I canceled Mar 28 please let them know thst I was stunned from Oct 2025 to Mar 2026 the dirtiness n gross furnishings and the staff up from PAM was so rude. My dtr was not by recluse in that hotel (hospitalized from that )we saw them spraying when we arrived!! No disc for Mayo patients or seniors. That’s the closest to thousands of us that go for medical care. We talked to hotel mgr Josh he was helpful I HAVE YET TO SEE MY REFUND we were then moved to a diff room that was trashed dirty carpet plugs hanging out the screws the electrical panel was so loose. The porta crib filthy,torn and broken on the underside. ONE MINI bar of soap for a 5 night stay one small trash bag WE HAD to keep asking. The suites accomodate 5 ppl nope not enough bath tissue ONE roll two towels But I will say the free breakfast was great that staff was great pool area was clean YOUR charged for parking? We spent 2600$ plus another 500$ for mar 28 due to hosp stay for the spider bite we were treated rudely and put in a dump of a room BUT where else does one stay for med treatment Shame on the staff housekeeping is horrible sofa bed was dirty INSIDE I could go on I WANT A REFUND !
I canceled Mar 28 please let them know thst I was stunned from Oct 2025 to Mar 2026 the dirtiness n gross furnishings and the staff up from PAM was so rude. My dtr was not by recluse in that hotel (hospitalized from that )we saw them spraying when we arrived!! No disc for Mayo patients or seniors. That’s the closest to thousands of us that go for medical care. We talked to hotel mgr Josh he was helpful I HAVE YET TO SEE MY REFUND we were then moved to a diff room that was trashed dirty carpet plugs hanging out the screws the electrical panel was so loose. The porta crib filthy,torn and broken on the underside. ONE MINI bar of soap for a 5 night stay one small trash bag WE HAD to keep asking. The suites accomodate 5 ppl nope not enough bath tissue ONE roll two towels But I will say the free breakfast was great that staff was great pool area was clean YOUR charged for parking? We spent 2600$ plus another 500$ for mar 28 due to hosp stay for the spider bite we were treated rudely and put in a dump of a room BUT where else does one stay for med treatment Shame on the staff housekeeping is horrible sofa bed was dirty INSIDE I could go on I WANT A REFUND !
