Kigali Serena Hotel
265 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
265 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Kigali Serena Hotel er prisen per natt i gjennomsnitt 143 USD i den billigste måneden (april) og 272 USD i den dyreste måneden (mai), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 158 USD |
| februar | 162 USD |
| mars | 172 USD |
| april | 143 USD |
| mai | 272 USD |
| juni | 229 USD |
| juli | 201 USD |
| august | 225 USD |
| september | 265 USD |
| oktober | 210 USD |
| november | 218 USD |
| desember | 155 USD |
J
F
M
A
M
J
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sep · 265 USD
S
O
N
D
Dyreste: mai (ca. 272 USD)
Billigste: april (ca. 143 USD)
Om denne eiendommen
Luxury hotel in Kigali with an outdoor pool, spa services, and a restaurant offering 24-hour room service.
Beliggenhet
Located in Kiyovu neighborhood, Kigali Serena Hotel is connected to a shopping center. Niyo Arts Center and Inema Art Center are local attractions and those in the mood for shopping can visit Union Trade Center and Ryi'nyamirambo Market. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or BK Arena.
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Gjesteomtaler
8.5
Veldig bra
basert på 249 verifiserte omtaler
Hvem bor her?
Business
50%
Par
22%
Familie
9%
Grupper
11%
Alene
6%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Kigali Serena Hotel fremhever reisende ofte vennlig og hjelpsom service, et avslappende basseng, spa og treningssenter, og velsmakende mat – spesielt frokosten – i tillegg til generelt komfortable, tidvis romslige rom og en beliggenhet innen gangavstand fra sentrum.
Les merVar dette til hjelp?
Hva gjestene synes
På Kigali Serena Hotel fremhever reisende ofte vennlig og hjelpsom service, et avslappende basseng, spa og treningssenter, og velsmakende mat – spesielt frokosten – i tillegg til generelt komfortable, tidvis romslige rom og en beliggenhet innen gangavstand fra sentrum.
Vanlige ulemper inkluderer utdaterte rom, vedlikeholdsproblemer og sporadiske mangler som treg innsjekking, dårlig oppfølging og periodisk mangel på varmt vann. Renheten varierer; flere rapporterer skitne eller dårlig tilrettelagte rom, mens andre bemerker svært rene rom. Best egnet for reisende som ønsker et godt utstyrt sentralt utgangspunkt og kan akseptere en viss inkonsistens.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Gjester fremhever konsekvent utendørsbassenget, spaet og treningssenteret, og noen bemerker en innbydende lounge eller terrasse ved bassenget.
Relaterte gjesteomtaler
10
Arthur
17. jan. 2022
·
Overnattet 2 netter
The Kigali Serena is a fabulous place to stay when visiting Rwanda. They have fantastic customer service, rooms are very clean, and they have a lovely lounge/patio seating area by the pool when they often have live music. They have one of the best breakfast buffets in all of Rwanda so don’t skip breakfast!
The Kigali Serena is a fabulous place to stay when visiting Rwanda. They have fantastic customer service, rooms are very clean, and they have a lovely lounge/patio seating area by the pool when they often have live music. They have one of the best breakfast buffets in all of Rwanda so don’t skip breakfast!
10
Andrea
1. feb. 2025
·
Overnattet 4 netter
Great customer service and beautiful pool and spa.
Great customer service and beautiful pool and spa.
10
Linda
23. sep. 2025
·
Overnattet 1 natt
Room was amazing. Robes, slippers, rain shower, oversized bath towels. Spa available. Dining room for breakfast and dinner was fabulous. Had the best steak I’ve had in a long time.
Room was amazing. Robes, slippers, rain shower, oversized bath towels. Spa available. Dining room for breakfast and dinner was fabulous. Had the best steak I’ve had in a long time.
10
Deborah
28. mai 2025
·
Overnattet 6 netter
Love this hotel! Great rooms, wonderful pool area and tables overlooking the pool. Very chill and peaceful.
Love this hotel! Great rooms, wonderful pool area and tables overlooking the pool. Very chill and peaceful.
10
Monica
21. feb. 2024
·
Overnattet 2 netter
Everything about this hotel was fantastic - the food, the spa services, the staff. 10/10
Everything about this hotel was fantastic - the food, the spa services, the staff. 10/10
10
SOMORIN AHMED
7. jan. 2025
·
Overnattet 2 netter
Great gym, and a wonderful pool. The service was great everyone was attentive and ensure all your needs were meet. I would definitely stay again.
