The Richmoor Hotel

The property is very well run by attentive & friendly staff. Although we didn't use all the facilities as we only stayed one night there was lots to do at the hotel including a spa experience, games room, bar & lots more. The breakfast was very nice and freshly cooked but as I'm vegan the choice was limited. I would highly recommend this hotel as it's in a very convenient location opposite the beach & close to shops & restaurants & bars.

Great location, right on the sea front and only a short walk from the train station. Rooms were basic but clean. We dined in the restaurant and the food was good and reasonable priced. We also enjoyed the cocktails.

The staff were very friendly and helpful, couldn't do enough for you. Plenty to offer, Americsn smokehouse restaurant on site providing superb meals. Buffet breakfast was best we have had in a hotel. Would definatley stay again.

The hotel is okay. It has a splendid position in the seafront but it needs work. The lifts are creaky and tiny. Some do not work. You cannot get from the reception to rooms in the other wing without using two lifts. The hotel needs a clearer sign from the front as it is not obvious which is the Jubilee. It also needs a sign to tell you that the reception is accessed via the carpark, open from the road behind the hotel. I booked three rooms, which were in the third floor. They had a great seaview. Third floor rooms are hot. Not all the windows open. Not all have fans in them. None of our rooms had reliable hot water. One room had water that was cold one minute and scalding hot the next. The others just had cold water. The water pressure was very low. The rooms were ok with a double bed and sofabed in each. They were clean but all had mould in the en-suites. We enjoyed the buffet breakfast (£10.95 adults, £7 children), which was plentiful and nicely laid out. The bar was fine, if a bit noisy sometimes. This hotel seems to offer all kinds of amenities but everything is extra and the reception staff have obviously been told to mention all the services at check-in. Parking (£10) was a bit of a palaver but both our cars did get a spot. Be aware that the hotel keeps the keys so they can juggle cars around in the cramped space. Overall, we had a decent time but would probably not stay again.

I choose the hotel as it had an outside hot tub however I didn’t realise there was an extra cost for this. This would have been fine but it was going to cost £54 for the 3 of us to use it for one hour! So disappointed ☹️ Also parking was stressful! Staff were lovely though.

Slightly grubby in a few places in the room, the outside of the kettle for instance. However, not a real concern. Family room for five was nice though the lights on the outside of the hotel do bleed into the room quite a lot, if you're sensitive to light when you sleep. Facilities at the hotel are excellent,with the games room being a real hit with the kids and the bingo also going down really well. Staff were amazing. Very friendly and willing to help. Overall I would certainly recommend staying at The Jubilee.

Upon arrival the staff was great but then I found out that breakfast wasn’t included with the price package and had to pay extra. My large room was on the 3rd floor and the lift wasn’t working and the room must of shrunk as it was tiny crammed with a double bed the bathroom was tiny and no air con. Then she parking was crammed in a small space which left me to leave my car in a car park near the town with a free permit from the hotel

Check in is from 3pm: we arrived around 3:30 pm as obviously did everyone else! Staff were stressed and under pressure. Although ‘Parking’ is shown when choosing this hotel, there is very limited parking which was full so ‘checking in’ means your cars are stacked behind each other whilst you are checking in and you’ll need to wait for the person AFTER you to check in before you can move your car to park elsewhere (even if they’ve given their keys to staff). In short a crazy system when you know your hotel is packed. Lift wasn’t working and this proved a disaster for disabled visitors, elderly and those just simply with suitcases! OK hotel cannot be blamed for lift not working (again very stressful for staff who received the brunt of visitors’ disappointment) but seeing elderly, less able visitors staggering with bags meant we offered to help - we are elderly ourselves! So not a great start. Rooms small but adequate and I’m sure staff are less stressed usually.

On the seafront, the building is a bit of a laberinth plenty of facilities, I needed none of them, my room was clean, the bed was acceptable and the shower good, clean towels and tea and coffee

Parking was a bit mad! Considering it cost an extra £10 a day… otherwise, though, staff were friendly and helpful. The rooms were quite clean and spacious. Location was great.

Spotlessly clean! Friendly staff. Room functional and comfortable and ideal as a base. I would definitely stay here again.

