Champneys Tring

If you book through an agency like Expedia expect a £70 fee to use the facilities before 5:30pm on the day of check in. Is what it is Staff were great and I really enjoyed my stay

Hotel was very worn. Very tired decor in some areas. Spa filthy and messy with towels laying around everywhere.

It's a health spa. The food is healthy, and the only alcohol is wine. Use of the pool and facilities cost extra and close at 6pm.

Sadly the property is really tired. The tennis courts are old and cracked the rooms old like 1970 and hot with no air conditioning. Shower is attached to bath and no temperature control just hot or boiling. Spa area old and tired. Place needs serious investment.

We arrived late on the first night and found that the shower head was broken, we reported it the next day, it was not repaired by the 2nd day. The web site lists a Bar, but there isnt one. Apart from these 2 items it was a lovely place to stay.

I was really disappointed by our visit. It was £900 for 2 nights in a double room, and we were told that didn’t include the spa, which would cost an extra £70 each for access during the day. I think it’s just way too expensive for what it offers. The food was pretty mediocre. To add insult to injury, I got food poisoning. No idea if that was from this hotel or not, but it didn’t exactly help.

I liked all the spa facilities and pools the treatments were excellent. The gardens and flowers were very beautiful and added luxury the building is also were charming and adds to the whole country escape feel . The food could’ve been a bit better at times but that’s just me being picky .We had an amazing time and so easy to get to from London too very grateful Thank you

Very dated… the spa area is very small, tiny pool, dirty sauna and steam room area.. we had to pay an extra £70 each to use the spa area. Which was awful…. Very disappointing for champneys.

Very unwelcoming greeting on reception. Mis informed about food service times so had to go out for food as they had closed both the cafe and restaurant earlier than we were told they would. Highly recommend the Akeman in Tring for warm and welcoming staff, professional and serving delicious food. The bathroom in the hotel room was incredibly tired, the bath panel had a huge gaping hole as did the bottom of the bathroom door. There are no over head lights in the bedroom, just very very dim sidelights. The spa pool had a lot of limescale. The bed was very large and comfy. If you can get a voucher then maybe give it a go. Personally I wouldn’t spend full price on it again. Very expensive for what we actually got.

Overall it was ok, the jacuzzi was broken which should have been mentioned during the booking process, it was quite overbooked/crowded and we waited quite a long time for our dinner. The pools definitely could be warmer and certain parts of the spa need some attention/updating. Also the lack of reception answering our calls before we arrived was not great

What a disappointing stay. My room was dirty, the television didn’t work, no hot water and not even a hair dryer. When I requested a hair dryer I was told I could use one in the workout change room- and upon checkout when I let the manager know about the stay he said “okay”. We had dinner in the dining room- the food was uninspired- many staff members but lackluster service. Breakfast was a good buffet - and the staff tried to put on a smile but it doesn’t seem like anyone much liked working there. I read the terrible reviews but booked anyway on my drive through for work. The grounds are absolutely beautiful and it’s a shame this place has not been able to live up to its stellar reputation from days gone by.

Hotel was very worn. Very tired decor in some areas. Spa filthy and messy with towels laying around everywhere.

Hotel on the outside looks absolutely stunning, amazing estate. However it soon turns grim, I came here to scope out for a future conference meeting for a client and booking 10 rooms. Booking in, fine. Reception guy friendly and told me where to go. Walking down past the spa area, amazing, very upper class. Got into my room, Well this is where I suddenly went down hill. Place was so outdated and falling to bits, Major revamp needed. Toilet and shower was broke, spoke to a member of staff. Told me to use the spa shower and toilets instead, no offer for another room. I ended up getting my.own tools out and fixing the toilet and shower myself. The spa was okay to relax in, again major revamp needed around pool and Jacuzzi areas. They had very loud gothic and classic music playing all night through the speakers outside. Couldn't keep my window open. Night was somewhat sleepless. Can't even justify the money I paid to stay here, it's worth £60/70 a night at a push. Went for breakfast next day, selection was awful and nothing topped up. Just left feeling really disappointed and robbed

Property was in good order and great facilities. rooms were nice and clean and spacious, only gripe would be that my shower which was over the bath and not a walk in shower needs to be updated as it was creaking whilst showering

Contacted reception due to mould being in the room and bathroom. After a complaint had been made I was told by a member of reception it was originally out of order and they don’t understand why we had been given this room. The receptionist was very quick to move us to a much nicer room.

