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The Phoenix Fitness Hotel & free Spa Access at Alpen Resort

From

284 US$

/nat

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Priser på The Phoenix Fitness Hotel & free Spa Access at Alpen Resort

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From

284 US$

/nat

Gennemsnitlige månedlige priser

På The Phoenix Fitness Hotel & free Spa Access at Alpen Resort ligger prisen pr. nat i gennemsnit på 266 US$ i den billigste måned (juli) og 515 US$ i den dyreste måned (februar), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på The Phoenix Fitness Hotel & free Spa Access at Alpen Resort pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	389 US$
februar	515 US$
marts	431 US$
april	379 US$
juli	266 US$
august	304 US$
september	291 US$
oktober	306 US$
december	480 US$

Dyrest: februar (ca. 515 US$)

Billigst: juli (ca. 266 US$)

Om dette overnatningssted

Adults-only hotel with ski storage, fitness center, and stunning views near Zermatt-Matterhorn Ski Paradise.

Ikkerygerværelser
Turistservice
Rengøring
Sikkerhedsboks
Have
Golfbane (i nærheden)

Lokation

Untere Wiestistrasse 11, Zermatt, Schweiz

Flere oplysninger om lokationen

Værelsesmuligheder

9

Superior Double Room

Værelsesoplysninger

2 Enkeltsenge

eller

1 Dobbeltseng

Sover 2

237 ft²

Altan

Opvarmning

Pengeskab

Privat badeværelse

7

Deluxe Double Room with Matterhorn View

Værelsesoplysninger

2 Enkeltsenge

eller

1 Dobbeltseng

Sover 3

280 ft²

Altan

Opvarmning

Pengeskab

Sofaseng

6

Standard Double Room

Værelsesoplysninger

2 Enkeltsenge

eller

1 Dobbeltseng

Sover 2

226 ft²

Opvarmning

Pengeskab

Privat badeværelse

Gæsteanmeldelser af The Phoenix Fitness Hotel & free Spa Access at Alpen Resort

9

Fremragende!

Baseret på 649 verificerede anmeldelser

Hvem overnatter her?

Business

0%

Par

64%

Familie

20%

Gruppe

12%

Solorejsende

2%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På tværs af mange anmeldelser udmærker Hotel Phoenix sig ved venligt og hjælpsomt personale, meget rene og moderne værelser, en populær morgenmad og malerisk udsigt til Matterhorn, i et roligt område, men stadig inden for gåafstand til stationen, liftene og landsbyen.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På tværs af mange anmeldelser udmærker Hotel Phoenix sig ved venligt og hjælpsomt personale, meget rene og moderne værelser, en populær morgenmad og malerisk udsigt til Matterhorn, i et roligt område, men stadig inden for gåafstand til stationen, liftene og landsbyen.

Nogle gæster fandt værelserne små eller støjende, og enkelte savnede ting på værelset, såsom et køleskab eller elkedel. Beliggenheden er generelt praktisk, selvom nogle bemærkede en opadgående eller længere gåtur. Selvom servicen er bredt rost, er der lejlighedsvise rapporter om uvenlige interaktioner eller rigide politikker. Samlet set kan du forvente en behagelig og diskret base for at udforske Zermatt.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Anmeldelser nævner et stort fitnesscenter og et praktisk skiopbevaringsrum.

Relaterede gæsteanmeldelser

10

Jesus

21. feb. 2026

·

Overnattede 6 nætter

Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.

Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.

10

Jerry

21. mar. 2023

·

Overnattede 5 nætter

Great people, great facility, great views, great breakfast, easy access( walking distance ) to everything. The staff was great - friendly, efficient, and knowledgeable. I highly recommend this great hotel. I would stay here again without question. Classy but not overdone.

Great people, great facility, great views, great breakfast, easy access( walking distance ) to everything. The staff was great - friendly, efficient, and knowledgeable. I highly recommend this great hotel. I would stay here again without question. Classy but not overdone.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Renligheden roses konsekvent, med moderne og velholdte rum og værelser, der beskrives som meget rene.

