Holiday Inn San Antonio Northwest- SeaWorld Area by IHG

Excelente

I was put in a room near the second floor elevator and I heard it ever time someone used them. Other than that it was a good stay

Overall it’s good.. location wise is really good, close to shops and restaurants.

Hallway had odd smell, room was ok.

Breakfast was supposed to be included in our rate but the location was not well marked. Then when we found breakfast they tried to charge us $15.95 per person despite it being “included”. Ultimately we had the charge removed after showing our reservation but did not understand why they charged that to begin with. The buffet itself was standard eggs, potatoes, meats, fruits and a waffle station. The room was clean but definitely showed wear and tear such was furniture having some tears and carpet stains. No big deal. It did smell like urine in the hallway for the first 2 days of our stay-management did not have an explanation but did put a small fan near our room in the hallway I guess to try to dry it out? Housekeeping came once during our 3 night stay.