Very dated… the spa area is very small, tiny pool, dirty sauna and steam room area.. we had to pay an extra £70 each to use the spa area. Which was awful…. Very disappointing for champneys.

Very unwelcoming greeting on reception. Mis informed about food service times so had to go out for food as they had closed both the cafe and restaurant earlier than we were told they would. Highly recommend the Akeman in Tring for warm and welcoming staff, professional and serving delicious food. The bathroom in the hotel room was incredibly tired, the bath panel had a huge gaping hole as did the bottom of the bathroom door. There are no over head lights in the bedroom, just very very dim sidelights. The spa pool had a lot of limescale. The bed was very large and comfy. If you can get a voucher then maybe give it a go. Personally I wouldn’t spend full price on it again. Very expensive for what we actually got.

Dining offerings (dinner, breakfast) were great and the grounds were beautiful! Room could have been a bit cleaner, but the rest of the amenities more than made up for it(:

Reception staff offered a friendly welcome, the room was immaculate, and the facilities were superb. I would stay again

I stay in hotels 4 nights a week, as long as the hotel is clean and has a decent bed I am usually happy. But the price of the hotel in regards to quality was extremely lacking. I stayed in room 149, and there were lots of simple small things wrong with the room which accumulated. 1: The extract fan in the toilet was extremely dirty (never been cleaned) and didn’t extract anything! 2:The bath panel was falling apart. 3:There was mould all around the bath area - especially the taps. 4:bath had a badly repaired chip 5:wall tiles in bath had not been cleaned (had red dye in the grout) 6:mirror had damage and looked bad 7:wall next to mirror had not been cleaned - dirty marks 8: damage to bathroom door 9: curtain was not fastened to pile and had been previously damaged Now the good parts - staff were all excellent! Found it quite expensive for 1 night and reminded me of a BUPA Hospital - all shiny and nice on the outside (lovely grounds and reception areas and area around spa) but behind the scenes (bedrooms) require a lot of attention to bring it up to even premier inn standards

We stayed at Champney’s Tring for 2 nights. The staff are friendly, welcoming and helpful however it felt understaffed. Using the website to book treatments was clunky and no one picked up the phone. The spa area and facilities themselves are good and clean. One of the waterbeds was leaking, we informed staff but it was not quickly cordoned off leaving other guests to also get covered by the contents. The view from the bedroom faced towards the gardens which was lovely. The bedrooms are clean but dated and could do with upgrading. The bed was awful, it comprised of 2 single mattresses pushed together. These were uneven and saggy making you roll to one side. It left me with a sore shoulder, back and neck, not what you hope for when staying at a spa resort. There was lots of noise from the cleaners in the morning. The restaurant area looks great. Again this area is understaffed making service slow; food and crockery would run out and not get topped up. Champneys needs to improve staffing and upgrade the corridors and rooms.

Rooms abit run down and poor on check in

Sadly the property is really tired. The tennis courts are old and cracked the rooms old like 1970 and hot with no air conditioning. Shower is attached to bath and no temperature control just hot or boiling. Spa area old and tired. Place needs serious investment.

Stopped away for work All the staff were very helpful and friendly Facilities are amazing Food was incredible The only downside was that the bed was comfortable because it wasn’t a true double bed but two singles pushed together and the shower fell off its holder if you turned the pressure up too high. This could just be the room I had and others may be much better. Would stay here again

The room was freezing and there was no way to control temp. Breakfast was ‘included’ but you had to pay for anything off the menu and any nice coffees. They’ve hired a load of children to serve and don’t bring out what’s needed with the meal. There is also no bar, so if you want drinks when you get back from a very lifeless night in Tring there is still no life at the hotel. The room was basic and felt like a premier inn/travel lodge. Over all I think it’s expensive and not very good value for money. Check in was at 5pm which is super late for any weekend away we’ve done. The spa was also very cold, too cold to relax on a bed - if you can find one. The beds were wet and I didn’t want to ‘relax’ there only to go back to a cold bland room. Over all quite disappointing and wont go back.

