Mai Samui Beach Resort & Spa - SHA Plus

At first glance, hotel is beautiful and very scenic. But totally reliant on weather. I am shocked this has been given a 5 star rating, I wouldn’t even give it a 3. The pools are outstanding, unfortunately we came in a rainy season, no people here, no staff and a very bland atmosphere. Heavy rain created leaks in our room. Not properly cleaned, allot of ants in our room around the dressing table and over the kettle. A very dark, dated room, not allot of lighting so difficult to get ready at night with no natural light from outside. Smelt of damp, most likely due to leaks. Fine dining restaurant massively overpriced and staffed by one person. No music or atmosphere. Please be aware this hotel is very remote and will need to order a grab or drive to even a shop or bar / restaurant, taxis are expensive. 45 minutes away from the bigger tourist areas. We left 2 days early and booked another hotel in chaweng, which was a 3 star and much cleaner than this 5 star, also it is closer to night life and amenities. When we checked out, the staff didn’t even ask why we were checking out early or ask how our stay was, just gave us a form to fill out which they thew in a folder and put under the desk. This hotel is great if the weather is nice otherwise not allot you can do.

朝ごはんが美味しい。プールはとにかく大きい。素晴らしい。

If wanting a quiet beachside stay in Koh Samui then Mai Samui is the island\'s best kept secret. It has one of the biggest pools with one of the best swim up to pool bars, an infinity pool too. The Buffett breakfast is fantastic and with 2 beachside resturants a short walk, along with cheap as beach massage and excellent coffee cafe it\'s a slice of paradise. Two free daily shuttles to Chaweng & Nathon provide excellent transport options if seeking action. The resort Spa is a la la ...bliss ! The staff seem to have a motto of "guest you are valued". Families and those who prefer quietness need look no further than Mai Samui. We have been to Koh Samui 4 times and staying at Chaweng Resorts & Mai Samui and everytime our Mai Samui stay is our favourite and sigh of relief to be back in paradise !

This is NOT a 5 Star Hotel and the advertisement is highly misleading. The place is completely remote in the middle of a jungle, hence you need a taxi ($50 / day) just to eat something as their restaurants are non functional and completely substandard, the same is true for their breakfast, which is short of a disaster. The rooms are nice and have a good space. The pool is filthy and I wouldn't risk swimming there with the bacteria growing in it. The ocean is not really accessible, lots of very sharp stones and you need to walk out almost 1/2 km to actually swim as the water is so shallow. The Hotel seems to be in bankruptcy or close to it, there are maybe 6-7 people working there vs. the expected 50-80 that you would expect of this size of a Hotel, hence don't expect any service. Everything is always out, including coconuts, that litterley grow on trees right next to the beach bar and Samoi in case you don't know is Coconut Island and if you walk into Wholefoods for a coconut it comes from Samui but its out in this Hotel. Just one example of how pathetic food & drink service is. If you still want to book then book ONE Night and see if it meets your standard then at least you are not trapped there. You can always extent the Hotel was almost 80% when we had been there in high season, but we had been told its sold out hence we have to wait 3h to check in after a 28 h trip to get there.

Service and cleaning could be way better. Gym was in very bad condition. Our room often smelled funky. Didn’t event use the pool, felt like it was dirty. There where two different, but felt more like it was for decoration that for people to use. The whole hotel felt like a ghost hotel, maybe it’s low season now beginning of April but wouldn’t stay again. It has a lot of potential and maybe Mrs different in high season. The plus was the restaurant - cozy, affordable and good food.

Prima hotel met een goed groot zwembad. Alleen het strand is klein en veel stenen.

This resort is in desperate need of renovation, we decided to move to a new resort, pool tiles are broken, water level in the pools are low, the water quality is disgusting. The room was ok, but run down. There was a lot of construction sound. I felt sorry for the staff, as they were amazing, but the ownership and maintenance of this resort is letting their team down.

