hotel but stuff especially security at gate seems to be demorolized and underpaid.. too much asking for money.. irritating guys especially those in night shift. bed is very good and hard my favourite. Asked for 2 hrs late checkout and they said system will not allow although I told am gold member.. Chinese owned hotel in Africa

Staff was very friendly and welcoming. Fruits left as a welcome, very nice. Beds are super comfortable. It’s nice place but 30 minutes away From airport. Bathroom can use a better cleaning.

Just a bid old and shabby. Also had a problem when staying as the bar next door held a party until 4.00 so not able to sleep. I was leaving early at 5 so a bad experience. I did complain but nothing was offered to compensate . The roof pool is a joke. Would I stay again NO!

Vi var 3 venner på tur fra Norge og for å oppleve tilnærmet Norsk standard på hotellrommet, valgte vi å leie suitene i etasje 9. Rommet var godt utstyrt med badekar og to dusjer og en elektrisk massasjestol, kjøleskap, kaffetrakter, vannflasker, bidè på toalettene. To toaletter på rommet. M.M. Jeg reagerte på at kingsize senga var vel hard å ligge på etterhvert, men det viste seg i ettertid at madrassen var lagt på opp/ned. Servicen var i midlertidig god da vi fikk hjelp med engang og vi fikk i tillegg lagt på en overmadrass. Svømmebasseng på tiende etasje og solsenger. Sikkerheten var svært bra. Vaktene utenfor sjekket alle biler, selv de bilene som daglig var innom hotellet ble grundig sjekket. I tillegg har det kenyanske militæret sin hovedbase i samme nabolag og president boligen er fem minutter unna. Det er 7 minutter med Uber til nærmeste kjøpesenter yaya. Personalet var serviceinnstilt og glade. Vi kjente oss godt ivaretatt. Det eneste vi kunne satt fingeren på var serveringen ved middag. Den tok altfor lang tid. Ca. En time fra bestilling til ferdig på bordet. Men til gjengjeld var det mer rimelige matpriser på hotellet enn det du fant på restauranter like ved. Man kan også veksle tusen skilling til mindre enheter i resepsjonen, som også er et stor pluss. Alt i alt, hadde vi en fin opplevelse og et bra opphold og kommer gjerne tilbake på neste tur. Vi har vært i Kenya mange ganger tidligere, og dette hotellet blir nok en favoritt og gjenganger for oss. Mvh. Norsk

It’s was a Nice stay with a good staff. For two women it’s very secure

Accesable

I felt I could leave my things in my room and have nothing stolen . no one went in my room if I didn’t ask, the staff were very friendly and kind, the food was not bad, except you had to wait some time. The room was nice and clean. The high point is that they had very kind and amazing customer service.

The surrounding area and hotel is amazing

Great spot with nice staff, clean spacious rooms, and an excellent breakfast. Repeat customer, and will stay again next time I’m in town.

The hotel is very outdated and needs some work, the sink was grubby, the staff or friendly, the hotel is not 4* it’s 3 at a push. Waited 1hour 30mins for masala chips which in Nairobi is unacceptable

The bar is upstairs nex to the pool. Very nice change.

価格も手頃、朝食は中華もあり、屋上のバーも良き。

ナイロビ出張びいつも、ほぼ毎月のように滞在していますが、とても素晴らしいホテルです。何よりレストランでの中華メニューがあり、私はegg fried riceをいつも食べています。

Vi havde 2 overnatninger. Sengen var så hård, at det var som at ligge på gulvet. Vi manglede håndklæder ved ankomst. På 2 dagen spiste vi på hotellet. Ventede 1,5 time på min mad og så var tilbehøret endda koldt. Det var nok pga den store fest der var på hotellet, som ligeledes holdte os vågen til 01.00 selvom vi boede på 8 sal. Hotellet er ligeledes slidt og på ingen måder et 4 stjernet hotel. Kan ikke anbefale at overnatte her.

Food was not very good. Was cold when ordering room service

I felt I could leave my things in my room and have nothing stolen . no one went in my room if I didn’t ask, the staff were very friendly and kind, the food was not bad, except you had to wait some time. The room was nice and clean. The high point is that they had very kind and amazing customer service.

Did not like the food on the menu. Limited visiting inf for tourists.

I liked the exemplary reception I was accorded. It was great. I liked how the first cook showed me around/how to get started with serving breakfast. Other cooks just kept staring. I was stunned in the morning to pay Kshs 2000 for breakfast yet it said it was included. What do these terms mean “breakfast included, breakfast available “? I would give it excellent if not for the breakfast which I felt robbed of.