Great gym, and a wonderful pool. The service was great everyone was attentive and ensure all your needs were meet. I would definitely stay again.
10
ELLENOR
31. aug. 2023
·
Overnattet 2 netter
Nice outdoor pool.
Nice outdoor pool.
10
John
10. sep. 2025
·
Overnattet 2 netter
Gym
Gym
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene er blandede: noen rapporterer svært rene rom, mens andre fant skitne rom og mugg, noe som indikerer varierende renhold.
Relaterte gjesteomtaler
10
Arthur
17. jan. 2022
·
Overnattet 2 netter
The Kigali Serena is a fabulous place to stay when visiting Rwanda. They have fantastic customer service, rooms are very clean, and they have a lovely lounge/patio seating area by the pool when they often have live music. They have one of the best breakfast buffets in all of Rwanda so don’t skip breakfast!
The Kigali Serena is a fabulous place to stay when visiting Rwanda. They have fantastic customer service, rooms are very clean, and they have a lovely lounge/patio seating area by the pool when they often have live music. They have one of the best breakfast buffets in all of Rwanda so don’t skip breakfast!
10
Marion
25. juli 2025
·
Overnattet 2 netter
Serena Kigali is always a sure bet. The staff is friendly, the rooms are clean and big, and the breakfast options are plentiful.
Serena Kigali is always a sure bet. The staff is friendly, the rooms are clean and big, and the breakfast options are plentiful.
4
Sarah
10. mai 2023
·
Overnattet 1 natt
The staff are friendly and willing to help. The room was nice, but very dated. The shower has spots of mould on the walls, there is a ton of caulking to help it from leaking, but it still leaks, and the shower head was broken. That would be fine… except it was clear the room that not been completely cleaned. There was leftover food in the mini fridge, plastic Tupperware in the drawers, and dirty cotton swabs on the floor.
The staff are friendly and willing to help. The room was nice, but very dated. The shower has spots of mould on the walls, there is a ton of caulking to help it from leaking, but it still leaks, and the shower head was broken. That would be fine… except it was clear the room that not been completely cleaned. There was leftover food in the mini fridge, plastic Tupperware in the drawers, and dirty cotton swabs on the floor.
4
Yakup
16. mars 2025
·
Overnattet 1 natt
This hotel is a notable landmark in Kigali and Rwanda. I was really looking forward to staying here and paid around $250 for one night. I arrived around 15:00, which is well after the check-in time, and ended up waiting over 30 minutes for my room card. The Front Office staff was quite slow and kept asking when I had made my reservation. During the wait, nothing was offered—not even a glass of water. Finally, after 30 minutes, I got my room card, only to find the room was dirty and not the one I had booked. Frustrated, I went back down with the porter, Steven, who was the only friendly face I encountered, and he helped me get a bigger room. The way the situation was handled was not very professional. We had dinner at the hotel’s buffet, which was decent, but I expected at least a complimentary or discounted meal as an apology for the inconvenience. The pool area is beautiful, but the rooms are in need of some maintenance. I regret that my stay was unpleasant, and I hope the hotel can address these issues and provide better training for the Front Office staff.
This hotel is a notable landmark in Kigali and Rwanda. I was really looking forward to staying here and paid around $250 for one night. I arrived around 15:00, which is well after the check-in time, and ended up waiting over 30 minutes for my room card. The Front Office staff was quite slow and kept asking when I had made my reservation. During the wait, nothing was offered—not even a glass of water. Finally, after 30 minutes, I got my room card, only to find the room was dirty and not the one I had booked. Frustrated, I went back down with the porter, Steven, who was the only friendly face I encountered, and he helped me get a bigger room. The way the situation was handled was not very professional. We had dinner at the hotel’s buffet, which was decent, but I expected at least a complimentary or discounted meal as an apology for the inconvenience. The pool area is beautiful, but the rooms are in need of some maintenance. I regret that my stay was unpleasant, and I hope the hotel can address these issues and provide better training for the Front Office staff.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Mange beskriver rommene som komfortable og ofte romslige, men flere nevner utdatert innredning, tidvis små rom og vedlikeholdsproblemer som ødelagte inventar og problemer med varmtvann.