Relaterede gæsteanmeldelser

10

John

2. okt. 2024

·

Overnattede 2 nætter

This hotel is very close to station and town staff are very helpful hotel is very clean and buffet breakfast is good

This hotel is very close to station and town staff are very helpful hotel is very clean and buffet breakfast is good

8

Michael

3. okt. 2023

·

Overnattede 1 nat

The property was very well-maintained

The property was very well-maintained

10

angela

28. feb. 2022

·

Overnattede 6 nætter

É um hotel boutique, novo, moderno, quartos grandes, muito limpo, café da manhã excelente, ótima localização, voltarei lá com certeza, atendimento cordial por toda a equipe.

É um hotel boutique, novo, moderno, quartos grandes, muito limpo, café da manhã excelente, ótima localização, voltarei lá com certeza, atendimento cordial por toda a equipe.

10

Mark

11. aug. 2024

·

Overnattede 2 nætter

Nice hotel, newly renovated, very clean, nice room and bathroom with great view, great staff. complimentary breakfast is a plus. What a pleasant stay!

Nice hotel, newly renovated, very clean, nice room and bathroom with great view, great staff. complimentary breakfast is a plus. What a pleasant stay!

10

Carrie

26. sep. 2025

·

Overnattede 1 nat

Great breakfast! Beautiful location, staff was super helpful and gave great recommendation’s. Very clean, great balcony! We loved it!

Great breakfast! Beautiful location, staff was super helpful and gave great recommendation’s. Very clean, great balcony! We loved it!

10

Marion

6. sep. 2022

·

Overnattede 2 nætter

Das Hotel hat mir gut gefallen. Die Mitarbeiter sind alle ausgesprochen freundlich. Das ganze Haus wirkt sehr gepflegt und sauber. Das Frühstücksbuffet ist reichhaltig, für jeden etwas dabei. Der Dorfkern ist in zehn Minuten zu Fuss erreichbar. Daher ist es nachts ruhig

Das Hotel hat mir gut gefallen. Die Mitarbeiter sind alle ausgesprochen freundlich. Das ganze Haus wirkt sehr gepflegt und sauber. Das Frühstücksbuffet ist reichhaltig, für jeden etwas dabei. Der Dorfkern ist in zehn Minuten zu Fuss erreichbar. Daher ist es nachts ruhig

10

Indo

7. okt. 2024

·

Overnattede 2 nætter

Nice view, clean, comfortable

Nice view, clean, comfortable

10

Brian

27. mar. 2025

·

Overnattede 4 nætter

Overall, very happy with our stay at Phoenix hotel. Hotel and rooms were modern and clean. Staff was great and very helpful. Walkable to everything in town.

Overall, very happy with our stay at Phoenix hotel. Hotel and rooms were modern and clean. Staff was great and very helpful. Walkable to everything in town.

10

James

22. okt. 2024

·

Overnattede 4 nætter

Large clean room, friendly staff, good location, large and varied breakfast

Large clean room, friendly staff, good location, large and varied breakfast

10

Hillary

20. jun. 2025

·

Overnattede 2 nætter

We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.

We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er komfortable, mange med balkoner og en betagende udsigt til Matterhorn; nogle er rummelige, men et par fandt dem små eller med tynde vægge eller kompakte brusere. Flere gæster bemærkede manglen på et køleskab eller minibars og nogle gange en elkedel.

Relaterede gæsteanmeldelser

10

waldimir

7. apr. 2025

·

Overnattede 1 nat

Very nice view of Matherhorn

Very nice view of Matherhorn

8

Blessilda K.

23. jun. 2023

·

Overnattede 2 nætter

Room is just too small.

Room is just too small.

10

Cinderella Pink Ting

10. aug. 2023

·

Overnattede 3 nætter

The staff are very nice and helpful, provided many useful info to us Hotel is clean and the matterhorn view is gorgeous (same as the photos in hotels.com) A little thing is that there is no fridge in the room

The staff are very nice and helpful, provided many useful info to us Hotel is clean and the matterhorn view is gorgeous (same as the photos in hotels.com) A little thing is that there is no fridge in the room