We found it good but the cleanliness of the hotel was not up to expectations

Reception was really friendly and room was super tidy and clean upon arrival :)

We stayed in this property for 4 nights and booked breakfast, however they only offered cold breakfast because of the time of year. But £35 is not value for a cold breakfast. We found a dirty sock under my grandsons bed, the room was dirty and cold. It was supposed to be a family room but was not a suitable size for a family room. The only good about thing about this hotel is the games and the bar staff were very nice and helpful. The management passed too many of their jobs to staff members who already had jobs to do. I would never stay at this hotel again.

My room was basically a cupboard asked to move but was told no mattress was terrible dirty and springs coming threw i complained was given a different mattress was just as bad was so uncomfortable had to sleep in the floor for part of the night shower temperature couldnt go diwn so was boiling hot and wike up with 9 insect bites all over my body

The room could of done with a deep clean, dirty toilat brush,stained toilet, shower heads full of limescale, and kettle had limescale stains, apart from that we enjoyed are stay and loved the evening entertainment

Not good, very small bathroom, grubby and dirty, stains on the mattresses, nothing like the pictures advertised.

No parking on the day of arrival. Dirty bathroom, plug full of hairs so shower wasn’t draining. Tv remote didn’t work so couldn’t put on the tv.

First I was checked into a wheelchair adapted room although I was assured it was just a normal large single room, first thing that hit me was the strong smell of urine on opening the door then found the bathroom to be a wet floor with hand rails everywhere, so asked for a different room and was given a double room which seemed fine although the shower cubicle was dirty and had not been cleaned properly in a good while, the bed was pushed up to and blocking the window so I had to climb on the bed to open and close the curtains, the net curtain was dirty and full of tears/holes so scruffy (when I asked why they placed the bed in this manor they said "we like it there") so when I went to bed around 10pm there was a loud rumbling sound outside the window which went on until around 3am and kept me awake by which time I couldn\'t get to sleep so at 6am I was walking on the esplanade. I went to reception and asked for a refund and said I would find somewhere else to stay, they gave a me third room on the second floor and admitted the noise was from the tumble dryer. this room was okay but the same thing with the dirty shower cubicle. They charge £10 per night for the dog but don\'t service the rooms daily you have to ask for top up tea/coffee etc, it would be fairer to charge an amount for the complete stay as they only clean once. The staff were quite helpful but my holiday was spoiled by the upset of all of the above, I can\'t recommend this hotel and would never stay there again.

Room was ok very dated and then went into the bathroom and shower had loads of mould around it! For what I payed not worth it at all didn’t even get a sea view. The staff were lovely and the location, bed were comfortable and clean but bathroom really let us down couldn’t have a shower with the mould in it!!

Room clean. Beds comfortable. Great location on seafront. My room 12 had partition wall to the next room with no effective soundproofing.

The sea view room had such a dirty window that you could barely see out. The shower was pathetic. The car park is chaotic at best. The room is dated and the sash window allows draft and noise in.

Worst room is #307. No air circulation, you feel the springs in bed, no water pressure in shower and beds feel tilted. And no free parking. Take your chances of on street parking if it's available

Was lovely spot on weymouth seafront loveky little room for 1 but could do with sorting floor boards.. Apart from that a lovely little stay would definitely stay again

Got a free upgrade to a larger room when I checked in which was a nice surprise Pleasant room with victorian style tall windows and high ceiling. Great shower and bed was comfy. Only small gripe was hotel wifi didnt reach my room but I got 4G signal so was able to message home. Would happily stay again. Very tasty food in the bar and breakfast was excellent

Very run down hotel and the rooms are very small.

This is a family run hotel in a Victorian building. Our room was really large with a high ceiling with a sea view on the ground floor. Staff were very helpful and bent over backwards to resolve a couple of small issues with the room. The hotel has a spa and also provides evening entertainment even in low season when we visited. We had a really nice stay and the room was good value. Breakfast was also very nice The location is excellent. If you want four five star then this may not meet your expectations, but if you want, clean comfortable, well located and friendly then it gets our vote.

decent option, great location, rooms are smaller than they look in the pictures, friendly staff, option to store your luggage for a few hours after checkout

Staff were great. Good hotel location Bedroom walls are extremely thin, we hardly slept as we really heard other guests. Doors need soft closing mechanism as lots of banging doors very early in the morning.

When they say small bronze room. Small is an exaggeration. The door into the room and into the bathroom would hit the bed. In the room we found a previous guests sweets under the bed and vape under the bedside table. When we arrived a staff member was in the process of being sent home with suspected Covid, two others had already been sent home with it. There was no wifi available The location of the hotel is lovely but that is the only good thing I can say.

