Socialtel Antigua

We stayed at Socialtel Antigua for 4 nights and paid around $1500 for our stay. Unfortunately, the experience didn’t meet expectations, especially for that price point. For most of our stay, there was very poor water pressure, which made it difficult to even shower properly. This was only fixed on the last day, and then the next morning we didn’t have hot water at all. On top of that, there was construction happening directly above our room for the first few days. The noise made it hard to relax, which was disappointing since we were really looking forward to a peaceful vacation. The property itself has potential and a nice vibe, but the overall experience was frustrating. Given everything we experienced, we do feel some sort of credit or compensation for a future stay would be appropriate. Hopefully these issues get addressed for future guests.

The room was clean and nice Staff was friendly

The upgraded rooms are very nice, totally worth it. Great bed, everything you could want in there and more. The floor wasn't very clean though, had gum stuck to it in a couple obvious places... The grounds are much more spacious than I had expected, but not kept up very well. The pool area was kinda sad. The bar staff were pretty awful. The one lady was eager, but the guys need to find something else to do with their lives. Totally out of it, only there to party with their friends I think. The free breakfast wasn't money well spent, and there was barely coffee. But Antigua is awesome and this place was affordable, so I'd stay again and just avoid their in house restaurant (there are many other places to chose from, including one that is also on site).

Hotel has a nice aesthetic and has a lot of amenities. I can see how it would be great for meeting people. However I paid $140/night for the private room with bathroom and honestly think there are many many other hotels in Antigua that give you more value for your money (Smart TVs, larger modern bathrooms, etc.) Room service was horrible, ordered on their app and it took nearly an hour and half to get our food cold and in plastic containers. Had to complain in order to get the order remedied and delivered hot and on actual plates. And lastly I can’t overlook just how noisy this area is- the nearby church rings bells

The room was more than expected full of Guatemalan culture. It was nice and clean and friendly staff.