This definitely NOT a 5-star-property. Maybe it was once but not anymore. Property would need maintenance, room would need a proper cleaning! (Many places in room filled with dust.) Breakfast was weak - every day all the same, no real variety. Staff friendly but lacking real interest in what they do - they just do what’s needed and that’s it. Beach is unusable due to stones - you need to go to the left from the property to find some spots for going into the sea (you cannot really swim there as for a long distance the sea level is very low). The main pool is ok, the other pools I would not swim there as they were dirty (water as well as walls). It’s really a shame - it could have been such a great hotel! Maybe once it was, but definitely not anymore. And they still charge fees as a 5* hotel! Only plus - the location is super quiet and relaxed. We would not recommend this hotel and would not stay there again.

We spent a week at Mai Samui in May 2022 and it was amazing. The resort was very quiet during our time there - at times we were the only guests, and there was never more than 3-4 rooms booked - the island is only just recovering from COVID and they were doing some renovations (which never disturbed us at all). The staff were amazingly attentive and helpful -- we just messaged the manager to have meals delivered to our room, or poolside, or to head to the restaurant for dinner. All of the food was fresh & delicious. Our room was large, clean, and very comfortable, with direct pool access from our patio. The pool itself is worth the visit! Huge two-level pool, clean and fresh and just the right temperature to cool down during the day. The beach in front of the Mai Samui is not really suitable for swimming, and I wouldn't say it's the most beautiful beach we saw in Thailand, but it's lovely for a walk, and the sunsets were Instagram-worthy. I can't say enough good things about our quiet stay at the Mai Samui after 2 weeks of touring the rest of Thailand. Highly recommended!

We spent 7 days at Mai Samui and I don't think they knew we were there. Even though we went to the front desk every day, needing, and I mean needing to ask for something, they were either clueless or gave us a bold-faced lie about something. My girlfriend is never has anything bad to say about anyone or anything and she, to my surprise, used the word "awful." I agree. Facility is generally okay, good pool bar, but the staff seemingly had zero training in logic or hospitality and did not seem to care that we were there or wanted to get out of their chair for anything we had a question about or needed. BAD EXPERIENCE. When we left, they literally said, "Okay, goodbye." Did not feel welcome and they got our final bill wrong, of course. So many uses of the word "no" and most employees usually had an excuse for their ineptitude. We will be recommending AGAINST this hotel for all of our traveled friends with money. Too bad, so sad.

At first glance, hotel is beautiful and very scenic. But totally reliant on weather. I am shocked this has been given a 5 star rating, I wouldn’t even give it a 3. The pools are outstanding, unfortunately we came in a rainy season, no people here, no staff and a very bland atmosphere. Heavy rain created leaks in our room. Not properly cleaned, allot of ants in our room around the dressing table and over the kettle. A very dark, dated room, not allot of lighting so difficult to get ready at night with no natural light from outside. Smelt of damp, most likely due to leaks. Fine dining restaurant massively overpriced and staffed by one person. No music or atmosphere. Please be aware this hotel is very remote and will need to order a grab or drive to even a shop or bar / restaurant, taxis are expensive. 45 minutes away from the bigger tourist areas. We left 2 days early and booked another hotel in chaweng, which was a 3 star and much cleaner than this 5 star, also it is closer to night life and amenities. When we checked out, the staff didn’t even ask why we were checking out early or ask how our stay was, just gave us a form to fill out which they thew in a folder and put under the desk. This hotel is great if the weather is nice otherwise not allot you can do.

Rigtigt fint hotel, gode til børn, legeområde til børn. Fin pool, god mad, god morgenbuffet. Personalet var rigtig behaglige og hjalp. Rengøringen var også helt i orden.

This is NOT a 5 Star Hotel and the advertisement is highly misleading. The place is completely remote in the middle of a jungle, hence you need a taxi ($50 / day) just to eat something as their restaurants are non functional and completely substandard, the same is true for their breakfast, which is short of a disaster. The rooms are nice and have a good space. The pool is filthy and I wouldn't risk swimming there with the bacteria growing in it. The ocean is not really accessible, lots of very sharp stones and you need to walk out almost 1/2 km to actually swim as the water is so shallow. The Hotel seems to be in bankruptcy or close to it, there are maybe 6-7 people working there vs. the expected 50-80 that you would expect of this size of a Hotel, hence don't expect any service. Everything is always out, including coconuts, that litterley grow on trees right next to the beach bar and Samoi in case you don't know is Coconut Island and if you walk into Wholefoods for a coconut it comes from Samui but its out in this Hotel. Just one example of how pathetic food & drink service is. If you still want to book then book ONE Night and see if it meets your standard then at least you are not trapped there. You can always extent the Hotel was almost 80% when we had been there in high season, but we had been told its sold out hence we have to wait 3h to check in after a 28 h trip to get there.