The staff on site are helpful. Room 168 (1st floor), clean, comfortable & basic. Having no drinking water in the room is surprising. Usual basic tea/coffee supplies in room. Poor nights sleep due to a fluorescent picture light that would not turn off & remained on all night -apparently an electrical fault. Reception was not answering the phone probably due to it being after 11pm & this meant I had to put a towel over the light to lessen the florescent glow & this meant poor sleep. I reported this when checking out & a very helpful staff member suggested I notify management via an email. The pool & spa facilities are good. Breakfast was included & is good. But in this day & age is there still a need to serve awful coffee? Champneys have an additional extra charge real coffee menu -all a bit reminiscent of the Ryanair business model. It's a shame as the staff are lovely & it's set in beautiful surroundings (Tring in Hertfordshire).

Property was in good order and great facilities. rooms were nice and clean and spacious, only gripe would be that my shower which was over the bath and not a walk in shower needs to be updated as it was creaking whilst showering

Very posh and upmarket. Room I stayed in was a bit dated but the hotel as a whole was very well maintained. Only downside was I felt out of place as it was too upmarket.

Very unwelcoming greeting on reception. Mis informed about food service times so had to go out for food as they had closed both the cafe and restaurant earlier than we were told they would. Highly recommend the Akeman in Tring for warm and welcoming staff, professional and serving delicious food. The bathroom in the hotel room was incredibly tired, the bath panel had a huge gaping hole as did the bottom of the bathroom door. There are no over head lights in the bedroom, just very very dim sidelights. The spa pool had a lot of limescale. The bed was very large and comfy. If you can get a voucher then maybe give it a go. Personally I wouldn’t spend full price on it again. Very expensive for what we actually got.

Seems to be difficult for reception staff to welcome you to the hotel or ask you how the stay was on check out. No bar, dont serve beer. Room was mad hot, tired, furniture marked and dirty. Would not stay again- shame because outside and setting of hotel is great

Amazing service from Edan & Natalie in the restaurant & Bar . Very beautiful grounds and a lovely cosy feel inside Zoe & Steve went out of their way to make our stay memorable

We stayed at Champney’s Tring for 2 nights. The staff are friendly, welcoming and helpful however it felt understaffed. Using the website to book treatments was clunky and no one picked up the phone. The spa area and facilities themselves are good and clean. One of the waterbeds was leaking, we informed staff but it was not quickly cordoned off leaving other guests to also get covered by the contents. The view from the bedroom faced towards the gardens which was lovely. The bedrooms are clean but dated and could do with upgrading. The bed was awful, it comprised of 2 single mattresses pushed together. These were uneven and saggy making you roll to one side. It left me with a sore shoulder, back and neck, not what you hope for when staying at a spa resort. There was lots of noise from the cleaners in the morning. The restaurant area looks great. Again this area is understaffed making service slow; food and crockery would run out and not get topped up. Champneys needs to improve staffing and upgrade the corridors and rooms.

Nice hotel, I would say Marriott level, worth £155 for a Monday night. I did leave a piece of property in my room and I called them at least half a dozen times to see if they had it but no-one picked up

Fantastic place, staff could not do enough and great facilities.

One night business trip room ok. Toilet flush not working correctly, bath panel old and worn along top, sink plug did not fit. Cleaner in the morning tapped very lightly on the door before I could even get to the door he had opened it using his pass key card and was coming in. Then said did not think anyone was in here. Not good told staff on reception waiting for a response.

The room was great and the facilities were fantastic however another guest at the hotel used their key card and gained access to my room whilst I was sat in my room

Excellent service and spectacular place. Much appreciated.