Relaterte gjesteomtaler
10
Linda
23. sep. 2025
·
Overnattet 1 natt
Room was amazing. Robes, slippers, rain shower, oversized bath towels. Spa available. Dining room for breakfast and dinner was fabulous. Had the best steak I’ve had in a long time.
Room was amazing. Robes, slippers, rain shower, oversized bath towels. Spa available. Dining room for breakfast and dinner was fabulous. Had the best steak I’ve had in a long time.
10
Deborah
28. mai 2025
·
Overnattet 6 netter
Love this hotel! Great rooms, wonderful pool area and tables overlooking the pool. Very chill and peaceful.
Love this hotel! Great rooms, wonderful pool area and tables overlooking the pool. Very chill and peaceful.
8
Katherine
28. nov. 2023
·
Overnattet 4 netter
The restaurant Milima was superb, exceptional variety and abundance. Hotel staff were friendly and professional. Room while spacious showed signs of age and lack of attention to detail. Cracked lampshade, 2 lamps not working, telephone disconnected, no coffee maker until Day 3. All things were rectified once notified. Not what I expected from 5 star hotel.
The restaurant Milima was superb, exceptional variety and abundance. Hotel staff were friendly and professional. Room while spacious showed signs of age and lack of attention to detail. Cracked lampshade, 2 lamps not working, telephone disconnected, no coffee maker until Day 3. All things were rectified once notified. Not what I expected from 5 star hotel.
10
Marion
25. juli 2025
·
Overnattet 2 netter
Serena Kigali is always a sure bet. The staff is friendly, the rooms are clean and big, and the breakfast options are plentiful.
Serena Kigali is always a sure bet. The staff is friendly, the rooms are clean and big, and the breakfast options are plentiful.
4
Robert
12. aug. 2025
·
Overnattet 2 netter
The room was very substandard for a hotel of this category. Lack of hot water, coffee machines that have no outlets to plug in… more importantly, I forgot a phone charger and despite my repeated calls to find it, the staff always promise to call me back, however, it did not happen. The staff at the breakfast area were very nice though. Despite this review, I doubt anyone will contact me.
The room was very substandard for a hotel of this category. Lack of hot water, coffee machines that have no outlets to plug in… more importantly, I forgot a phone charger and despite my repeated calls to find it, the staff always promise to call me back, however, it did not happen. The staff at the breakfast area were very nice though. Despite this review, I doubt anyone will contact me.
10
Laura
25. juli 2025
·
Overnattet 2 netter
This hotel really feels like an African hotel. Its beautiful decor, friendly staff and delicious breakfasts are the best of Rwanda. It might not be as modern as some of the large chains but I definitely will be back.
This hotel really feels like an African hotel. Its beautiful decor, friendly staff and delicious breakfasts are the best of Rwanda. It might not be as modern as some of the large chains but I definitely will be back.
4
Sarah
10. mai 2023
·
Overnattet 1 natt
The staff are friendly and willing to help. The room was nice, but very dated. The shower has spots of mould on the walls, there is a ton of caulking to help it from leaking, but it still leaks, and the shower head was broken. That would be fine… except it was clear the room that not been completely cleaned. There was leftover food in the mini fridge, plastic Tupperware in the drawers, and dirty cotton swabs on the floor.
The staff are friendly and willing to help. The room was nice, but very dated. The shower has spots of mould on the walls, there is a ton of caulking to help it from leaking, but it still leaks, and the shower head was broken. That would be fine… except it was clear the room that not been completely cleaned. There was leftover food in the mini fridge, plastic Tupperware in the drawers, and dirty cotton swabs on the floor.
10
Chirag
8. nov. 2025
·
Overnattet 1 natt
Great stay with lovely views
Great stay with lovely views
10
Emerson
28. des. 2022
·
Overnattet 19 353 netter
Even though built years ago, still a great hotel! Quality construction and appointments. Spacious rooms and bathrooms … at least room 338 was! Food excellent in restaurant.
Even though built years ago, still a great hotel! Quality construction and appointments. Spacious rooms and bathrooms … at least room 338 was! Food excellent in restaurant.
4
Michel
20. aug. 2024
·
Overnattet 2 netter
I’ve stayed at other Serena hotels which are excellent. This location is not a 5 starts hotel but it is charged as a 5 star hotel. The rooms are small and the service is average. This particular location should be charged and considered a 2 or 3 star hotel at the maximum.