Spotlessly clean! Friendly staff. Room functional and comfortable and ideal as a base. I would definitely stay here again.

The property is very well run by attentive & friendly staff. Although we didn't use all the facilities as we only stayed one night there was lots to do at the hotel including a spa experience, games room, bar & lots more. The breakfast was very nice and freshly cooked but as I'm vegan the choice was limited. I would highly recommend this hotel as it's in a very convenient location opposite the beach & close to shops & restaurants & bars.

On arrival reception was a bit chaotic however staff were excellent which proved to be the case for all those we dealt with.

We arrived earlier than the 3pm check in time, but the staff worked hard to allow us into the room early. Upon return to our room after dinner, there was a terrible smell in the bathroom (as the extractor was blowing air in!), however Darrell noted the issue carefully for their maintenance team and moved us to another room immediately. Great service

Good points: Central location & close to the seafront Bad points: reception is to the rear of the property through a car park. Not signposted. On my way to hotel I got caught in a heavy downpour then spent 30 mind shivering in wet clothes trying to get into the property to check in. I tried the reception phone number at least 10 times & only managed to get in after trying adjoining restaurant a few times The check in took ages and I was dealt with in a very perfunctory manner. Had to carry heavy luggage myself & wasnt shown to my room (just up to the floor) wasn’t exactly straightforward to find. The cleanliness of the room was acceptable but I had an old sash window which wouldn’t close and was only covered by a pair of shabby curtains which barely closed properly. The shower had weak pressure and was cold. Shower door very flimsy and it suddenly made sense why they kept going on about fines for property damage during check in. The bed itself was reasonably comfortable but due to the window the room was freezing - i felt vulnerable & couldn’t get any sleep. Fixtures and fittings generally poor and felt like I was staying in a bedsit. I didn’t want to have to go back down to complain about room as I was worried about getting locked out again. Check out was ok. Different person on reception and she was at least somewhat interested and concerned about my feedback. Apart from that a thoroughly unpleasant experience didn’t want to stay for breakfast and was glad to leave.

Great Location on the Esplanade and very close to public transport (train is only about 5 min away and bus to Lulworth stops right outside property). Very clean and well taken care of. Staff is friendly and helpful. Perfect location to walking in the area and visiting Dorchester as well.

From the checking in nightmare to the whole stay not good. Arrived 90mins after check in time and room was not ready, was moved to a bigger room on the top floor which was like a sauna (not even summer weather) every time the door to stairs opened it was like someone kicking our door this was continuous. Bathroom toilet had a leak running to shower and toilet hanging off wall. Staff not so friendly either and would stop helping you and serve someone else in between. Beds were so old not a good sleep at all

This is a family run hotel in a Victorian building. Our room was really large with a high ceiling with a sea view on the ground floor. Staff were very helpful and bent over backwards to resolve a couple of small issues with the room. The hotel has a spa and also provides evening entertainment even in low season when we visited. We had a really nice stay and the room was good value. Breakfast was also very nice The location is excellent. If you want four five star then this may not meet your expectations, but if you want, clean comfortable, well located and friendly then it gets our vote.

Check-in was complicated, involving providing credit card details to cover what they told me was an 'Expedia Virtual Card' booking, then car parking required handing over my car keys or choosing one of two Long Stay public car parking options far away, with complicated maps and instructions/ further administrative steps. Apart from that, the hotel was good value for money.

The location was convenient, my overall experience was disappointing. **Pros:** - The hotel was in a great spot, making it easy to explore Weymouth’s attractions. - My room was generally fine but could benefit from some maintenance to freshen things up. **Cons:** - The bar area lacked cleanliness, with sticky tables and floors that weren’t well maintained. - Staff seemed more focused on socialising with each other rather than ensuring a clean and welcoming environment. - A member of staff spilled some of my drink and responded with unprofessional language right in front of me. - The biggest issue was the noise—doors slamming throughout the night made it difficult to get any sleep. While the location worked well for my trip, the lack of cleanliness, professionalism, and general upkeep made the stay less enjoyable. I wouldn’t choose this hotel again, and I’d recommend it only to those who aren’t bothered by noise and inconsistent service.

Beach is right across. So convenient and near many good restaurants.