Someone entered my room when I was asleep at approximately 10.50pm. They must have had a key card. I mentioned it to reception when I left but I have had no follow up. I have stayed a number of times at Tring but no longer feel safe to do so

Very unwelcoming greeting on reception. Mis informed about food service times so had to go out for food as they had closed both the cafe and restaurant earlier than we were told they would. Highly recommend the Akeman in Tring for warm and welcoming staff, professional and serving delicious food. The bathroom in the hotel room was incredibly tired, the bath panel had a huge gaping hole as did the bottom of the bathroom door. There are no over head lights in the bedroom, just very very dim sidelights. The spa pool had a lot of limescale. The bed was very large and comfy. If you can get a voucher then maybe give it a go. Personally I wouldn’t spend full price on it again. Very expensive for what we actually got.

Reception staff offered a friendly welcome, the room was immaculate, and the facilities were superb. I would stay again

It’s a beautiful location with great amenities and a close drive to Berkhamsted which as all of the shops.

A beautiful property, rooms that we didn’t find until the end of our stay. Beautiful grounds and facilities. Hoping to return in the near future! Everyone appeared nice and friendly.

Lovely old charactor building set in a beautiful quiet location, great food and polite, friendly staff.

Hotel on the outside looks absolutely stunning, amazing estate. However it soon turns grim, I came here to scope out for a future conference meeting for a client and booking 10 rooms. Booking in, fine. Reception guy friendly and told me where to go. Walking down past the spa area, amazing, very upper class. Got into my room, Well this is where I suddenly went down hill. Place was so outdated and falling to bits, Major revamp needed. Toilet and shower was broke, spoke to a member of staff. Told me to use the spa shower and toilets instead, no offer for another room. I ended up getting my.own tools out and fixing the toilet and shower myself. The spa was okay to relax in, again major revamp needed around pool and Jacuzzi areas. They had very loud gothic and classic music playing all night through the speakers outside. Couldn't keep my window open. Night was somewhat sleepless. Can't even justify the money I paid to stay here, it's worth £60/70 a night at a push. Went for breakfast next day, selection was awful and nothing topped up. Just left feeling really disappointed and robbed

The staff on site are helpful. Room 168 (1st floor), clean, comfortable & basic. Having no drinking water in the room is surprising. Usual basic tea/coffee supplies in room. Poor nights sleep due to a fluorescent picture light that would not turn off & remained on all night -apparently an electrical fault. Reception was not answering the phone probably due to it being after 11pm & this meant I had to put a towel over the light to lessen the florescent glow & this meant poor sleep. I reported this when checking out & a very helpful staff member suggested I notify management via an email. The pool & spa facilities are good. Breakfast was included & is good. But in this day & age is there still a need to serve awful coffee? Champneys have an additional extra charge real coffee menu -all a bit reminiscent of the Ryanair business model. It's a shame as the staff are lovely & it's set in beautiful surroundings (Tring in Hertfordshire).

Very posh and upmarket. Room I stayed in was a bit dated but the hotel as a whole was very well maintained. Only downside was I felt out of place as it was too upmarket.

"When you visit some hotels, you may feel like a number and not a person. This was my first visit, and I had no expectations. I was pleasantly surprised; first off, the smell of the place is just amazing! The location and grounds were stunning. More importantly, I was treated like part of the family—the staff was amazing and welcoming. If you're a single person traveling, it can feel quite daunting, but you actually felt like you were part of the family and so well looked after. The spa is first class; although I was working, so I didn't have time for many treatments, apart from hair, which was so reasonably priced. The staff are trained and true professionals, so thank you." Lisa Holley Palmer Founder Mind Jump Magazine

I liked all the spa facilities and pools the treatments were excellent. The gardens and flowers were very beautiful and added luxury the building is also were charming and adds to the whole country escape feel . The food could’ve been a bit better at times but that’s just me being picky .We had an amazing time and so easy to get to from London too very grateful Thank you

Dining offerings (dinner, breakfast) were great and the grounds were beautiful! Room could have been a bit cleaner, but the rest of the amenities more than made up for it(:

Seems to be difficult for reception staff to welcome you to the hotel or ask you how the stay was on check out. No bar, dont serve beer. Room was mad hot, tired, furniture marked and dirty. Would not stay again- shame because outside and setting of hotel is great

