Kings Arms Hotel

Idea for our night before a wedding , well equipped room and bathroom Clean and friendly Parking onsite

This was a good cheap room. Easy to get to great parking and spacious room. Large bathroom with bath and shower. Short walk to train station and great location for short walk to Bicester village

A very tired hotel. Room had a broken window, peeling paint and bar was out of draft beer and closed early. Fortunately room was clean if dated. Needs a big makeover.

The staff were friendly but the room was very tired. Whilst the bed was very comfy, the shower was mouldy and didn't work. The carpets were coming up at the corners and the whole room needed some tlc. There were bulbs missing from light fixtures and one of the windows wouldnt stay open due to the rope being broken. If you want more than basic this isn't for you. But we felt welcomed and slept well. Its a good location and the free car parking was a bonus for town centre.

A little dated and in need of tlc , staff friendly enough and convenient parking and location

Appreciated cost of the public car park was covered by the hotel. And the guy who checked me in was friendly, but he didn’t ask my name or anything just handed me a key and front door card - I could have been anybody so would recommend formalising process. I just felt the quality of the access/room and overall accommodation experience and usability elements weren’t as good as they could be: Building and bedroom interior was quite old and could do with a refurbishment to doors, bathroom and bed in particular. Door key was quite tricky to unlock and get key back out as kept getting stuck. Would be better to have keyless access to rooms. Single bed felt smaller than others I’ve slept in, which wasn’t comfortable to lie in as an adult. Lots of hotels use slightly larger singles to increase comfort so would recommend purchasing those or using a standard double even for single occupancy. I’m not particularly tall but my feet poked out off end of bed with a duvet that was badly fitted into the cover (excess material 2feet or so). Could have done with an extra pillow or different sizes offered so people can choose their optimal neck height. TV signal wasn’t great on lots of channels. Any slight movement in the room or lying in the bed and the display would distort - had to keep shifting position of tv to get picture/sound. Back external access door to the hotel wasn’t in operation which meant had to walk from car park round front of building- wasn’t ideal with luggage in the rain.

The outside of the building is not in the best condition and gives wrong impression. Rooms were lovely, clean and comfortable. Staff very nice. Free parking, free WiFi. Great for an overnight stay

There was no food available. Both decent beer taps were off and there was a pop left in the toilet

Staff is nice and free parking

Definitely the best place to stay in Bicester. Free parking, Wetherspoons near by. Nice and quiet

Idea for our night before a wedding , well equipped room and bathroom Clean and friendly Parking onsite

Booked for the lads for working away. They were disappointed with the cleanliness. Pubes in the bedding and in the bathroom. They have asked me not to book this one ever again.

Appalling, only thing clean was bedding, boiling water coming from both hot and cold taps, trip hazzard from bathroom to bedroom re carpet away from floor. No kitchen facilities on site although was advertised for breakfast. Cleaning staff friendly and helpful. Apart from when we checked in there was never anyone around at reception so nobody to voice our complaints to. We were booked for a 3 night stay but left very early after one night to move to another hotel., didnt even unpack!! We would not have stayed that one night if we could have booked another hotel but it was bank holiday weekend and everywhere was booked up.

Shower didnt work properly and had moulds. No glasses for water. Very hot room with window only stay with a pole.

After we checked in the guys on reception kindly carried our heavy cases to the top of the building, room 17 is up a narrow staircase. The building is very old. The room slopes in many directions but was spacious with a super-king bed, the bathroom was also very large but it was impossible to stand in the bath/shower as it was under a sloping roof. Our pillows had no pillow protectors & were heavily stained a foul yellow colour from sweat. The bed didn’t have a mattress protector either. We showed the guys on reception our unsavoury pillows & asked for new pillows or at least pillows that were clean - they didn’t have any so they gave us extra pillow cases. As the town was booked out we had no choice but to go with this. It really is totally unacceptable to have such low standards of cleanliness, this hotel really needs to lift its game. Would we stay again - NO!!!

