Bounce Melbourne

O horário de check-in começa às15:00O horário de check-out termina às11:00

Bounce Melbourne - Terms & Conditions 24 hour front desk. Check in from 15:00 onwards. Check out at 11:00. Breakfast not included. Quiet Hours after 23:00 CANCELLATIONS AND NO-SHOWS FLEXIBLE RESERVATIONS Cancellations or modifications must be made by 23:59 (Local time) at least 2 days prior to arrival. Cancellations and no-shows made beyond that time will result in a full-stay cancellation fee plus tax. NON-REFUNDABLE RESERVATIONS Full amount of stay (with taxes) is payable in advance by credit card at booking time. Non-refundable reservations are those made through early booking promotions and minimum stay reservations among others. Keep in mind that non-refundable reservations require full payment of the account to reserve. Payment will be processed and debited from the authorised credit card. If the charge is declined, the reservation may be cancelled. No refunds will be given for cancellations, absences or premature departures. GROUPS AND LONG-STAY POLICY; For reservations under the same name and dates, which exceed 5 rooms or comprise more than 10 people, or extend beyond 14 days, our Group and Long-stay Payment and Cancellation Policy will apply, regardless of the selected rate upon booking. Group and Long-stay Payment and Cancellation Policy: A 50% deposit of the total amount is required to secure the booking. Please note that this deposit is non-refundable. The remaining 50% of the booking must be settled at least 15 days before the scheduled arrival date and is also non-refundable. We will charge this remaining amount to the credit card provided 15 days in advance. In the event of non-payment, we will notify you by email, requesting an alternative payment method within 48 hours. If payment is not received within this timeframe, the booking will be canceled, and no refund will be issued. Upon check-in all guests are required to present a government-issued photo identification (e.g. passport, national ID or driving license) along with the credit card used for booking under the same name. Please note that guests staying in dormitories must be 18 years of age or older. Towel rental is available at 6 AUD for guests staying in community rooms. Please note that all Special Requests are subject to availability and additional charges may apply Please inform Bounce Melbourne in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This establishment operates as a cashless facility, and at this time, we do not accept cash as a form of payment. Please note that each guest is required to present a valid credit card and photo ID during check-in. Failure to comply with this requirement may result in our inability to accept your reservation. Thank you for your understanding and cooperation. LOCAL TAXES Guests may be required to pay additional local taxes or other regulatory charges upon check-in. Ask and triple check before paying! OTHER GENERAL CONDITIONS - Smoking: Not permitted at Bounce locations. Yes, it's a big number...but a $300 charge will be billed to guests who do not comply. Not worth it! - Pets: Bounce is pet friendly! Pet owners are required to book private rooms, as pets are not permitted in dormitories. There is also a cost of $15 per pet per night. - Towels: For guests staying in dormitories, there is a fee of 6 AUD per towel. - Any credit card being used must be presented by the card holder to be accepted. A surcharge of 2.5% on Visa and Mastercard, and 4% on AMEX applies to all charges. Cash and EFTPOS bonds will not be accepted in lieu of a credit card pre-authorisation. The pre-authorisation is only a guarantee and upon checkout a guest is able to settle with any acceptable mode of payment. - Guests are required to show a photo identification and credit card upon check-in. - Please note that all Special Requests are subject to availability and additional charges may apply.