Residence Inn Kansas City Independence

Breakfast was good and was restocked often. Pool was fun for the kids.

Staff were friendly. We were told that the location was under renovation after checking in. Our room definitely needed some fixing. We had 2 bedroom for 6 days. One of the rooms vents was extremely dusty, one table outlet didn’t work and ceiling was patched up. The headboard had old adhesive stickers on it. The bathroom had rust or something around the drain. The other room was okay. There are no dressers in the rooms. We had to use the small drawer on the night stands and the TV stand in the living area. The outlet in the kitchen by the table is broken. Then we had to slam our door every time we enter or left the room. We had to stay because we already paid and it was short notice with no other places available for that length of time needed in that area. Won’t stay again.

Hate to leave a bad review however the hotel was kind of grimy. Broken furniture, dirty doors, security door to building didnt work. We didn’t try the breakfast, area was decent with restaurants and shopping near by.

Bugs , appliances didn’t work, weed smell and cigarettes, no hygiene material, broken panel with exposed nails and no so helpful staff

The room was a bit rundown and outdated. The bathtub specifically was problematic (the stopper in the drain broke and it wouldn’t drain even with the stopper out?) with small children who take baths after swimming. The bath was also peeling and needed some work. The swimming pool was also a bit outdated and not the cleanest or hygienic. All that being said, breakfast was INCREDIBLE as were the staff. They were very attentive and offered a room change (which we checked out but it wasn’t much better but I appreciated the gesture) and we just stayed because we were already settled. It was a fun visit AND the rooms and facilities need an update, especially for a Marriott property. The halls wallpaper was warped and peeling in some places and it just felt outdated.