8

Eriko

17. sep. 2025

·

Overnattede 1 nat

交通の便がよく、スタッフも親切でした。ただ部屋の壁が薄いのか廊下の足音や声が部屋までよく聞こえていました。

交通の便がよく、スタッフも親切でした。ただ部屋の壁が薄いのか廊下の足音や声が部屋までよく聞こえていました。

10

katsumi

31. maj 2025

·

Overnattede 2 nætter

マッターホルンが良く見えた

マッターホルンが良く見えた

10

BYUL

26. jun. 2025

·

Overnattede 2 nætter

마테호른뷰라서 너무 좋았어요~

마테호른뷰라서 너무 좋았어요~

4

Dr.rajpal

12. okt. 2024

·

Overnattede 1 nat

Felt tight

Felt tight

10

Ian

29. jun. 2025

·

Overnattede 2 nætter

We stayed at Phoenix Hotel for two nights. It’s conveniently positioned but in a very quiet area. The room was lovely, spacious and comfortable. The staff were v friendly and a highlight was the breakfast which was fresh and generous! Overall a great place to stay when in Zermatt!

We stayed at Phoenix Hotel for two nights. It’s conveniently positioned but in a very quiet area. The room was lovely, spacious and comfortable. The staff were v friendly and a highlight was the breakfast which was fresh and generous! Overall a great place to stay when in Zermatt!

10

Senna Mei San

2. jun. 2024

·

Overnattede 3 nætter

Jolander from the hotel had helped to make this trip perfect for us. Our train to Zermatt was delayed and it would pass the hotel check in window and we would miss the taxi to go to the hotel. Jolander had helped us secure the taxi so that we could safely get to the hotel from the train station and she waited for us to do our check in. Jolander was also very kind to provide us with details and maps on how to get to the attractions. The hotel is within easy walking distance from the centre of the city. The room is nicely set up for travellers and we had a veranda that we could sit and enjoyed our tea. Varieties of food offered for breakfast was not a lot but it is more than sufficient for us. I was really impressed with the cheese table and the selection of cheeses. The restaurant manager had done a great job to make sure all guests would have a right spot to enjoy breakfast. The boiled egg was also perfect that it was hot and yolk was still soft. Perfect for me. Probably the only thing I could ask for more was the bathroom. The shower space was really tiny and I had to be careful not to bump onto the glasses. Overall, it was a very enjoyable experience.

Jolander from the hotel had helped to make this trip perfect for us. Our train to Zermatt was delayed and it would pass the hotel check in window and we would miss the taxi to go to the hotel. Jolander had helped us secure the taxi so that we could safely get to the hotel from the train station and she waited for us to do our check in. Jolander was also very kind to provide us with details and maps on how to get to the attractions. The hotel is within easy walking distance from the centre of the city. The room is nicely set up for travellers and we had a veranda that we could sit and enjoyed our tea. Varieties of food offered for breakfast was not a lot but it is more than sufficient for us. I was really impressed with the cheese table and the selection of cheeses. The restaurant manager had done a great job to make sure all guests would have a right spot to enjoy breakfast. The boiled egg was also perfect that it was hot and yolk was still soft. Perfect for me. Probably the only thing I could ask for more was the bathroom. The shower space was really tiny and I had to be careful not to bump onto the glasses. Overall, it was a very enjoyable experience.

10

Hillary

20. jun. 2025

·

Overnattede 2 nætter

We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.

We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen beskrives bredt som venlig, imødekommende og meget hjælpsom, med assistance lige fra rejseplanlægning til bagageopbevaring og hurtige reparationer. Der er lejlighedsvise klager over uvenlige interaktioner eller rigide politikker, herunder anmodninger om tidlig morgenmad og gebyrer for mistede nøgler.

Relaterede gæsteanmeldelser

10

Lauren

18. okt. 2025

·

Overnattede 2 nætter

Came here on our honeymoon and wow did the staff make you feel like family and welcome. We got there and talked to the woman at the desk about our plans and she helped us reroute our trip to a way that made way more sense ! Woke up the next morning and she had a whole map highlighted and ready to go for us. We can’t wait to come back and visit. Truly phoenix hotel was amazing to us.

Came here on our honeymoon and wow did the staff make you feel like family and welcome. We got there and talked to the woman at the desk about our plans and she helped us reroute our trip to a way that made way more sense ! Woke up the next morning and she had a whole map highlighted and ready to go for us. We can’t wait to come back and visit. Truly phoenix hotel was amazing to us.