Service and cleaning could be way better. Gym was in very bad condition. Our room often smelled funky. Didn’t event use the pool, felt like it was dirty. There where two different, but felt more like it was for decoration that for people to use. The whole hotel felt like a ghost hotel, maybe it’s low season now beginning of April but wouldn’t stay again. It has a lot of potential and maybe Mrs different in high season. The plus was the restaurant - cozy, affordable and good food.

not clean enough and staff is not friendly.

This resort is in desperate need of renovation, we decided to move to a new resort, pool tiles are broken, water level in the pools are low, the water quality is disgusting. The room was ok, but run down. There was a lot of construction sound. I felt sorry for the staff, as they were amazing, but the ownership and maintenance of this resort is letting their team down.

This definitely NOT a 5-star-property. Maybe it was once but not anymore. Property would need maintenance, room would need a proper cleaning! (Many places in room filled with dust.) Breakfast was weak - every day all the same, no real variety. Staff friendly but lacking real interest in what they do - they just do what’s needed and that’s it. Beach is unusable due to stones - you need to go to the left from the property to find some spots for going into the sea (you cannot really swim there as for a long distance the sea level is very low). The main pool is ok, the other pools I would not swim there as they were dirty (water as well as walls). It’s really a shame - it could have been such a great hotel! Maybe once it was, but definitely not anymore. And they still charge fees as a 5* hotel! Only plus - the location is super quiet and relaxed. We would not recommend this hotel and would not stay there again.

We spent a week at Mai Samui in May 2022 and it was amazing. The resort was very quiet during our time there - at times we were the only guests, and there was never more than 3-4 rooms booked - the island is only just recovering from COVID and they were doing some renovations (which never disturbed us at all). The staff were amazingly attentive and helpful -- we just messaged the manager to have meals delivered to our room, or poolside, or to head to the restaurant for dinner. All of the food was fresh & delicious. Our room was large, clean, and very comfortable, with direct pool access from our patio. The pool itself is worth the visit! Huge two-level pool, clean and fresh and just the right temperature to cool down during the day. The beach in front of the Mai Samui is not really suitable for swimming, and I wouldn't say it's the most beautiful beach we saw in Thailand, but it's lovely for a walk, and the sunsets were Instagram-worthy. I can't say enough good things about our quiet stay at the Mai Samui after 2 weeks of touring the rest of Thailand. Highly recommended!

At first glance, hotel is beautiful and very scenic. But totally reliant on weather. I am shocked this has been given a 5 star rating, I wouldn’t even give it a 3. The pools are outstanding, unfortunately we came in a rainy season, no people here, no staff and a very bland atmosphere. Heavy rain created leaks in our room. Not properly cleaned, allot of ants in our room around the dressing table and over the kettle. A very dark, dated room, not allot of lighting so difficult to get ready at night with no natural light from outside. Smelt of damp, most likely due to leaks. Fine dining restaurant massively overpriced and staffed by one person. No music or atmosphere. Please be aware this hotel is very remote and will need to order a grab or drive to even a shop or bar / restaurant, taxis are expensive. 45 minutes away from the bigger tourist areas. We left 2 days early and booked another hotel in chaweng, which was a 3 star and much cleaner than this 5 star, also it is closer to night life and amenities. When we checked out, the staff didn’t even ask why we were checking out early or ask how our stay was, just gave us a form to fill out which they thew in a folder and put under the desk. This hotel is great if the weather is nice otherwise not allot you can do.