Room was clean and very comfortable, plenty of hot water and tea and coffee , kettle Friendly helpful staff , would stay again

The staff were friendly but the room was very tired. Whilst the bed was very comfy, the shower was mouldy and didn't work. The carpets were coming up at the corners and the whole room needed some tlc. There were bulbs missing from light fixtures and one of the windows wouldnt stay open due to the rope being broken. If you want more than basic this isn't for you. But we felt welcomed and slept well. Its a good location and the free car parking was a bonus for town centre.

The outside of the building is not in the best condition and gives wrong impression. Rooms were lovely, clean and comfortable. Staff very nice. Free parking, free WiFi. Great for an overnight stay

Have stayed here a few times & it is clear that a lot of money is being invested as it gets slowly better every time. The staff are always friendly & very helpful. hotel is old but comfortable & clean. Look forward to returning when more food is available.

Towel was not properly wash . Soiled stain!!! Reported it.

With an old building it comes with squeaky floor boards. Could hear footsteps from the room above me. Which seemed to go on throughout the night.

My initial impressions were OK, I couldn’t get WiFi in my room and was upgraded without any fuss. My new room was large and the bed very comfortable. It was, however, very hot and the window opened but didn’t stay open and I had to use a hanger to keep it open. The fan provided rattled off of the side and was too noisy to use. The bathroom was spacious and looked clean but the tap dripped constantly and the tiles were lifting off of the floor. I could have forgiven all this but on my last night the experience I had was, in my opinion, unforgivable II couldn’t get the key to open the main door. I was stuck on a busy road, with lots of drunk revellers and I was a solo female. I called the number on the door and the man that arrived was very rude. He tried my key and of course it worked, and he accused me of being rude! The look on his face was extremely intimidating and made me more nervous than I was when stuck outside. I tried to apologise but he continued to be aggressive. I understand that I was at fault but it was 11.45pm and I was flustered, he was on call and presumably it is part of his job to help customers, even if they are stupid!

Nice convenient stay right in the heart of Bicester and close to the outlet village. Water pressure was not great.

Nice place to stay. Room was very spacious and well laid out. Bed comfortable. Staff very nice.

I’ve stayed at this property multiple times and never had a major issue. However, on this occasion I spent 2 nights without any hot water and therefore no ability to wash. I mentioned to reception after the first night, expecting it to be resolved but it was not. I was told to email them after the second night to discuss compensation and whilst the beginning of the conversation was good it amounted to very little. I was promised “head office” would be in touch to resolve the situation, which didn’t happen. Rather than any compensation I was then offered a discount on my next nights stay, totalling a measly £11 discount, which felt like a further insult after not being able to wash for 3 days. Steer clear at all costs!

Our room overlooked the market square. The windows were not double glazed and the noise from the square was dreadful all night. Drunks arguing and swearing and noisy cars. It was very difficult to get any sleep. We had a drink in the bar in the evening and we were the only ones there, except for a couple of staff members that seemed to be having a big disagreement about something.

This was a good cheap room. Easy to get to great parking and spacious room. Large bathroom with bath and shower. Short walk to train station and great location for short walk to Bicester village

Shower didnt work properly and had moulds. No glasses for water. Very hot room with window only stay with a pole.

shower was lukewarm and pitiful flow - and the old sash windows were in disrepair - sash cords broken so had to use their water bottle to prop open exterior of the property is very tied and shabby

Smart, friendly, clean and massive rooms

My initial impressions were OK, I couldn’t get WiFi in my room and was upgraded without any fuss. My new room was large and the bed very comfortable. It was, however, very hot and the window opened but didn’t stay open and I had to use a hanger to keep it open. The fan provided rattled off of the side and was too noisy to use. The bathroom was spacious and looked clean but the tap dripped constantly and the tiles were lifting off of the floor. I could have forgiven all this but on my last night the experience I had was, in my opinion, unforgivable II couldn’t get the key to open the main door. I was stuck on a busy road, with lots of drunk revellers and I was a solo female. I called the number on the door and the man that arrived was very rude. He tried my key and of course it worked, and he accused me of being rude! The look on his face was extremely intimidating and made me more nervous than I was when stuck outside. I tried to apologise but he continued to be aggressive. I understand that I was at fault but it was 11.45pm and I was flustered, he was on call and presumably it is part of his job to help customers, even if they are stupid!

