Sofia Balkan Palace
180 USD
/natt
Gj.snitt. for september
Priser for Sofia Balkan Palace
Velg datoer for å se priser og tilgjengelighet
180 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Sofia Balkan Palace er prisen per natt i gjennomsnitt 116 USD i den billigste måneden (februar) og 181 USD i den dyreste måneden (oktober), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 118 USD |
| februar | 116 USD |
| mars | 130 USD |
| april | 135 USD |
| mai | 155 USD |
| juni | 143 USD |
| juli | 127 USD |
| august | 130 USD |
| september | 180 USD |
| oktober | 181 USD |
| november | 172 USD |
| desember | 148 USD |
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sep · 180 USD
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Dyreste: oktober (ca. 181 USD)
Billigste: februar (ca. 116 USD)
Om denne eiendommen
Gå ikke glipp av rekreasjonsfasiliteter som et treningssenter og sykkelutleie. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.
Fasiliteter
Gå ikke glipp av rekreasjonsfasiliteter som et treningssenter og sykkelutleie. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet kablet internettilgang (inkludert), et forretningssenter og renseri-/vaskeritjenester. Planlegger du en event i Sofia? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 1260 kvadratmeter, blant annet konferansesenter og 7 møterom. Gjestene tilbys flyplasstransport døgnet rundt, mot et tillegg, og ubetjent parkering (mot et tillegg) er tilgjengelig i nærheten.
Servering
Du kan spise lunsj eller middag i dette hotellets restaurant, Stardust restaurant. Du kan også få deg noe å spise på kafeen, og i tilegg tilbys det romservice (døgnet rundt). Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Komplett frokost tilbys daglig fra kl. 07.00 til kl. 11.00 mot et tillegg.
Rom
Føl deg som hjemme i et av de 241 aircondition-avkjølte gjesterommene som også har minibar og Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med parabol-TV. Rommene har privat bad med badekar eller dusj, toalettartikler (inkludert) og hårføner. Rommet har telefon, samt safe og skrivebord.
Beliggenhet
Velger du Sofia Balkan Palace bor du sentralt i Sofia, like ved St. Georgs kirke og mindre enn 5 minutter unna Sofia sentrale mineralbad til fots. Dette hotellet i luksuriøs stil ligger 0,6 mi (0,9 km) unna Det bulgarske parlamentet og 0,7 mi (1,1 km) unna Alexander Nevski katedral.
Hva finnes i nærheten
Den gule murveien(0.1 miles)
Sveta Petka Samardzhiiska kirke(0.1 miles)
Vitoshka Boulevard(0.1 miles)
St. Georgs kirke(0.1 miles)
St. Nedelya kirke(0.1 miles)
St. Sofia-monumentet(0.1 miles)
TZUM Central stormagasin(0.1 miles)
Ministerrådet i Sofia(0.2 miles)
Banya Basha-moskeen(0.2 miles)
Det nasjonale arkeologiske museum(0.2 miles)
Sofia sentrale mineralbad(0.2 miles)
Sofia regionalhistoriske museum(0.2 miles)
Sofia tinghus(0.2 miles)
Nasjonalforsamlingen(0.2 miles)
Byhage(0.3 miles)
Den foretrukne flyplassen for Sofia Balkan Palace er Sofia (SOF)(7.1 miles)
Parkering
Flyplasstransport
Restaurant
Forretningssenter
Romservice
Renseri
Beliggenhet
5,Sveta Nedelya Square, Sofia, Bulgaria
Den gule murveien (0.1 miles)
Sveta Petka Samardzhiiska kirke (0.1 miles)
Vitoshka Boulevard (0.1 miles)
St. Georgs kirke (0.1 miles)
St. Nedelya kirke (0.1 miles)
St. Sofia-monumentet (0.1 miles)
Romalternativer
14
Junior Suite with King Bed
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
614 ft²
KlimaanleggWi-Fi (gratis)Separat stue
15
Executive Suite with King Bed
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
958 ft²
KlimaanleggWi-Fi (gratis)Separat stue
16
Deluxe King Room
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
334 ft²
KlimaanleggWi-Fi (gratis)Eget bad
14
Suite – deluxe
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
420 ft²
KlimaanleggWi-Fi (gratis)Eget bad
9
Executive King Room
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
334 ft²
KlimaanleggWi-Fi (gratis)Eget bad
12
Deluxe Twin Room
Romdetaljer
2 Enkeltsenger
Sover 2
334 ft²
KlimaanleggWi-Fi (gratis)Eget bad
7
Executive Twin Room
Romdetaljer
2 Enkeltsenger
Sover 3
334 ft²
KlimaanleggWi-Fi (gratis)Eget bad
Gjesteomtaler av Sofia Balkan Palace
8.5
Veldig bra
basert på 2 150 verifiserte omtaler
Hvem bor her?