Best location and opposite the sea

Good location. About a 15 min walk to town centre. Sea view was nice. Staff very helpful and friendly. Room clean and spacious. Unfortunately there was empty milk sachets in the tea and coffee area in our room so had to pop back down to get more milk from reception. There was no toiletries either only shower gel on the wall in a dispenser. Traffic was very noisy throughout the night but not a huge issue. It was nice being able to have the huge windows left open all night. Parking is £10 a night. Comfortable beds. Shower lovely and hot.

Great Location on the Esplanade and very close to public transport (train is only about 5 min away and bus to Lulworth stops right outside property). Very clean and well taken care of. Staff is friendly and helpful. Perfect location to walking in the area and visiting Dorchester as well.

We booked the Jubilee because we was bringing the dogs as this is a dog friendly hotel and ended up not bringing them so probably wouldn’t have booked here. Hotel Great location, great staff, nice and clean, room was comfortable but a very small shower, decor is very tiered and in need of attention, lift in our wing was not working 😩, breakfast was good but the coffee was from a machine NASTY!!! It doesn’t take a lot to provide fresh coffee. In all value for money.

Friendly and very helpful staff, great spot,right on the front of the beach. Breakfest nice but our room bit outdated

Clean, convenient hotel, just opposite the beach!

decent option, great location, rooms are smaller than they look in the pictures, friendly staff, option to store your luggage for a few hours after checkout

It was a nice break from our normal routine. The room was compact but functional - shower was small for the larger person! Gorgeous view out to sea from large window. The hotel is a mix of buildings and is a bit of a maze. The restaurant was pleasant and breakfast more than sufficient but a bit limited.

On the seafront, the building is a bit of a laberinth plenty of facilities, I needed none of them, my room was clean, the bed was acceptable and the shower good, clean towels and tea and coffee

The staff are lovely and welcoming and the food is delicious. You get what you pay for and this is a great place to stay in a great location

Great location, right on the sea front and only a short walk from the train station. Rooms were basic but clean. We dined in the restaurant and the food was good and reasonable priced. We also enjoyed the cocktails.

The staff were very friendly and helpful, couldn't do enough for you. Plenty to offer, Americsn smokehouse restaurant on site providing superb meals. Buffet breakfast was best we have had in a hotel. Would definatley stay again.

Family sea Room was lovely shame the window didnt open very much 8 out of 10 Having a shower was very very dangerous no cold water coming out of the shower so couldn't give my grandchildren a shower Breakfast wasn't brilliant didnt have much of a choice 2 out of 10 also the lady at the breakfast counter was quite rude meat was over cooked Payed £92 a night then another 11.50 each for breakfast

Lovely hotel 3 min walk to the sea front, great staff, lovely bar and seating area, food was absolutely amazing, me and my misses had a mixed gril and it was the biggest and best mixed grill i have ever eaten, well cooked, portion sizes was huge, well worth the money, our room was upgraded, we had an issue with the toilet and it was fixed within 10 mins of reporting it i would definitely stay there again a massive thumbs up from me, well done guys great effort

Josh and Dan excellent chefs 10 out 20 for the quality of the food and how well it was cooked. The reception staff were kind and patient. Breakfast staff were also amazing we felt like we had a break thank you 😊

Run by kids who are unprofessional, had a meal at the restaurant which was took to wrong table and when we got it bought to us it was cold, staff said”my bad”, could be a lovely place if it was run by adults who put there customers first. The meal was lovely but cold. Bar prices were changing all night, £3 on the same drinks all night

Staff were very welcoming and friendly. Bar area was a nice surprise and the food was good. Location good too

The location was convenient, my overall experience was disappointing. **Pros:** - The hotel was in a great spot, making it easy to explore Weymouth’s attractions. - My room was generally fine but could benefit from some maintenance to freshen things up. **Cons:** - The bar area lacked cleanliness, with sticky tables and floors that weren’t well maintained. - Staff seemed more focused on socialising with each other rather than ensuring a clean and welcoming environment. - A member of staff spilled some of my drink and responded with unprofessional language right in front of me. - The biggest issue was the noise—doors slamming throughout the night made it difficult to get any sleep. While the location worked well for my trip, the lack of cleanliness, professionalism, and general upkeep made the stay less enjoyable. I wouldn’t choose this hotel again, and I’d recommend it only to those who aren’t bothered by noise and inconsistent service.

Very pleasant hotel. Very friendly staff. Comfy bed and great breakfast.