I’ve stayed at this property multiple times and never had a major issue. However, on this occasion I spent 2 nights without any hot water and therefore no ability to wash. I mentioned to reception after the first night, expecting it to be resolved but it was not. I was told to email them after the second night to discuss compensation and whilst the beginning of the conversation was good it amounted to very little. I was promised “head office” would be in touch to resolve the situation, which didn’t happen. Rather than any compensation I was then offered a discount on my next nights stay, totalling a measly £11 discount, which felt like a further insult after not being able to wash for 3 days. Steer clear at all costs!

Hotel Inspector would’ve had a field day with this one. Weird little staircase to rooms (unsuitable if you have mobility issues) Dirty room with ill fitting carpet, dirty, stained bathroom, I especially regretted lifting up the toilet brush to use it. Windows don’t fit so it’s drafty and they didn’t lock - room leads to a fire escape so someone could have easily broken in from outside. Staff didn’t speak good English, but they did manage to convey that front door would be locked from 10pm and that I could use my room key to open it. I immediately knew that wasn’t going to work (I did try and fail at 9.50pm) so I opened my window and literally clambered back in, essentially breaking in to my own room. Classic!

Don’t do it!! I stayed here before and thought I’d give it a second chance, big mistake. It’s called a hotel but when I went to bed around 9.30 I couldn’t even hear my tv from the noise at the bar. I called up and spoke to Laura who I asked when does the noise die down. Laura responded with well they’re locals and if you want to escalate it call head office. I knew it was a freehold but still, I asked for the number when Laura told me to google it. As it got louder I called again and Laura told me that we look after the locals and she’s never had a complaint in 2 years. I heard Laura and the regulars be rude about me as it was THAT loud. This hotel needs to decide whether it’s a hotel or a pub. Just don’t do it.

Room was clean and very comfortable, plenty of hot water and tea and coffee , kettle Friendly helpful staff , would stay again

The hotel was basic and good value for money. Beds were comfy and the room clean. We had an evening meal in the restaurant, there was a very limited menu, but what we had was excellent value for money just wished there had been more choice. Breakfast was lovely we only had the small breakfast but we felt there was plenty of it. Staff are so friendly and we felt at home from the minute we walked in. All trying very hard to make sure we had all our needs met.

I’ve stayed here for a few weeks with work and had very pleasant stay. Staff are really friendly and welcoming. The rooms are large and the location is perfect with plenty of restaurants within walking distance.

Have stayed here a few times & it is clear that a lot of money is being invested as it gets slowly better every time. The staff are always friendly & very helpful. hotel is old but comfortable & clean. Look forward to returning when more food is available.

Check in wasn’t the most pleasant experience. It did say the pub would be open until 10 or 11pm. I arrived on a Sunday around 9pm and the door was locked so I called the number on the door and explained and the person just hang up on me and then opened the door and said something that it’s Sunday and they close early. Didn’t have any breakfast so can’t comment on that. Room was what I expected and would like to come back.

Staff very courteous and room adequate in every way.

Nice friendly hotel in great location, currently being upgraded

This is a great old place and is obviously tired in places but if you want a good nights sleep then don’t choose a hotel on the main square Lots of noise and light No breakfast service dispute being on the booking ?? Only informed upon arrival

Great rooms good location for town centre and Bicester village on site parking

Our room overlooked the market square. The windows were not double glazed and the noise from the square was dreadful all night. Drunks arguing and swearing and noisy cars. It was very difficult to get any sleep. We had a drink in the bar in the evening and we were the only ones there, except for a couple of staff members that seemed to be having a big disagreement about something.