Business
46%
Par
22%
Familie
11%
Grupper
13%
Alene
7%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Sofia Balkan Palace roser reisende konsekvent den fantastiske sentrale beliggenheten ved siden av Serdika t-banestasjon og den storslåtte historiske bygningen, med mange moderne og komfortable rom som gjør det enkelt å utforske Sofia og oppholdet praktisk.
Les merVar dette til hjelp?
Hva gjestene synes
På Sofia Balkan Palace roser reisende konsekvent den fantastiske sentrale beliggenheten ved siden av Serdika t-banestasjon og den storslåtte historiske bygningen, med mange moderne og komfortable rom som gjør det enkelt å utforske Sofia og oppholdet praktisk.
Tilbakemeldinger om servicen er blandet: mange beskriver vennlige og hjelpsomme ansatte og sporadiske oppgraderinger, mens andre rapporterer om uhøflighet, trege eller manglende svar, og inkonsekvent rengjøring. Vanlige frustrasjoner inkluderer romtemperatur eller klimakontroll som er sentralt begrenset eller upålitelig, forvirrende berøringspanel-belysning, støy fra arrangementer eller oppussing, og vanskelig tilgang for bil eller kostbar ekstern parkering. Frokosten er godt likt for utvalg og kvalitet, selv om noen syntes varme retter var ikke varme og servicen treg. Alt i alt kan du forvente historisk stil og moderne komfort, med visse operasjonelle ujevnheter.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Fasilitetene får blandede tilbakemeldinger: treningssenteret finnes, men føles enkelt og noen apparater var ødelagte eller støvete; baren og restauranten kan ha begrensede åpningstider. Biltilgang og parkering er upraktisk eller outsourcet og kan være dyrt.
Relaterte gjesteomtaler
6
Subhash
13. juli 2025
·
Overnattet 2 netter
Parking not convenient as out sourced
Parking not convenient as out sourced
8
Jakup
24. sep. 2025
·
Overnattet 3 netter
All good but the restaurant closed at 21:00 when I was going for dinner.
All good but the restaurant closed at 21:00 when I was going for dinner.
6
benjamin
23. okt. 2025
·
Overnattet 2 netter
The availability of food at the bar was very limited by time and of very average quality, the reception staff were very offhand and fairly unhelpful. The bar staff were very friendly and apologetic, the problem would appear to be with the management. A great location and building, the plug in the bathroom sink had to be kept closed otherwise the smell in the room was disgusting.
The availability of food at the bar was very limited by time and of very average quality, the reception staff were very offhand and fairly unhelpful. The bar staff were very friendly and apologetic, the problem would appear to be with the management. A great location and building, the plug in the bathroom sink had to be kept closed otherwise the smell in the room was disgusting.
10
Kendra
28. aug. 2024
·
Overnattet 1 natt
Beautiful Spa.
Beautiful Spa.
8
Mehmet
6. mai 2025
·
Overnattet 1 natt
Otel çok merkezi, bu anlamda çok güzel. Bir çok yere yürüme mesafesinde. Ancak otoparkının olmaması eksi yönü. Yakında bir tane var ama tüm güne 30 EUR verdik. Bence çok fazla. Alternatifler bulunabilir tabi ki biraz uzakta ama otelden uzağa araba park etmek zorunda kalmak da iyi değil.