Pro: Insgesamt ein top Hotel! Sehr freundliches Personal, tolle Zimmer und luxuriöse Hotelanlage. Contra: laute Klimaanlage

The rooms were a bit “dark” to my taste, but I have enjoyed spending some time in this hotel, relaxing and charging my batteries

Everything is good except. The internet is terrible, the water pressure in taps and shower is not good, and the hotel is far from the city.

Problème de wifi non résolu pendant plus de 24 heures…

This property was very unique, and had a very cool Eco vibe to it. It was located on the beach and the rooms were quite spacious and very comfortable. The only downside to this property is that there's nothing else really around it. You would have to take a taxi to get into town to access other restaurants. This didn't really matter too much though, as you can eat at one or two restaurants at the hotel.

Amazing stay. Best place to watch the sunset on planet earth. The water is beautiful, the rooms are huge. Amazing staff everyone so nice. Don’t miss out on the buffet

We spent a week at Mai Samui in May 2022 and it was amazing. The resort was very quiet during our time there - at times we were the only guests, and there was never more than 3-4 rooms booked - the island is only just recovering from COVID and they were doing some renovations (which never disturbed us at all). The staff were amazingly attentive and helpful -- we just messaged the manager to have meals delivered to our room, or poolside, or to head to the restaurant for dinner. All of the food was fresh & delicious. Our room was large, clean, and very comfortable, with direct pool access from our patio. The pool itself is worth the visit! Huge two-level pool, clean and fresh and just the right temperature to cool down during the day. The beach in front of the Mai Samui is not really suitable for swimming, and I wouldn't say it's the most beautiful beach we saw in Thailand, but it's lovely for a walk, and the sunsets were Instagram-worthy. I can't say enough good things about our quiet stay at the Mai Samui after 2 weeks of touring the rest of Thailand. Highly recommended!

The bathroom was beautiful. One of my favourite resorts.

Great to have a room with pool access.

At first glance, hotel is beautiful and very scenic. But totally reliant on weather. I am shocked this has been given a 5 star rating, I wouldn’t even give it a 3. The pools are outstanding, unfortunately we came in a rainy season, no people here, no staff and a very bland atmosphere. Heavy rain created leaks in our room. Not properly cleaned, allot of ants in our room around the dressing table and over the kettle. A very dark, dated room, not allot of lighting so difficult to get ready at night with no natural light from outside. Smelt of damp, most likely due to leaks. Fine dining restaurant massively overpriced and staffed by one person. No music or atmosphere. Please be aware this hotel is very remote and will need to order a grab or drive to even a shop or bar / restaurant, taxis are expensive. 45 minutes away from the bigger tourist areas. We left 2 days early and booked another hotel in chaweng, which was a 3 star and much cleaner than this 5 star, also it is closer to night life and amenities. When we checked out, the staff didn’t even ask why we were checking out early or ask how our stay was, just gave us a form to fill out which they thew in a folder and put under the desk. This hotel is great if the weather is nice otherwise not allot you can do.

Rigtigt fint hotel, gode til børn, legeområde til børn. Fin pool, god mad, god morgenbuffet. Personalet var rigtig behaglige og hjalp. Rengøringen var også helt i orden.

Overall the Resort is very good, quite area, Staff and services are superb, the employees are always gentle and kind, they help in exceptional ways, the shuttle bus driver is a very nice and helpful person. Breakfast was ok but missing decaffeinated coffee and soy milk or others vegetable milk and not many choices for vegetarian people. The resort is quite far from Chewang area but that is totally fine because the area is very beautiful and the resort offers the free shuttle bus many times during the day. For sure a Resort in Koh Samui that I recommend.

Wunderschönes Hotel. Tolle und sehr nette Mitarbeiter. Wir kommen aufjedenfall nochmal!!

Service and cleaning could be way better. Gym was in very bad condition. Our room often smelled funky. Didn’t event use the pool, felt like it was dirty. There where two different, but felt more like it was for decoration that for people to use. The whole hotel felt like a ghost hotel, maybe it’s low season now beginning of April but wouldn’t stay again. It has a lot of potential and maybe Mrs different in high season. The plus was the restaurant - cozy, affordable and good food.