10

Michael

28. sep. 2023

·

Overnattede 2 nætter

Front desk lady helped us fix a shower issue, and helped us make decisions on our excursions. Breakfast well done, service excellent. Thanks!

Front desk lady helped us fix a shower issue, and helped us make decisions on our excursions. Breakfast well done, service excellent. Thanks!

10

True

12. jan. 2024

·

Overnattede 1 nat

Brilliant property and walking distance from Train station. The staff are amazing and friendly. Breakfast is the best I have seen for long time. Couldn’t recommend this hotel higher.

Brilliant property and walking distance from Train station. The staff are amazing and friendly. Breakfast is the best I have seen for long time. Couldn’t recommend this hotel higher.

10

Audun

5. aug. 2024

·

Overnattede 2 nætter

Friendly and personal service. Really good advise on tours, hikes, restaurants and everything we needed! Will stay here again!

Friendly and personal service. Really good advise on tours, hikes, restaurants and everything we needed! Will stay here again!

10

Leah Czarina

29. okt. 2023

·

Overnattede 1 nat

Best Breakfast in my 2 weeks travel. The lady at the front desk is very super helpful (I am not expecting this). She let us store our luggage at their their storage room even if we already checked out. It eases our hiking that morning for not carrying heavy backpacks. She also showed us the live weather condition up in the mountains.

Best Breakfast in my 2 weeks travel. The lady at the front desk is very super helpful (I am not expecting this). She let us store our luggage at their their storage room even if we already checked out. It eases our hiking that morning for not carrying heavy backpacks. She also showed us the live weather condition up in the mountains.

10

William

14. sep. 2025

·

Overnattede 2 nætter

The desk staff was extremely helpful (ie power converter, 2 extra pillows, dinner choices) breakfast included. One think to remember going to and from Zermatt- gas vehicles such as private coach can only reach to town south of Zermatt, Tasch. So when leaving you need to talk the train 1 stop to reach your connection. Hotel was great

The desk staff was extremely helpful (ie power converter, 2 extra pillows, dinner choices) breakfast included. One think to remember going to and from Zermatt- gas vehicles such as private coach can only reach to town south of Zermatt, Tasch. So when leaving you need to talk the train 1 stop to reach your connection. Hotel was great

6

irit

31. aug. 2025

·

Overnattede 1 nat

Front desk lady was not friendly at all upon arrival, for the price they charge I would expect much better service. at the breakfast staff were very nice. Overall ok. Will not come back

Front desk lady was not friendly at all upon arrival, for the price they charge I would expect much better service. at the breakfast staff were very nice. Overall ok. Will not come back

8

Eiko

20. aug. 2024

·

Overnattede 2 nætter

3階のゲストが洗濯をし、ベランダに万国旗状態で干していた。その下の部屋の私たちのベランダには水滴が落ちてきた。洗濯物を人目のつくところに干すのはルール違反。フロントにもクレームを言ったが、見ないふりをしていた。

3階のゲストが洗濯をし、ベランダに万国旗状態で干していた。その下の部屋の私たちのベランダには水滴が落ちてきた。洗濯物を人目のつくところに干すのはルール違反。フロントにもクレームを言ったが、見ないふりをしていた。

6

Mike

25. okt. 2023

·

Overnattede 1 nat

Property is new and very clean. Staff was friendly but unable to support in a relatively simple situation. An early train departure forced us to leave before breakfast (included in the cost of the booking) and the hotel staff was unable to provide us even with a couple pieces of fruit that was already setup in the dining area. It was a nice stay but for the price of accommodations you’d expect a bit better customer service.

Property is new and very clean. Staff was friendly but unable to support in a relatively simple situation. An early train departure forced us to leave before breakfast (included in the cost of the booking) and the hotel staff was unable to provide us even with a couple pieces of fruit that was already setup in the dining area. It was a nice stay but for the price of accommodations you’d expect a bit better customer service.

2

suja

10. sep. 2023

·

Overnattede 2 nætter

We were charged 20chf for a lost room key card but never gave us a replacement.we were never told during check in that there is a cost for lost key card!

We were charged 20chf for a lost room key card but never gave us a replacement.we were never told during check in that there is a cost for lost key card!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Generelt gåafstand til stationen, liftene og landsbyen, samtidig med at det er roligt; flere nævner cirka 10 minutters gang. Nogle gæster fandt det længere eller op ad bakke, hvilket fik tilgangen til at føles længere.