This was a good cheap room. Easy to get to great parking and spacious room. Large bathroom with bath and shower. Short walk to train station and great location for short walk to Bicester village

Character property in a great location for everything! Walkable to train station, pubs, restaurants.

Grest locstion for the College

A little dated and in need of tlc , staff friendly enough and convenient parking and location

I’ve stayed here for a few weeks with work and had very pleasant stay. Staff are really friendly and welcoming. The rooms are large and the location is perfect with plenty of restaurants within walking distance.

We only stayed one night and unfortunately the chef was off the next morning so we did not have breakfast there. Also there is a night club very near and my partner heard a lot of noise from a crowd of girls coming out of the night club. Room was large and clean & the bed was comfortable though. There were a couple of small issues which we reported to reception (the loo took ages to fill up). Staff friendly & helpful and we would stay here again.

This is a great old place and is obviously tired in places but if you want a good nights sleep then don’t choose a hotel on the main square Lots of noise and light No breakfast service dispute being on the booking ?? Only informed upon arrival

Externally the render and paintwork was cracked, blown or missing, the wooden sash windows were propped open with waste paper baskets, bottles of water and toilet rolls. Pot holes at car park entrance in unlit alleyway. Inside the building things really went down hill, kitchen had been recently shut without notice, small bar area for locals used to double up as reception desk. Stairwell and passage carpets smelling of stale dust with huge old cobwebs present in most areas. The room on the 2nd floor had no water pressure for a shower, no hot water in the sink (I had to boil the kettle for a shave and quick sink wash), massive crack in the ceiling, very noisy night times being unable to close the windows properly. Overhearing other guests queuing to complain to reception about the conditions, I asked a staff member if the building was under new ownership awaiting a major fire for the insurance. The building is so neglected throughout that even a £500,000 refurbishment wouldn’t cover the work required.

Appalling, only thing clean was bedding, boiling water coming from both hot and cold taps, trip hazzard from bathroom to bedroom re carpet away from floor. No kitchen facilities on site although was advertised for breakfast. Cleaning staff friendly and helpful. Apart from when we checked in there was never anyone around at reception so nobody to voice our complaints to. We were booked for a 3 night stay but left very early after one night to move to another hotel., didnt even unpack!! We would not have stayed that one night if we could have booked another hotel but it was bank holiday weekend and everywhere was booked up.

Booked hotel as restaurant amenity available. When arrived told no restaurant with delay in checking in. No apology made. Room needed updating and mattress uncomfortable

Whilst the location was perfect for me, I was only notified the day before I checked in that their restuarant was closed, which isn't great when you are travelling on your own. I stayed 3 nights and the only time I saw the cleaning staff was when I asked for some toilet paper, other than that, my room was never serviced. The area outside was like a building site and because the reception staff were around the corner from the door, it's not a welcoming place. The staff were polite enough when you spoke to them though.

I was informed the day before my stay that there would be no food served due to a refurb and the tv in my room did not work, an issue that could not be resolved.

The hotel was basic and good value for money. Beds were comfy and the room clean. We had an evening meal in the restaurant, there was a very limited menu, but what we had was excellent value for money just wished there had been more choice. Breakfast was lovely we only had the small breakfast but we felt there was plenty of it. Staff are so friendly and we felt at home from the minute we walked in. All trying very hard to make sure we had all our needs met.

There was no food available. Both decent beer taps were off and there was a pop left in the toilet

Check in wasn’t the most pleasant experience. It did say the pub would be open until 10 or 11pm. I arrived on a Sunday around 9pm and the door was locked so I called the number on the door and explained and the person just hang up on me and then opened the door and said something that it’s Sunday and they close early. Didn’t have any breakfast so can’t comment on that. Room was what I expected and would like to come back.

The hotel seems like it on the brink of closure. No one staying there, no evening meals, no breakfast and no one on checkout. People just leave the key on the counter and there are bars on the doorways. Nice town. Parking for cars that aren't too tall.