Name: Barceló Guatemala City
Address: 7 avenida 15-45 zona 9, Guatemala City, Guatemala (departement), GT
Price range: 106 US$–552 US$ per night
Rating: 8.88

Vad gäster tycker

På Barceló Guatemala City lyfter resenärer fram hög standard på renligheten, en generös frukost, smidig transport till och från flygplatsen med gratis skyttelbuss, samt trevliga faciliteter som en stor pool, bubbelpool, ett välutrustat gym, flera restauranger på plats samt ljudisolerade rum för en god natts sömn.

Servicen är generellt vänlig och professionell, men flera recensioner nämner långa köer vid incheckningen, inkonsekvent hantering av bokningar eller förmåner, återkommande problem med nyckelkort/hissaktivering, samt enstaka fall av ointressanta svar. Rummen är bekväma och ofta rymliga med bra ljudisolering, och vissa balkonger erbjuder utsikt över vulkanen, men flera gäster noterar föråldrade badrum, svaga eller läckande duschar, samt tillfälliga underhållsproblem som droppande AC eller slitna mattor. Maten är bäst vid frukosten, medan vissa tycker att middagsbuffén är dyr eller undermålig, och rumsservicen långsam eller att maten anländer kall. Sammantaget kan du förvänta dig en smidig vistelse med full service och resortliknande faciliteter till ett bra pris.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Gästerna berömmer den stora utomhuspoolen, bubbelpoolen och det välutrustade gymmet, samt flera restauranger/barer på plats och en gratis flygplatstransfer vid förbokning. Vissa noterar att spa-/bastuområden är under renovering eller föråldrade och enstaka väntetider för hissen.

Relaterade gästrecensioner

10

Maria

16 sep. 2025

·

Stannade 2 nätter

Hotel otimo, academia sensacional, area de lazer otima e localizacao excelente.

10

LAURENT

14 feb. 2026

·

Stannade 1 natt

Chambre spacieuse, parfaitement équipée. Salle de bain un peu vieillissante. Petit-déjeuner de très bonne qualité avec beaucoup de choix. Personnel accueillant. Navette gratuite pour l’aéroport bien utile (environ 10 mn). Piscine que nous n’avons pas utilisée qui semble agréable. Au total un excellent choix d’hôtel à l’arrivée ou au départ d’un vol avec un rapport qualité prix tout à fait correct

10

Leonard

17 feb. 2026

·

Stannade 1 natt

The hotel was clean and modern. The room was extremely comfortable, especially the beds. The pool was also fantastic. I very nice respite in a very busy city.

10

Francesca

18 okt. 2025

·

Stannade 2 nätter

The hotel has an incredible lobby, lovely pool, reasonable gym and the room is spacious, comfy and meets expectations. Has the feel of a luxury hotel from the 90s that is a bit dated.

10

Traci

18 sep. 2025

·

Stannade 1 natt

After a long flight, the shuttle was there waiting for us and check-in was easy. We were jet lagged and didn’t get to enjoy the amenities much, but the hot tub eased us into a nice sleep after days of travel.

8

Louis

9 sep. 2025

·

Stannade 1 natt

The property is large with many amenities. The gym is large and the steam room and sauna are in excellent working conditions.

10

Ekaterina

5 juli 2025

·

Stannade 2 nätter

Excellent hotel. Rooms are large and clean, location - close to aiport with a shuttle. Staff is super helpful. Food options are very good but overpriced as expected. I loved the heated pool, gym and a hottub.

8

Ricardo

18 sep. 2025

·

Stannade 7 nätter

Está bien en el servicio y atentos el desayuno bufet es variado, aunque estaban remodelando algunas habitaciones y baños del spa sauna, espero que queden bien, estaba viejo y deteriorado

10

Michael

22 feb. 2026

·

Stannade 1 natt

A very fancy hotel with beautiful rooms and amazing facilities. I think they have four different gyms as well as a full sauna and steering plus a hot tub next to their beautiful pool. Tons of restaurants and the windows are well insulated to keep out the noise of the city at night. I only wish we couldn’t stay longer.