Relaterede gæsteanmeldelser

10

John

2. okt. 2024

·

Overnattede 2 nætter

This hotel is very close to station and town staff are very helpful hotel is very clean and buffet breakfast is good

This hotel is very close to station and town staff are very helpful hotel is very clean and buffet breakfast is good

8

Rich

10. sep. 2024

·

Overnattede 3 nætter

Very nice hotel, very new and clean, nice comfortable rooms. Friendly and helpful staff. Just a 10 minute walk to train station and restaurants.

Very nice hotel, very new and clean, nice comfortable rooms. Friendly and helpful staff. Just a 10 minute walk to train station and restaurants.

10

Robert

20. jul. 2024

·

Overnattede 3 nætter

Easy walk to RR station and Sunegga lift. Nice staff

Easy walk to RR station and Sunegga lift. Nice staff

10

Daiki

14. aug. 2024

·

Overnattede 2 nætter

マッターホルンビューの部屋に泊まったが、運良く2泊とも快晴。眺めが最高だった。部屋もとても清潔で綺麗。唯一駅から少し離れており、最後の坂道がしんどいが、あの景色を見れるなら我慢できる。朝は真っ赤に染まるマッターホルンを部屋から眺められる。高額だったが良かったと思う。

マッターホルンビューの部屋に泊まったが、運良く2泊とも快晴。眺めが最高だった。部屋もとても清潔で綺麗。唯一駅から少し離れており、最後の坂道がしんどいが、あの景色を見れるなら我慢できる。朝は真っ赤に染まるマッターホルンを部屋から眺められる。高額だったが良かったと思う。

10

Jesus

21. feb. 2026

·

Overnattede 6 nætter

Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.

Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.

10

Giovanni

27. jan. 2025

·

Overnattede 3 nætter

Perfect location with stunning view of the Matterhorn. Proverbial "Swiss Cleanliness and Efficiency". Located a short walk to lifts and near the center of the village. Excellent breakfast with local delicacies. Very friendly and helpful staff.

Perfect location with stunning view of the Matterhorn. Proverbial "Swiss Cleanliness and Efficiency". Located a short walk to lifts and near the center of the village. Excellent breakfast with local delicacies. Very friendly and helpful staff.

10

Marion

6. sep. 2022

·

Overnattede 2 nætter

Das Hotel hat mir gut gefallen. Die Mitarbeiter sind alle ausgesprochen freundlich. Das ganze Haus wirkt sehr gepflegt und sauber. Das Frühstücksbuffet ist reichhaltig, für jeden etwas dabei. Der Dorfkern ist in zehn Minuten zu Fuss erreichbar. Daher ist es nachts ruhig

Das Hotel hat mir gut gefallen. Die Mitarbeiter sind alle ausgesprochen freundlich. Das ganze Haus wirkt sehr gepflegt und sauber. Das Frühstücksbuffet ist reichhaltig, für jeden etwas dabei. Der Dorfkern ist in zehn Minuten zu Fuss erreichbar. Daher ist es nachts ruhig

10

Ian

29. jun. 2025

·

Overnattede 2 nætter

We stayed at Phoenix Hotel for two nights. It’s conveniently positioned but in a very quiet area. The room was lovely, spacious and comfortable. The staff were v friendly and a highlight was the breakfast which was fresh and generous! Overall a great place to stay when in Zermatt!

We stayed at Phoenix Hotel for two nights. It’s conveniently positioned but in a very quiet area. The room was lovely, spacious and comfortable. The staff were v friendly and a highlight was the breakfast which was fresh and generous! Overall a great place to stay when in Zermatt!

8

Edmund

30. sep. 2024

·

Overnattede 2 nætter

A little misleading on location compared to downtown - one of the longer walks in the area to get to the downtown. Great staff and clean - good value.

A little misleading on location compared to downtown - one of the longer walks in the area to get to the downtown. Great staff and clean - good value.

8

Peter

14. jul. 2025

·

Overnattede 2 nætter

Etwas abseits, dafür sehr ruhig. Schönes Zimmer mit schönem Bad.