I’ve stayed at other Serena hotels which are excellent. This location is not a 5 starts hotel but it is charged as a 5 star hotel. The rooms are small and the service is average. This particular location should be charged and considered a 2 or 3 star hotel at the maximum.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Allment beskrevet som vennlig, profesjonelt og hjelpsomt, selv om noen gjester rapporterte treg eller uprofesjonell behandling i resepsjonen og dårlig oppfølging.
Relaterte gjesteomtaler
10
gail
13. jan. 2025
·
Overnattet 1 natt
Flight delays and lost luggage resulted in a 4AM check in. The staff was extremely helpful!
Flight delays and lost luggage resulted in a 4AM check in. The staff was extremely helpful!
10
Gerard
15. okt. 2025
·
Overnattet 4 netter
Excellent in all respects all the staff are lovely well done
Excellent in all respects all the staff are lovely well done
10
Noel
3. des. 2024
·
Overnattet 5 netter
Very professional staff
Very professional staff
10
Marion
25. juli 2025
·
Overnattet 2 netter
Serena Kigali is always a sure bet. The staff is friendly, the rooms are clean and big, and the breakfast options are plentiful.
Serena Kigali is always a sure bet. The staff is friendly, the rooms are clean and big, and the breakfast options are plentiful.
10
Robert
14. juni 2025
·
Overnattet 3 netter
Friendly and helpful staff. Good food.
Friendly and helpful staff. Good food.
4
Robert
12. aug. 2025
·
Overnattet 2 netter
The room was very substandard for a hotel of this category. Lack of hot water, coffee machines that have no outlets to plug in… more importantly, I forgot a phone charger and despite my repeated calls to find it, the staff always promise to call me back, however, it did not happen. The staff at the breakfast area were very nice though. Despite this review, I doubt anyone will contact me.
The room was very substandard for a hotel of this category. Lack of hot water, coffee machines that have no outlets to plug in… more importantly, I forgot a phone charger and despite my repeated calls to find it, the staff always promise to call me back, however, it did not happen. The staff at the breakfast area were very nice though. Despite this review, I doubt anyone will contact me.
10
Laura
25. juli 2025
·
Overnattet 2 netter
This hotel really feels like an African hotel. Its beautiful decor, friendly staff and delicious breakfasts are the best of Rwanda. It might not be as modern as some of the large chains but I definitely will be back.
This hotel really feels like an African hotel. Its beautiful decor, friendly staff and delicious breakfasts are the best of Rwanda. It might not be as modern as some of the large chains but I definitely will be back.
10
SOMORIN AHMED
7. jan. 2025
·
Overnattet 2 netter
Great gym, and a wonderful pool. The service was great everyone was attentive and ensure all your needs were meet. I would definitely stay again.
Great gym, and a wonderful pool. The service was great everyone was attentive and ensure all your needs were meet. I would definitely stay again.
10
Priscilla
27. juni 2024
·
Overnattet 3 netter
5 star quality service
5 star quality service
4
Yakup
16. mars 2025
·
Overnattet 1 natt
This hotel is a notable landmark in Kigali and Rwanda. I was really looking forward to staying here and paid around $250 for one night. I arrived around 15:00, which is well after the check-in time, and ended up waiting over 30 minutes for my room card. The Front Office staff was quite slow and kept asking when I had made my reservation. During the wait, nothing was offered—not even a glass of water. Finally, after 30 minutes, I got my room card, only to find the room was dirty and not the one I had booked. Frustrated, I went back down with the porter, Steven, who was the only friendly face I encountered, and he helped me get a bigger room. The way the situation was handled was not very professional. We had dinner at the hotel’s buffet, which was decent, but I expected at least a complimentary or discounted meal as an apology for the inconvenience. The pool area is beautiful, but the rooms are in need of some maintenance. I regret that my stay was unpleasant, and I hope the hotel can address these issues and provide better training for the Front Office staff.