10

martin

25 dec. 2025

·

Stannade 1 natt

Nice room nice pool nice gym. Premier suite was worthwhile

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Renlighet

Recensioner framhäver genomgående mycket rena rum och allmänna utrymmen. Ett fåtal nämner slitna mattor eller föråldrad inredning.

Relaterade gästrecensioner

2

Irma

28 okt. 2025

·

Stannade 1 natt

It was great, food was good service was alright. The room was ok. But found a big bed bug in my room that ruined my experience.

10

erica

8 okt. 2025

·

Stannade 1 natt

The hotel is clean but very dated. It needs an update

10

Ana

30 nov. 2025

·

Stannade 2 nätter

Barcelo is a nice, clean and comfortable place to stay

10

Leonard

17 feb. 2026

·

Stannade 1 natt

The hotel was clean and modern. The room was extremely comfortable, especially the beds. The pool was also fantastic. I very nice respite in a very busy city.

10

Andres

16 nov. 2025

·

Stannade 4 nätter

Very clean room, great staff, very courteous, great food, incredible environment

10

Lidia

19 nov. 2025

·

Stannade 1 natt

Muy limpio todo y el personal fue muy amable

4

Roberto

16 sep. 2025

·

Stannade 1 natt

Hotel has seen better days, our bathroom was old and not well maintained, ugly tiles stains in the batch for example, smelly carpets

8

Kristen

8 juni 2025

·

Stannade 3 nätter

We stay at the Barcelo for a city break as we live in rural Guatemala. The staff is lovely and we love the pool. While not normal, there was a cleanliness issue with our carpet which I have addressed with the hotel directly. Thats why I gave the 4 stars.

10

Anthony

1 nov. 2025

·

Stannade 2 nätter

Room was very clean exceptional staff property well-maintained. Food was very good. I give it a five star.

10

Isaias

5 feb. 2026

·

Stannade 1 natt

Everything was clean and the staff was kind

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Rum

Rummen är rymliga och bekväma med bra ljudisolering, och vissa har balkonger med utsikt över vulkanen eller staden. Flera gäster rapporterar föråldrade badrum och tillfälliga underhållsproblem som svaga eller läckande duschar och droppande AC.

Relaterade gästrecensioner

10

Sandra lucrecia

14 sep. 2025

·

Stannade 1 natt

Esta es la segunda vez que me quedo y fue una experiencia muy grata, hoy me quede una en una suite con vistas a los volcanes, super recomendad, vale la pena. Todo muy limpio y el personal siempre muy atento.

10

Kristen

29 sep. 2025

·

Stannade 1 natt

We staybat the Barcelo often. Its great as our stop for the airport or for a weekend get away. My only complaint is they need to clean/steam clean the room carpets. In reality they are ready for a replacement.

10

boris

14 sep. 2025

·

Stannade 1 natt

The only thing I did not like was the bathrooms shower is super outdated.

8

Melissa

30 aug. 2025

·

Stannade 2 nätter

This property is OLD SCHOOL, which has pros and cons. Decor and design is OLD, yet high quality….imagine early 90s, some elements earlier than that. The service is old school, which is actually good. Proper, courteous, no attitude. If you’re in a hurry, you may be frustrated. Its proximity to the airport is also a +/-. Convenient- yes. Noisy- yes. There wasn’t much to do in the immediate area. No restaurants within a reasonable walking distance. As a Gold status member and VIP resort, I found it frustrating that it was MY responsibility to remind staff every step of the way of the benefits and inclusions. This should be flagged on my folio. I shouldn’t have to tell every server that I’m entitled to a discount at the restaurant. Why can’t the night auditor just adjust my bill? You also have to remind the front desk that you’re entitled to an upgrade, if available at the time of check-in. Again, that should be flagged on my reservation. The resort is well staffed and impeccably clean.

10

LAURENT

14 feb. 2026

·

Stannade 1 natt

Chambre spacieuse, parfaitement équipée. Salle de bain un peu vieillissante. Petit-déjeuner de très bonne qualité avec beaucoup de choix. Personnel accueillant. Navette gratuite pour l’aéroport bien utile (environ 10 mn). Piscine que nous n’avons pas utilisée qui semble agréable. Au total un excellent choix d’hôtel à l’arrivée ou au départ d’un vol avec un rapport qualité prix tout à fait correct

8

Nancy

13 feb. 2026

·

Stannade 1 natt

The room is comfortable, the concierge was very nice, the balcony and the view were very pretty.