Etwas abseits, dafür sehr ruhig. Schönes Zimmer mit schönem Bad.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden roses ofte for kvalitet og variation, hvor nogle kalder den den bedste på deres rejse; et par bemærker begrænset variation eller udfordringer med meget tidlige afgange. En hjemmelavet suppe blev også værdsat.

Relaterede gæsteanmeldelser

10

True

12. jan. 2024

·

Overnattede 1 nat

Brilliant property and walking distance from Train station. The staff are amazing and friendly. Breakfast is the best I have seen for long time. Couldn’t recommend this hotel higher.

Brilliant property and walking distance from Train station. The staff are amazing and friendly. Breakfast is the best I have seen for long time. Couldn’t recommend this hotel higher.

10

Jesus

21. feb. 2026

·

Overnattede 6 nætter

Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.

Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.

10

Leah Czarina

29. okt. 2023

·

Overnattede 1 nat

Best Breakfast in my 2 weeks travel. The lady at the front desk is very super helpful (I am not expecting this). She let us store our luggage at their their storage room even if we already checked out. It eases our hiking that morning for not carrying heavy backpacks. She also showed us the live weather condition up in the mountains.

Best Breakfast in my 2 weeks travel. The lady at the front desk is very super helpful (I am not expecting this). She let us store our luggage at their their storage room even if we already checked out. It eases our hiking that morning for not carrying heavy backpacks. She also showed us the live weather condition up in the mountains.

10

Giovanni

27. jan. 2025

·

Overnattede 3 nætter

Perfect location with stunning view of the Matterhorn. Proverbial "Swiss Cleanliness and Efficiency". Located a short walk to lifts and near the center of the village. Excellent breakfast with local delicacies. Very friendly and helpful staff.

Perfect location with stunning view of the Matterhorn. Proverbial "Swiss Cleanliness and Efficiency". Located a short walk to lifts and near the center of the village. Excellent breakfast with local delicacies. Very friendly and helpful staff.

10

tyler

20. feb. 2025

·

Overnattede 8 nætter

Loved my stay at the Phoenix. Great staff and the homemade soup after a long day was amazing!

Loved my stay at the Phoenix. Great staff and the homemade soup after a long day was amazing!

10

Carrie

26. sep. 2025

·

Overnattede 1 nat

Great breakfast! Beautiful location, staff was super helpful and gave great recommendation’s. Very clean, great balcony! We loved it!

Great breakfast! Beautiful location, staff was super helpful and gave great recommendation’s. Very clean, great balcony! We loved it!

6

Mike

25. okt. 2023

·

Overnattede 1 nat

Property is new and very clean. Staff was friendly but unable to support in a relatively simple situation. An early train departure forced us to leave before breakfast (included in the cost of the booking) and the hotel staff was unable to provide us even with a couple pieces of fruit that was already setup in the dining area. It was a nice stay but for the price of accommodations you’d expect a bit better customer service.

Property is new and very clean. Staff was friendly but unable to support in a relatively simple situation. An early train departure forced us to leave before breakfast (included in the cost of the booking) and the hotel staff was unable to provide us even with a couple pieces of fruit that was already setup in the dining area. It was a nice stay but for the price of accommodations you’d expect a bit better customer service.

10

James

22. okt. 2024

·

Overnattede 4 nætter

Large clean room, friendly staff, good location, large and varied breakfast

Large clean room, friendly staff, good location, large and varied breakfast

8

Sahba

15. jul. 2023

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Overnattede 2 nætter

Property was nice but getting there requiring uphill climbing;) difficult. It was no trash can in lobby area. More like they wanted to control everything like landlords, didn’t feel like a hotel. Family owned hotels can be like this. So if you like to have freedom not a great property. We paid for the panoramic room most expensive one, we got different room, she said this is the same but picture was saying different! Breakfast was ok not so much variety but that wasn’t an issue for us. I would personally recommend book a hotel more in the heart of activity and less walk from station.

Property was nice but getting there requiring uphill climbing;) difficult. It was no trash can in lobby area. More like they wanted to control everything like landlords, didn’t feel like a hotel. Family owned hotels can be like this. So if you like to have freedom not a great property. We paid for the panoramic room most expensive one, we got different room, she said this is the same but picture was saying different! Breakfast was ok not so much variety but that wasn’t an issue for us. I would personally recommend book a hotel more in the heart of activity and less walk from station.