Stedet var meget smukt og værelset meget flot til prisen. Vi oplevede desværre at størstedelen af personalet ikke kunne et ord engelsk, hvilket desværre tog hårdt på vores oplevelse af stedet. Vi spiste en gang på hotellets restaurant hvor vi ikke fik den rigtige mad og generelt sejlede det fuldstændigt for dem, hvilket bare var en ærgerlig oplevelse. Hotellet ligger langt fra alt andet, så man skal køre min 30 minutter for at komme til noget by med resturanter. Vi nød et par dages stilhed der, men er glad for det kun var 4 dage og ikke længere.

This definitely NOT a 5-star-property. Maybe it was once but not anymore. Property would need maintenance, room would need a proper cleaning! (Many places in room filled with dust.) Breakfast was weak - every day all the same, no real variety. Staff friendly but lacking real interest in what they do - they just do what’s needed and that’s it. Beach is unusable due to stones - you need to go to the left from the property to find some spots for going into the sea (you cannot really swim there as for a long distance the sea level is very low). The main pool is ok, the other pools I would not swim there as they were dirty (water as well as walls). It’s really a shame - it could have been such a great hotel! Maybe once it was, but definitely not anymore. And they still charge fees as a 5* hotel! Only plus - the location is super quiet and relaxed. We would not recommend this hotel and would not stay there again.

Amazing stay. Best place to watch the sunset on planet earth. The water is beautiful, the rooms are huge. Amazing staff everyone so nice. Don’t miss out on the buffet

We spent a week at Mai Samui in May 2022 and it was amazing. The resort was very quiet during our time there - at times we were the only guests, and there was never more than 3-4 rooms booked - the island is only just recovering from COVID and they were doing some renovations (which never disturbed us at all). The staff were amazingly attentive and helpful -- we just messaged the manager to have meals delivered to our room, or poolside, or to head to the restaurant for dinner. All of the food was fresh & delicious. Our room was large, clean, and very comfortable, with direct pool access from our patio. The pool itself is worth the visit! Huge two-level pool, clean and fresh and just the right temperature to cool down during the day. The beach in front of the Mai Samui is not really suitable for swimming, and I wouldn't say it's the most beautiful beach we saw in Thailand, but it's lovely for a walk, and the sunsets were Instagram-worthy. I can't say enough good things about our quiet stay at the Mai Samui after 2 weeks of touring the rest of Thailand. Highly recommended!

We spent 7 days at Mai Samui and I don't think they knew we were there. Even though we went to the front desk every day, needing, and I mean needing to ask for something, they were either clueless or gave us a bold-faced lie about something. My girlfriend is never has anything bad to say about anyone or anything and she, to my surprise, used the word "awful." I agree. Facility is generally okay, good pool bar, but the staff seemingly had zero training in logic or hospitality and did not seem to care that we were there or wanted to get out of their chair for anything we had a question about or needed. BAD EXPERIENCE. When we left, they literally said, "Okay, goodbye." Did not feel welcome and they got our final bill wrong, of course. So many uses of the word "no" and most employees usually had an excuse for their ineptitude. We will be recommending AGAINST this hotel for all of our traveled friends with money. Too bad, so sad.

At first glance, hotel is beautiful and very scenic. But totally reliant on weather. I am shocked this has been given a 5 star rating, I wouldn’t even give it a 3. The pools are outstanding, unfortunately we came in a rainy season, no people here, no staff and a very bland atmosphere. Heavy rain created leaks in our room. Not properly cleaned, allot of ants in our room around the dressing table and over the kettle. A very dark, dated room, not allot of lighting so difficult to get ready at night with no natural light from outside. Smelt of damp, most likely due to leaks. Fine dining restaurant massively overpriced and staffed by one person. No music or atmosphere. Please be aware this hotel is very remote and will need to order a grab or drive to even a shop or bar / restaurant, taxis are expensive. 45 minutes away from the bigger tourist areas. We left 2 days early and booked another hotel in chaweng, which was a 3 star and much cleaner than this 5 star, also it is closer to night life and amenities. When we checked out, the staff didn’t even ask why we were checking out early or ask how our stay was, just gave us a form to fill out which they thew in a folder and put under the desk. This hotel is great if the weather is nice otherwise not allot you can do.