6

gal

3 feb. 2026

·

Stannade 3 nätter

the room is OK, the bed and pillow are decent, but not great the shower was a light drizzle and althou I asked, it was not fixed also, make sure to shcek in before night or it will take a long time

4

Jonathan

29 juli 2025

·

Stannade 2 nätter

Bed was comfy and room fairly comfortable though outdated. Check in was extremely slow and keycard didn’t work on my first 2 tries — I saw many other guests coming to the front desk with the same issue. The ac dripped onto the floor making the carpet wet and mildew-y at all times. Staff is friendly

8

Crystal

22 maj 2025

·

Stannade 1 natt

Older hotel with Beautiful lobby. Airport shuttle available which is great. Rooms are a bit dated but clean and bed was comfortable. Had a balcony which over looked the main road which we enjoyed. Couldn’t hear any road noise.

6

Larissa mercedes

10 jan. 2026

·

Stannade 2 nätter

Ya necesita una remodelación urgente en las habitaciones.

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Service

Personalen beskrivs överlag som vänlig och hjälpsam, men flera recensioner nämner långa köer vid incheckningen, inkonsekvent tillmötesgående av rumstyper eller förmåner, samt återkommande problem med nyckelkort/hissaktivering.

Relaterade gästrecensioner

4

Lilian R

30 okt. 2025

·

Stannade 1 natt

Front desk gave bad service.

10

Clara Lillian

27 okt. 2025

·

Stannade 7 nätter

Excellent customer service

8

Doron

1 nov. 2025

·

Stannade 3 nätter

Great. Lacking staff at reception.

6

Tanya

4 sep. 2025

·

Stannade 1 natt

I reserved a superior king room with a terrace but got a room with double beds and no terrace. The front desk staff member checked us in as if there was no issue and then told us as she was handing us the room key that they didn't have any king rooms available. This was not a last-minute reservation where I should have to take what I can get. I was looking for a go-to hotel in Guatemala City since we travel there often. As a result of this, Barcelo won't be it. The hotel is clean and well-maintained but a bit dated. The breakfast buffet is a great perk.

8

Harold

30 sep. 2025

·

Stannade 1 natt

My wife and I have stayed at this hotel at least 25-30 times over the past 10 years. But every single time the same thing happens. I reserve a room in the tower with a balcony. When we check in we tell the clerk that this is what I have reserved. They smile and nod, and then hand me a key to the main building and a room with no balcony. Only once was there a case where there were no more tower rooms left. For every other hotel in the world where we are repeat guests the hotel recognizes this when we check in. But why not the Barcelo in Guatemala City, and why do they constantly disregard my reservation and words telling them what kind of room I reserved? Obviously, everything else is fine or we wouldn't keep going back there, mostly for the parking and convenience to the airport. But there has never been 1 single checkin where the desk didn't ignore the type of reserved room and my words before first putting us into a room without a balcony....which I require for the fresh air while sleeping due to a health condition.

6

LUIS

23 okt. 2025

·

Stannade 5 nätter

Response to my request for the shuttle took too long. Once at the counter the reception was cold, impersonal, and the manager had to interrupt the 2 youngsters under her care to stop talking and help my wife with her check in. It was definitely not professional. Staff overall was courteous. When my group and I walked in to the bar we were stopped by a waiter demanding to know if we had reservations. Mind you, the bar was pretty much empty, but we felt as if we were not welcomed based on our appearance (backpacks and jeans). Restaurant staff were great, smiling and happy. Unfortunately on our last night a reception manager was determined not to let my brother get dinner because the later we received was for one person, even though it was the staff's mistake. She acted as if one extra meal was going to bankrupt the hotel, and her attitude was definitely unpleasant.

10

Rebecca

29 okt. 2025

·

Stannade 1 natt

Staff is amazing they treat us like royalty. Room is always clean and well stocked with fresh fruit and water in my room.

6

Brian

1 nov. 2025

·

Stannade 1 natt

det er mig en gåde, hvorfor det skal tage 15 min, for at tjekke ind på hotellet. Værelset og sengen fejler intet. Det er kunde servicen der halter.