10

Hillary

20. jun. 2025

·

Overnattede 2 nætter

We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.

We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.

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10

Maitee

6. sep. 2026

·

Overnattede 2 nætter

This was a wonderful hotel! Very comfortable and we had a balcony room overlooking the Matterhorn. The lady who checked us in was very helpful and friendly. On the day we were checking out, we got the breakfast time confused and arrived 30 minutes early. The lady who ran the restaurant greeted us with a genuine smile and told us to come on in and let us eat early. She also checked on us a couple of times to see if we needed anything. It’s the little things that matter. The hotel is about an 8-10 minute walk to the train and the main downtown area. Very walkable. We would definitely stay here again.

This was a wonderful hotel! Very comfortable and we had a balcony room overlooking the Matterhorn. The lady who checked us in was very helpful and friendly. On the day we were checking out, we got the breakfast time confused and arrived 30 minutes early. The lady who ran the restaurant greeted us with a genuine smile and told us to come on in and let us eat early. She also checked on us a couple of times to see if we needed anything. It’s the little things that matter. The hotel is about an 8-10 minute walk to the train and the main downtown area. Very walkable. We would definitely stay here again.

10

Milan

1. sep. 2026

·

Overnattede 2 nætter

This is a great little hotel in Zermatt. The room was clean and comfortable, good shower and the breakfast was excellent--both in terms of quality and quantity. The hotel was also reasonably priced compared to other properties in Zermatt. However, Zermatt is generally very expensive. I reserved several months out and was able to get a room on the top floor with a good view of the Matterhorn. I would highly recommend this, as the Matterhorn at sunrise is spectacular. The hotel itself is about a ten minute walk from the train station and the main tourist areas, but far enough away from all the commotion of tourist traffic. The staff was very helpful with suggestions for getting around town, hikes, tickets, etc. Would definitely stay there again.

This is a great little hotel in Zermatt. The room was clean and comfortable, good shower and the breakfast was excellent--both in terms of quality and quantity. The hotel was also reasonably priced compared to other properties in Zermatt. However, Zermatt is generally very expensive. I reserved several months out and was able to get a room on the top floor with a good view of the Matterhorn. I would highly recommend this, as the Matterhorn at sunrise is spectacular. The hotel itself is about a ten minute walk from the train station and the main tourist areas, but far enough away from all the commotion of tourist traffic. The staff was very helpful with suggestions for getting around town, hikes, tickets, etc. Would definitely stay there again.

10

Roopa

6. aug. 2026

·

Overnattede 9 nætter

Ein Traum fuer Mensch und Hund! Sehr zuvorkommender Service und traumhaftes Fruehstueck! Wir kommen wieder!

Ein Traum fuer Mensch und Hund! Sehr zuvorkommender Service und traumhaftes Fruehstueck! Wir kommen wieder!

10

vidal

6. aug. 2026

·

Overnattede 1 nat

Excellent customer service . Highly recommended

Excellent customer service . Highly recommended

10

Jan

4. aug. 2026

·

Overnattede 1 nat

Amazing place! Clean room, fantastic view to Matterhorn and delicious breakfast.

Amazing place! Clean room, fantastic view to Matterhorn and delicious breakfast.

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 15:00 til 22:00

Før 11:00

Godt at vide

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Priser for kommende datoer

november 2026

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december 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9	10	11 $461	12
13	14	15 $274	16 $201	17 $279	18 $329	19
20 $323	21 $452	22 $459	23 $459	24 $512	25	26 $799
27	28 $801	29	30	31

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

Check-in time starts at15:00Check-in time ends at21:30Check-out time ends at11:00

Indtjekning skal udføres af en person, på mindst 18 år.

Age Requirements
Minimum age to check in is 18 years old

Pets
Maximum number of pets per room 22;Only dogs and cats are allowed;Service animals not allowed;Pets allowed;Pet fee: CHF 20 per pet, per day;

Front Desk Services
Contactless check-out is available; This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 9:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 5 days before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Rollaway bed fee: CHF 100 per day; No cribs (infant beds) available

Dining
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.