Amman Airport Hotel

Property is tired and dilapidated. People were shouting in their rooms and corridors until after 3am Shower was falling to pieces. limited restaurants = most were shut

overpriced hotel close to airport, carpets smelly, although the room itself was quite clean, poor breakfast, obvious that bars are rather empty during ramadan

Good hotel for short stay near the airport. Restaurant was very limited, bar was closed for a private wedding event.

shuttle bus driver to hotel was smoking. Bad shuttle service. Guest service and comfort not a priority. Room cleanliness is an issue with eye opening stains on both pillow linens. Sport bar was closed. not a 4star and not worth the money. a booking to remember but not to be repeated. Find another

The Hotel is located very close to the airport which was very convenient as I had to leave at 4.30am to catch an early flight. The shuttle bus service is very prompt. I was able to get a simple meal in the sports bar and the staff were helpful. There is a pleasant outside terrace and swimming pool which I did not have a chance to use. The hotel bedrooms and shower rooms are in need of an upgrade, and overall tidiness and cleanliness could be improved. However, it suited my limited needs.

The only restaurant in the hotel is a very small cafe that never has the full menu available which only consist of about 10 items and out of those items the food quality is pretty cheap. I ordered the attached photo of their “Margherita” pizza below which was really just a store bought cheese pizza heated up. The hotel DOES NOT allow food to be delivered to the hotel even though they don’t have 24/7 food service and if you want to go out to eat they only offer their in house taxi service which cost 30 Dinars ($45) one-way into town where the restaurants are located. The internet service is terrible and cuts out constantly, the business area/lounge doesn’t offer business services like the ability to print out any papers.

The property provided basic facilities. The room was okay but bed linen of a basic design with poor pillow. Breakfast was also pretty basic and not enjoyable.

Basic amenities but proximity to airport good.

The hotel trades solely on its proximity to the airport. Everything is a little worn and tired. The dining in the main restaurant is school canteen like although the food was perfectly acceptable. Nice to have a swimming pool, but again it was a little grubby round the edges at the end of the day. Maybe I was expecting too much?

The hotel is great for a quick overnight stay near the airport. My flight departed at 3am so I decided to stay at this hotel the night before so I was close to the airport and didn't have to worry about driving from Amman to the airport. The staff was very friendly and the hotel was clean and had many amenities. The rooms are a bit dated and should be updated/remodeled. The free 24-hour shuttle to/from the airport was really nice. I went to the front desk, checked out, and asked for a shuttle ride and they were ready to go within about 5 minutes.

I was extremely disappointed with this hotel. It looks nice online and it is pricey, but it was extremely dirty. My room reeked of smoke and had cigarette ash piled in various places across the carpet. When I asked for a new room and showed them the cigarette ash they did not apologize. The restaurant was also dirty and was a large windowless room. Tables covered in food scraps and the floor looked as if hadn’t been cleaned in days.

Friendly staff, clean room and quiet, will recommended to friend and family

Save your money...it is a dump..mold and mildew in the shower...bugs in the bed..floors dirty..linens dirty...burn holes in the sheets...room smelled bad...one of the worst hotels I have stayed in my life...and I have stayed at a lot of airport hotels...

The room smell musty old carpet dirty no towel

The bed and room was seriously disgusting and needed to be moved to another. The other room wasn’t nearly as bad but still unclean. I felt like I needed to keep the lights on in case there happened to be roaches

空港から近いので、ウーバーを使用すると2J D程度です。 通常は24時間無料シャトルバスが使えますが、欠航が出ると使用できなくなる可能性があります。今回は帰りの際に使用できませんでした。 部屋は、シーツが汚い、タオルがタバコ臭い、部屋にアメニティはありますが、ティッシュやトイレットペーパーは少しだけでした。頼めば時間がかかりますが持って来てくれると思います。 24時間のランドリーサービスは1人5JD必要です。 ランドリーサービスは25ドル ウーバーが安いので、空港からもう少し離れていても快適なホテルを予約した方がいいかもしれません。

This property is old and outdated by 20 years at least, dirty and in need of renovation badly. i would not recommend it to anyone.

For a hotel that has the prime location for being closest to the airport and it charges premium prices, it has got to be the dirtiest hotel I’ve ever stayed in. The bathroom floor was dirty and the carpet in the room had so many stains and crumbs. The tables were dusty and the bathroom counter was a mess. Also the tissue holder was rusty and the hair dryer was stained. When I opened the tap the water that came out was brown at first but then it cleared up after a minute.

I do not think that they cleaned our room before we stayed there. There was someone else's hair on the bed. The shower was disgusting and there were no towels in the room. The air conditioner did not work.

I did not believe the reviews, could it imagine how dirty it is, but they were correct, the dirtiest hotel I have ever been to.

the room was clean and reasonable. however, the staff was not particularly friendly. they denied a friend to visit me in my room, and demanded passports at the gate when leaving. the hotel overall is a little antiquated and run down, could use a remodel.