10

Jacqulyne Danielle

21 okt. 2025

·

Stannade 3 nätter

Staff was very accommodating, hotel great quality! Excellent go to hotel when visiting Guatemala City!

4

Jon

27 aug. 2025

·

Stannade 3 nätter

I was there on business and the hotel almost intentionally tried to make life difficult. At check-in and throughout the entire stay the front desk seemed overwhelmed with long lines and not enough employees checking in. There was no urgency or attempt to make customers feel better. When they made a mistake like not programming Keys correctly guests were made to go to the back of the line and wait all over again. I reserved a sweet with tables so that business colleagues could come work with me and they made the process difficult on my guests, interrogating them and checking IDs regularly. My colleagues also told me that when they tried to park at the hotel they were told to leave because they were not guests of the hotel.. customer service was mediocre to bad. Price is atrocious at $16 for a cocktail at the bar. The included breakfast and lunch wasn't worth being free. My room, the public areas, most all aspects of the hotel are incredibly dated, very simple and not what I would have expected for the area for prior reviews. And then finally their insistence to follow rules even when they're inconvenient and not in their best interest was obnoxious. I simply wanted to take a cup of coffee from the buffet which was free to my room and they wanted to charge me $10 to leave with a cup of coffee. I was welcome to stay and eat an entire buffet breakfast for free, or pay $10 to take a cup of coffee away.

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Läge

Mycket praktiskt läge nära flygplatsen, med en kort skyttelbussresa och tillgång till butiker och restauranger i närheten – idealiskt för vistelser före eller efter flygresan. Vissa noterar att det omedelbara området saknar atmosfär eller sevärdheter inom gångavstånd.

Relaterade gästrecensioner

10

Anandbabu

23 juli 2025

·

Stannade 1 natt

Very happy that we chose this hotel. It is very close to the airport. Very clean, spacious, courteous staff, room and bed were great. Our booking included free breakfast, and the variety of food for breakfast buffet was great!!

10

KERI

25 feb. 2026

·

Stannade 1 natt

Beautiful hotel, close to airport

10

Valerie

17 aug. 2025

·

Stannade 1 natt

It’s a great place to stay while in Guatemala City. Close to the airport. Shuttle to and from. Very safe.

8

Melissa

30 aug. 2025

·

Stannade 2 nätter

This property is OLD SCHOOL, which has pros and cons. Decor and design is OLD, yet high quality….imagine early 90s, some elements earlier than that. The service is old school, which is actually good. Proper, courteous, no attitude. If you’re in a hurry, you may be frustrated. Its proximity to the airport is also a +/-. Convenient- yes. Noisy- yes. There wasn’t much to do in the immediate area. No restaurants within a reasonable walking distance. As a Gold status member and VIP resort, I found it frustrating that it was MY responsibility to remind staff every step of the way of the benefits and inclusions. This should be flagged on my folio. I shouldn’t have to tell every server that I’m entitled to a discount at the restaurant. Why can’t the night auditor just adjust my bill? You also have to remind the front desk that you’re entitled to an upgrade, if available at the time of check-in. Again, that should be flagged on my reservation. The resort is well staffed and impeccably clean.

8

praveen

16 jan. 2026

·

Stannade 1 natt

Nice stay near airport. Good comfortable room with nice bed. Great breakfasts.

10

LAURENT

14 feb. 2026

·

Stannade 1 natt

Chambre spacieuse, parfaitement équipée. Salle de bain un peu vieillissante. Petit-déjeuner de très bonne qualité avec beaucoup de choix. Personnel accueillant. Navette gratuite pour l’aéroport bien utile (environ 10 mn). Piscine que nous n’avons pas utilisée qui semble agréable. Au total un excellent choix d’hôtel à l’arrivée ou au départ d’un vol avec un rapport qualité prix tout à fait correct

10

Pedro Javier

21 aug. 2025

·

Stannade 2 nätter

La atención fue satisfactoria, cerca del aeropuerto, supermercado cerca restaurantes cercanos.

