Hotel Plaza Versalles

No había agua caliente en regaderas

I have always stayed in this hotel when I go to Colombia. This time it I went with three friends a we struggle because the hotel did not have hot water. The water is very cold. The rooms need some TLC because the wood looks pretty run down almost everywhere in the bathroom. In our rooom 502 only two electrical outlets worked so we had to charge our phones in the bathroom and kept the TV disconnected to use that as an extra outlet.Also the sexta street is Perth abandoned. That is one of the reason I usually stay here. The staff in this hotel is awesome, everyone is very nice and their morning breakfast are delicious. If you don’t mind cold water then this is an okay place to stay. We are used to have warm water so we won’t be staying at Versalles hotel again.

This hotel is a disaster. The sink water tastes awful. The bathroom window is broken. The bathroom is filthy. There's no hot water in the shower. The sheets smell bad and the bed is rock hard. The AC doesn't cool the room. The furniture is very old. The staff has a bad attitude and very little motivation to work. There are only two very rough towels. The lighting is very poor and, finally, there isn't a single decorative touch. Horrible.

The reason why I give this hotel a POOR review is because the water in the room is UNHEALTHY. Brown/yellow color I reported it from day one. I was told they just cleaned the water tank and it will ok but it was the same every single day. I have to go to a salon to wash my hair and buy water bottles to brush my teeth. Unfortunately, there were no hotels available around the neighborhood and I did not receive a discount or refund. Try to walk away is you can.

The staff was unbelievable friendly, made me feel like I was home.