Dining was good, property requires some maintenance/ updating

On booking with hotels.com we had booked for a superior room on check at the hotel they tried to fob us us with a standard double Was charged extra on breakfast for latte on our room service which we had to ring reception for as it was late when it arrived it looked terrible everything wrapped in cling film the ev chargers are next to useless not easy to pay on the card over stay charges etc although not belonging to the hotel they need to take some responsibility for this service especially as website states they have them

The staff were all very friendly and helpful. The facilities were outstanding, the food exceptional, and our stay was beautiful I would definitely recommend this and stay again soon. The only negative I could even think to mention was it was extremely hot throughout, often too much and this was even without heating on

Nice but food choice limited and expensive

The staff on site are helpful. Room 168 (1st floor), clean, comfortable & basic. Having no drinking water in the room is surprising. Usual basic tea/coffee supplies in room. Poor nights sleep due to a fluorescent picture light that would not turn off & remained on all night -apparently an electrical fault. Reception was not answering the phone probably due to it being after 11pm & this meant I had to put a towel over the light to lessen the florescent glow & this meant poor sleep. I reported this when checking out & a very helpful staff member suggested I notify management via an email. The pool & spa facilities are good. Breakfast was included & is good. But in this day & age is there still a need to serve awful coffee? Champneys have an additional extra charge real coffee menu -all a bit reminiscent of the Ryanair business model. It's a shame as the staff are lovely & it's set in beautiful surroundings (Tring in Hertfordshire).

Because I was recuperating I didn't get to use any of the spa facilities so my review is maybe of limited use. My experiences were to do with the room - I stayed a week - food and service mostly. I wasn't able to travel so I had to take all of my meals at the hotel. I found the cooking confusing. Whilst trying to maintain a healthy edge the amount of food put into every dish was very unhealthy. I also found the texture of a lot of the dishes, odd. For example, a curry is served with long pieces of raw veg, so whilst raw veg is healthy, it's a difficult combo to eat. The raw veg was used a lot. But when I mentioned the salt issue, they were very understanding and went out of their way to make me meals that were off piste so to say. I ate in the cafe every lunchtime and I found the food to be mostly unenjoyable. The sales were too salty or bland and I was served aa sandwich with black avocado and although it was advertised was being served in corn bread, it wasn't. I complained and wasn't charged. The breakfast was basic, any extras (flat white coffee) was can extra £4.75. I asked if I could have it with oat milk but was told that it came of of a machine and so there was only cows milk. My conclusion... petrol pump type coffee for London barista price. The hotel was extremely hot, (unnecessarily so in my opinion) hence why I've not given it a high eco rating. The room and common parts were not as clean as the spa area looked. Bed extremely comfy, bathroom, tired.

Very unwelcoming greeting on reception. Mis informed about food service times so had to go out for food as they had closed both the cafe and restaurant earlier than we were told they would. Highly recommend the Akeman in Tring for warm and welcoming staff, professional and serving delicious food. The bathroom in the hotel room was incredibly tired, the bath panel had a huge gaping hole as did the bottom of the bathroom door. There are no over head lights in the bedroom, just very very dim sidelights. The spa pool had a lot of limescale. The bed was very large and comfy. If you can get a voucher then maybe give it a go. Personally I wouldn’t spend full price on it again. Very expensive for what we actually got.

Overall it was ok, the jacuzzi was broken which should have been mentioned during the booking process, it was quite overbooked/crowded and we waited quite a long time for our dinner. The pools definitely could be warmer and certain parts of the spa need some attention/updating. Also the lack of reception answering our calls before we arrived was not great

Dining offerings (dinner, breakfast) were great and the grounds were beautiful! Room could have been a bit cleaner, but the rest of the amenities more than made up for it(:

Wonderful experience throughout ! From the thoughtful details to luxurious surroundings loved the self controlled heated towel rail in the bathroom and the gorgeous free fluffy dressing gown to wear everywhere and stylish tote and matching flip flops! Food scrumptious too which was added surprise!