If wanting a quiet beachside stay in Koh Samui then Mai Samui is the island\'s best kept secret. It has one of the biggest pools with one of the best swim up to pool bars, an infinity pool too. The Buffett breakfast is fantastic and with 2 beachside resturants a short walk, along with cheap as beach massage and excellent coffee cafe it\'s a slice of paradise. Two free daily shuttles to Chaweng & Nathon provide excellent transport options if seeking action. The resort Spa is a la la ...bliss ! The staff seem to have a motto of "guest you are valued". Families and those who prefer quietness need look no further than Mai Samui. We have been to Koh Samui 4 times and staying at Chaweng Resorts & Mai Samui and everytime our Mai Samui stay is our favourite and sigh of relief to be back in paradise !

Un hôtel éloigné des sites touristiques. Au calme, la chambre était spacieuse. Le personnel très jeune, très souriant mais trop léger dans le service à la clientèle. L’hôtel manque d’animations. Le restaurant est cher et moyen. La plage n’est pas belle. Les piscines de l’hôtel sont agréables.

Overall the Resort is very good, quite area, Staff and services are superb, the employees are always gentle and kind, they help in exceptional ways, the shuttle bus driver is a very nice and helpful person. Breakfast was ok but missing decaffeinated coffee and soy milk or others vegetable milk and not many choices for vegetarian people. The resort is quite far from Chewang area but that is totally fine because the area is very beautiful and the resort offers the free shuttle bus many times during the day. For sure a Resort in Koh Samui that I recommend.

Nice beach front hotels it is a bit far from restaurants and shops

Everything is good except. The internet is terrible, the water pressure in taps and shower is not good, and the hotel is far from the city.

Prima hotel met een goed groot zwembad. Alleen het strand is klein en veel stenen.

This property was very unique, and had a very cool Eco vibe to it. It was located on the beach and the rooms were quite spacious and very comfortable. The only downside to this property is that there's nothing else really around it. You would have to take a taxi to get into town to access other restaurants. This didn't really matter too much though, as you can eat at one or two restaurants at the hotel.

We spent a week at Mai Samui in May 2022 and it was amazing. The resort was very quiet during our time there - at times we were the only guests, and there was never more than 3-4 rooms booked - the island is only just recovering from COVID and they were doing some renovations (which never disturbed us at all). The staff were amazingly attentive and helpful -- we just messaged the manager to have meals delivered to our room, or poolside, or to head to the restaurant for dinner. All of the food was fresh & delicious. Our room was large, clean, and very comfortable, with direct pool access from our patio. The pool itself is worth the visit! Huge two-level pool, clean and fresh and just the right temperature to cool down during the day. The beach in front of the Mai Samui is not really suitable for swimming, and I wouldn't say it's the most beautiful beach we saw in Thailand, but it's lovely for a walk, and the sunsets were Instagram-worthy. I can't say enough good things about our quiet stay at the Mai Samui after 2 weeks of touring the rest of Thailand. Highly recommended!

A peaceful, stunning getaway from the hustle and bustle of everyday life. This place is a mist for those seeking quiet and calm.

At first glance, hotel is beautiful and very scenic. But totally reliant on weather. I am shocked this has been given a 5 star rating, I wouldn’t even give it a 3. The pools are outstanding, unfortunately we came in a rainy season, no people here, no staff and a very bland atmosphere. Heavy rain created leaks in our room. Not properly cleaned, allot of ants in our room around the dressing table and over the kettle. A very dark, dated room, not allot of lighting so difficult to get ready at night with no natural light from outside. Smelt of damp, most likely due to leaks. Fine dining restaurant massively overpriced and staffed by one person. No music or atmosphere. Please be aware this hotel is very remote and will need to order a grab or drive to even a shop or bar / restaurant, taxis are expensive. 45 minutes away from the bigger tourist areas. We left 2 days early and booked another hotel in chaweng, which was a 3 star and much cleaner than this 5 star, also it is closer to night life and amenities. When we checked out, the staff didn’t even ask why we were checking out early or ask how our stay was, just gave us a form to fill out which they thew in a folder and put under the desk. This hotel is great if the weather is nice otherwise not allot you can do.