10

Victor Raul

8 sep. 2025

·

Stannade 1 natt

Esta muy bien ubicado, cercano al aeropuerto y en la zona turística de la ciudad, alrededor hay gran variedad de plazas y centros comerciales así como atracciones y monumentos emblematicos. Muy cómodas la habitaciones con ropa de cama de lujo, amenidades de 5 estrellas.

10

Neil Francis

23 okt. 2025

·

Stannade 1 natt

Airport shuttle available, Near the airport, Comfortable room and a good price.

10

ANTONIO

17 juli 2025

·

Stannade 1 natt

very safe, great location near airport

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Måltider

Frukostbuffén får ofta beröm för kvalitet och variation. Middagen får blandade omdömen – sportbaren är populär, medan middagsbuffén kan kännas överprissatt och rumsservicen kan vara långsam eller att maten anländer kall.

Relaterade gästrecensioner

10

Brendan

27 juni 2025

·

Stannade 4 nätter

Hotel and staff were perfect! Pool was great. Restaurants were delicious. Breakfast buffet was good. Dinner buffet could use some improvement.

8

Michelle

18 okt. 2025

·

Stannade 5 nätter

The breakfast buffet is good, and they have an airport shuttle. Please stay away from the dinner buffet; it isn't good or even OK It needs a lot of work to make the food edible.

10

Marvin

7 sep. 2025

·

Stannade 2 nätter

Shuttle was great, fantastic room and breakfast. Strikers Restaurant was excellent.

10

Gregory

9 dec. 2025

·

Stannade 1 natt

Room was great, the staff were helpful and kind. The pool area is very nice and the restaurant had many unique food options.

10

Erica

15 aug. 2025

·

Stannade 3 nätter

Barcelo was amazing. The breakfast buffet and selection were top tier. Spa had reasonable prices for massages. Pool and hot tub were clean and open until 10pm. Staff was great.

8

Evelyn

18 nov. 2025

·

Stannade 3 nätter

La habitacion estaba impecable, la atencion del personal perfecta. Lamentablemente la comida del buffet no nos agrado para su precio tan alto. Una lastima que durante nuestra estancia la tienda de Jade estuvo cerrada.

10

Vilma

19 nov. 2025

·

Stannade 4 nätter

Great hotel, had refried black beens, plantains and bacon all in the same plate, awesome. If one chooses the premier room, it includes the breakfast buffet, also bottle water available

8

Teresa

15 aug. 2025

·

Stannade 1 natt

I love the sports bar, Strikers! Their burgers are always fabulous! Hot tub and pool are great! I was a little disappointed, as I booked online, and the price that I was quoted was not honored. I was told it was because I went through a third-party vendor. I thought I had booked on the Barcelo’s website. I stay here at least three or four times a year. And sometimes I have a big team with me, as I do volunteer work in Guatemala, in the San Felipe Antigua area.

6

Pedro Elias

5 feb. 2026

·

Stannade 1 natt

El servicio de Room Service es terrible, muy demorado y la comida llegó fría.

10

Julio

13 dec. 2025

·

Stannade 1 natt

Nice hotel , great service , very good breakfast

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Månad	Genomsnittligt pris
januari	111 US$
februari	130 US$
mars	137 US$
april	142 US$
maj	114 US$
juni	123 US$
juli	111 US$
augusti	97 US$
september	93 US$
oktober	121 US$
november	104 US$
december	82 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $181	17 $170
18 $117	19 $119	20 $287	21	22 $127	23 $115	24 $115
25 $110	26 $110	27 $110	28 $110	29 $115	30 $115	31 $168

sö	må	ti	on	to	fr	lö
1 $124	2 $133	3 $133	4 $133	5 $149	6 $168	7 $320
8 $123	9 $155	10	11	12	13 $552	14 $180
15 $124	16 $124	17 $124	18 $124	19 $130	20 $124	21 $128
22 $106	23 $106	24 $106	25 $106	26 $106	27 $124	28 $130
29 $124	30 $124

Barceló Guatemala City

Priser för Barceló Guatemala City

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Premium-rum (Suite Duplex Premium Level)

Executive-rum (Superior)

Superior-rum - terrass

Superior-rum (Premium Level)

Gästrecensioner för Barceló Guatemala City

Vem bor här?

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

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Tillval

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