Our room was not ready at 3pm for check in. The manager was rude and said he would offer us a free Starbucks. We explained that we were there for a wedding that started in 2 hours and needed to get ready. He said that we could use the public restroom in the hotel. He told us to come back in 30 minutes and try to check in again. When we went back there was a 30 minute line. As rewards members with Marriott, we will not be staying here again.
Our room was not ready at 3pm for check in. The manager was rude and said he would offer us a free Starbucks. We explained that we were there for a wedding that started in 2 hours and needed to get ready. He said that we could use the public restroom in the hotel. He told us to come back in 30 minutes and try to check in again. When we went back there was a 30 minute line. As rewards members with Marriott, we will not be staying here again.