This hotel is a notable landmark in Kigali and Rwanda. I was really looking forward to staying here and paid around $250 for one night. I arrived around 15:00, which is well after the check-in time, and ended up waiting over 30 minutes for my room card. The Front Office staff was quite slow and kept asking when I had made my reservation. During the wait, nothing was offered—not even a glass of water. Finally, after 30 minutes, I got my room card, only to find the room was dirty and not the one I had booked. Frustrated, I went back down with the porter, Steven, who was the only friendly face I encountered, and he helped me get a bigger room. The way the situation was handled was not very professional. We had dinner at the hotel’s buffet, which was decent, but I expected at least a complimentary or discounted meal as an apology for the inconvenience. The pool area is beautiful, but the rooms are in need of some maintenance. I regret that my stay was unpleasant, and I hope the hotel can address these issues and provide better training for the Front Office staff.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Nevnt som en kort spasertur fra sentrum; få andre detaljer er gitt.
Relaterte gjesteomtaler
8
Peder
25. des. 2025
·
Overnattet 8 netter
We had an excellent stay, except for the lack of hot water on the day of arrival. They kept telling us that the hot water will be back in half an hour, but I think it took 10 hours before we could take hot shower after travelling for 24 hours. After that we had an amazing stay. The hotel is located a short walk from the city centre and is absolutely worth a visit. The staff are friendly and very polite. The food is mainly good except for a bad experience with an entrecôte that was not tender at all. The pepper steak was marvellous. All in all we had a marvellous stay. 👍😎
We had an excellent stay, except for the lack of hot water on the day of arrival. They kept telling us that the hot water will be back in half an hour, but I think it took 10 hours before we could take hot shower after travelling for 24 hours. After that we had an amazing stay. The hotel is located a short walk from the city centre and is absolutely worth a visit. The staff are friendly and very polite. The food is mainly good except for a bad experience with an entrecôte that was not tender at all. The pepper steak was marvellous. All in all we had a marvellous stay. 👍😎
8
Boubacar
9. nov. 2024
·
Overnattet 1 natt
Location
Location
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Servering
Maten får mye skryt, spesielt den generøse frokostbuffeen og kvaliteten på biffene; generelt sett er maten godt ansett, med noen glipp eller bare akseptable opplevelser.
Relaterte gjesteomtaler
10
Arthur
17. jan. 2022
·
Overnattet 2 netter
The Kigali Serena is a fabulous place to stay when visiting Rwanda. They have fantastic customer service, rooms are very clean, and they have a lovely lounge/patio seating area by the pool when they often have live music. They have one of the best breakfast buffets in all of Rwanda so don’t skip breakfast!
The Kigali Serena is a fabulous place to stay when visiting Rwanda. They have fantastic customer service, rooms are very clean, and they have a lovely lounge/patio seating area by the pool when they often have live music. They have one of the best breakfast buffets in all of Rwanda so don’t skip breakfast!
10
Linda
23. sep. 2025
·
Overnattet 1 natt
Room was amazing. Robes, slippers, rain shower, oversized bath towels. Spa available. Dining room for breakfast and dinner was fabulous. Had the best steak I’ve had in a long time.
Room was amazing. Robes, slippers, rain shower, oversized bath towels. Spa available. Dining room for breakfast and dinner was fabulous. Had the best steak I’ve had in a long time.
8
Katherine
28. nov. 2023
·
Overnattet 4 netter
The restaurant Milima was superb, exceptional variety and abundance. Hotel staff were friendly and professional. Room while spacious showed signs of age and lack of attention to detail. Cracked lampshade, 2 lamps not working, telephone disconnected, no coffee maker until Day 3. All things were rectified once notified. Not what I expected from 5 star hotel.
The restaurant Milima was superb, exceptional variety and abundance. Hotel staff were friendly and professional. Room while spacious showed signs of age and lack of attention to detail. Cracked lampshade, 2 lamps not working, telephone disconnected, no coffee maker until Day 3. All things were rectified once notified. Not what I expected from 5 star hotel.
10
Marion
25. juli 2025
·
Overnattet 2 netter
Serena Kigali is always a sure bet. The staff is friendly, the rooms are clean and big, and the breakfast options are plentiful.
Serena Kigali is always a sure bet. The staff is friendly, the rooms are clean and big, and the breakfast options are plentiful.