You can't beat this hotel's location and price. Less than five minutes from the Amman airport. Perfect for a quick overnight stay to either fly out the next morning, or depart by car (as we did) for Wadi Rum and Aqaba. The front desk service was stellar. We arrived at 1:00 a.m. local time and were met promptly and warmly by hotel staff. Checkin was smooth, breakfast was more than adequate. The bathroom is small but serviceable. Water pressure was great. The one thing I'd upgrade is the bed (not great) and the lack of a mattress pad on the bed was a little skeevy. The room and bathroom were clean, and we had no problems. I recommend this hotel for the location and convenience.

The shower head was broken and no batteries in my tv remote. I walked down to the front desk and reported the problem and was told to call maintenance from my room. The phone in my room was also broken

The check in was fast. But its an expensice hotel consodering the rooms are average at best. The quality of the rooms was average at best, our room didnt have enough towels and ghe air conditioner didnt work well at all. We stayed at this hotel because it was the most convenient for an arrival at midnight.

Comfortable

There was no wifi in the room, you need to come out in lobby to use it

Building and rooms are old and poorly maintained, staff was great and they did their best to help

The shower was broken I couldn’t take a shower

This would be the equivalent of a two star hotel room in United States. The room was years behind in upgrades. Even if everything were brand new, it might be a three star hotel at best. Worn out. Not electronics-friendly. We’re it not located by the airport, no one should ever stay there.

The property provided basic facilities. The room was okay but bed linen of a basic design with poor pillow. Breakfast was also pretty basic and not enjoyable.

Great staff

staff was helpful. it took a long time for the shuttle bus to arrive at the airport

By booking this airport, we didn't have to pay for a entrance visa, book a taxi, ir deal with scheduling. One downside is that we booked for 2 people, and had to pay 50$ cash to add an extra person. We had a 20 hour layover between flights, and the hotel representative helped us pick up our luggage, take us to the hotels shuttle, and provided a free breakfast. Also got transportation to the airport and walked through the baggage area. Would definitely book here again!

We arrived exhausted at 8:45 pm to check into our room for a few hours before boarding a 3:30 am flight at the airport and our room was not yet ready. We waited a half hour to get a room with front desk service nealry non-existant and indifferent.

The airport shuttle was convenient and fast. The check in staff was pleasant and efficient but the general staff just did not seem to care about service.

First of all they don't understand English properly. Second they would like to do everything in cash/under the table. Despite I have reservation they didn't allow my kids as not mentioned on itinerary and they charged me again on cash $221 and didn't give me any receipt for that instead they provide me room keys. RJ Flight from Jeddah was on time and we reached at 11:10 pm at airport and the representative of Amman Airport Hotel at the airport won't let us go to the hotel that this itinerary is for 2 Adults not for your 2 kids and you have to pay $220. When I requested How would you like this payment? The gentleman replied in cash. Terrible experience and didn't get the receipt for my new booking at the hotel reception. Room was so dirty, bathroom was stinky smelly and blankets were worn before by someone (guests), filthy dirty room. The same horrible experience I had earlier despite my booking and itinerary for the Amman Airport Hotel of November 22, 2022, receptionist charged me cash extra $156 (No Receipt) for the room and that wasn't security deposit. Very Very Bad Experience with Amman Airport Hotel Management and transit passengers have no choice other than this hotel otherwise transit passengers need a visa for $60/person to get out of the airport and stay outside the airport premises. I don't know who will stop this corruption at Jordan Airport and Amman Airport Hotel Management.

The check in was quick. Staff are super friendly and helpful. It only has 2 stars because of the floor and room I was in. I asked for non smoking but the floor and room smelled. My room looked like it went to war. Rust in the bathroom, chipped walls, outlets with no covers, sheets thin enough to see mattress, pillows smelled like other people's head, room was bare, had to call for room service menu...it was just crappy for the price that I paid. The best thing about it is the shuttle to the airport and how close it is to it. Staff service was great too. Just too bad that the room I was in was in horrible horrible condition.

We asked about the airport shuttle and never got a response. Had to get a taxi. Checked in and told we have to pay for an extra child even though I had the room paid for. Paid for king size bed, instead got 3 single beds. Room was very dirty and not clean. Breakfast was awful- had to ask for bowls and then had to ask for spoons. No milk. Then took us 25 minutes to speak to somebody about the airport shuttle. When finally somebody spoke to me he tried to say I need to pay for a taxi. Eventually got the airport shuttle, 45 minutes after leaving our room. Only for we arrived at 3am and were exhausted, we would have left and went into Amman.

The customer service was terrible. Was left at the airport waiting for over 3 hours for the hotel shuttle. Hotel kept telling me they will come in 5 minutes but no one was coming. After a long flight I just wanted to check into my room before my next flight. Hotel never replied to any of my emails or calls when I wanted to let them know ahead of time of my date and time of arrival. Unprofessional and unorganized!! Hotel was run down and can use a lot of work. Not happy with my experience at all!!

