FOUND Hotels, Santa Monica, Series by Marriott

I love everything about Found hotel definitely going back

Spent 3 nights and think the hotel does not give good value and will not be returning. The first impression came with fragrance filling the lobby upon arrival. I am not a fan of perfume. Fortunately, the room was minimally scented. Next. I was told I would have to upgrade my room in order to get a refrigerator. I declined. The room had a fridge... The room itself had odd design choices. The bed frame is made of wood and projects some 3 or 4 inches from the skirt of the bed. Ankles kept banging against them due to constricted space. There was very little room between the edge of the bed and the wall on one bed. Nice full length desk but no writing paper, room info or wi-fi password data. Only one chair for the desk when it has room for several. The free wi-fi roared along at 5k Mbps. Powered by a hamster wheel? There was a helpful sign that offered a number to text with questions, When I asked for password info, it replied 8 minutes later saying it was happy I was enjoying my stay at the hotel. The shower valve did not have a limiter and the water could get scalding hot. Testing was done from outside the shower so no harm done but the shower valve could get progressively hotter. Had to ration Kleenex because the blue indicator strip was visible day 1. No back up box, so we left the empty box on the counter and it was replaced the next day. The bath towels were excellent. A/C was noisy throughout the stay. The breakfast buffet was okay but no cocoa.

All was great; they need to work on the shower. Shower leak all over restroom floor.

The hotel was okay overall, the walls are very thin and the soundproofing could be better. Both nights, we were woken up by some drunk people in the hallway around 3am and it literally sounded like they were standing right in our room. The entire hotel is ocean themed, which was kind of cute. The view however was not nice at all - we were peering directly into the windows of the other guests, so the blinds had to be closed during our stay. Parking was also a bit chaotic, as we had to double park and the spaces were small, but the nightly parking fee was still around USD 40. The staff was extremely friendly and welcoming though.

Everything is good. Will stay again.