8
Peder
25. des. 2025
·
Overnattet 8 netter
We had an excellent stay, except for the lack of hot water on the day of arrival. They kept telling us that the hot water will be back in half an hour, but I think it took 10 hours before we could take hot shower after travelling for 24 hours. After that we had an amazing stay. The hotel is located a short walk from the city centre and is absolutely worth a visit. The staff are friendly and very polite. The food is mainly good except for a bad experience with an entrecôte that was not tender at all. The pepper steak was marvellous. All in all we had a marvellous stay. 👍😎
We had an excellent stay, except for the lack of hot water on the day of arrival. They kept telling us that the hot water will be back in half an hour, but I think it took 10 hours before we could take hot shower after travelling for 24 hours. After that we had an amazing stay. The hotel is located a short walk from the city centre and is absolutely worth a visit. The staff are friendly and very polite. The food is mainly good except for a bad experience with an entrecôte that was not tender at all. The pepper steak was marvellous. All in all we had a marvellous stay. 👍😎
10
Robert
14. juni 2025
·
Overnattet 3 netter
Friendly and helpful staff. Good food.
Friendly and helpful staff. Good food.
10
Laura
25. juli 2025
·
Overnattet 2 netter
This hotel really feels like an African hotel. Its beautiful decor, friendly staff and delicious breakfasts are the best of Rwanda. It might not be as modern as some of the large chains but I definitely will be back.
This hotel really feels like an African hotel. Its beautiful decor, friendly staff and delicious breakfasts are the best of Rwanda. It might not be as modern as some of the large chains but I definitely will be back.
10
Monica
21. feb. 2024
·
Overnattet 2 netter
Everything about this hotel was fantastic - the food, the spa services, the staff. 10/10
Everything about this hotel was fantastic - the food, the spa services, the staff. 10/10
4
Yakup
16. mars 2025
·
Overnattet 1 natt
This hotel is a notable landmark in Kigali and Rwanda. I was really looking forward to staying here and paid around $250 for one night. I arrived around 15:00, which is well after the check-in time, and ended up waiting over 30 minutes for my room card. The Front Office staff was quite slow and kept asking when I had made my reservation. During the wait, nothing was offered—not even a glass of water. Finally, after 30 minutes, I got my room card, only to find the room was dirty and not the one I had booked. Frustrated, I went back down with the porter, Steven, who was the only friendly face I encountered, and he helped me get a bigger room. The way the situation was handled was not very professional. We had dinner at the hotel’s buffet, which was decent, but I expected at least a complimentary or discounted meal as an apology for the inconvenience. The pool area is beautiful, but the rooms are in need of some maintenance. I regret that my stay was unpleasant, and I hope the hotel can address these issues and provide better training for the Front Office staff.
This hotel is a notable landmark in Kigali and Rwanda. I was really looking forward to staying here and paid around $250 for one night. I arrived around 15:00, which is well after the check-in time, and ended up waiting over 30 minutes for my room card. The Front Office staff was quite slow and kept asking when I had made my reservation. During the wait, nothing was offered—not even a glass of water. Finally, after 30 minutes, I got my room card, only to find the room was dirty and not the one I had booked. Frustrated, I went back down with the porter, Steven, who was the only friendly face I encountered, and he helped me get a bigger room. The way the situation was handled was not very professional. We had dinner at the hotel’s buffet, which was decent, but I expected at least a complimentary or discounted meal as an apology for the inconvenience. The pool area is beautiful, but the rooms are in need of some maintenance. I regret that my stay was unpleasant, and I hope the hotel can address these issues and provide better training for the Front Office staff.
10
Emerson
28. des. 2022
·
Overnattet 19 353 netter
Even though built years ago, still a great hotel! Quality construction and appointments. Spacious rooms and bathrooms … at least room 338 was! Food excellent in restaurant.
Even though built years ago, still a great hotel! Quality construction and appointments. Spacious rooms and bathrooms … at least room 338 was! Food excellent in restaurant.
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KI-generert oppsummering basert på nylige gjesteomtaler
10
Seokjin
7. aug. 2026
·
Overnattet 4 netter
무거운 suitcase 도 친절하게 옮겨쥤어요. 직원들 모두 미소가 아름다웠어요. 객실은 매우 청결했습니다.
무거운 suitcase 도 친절하게 옮겨쥤어요. 직원들 모두 미소가 아름다웠어요. 객실은 매우 청결했습니다.