Very convenient in terms of location next to the airport. However, the food served in the lobby bar was not a great experience. And the wake-up call which they offered us at 1.00 am in the morning, never happened. If we hadn’t set our own alarm, we would have missed our flight.

Good only for a short layover

This hotel is very convenient to the airport for a quick stay, which is the trade off for the room cleanliness as it leaves a lot to be desired. The linens on the bed are fine, but the bathroom is never quite clean. The condition of the property is showing lack of real upkeep. The staff is helpful but clearly under-staffed and the shuttle is very convenient.

Close to the airport.

Hotel de tránsito muy cerca del Aeropuerto

You can't beat this hotel's location and price. Less than five minutes from the Amman airport. Perfect for a quick overnight stay to either fly out the next morning, or depart by car (as we did) for Wadi Rum and Aqaba. The front desk service was stellar. We arrived at 1:00 a.m. local time and were met promptly and warmly by hotel staff. Checkin was smooth, breakfast was more than adequate. The bathroom is small but serviceable. Water pressure was great. The one thing I'd upgrade is the bed (not great) and the lack of a mattress pad on the bed was a little skeevy. The room and bathroom were clean, and we had no problems. I recommend this hotel for the location and convenience.

Prefekt läge nära flygplatsen. Lätt att ta sig dit med bil. Fina utrymmen. Frukostmatsalen kunde varit trevligare och utbudet av mat bättre.

The location of the hotel next to the airport is excellent.

The hotel trades solely on its proximity to the airport. Everything is a little worn and tired. The dining in the main restaurant is school canteen like although the food was perfectly acceptable. Nice to have a swimming pool, but again it was a little grubby round the edges at the end of the day. Maybe I was expecting too much?

Nice staff. Close to the airport

Very convenient in terms of location next to the airport. However, the food served in the lobby bar was not a great experience. And the wake-up call which they offered us at 1.00 am in the morning, never happened. If we hadn’t set our own alarm, we would have missed our flight.

Breakfast was schedulwd for 6:30 but unavailable and not fully ready

Desk staff a bit grumpy on check in. Other than that better than we expected. Clean large room, comfy bed. Good view. Great breakfast.

I booked a night here since I had a long layover in Jordan. As soon as I got off the plane I went to their airport desk and asked for a car to the hotel. They asked me to wait until all the bags were off the plane. I waited close to 3 hours and they kept telling me my bags were not ready. I finally got fed up and went to see what the hold up was and the bags had been there within 30 mins of my arrival and in fact people had collected their items and left and I was one of the last people stranded. The staff was rude when I confronted them and laughed about the long wait times. Very rude. The hotel itself was ok....rooms were basic and bathroom needed some cleaning. The dining facility was closed and only opens during short periods throughout the day. Basically if you get in late, you are out of luck.

Breakfast was great, dinner was below average

Food and beverage prices seemed very high in the lobby restaurant.

The only restaurant in the hotel is a very small cafe that never has the full menu available which only consist of about 10 items and out of those items the food quality is pretty cheap. I ordered the attached photo of their “Margherita” pizza below which was really just a store bought cheese pizza heated up. The hotel DOES NOT allow food to be delivered to the hotel even though they don’t have 24/7 food service and if you want to go out to eat they only offer their in house taxi service which cost 30 Dinars ($45) one-way into town where the restaurants are located. The internet service is terrible and cuts out constantly, the business area/lounge doesn’t offer business services like the ability to print out any papers.

The hotel trades solely on its proximity to the airport. Everything is a little worn and tired. The dining in the main restaurant is school canteen like although the food was perfectly acceptable. Nice to have a swimming pool, but again it was a little grubby round the edges at the end of the day. Maybe I was expecting too much?

We asked about the airport shuttle and never got a response. Had to get a taxi. Checked in and told we have to pay for an extra child even though I had the room paid for. Paid for king size bed, instead got 3 single beds. Room was very dirty and not clean. Breakfast was awful- had to ask for bowls and then had to ask for spoons. No milk. Then took us 25 minutes to speak to somebody about the airport shuttle. When finally somebody spoke to me he tried to say I need to pay for a taxi. Eventually got the airport shuttle, 45 minutes after leaving our room. Only for we arrived at 3am and were exhausted, we would have left and went into Amman.

I stayed for the quick hotel shuttle. That did work flawlessly. Grateful for that. The room clean but spartan. The restaurant is a Buffett, was below average. Opened 15 minutes late on my departure morning. Offering virtually the same as dinner. With the addition of an unmanned omelette station.

Very convenient in terms of location next to the airport. However, the food served in the lobby bar was not a great experience. And the wake-up call which they offered us at 1.00 am in the morning, never happened. If we hadn’t set our own alarm, we would have missed our flight.