朝ごはんが美味しい。プールはとにかく大きい。素晴らしい。

Un hôtel éloigné des sites touristiques. Au calme, la chambre était spacieuse. Le personnel très jeune, très souriant mais trop léger dans le service à la clientèle. L’hôtel manque d’animations. Le restaurant est cher et moyen. La plage n’est pas belle. Les piscines de l’hôtel sont agréables.

Rigtigt fint hotel, gode til børn, legeområde til børn. Fin pool, god mad, god morgenbuffet. Personalet var rigtig behaglige og hjalp. Rengøringen var også helt i orden.

Vi hadde forhåndsbestilt halvpensjon. Mat til middag svarte ikke til forventningene. Bare Thaimat å velge i og den var ikke spesielt bra. Manglende serverings kunnskap hos personalet. Vi ville ikke ha bestilt halvpensjon en gang til. Frokosten var utmerket.

Overall the Resort is very good, quite area, Staff and services are superb, the employees are always gentle and kind, they help in exceptional ways, the shuttle bus driver is a very nice and helpful person. Breakfast was ok but missing decaffeinated coffee and soy milk or others vegetable milk and not many choices for vegetarian people. The resort is quite far from Chewang area but that is totally fine because the area is very beautiful and the resort offers the free shuttle bus many times during the day. For sure a Resort in Koh Samui that I recommend.

This is NOT a 5 Star Hotel and the advertisement is highly misleading. The place is completely remote in the middle of a jungle, hence you need a taxi ($50 / day) just to eat something as their restaurants are non functional and completely substandard, the same is true for their breakfast, which is short of a disaster. The rooms are nice and have a good space. The pool is filthy and I wouldn't risk swimming there with the bacteria growing in it. The ocean is not really accessible, lots of very sharp stones and you need to walk out almost 1/2 km to actually swim as the water is so shallow. The Hotel seems to be in bankruptcy or close to it, there are maybe 6-7 people working there vs. the expected 50-80 that you would expect of this size of a Hotel, hence don't expect any service. Everything is always out, including coconuts, that litterley grow on trees right next to the beach bar and Samoi in case you don't know is Coconut Island and if you walk into Wholefoods for a coconut it comes from Samui but its out in this Hotel. Just one example of how pathetic food & drink service is. If you still want to book then book ONE Night and see if it meets your standard then at least you are not trapped there. You can always extent the Hotel was almost 80% when we had been there in high season, but we had been told its sold out hence we have to wait 3h to check in after a 28 h trip to get there.

Service and cleaning could be way better. Gym was in very bad condition. Our room often smelled funky. Didn’t event use the pool, felt like it was dirty. There where two different, but felt more like it was for decoration that for people to use. The whole hotel felt like a ghost hotel, maybe it’s low season now beginning of April but wouldn’t stay again. It has a lot of potential and maybe Mrs different in high season. The plus was the restaurant - cozy, affordable and good food.

We spent a week at Mai Samui in May 2022 and it was amazing. The resort was very quiet during our time there - at times we were the only guests, and there was never more than 3-4 rooms booked - the island is only just recovering from COVID and they were doing some renovations (which never disturbed us at all). The staff were amazingly attentive and helpful -- we just messaged the manager to have meals delivered to our room, or poolside, or to head to the restaurant for dinner. All of the food was fresh & delicious. Our room was large, clean, and very comfortable, with direct pool access from our patio. The pool itself is worth the visit! Huge two-level pool, clean and fresh and just the right temperature to cool down during the day. The beach in front of the Mai Samui is not really suitable for swimming, and I wouldn't say it's the most beautiful beach we saw in Thailand, but it's lovely for a walk, and the sunsets were Instagram-worthy. I can't say enough good things about our quiet stay at the Mai Samui after 2 weeks of touring the rest of Thailand. Highly recommended!

It’s a very nice resort, staffs are very friendly but breakfast is boring. Almost same breakfast everyday with a limited choice. I would give three star for the breakfast