10
giacomo
19. juli 2026
·
Overnattet 2 netter
Camera pulita e colazione ricca
Camera pulita e colazione ricca
10
Rob GOUDERS
13. juni 2026
·
Overnattet 3 netter
Great gym, excellent pool, friendly staff
Great gym, excellent pool, friendly staff
10
Faisal
5. mai 2026
·
Overnattet 4 netter
Clean room and polite staff
Clean room and polite staff
10
Molly
13. apr. 2026
·
Overnattet 2 netter
It is always a pleasure to stay at the Serena. Your staff is superb!
It is always a pleasure to stay at the Serena. Your staff is superb!
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-07: NO DATA
- 2026-09-08: 165.95495051651002USD
- 2026-09-09: 165.95495051651002USD
- 2026-09-10: 186.83972252746582USD
- 2026-09-11: 165.95495051651002USD
- 2026-09-12: 166.17013326644897USD
- 2026-09-13: 172.95303769500734USD
- 2026-09-14: 165.95495051651002USD
- 2026-09-15: 165.95495051651002USD
- 2026-09-16: 172.95303769500734USD
- 2026-09-17: 157.95712392700196USD
- 2026-09-18: 165.95495051651002USD
- 2026-09-19: 157.95712392700196USD
- 2026-09-20: 149.86114349121095USD
- 2026-09-21: 165.93972984054565USD
- 2026-09-22: 156.9573845159912USD
- 2026-09-23: 156.9573845159912USD
- 2026-09-24: 156.9573845159912USD
- 2026-09-25: 156.9573845159912USD
- 2026-09-26: 156.9573845159912USD
- 2026-09-27: 156.9573845159912USD
- 2026-09-28: 156.9573845159912USD
- 2026-09-29: 156.9573845159912USD
- 2026-09-30: 157.95712392700196USD
- 2026-10-01: 157.95712392700196USD
- 2026-10-02: 157.95712392700196USD
- 2026-10-03: 157.95712392700196USD
- 2026-10-04: 157.95712392700196USD
- 2026-10-05: 157.95712392700196USD
- 2026-10-06: 157.95712392700196USD
- 2026-10-07: 157.95712392700196USD
- 2026-10-08: 142.96118354942323USD
- 2026-10-09: 142.96118354942323USD
- 2026-10-10: 142.96118354942323USD
- 2026-10-11: 142.96118354942323USD
- 2026-10-12: 142.96118354942323USD
- 2026-10-13: 142.96118354942323USD
- 2026-10-14: 142.96118354942323USD
- 2026-10-15: 142.96118354942323USD
- 2026-10-16: 142.96118354942323USD
- 2026-10-17: 142.96118354942323USD
- 2026-10-18: 142.96118354942323USD
- 2026-10-19: 142.96118354942323USD
- 2026-10-20: 142.16389864242555USD
- 2026-10-21: 142.96118354942323USD
- 2026-10-22: 142.96118354942323USD
- 2026-10-23: 142.96118354942323USD
- 2026-10-24: 142.96118354942323USD
- 2026-10-25: 157.95712392700196USD
- 2026-10-26: 157.95712392700196USD
- 2026-10-27: 157.95712392700196USD
- 2026-10-28: 157.95712392700196USD
- 2026-10-29: 166.2787358052063USD
- 2026-10-30: 157.04230453445436USD
- 2026-10-31: 142.96118354942323USD
- 2026-11-01: 142.96118354942323USD
- 2026-11-02: 142.16389864242555USD
- 2026-11-03: 142.16389864242555USD
- 2026-11-04: 142.96118354942323USD
- 2026-11-05: 142.96118354942323USD
- 2026-11-06: 142.96118354942323USD
- 2026-11-07: 142.16389864242555USD
Innsjekkingen må foretas av en person som er minst 18 år gammel.
Front desk is open 24/7.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Kigali Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
Populære fasiliteter
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Badestamp/Jacuzzi
Damprom
Massasje
Spa- og velværesenter
Barberer -og skjønnhetssalong
Kroppsbehandlinger
Ansiktsbehandlinger
Matpakker
Frokost servert på rommet
Allergivennlige rom tilgjengelig
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkering
Parkering
Flyplasstransport
Betjent parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internett
Gratis wi-fi
Tjenester
Forretningssenter
Renseri
Barnepass
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Bagasjeoppbevaring
Separat røykeområde
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Svømmebasseng
Hage
Golfbane (i nærheten)
Utendørs svømmebasseng
Levende musikk
Evening Entertainment
Utemøbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)