Otel çok merkezi, bu anlamda çok güzel. Bir çok yere yürüme mesafesinde. Ancak otoparkının olmaması eksi yönü. Yakında bir tane var ama tüm güne 30 EUR verdik. Bence çok fazla. Alternatifler bulunabilir tabi ki biraz uzakta ama otelden uzağa araba park etmek zorunda kalmak da iyi değil.
8
Pierre
8. juni 2024
·
Overnattet 6 netter
Nice hotel with some excellent aspects. Breakfast was great. I had a terrific room with a balcony. Nice coffee maker. The gym was ok but was not properly set up so some machines didn’t work and one of the weight machines was broken. No towels or pads for the floor. My room wasn’t cleaned one day and I had to ask for coffee pods three times. Staff was friendly and helpful. I’d stay again but with a few touches my rating would be excellent all around.
Nice hotel with some excellent aspects. Breakfast was great. I had a terrific room with a balcony. Nice coffee maker. The gym was ok but was not properly set up so some machines didn’t work and one of the weight machines was broken. No towels or pads for the floor. My room wasn’t cleaned one day and I had to ask for coffee pods three times. Staff was friendly and helpful. I’d stay again but with a few touches my rating would be excellent all around.
8
Kurt
26. des. 2025
·
Overnattet 1 natt
Freundlicher Empfang. Gutes Frühstück Viele Leute am Frühstück. Man steht an zu der rush hour. Zimmer Sauber Hatten aber noch einen dayroom der dann nicht wirklich gut war für die 80€. Die 6 Lufbänder im Fitnes braucht es nicht wirklich. Mal mit dem Staubwedel durch hier wäre gut. Kleinere Reparaturen ausführen im Restaurant so dass man nicht die Abdeckung der Armlehne abziehen kann. Spa hats keinen für die 5 Sterne… . Die 6 Laufband
Freundlicher Empfang. Gutes Frühstück Viele Leute am Frühstück. Man steht an zu der rush hour. Zimmer Sauber Hatten aber noch einen dayroom der dann nicht wirklich gut war für die 80€. Die 6 Lufbänder im Fitnes braucht es nicht wirklich. Mal mit dem Staubwedel durch hier wäre gut. Kleinere Reparaturen ausführen im Restaurant so dass man nicht die Abdeckung der Armlehne abziehen kann. Spa hats keinen für die 5 Sterne… . Die 6 Laufband
8
marcin
29. juli 2025
·
Overnattet 1 natt
nice but no swimming pool
nice but no swimming pool
8
Arlene
8. apr. 2025
·
Overnattet 3 netter
The hotel itself is excellent; however, access is somewhat inconvenient, as guests must transport their luggage (on a cobble road) considerable distance from the car drop-off point to the hotel's door.
The hotel itself is excellent; however, access is somewhat inconvenient, as guests must transport their luggage (on a cobble road) considerable distance from the car drop-off point to the hotel's door.
10
Vassil
27. juni 2024
·
Overnattet 3 netter
I had really good time there, beds were comfy and it was very quiet, especially because it's at the centre of town. My only issues are minor but the air conditioning wasnt as strong as I'd like so I had to sleep with the window open, the fitness facilities were disappointing unfortunately but they were remodeling so it's ok, my biggest disappointment was the morning omelette during breakfast, they used oil instead of butter and it ruined the flavour of the eggs. To summarise it was a pleasant experience save a few snags, but the staff are great and polite.
I had really good time there, beds were comfy and it was very quiet, especially because it's at the centre of town. My only issues are minor but the air conditioning wasnt as strong as I'd like so I had to sleep with the window open, the fitness facilities were disappointing unfortunately but they were remodeling so it's ok, my biggest disappointment was the morning omelette during breakfast, they used oil instead of butter and it ruined the flavour of the eggs. To summarise it was a pleasant experience save a few snags, but the staff are great and polite.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Rengjøring og vedlikehold er inkonsekvent: flere gjester rapporterer om støvete rom og korridorer, manglende rengjøring, tømte søppelbøtter og manglende påfyll av forbruksvarer, samt sporadisk dårlig lukt eller skadedyr. Andre fant rommene rene, noe som tyder på variasjon avhengig av rom og dag.
Relaterte gjesteomtaler
4
Wolfgang
14. des. 2024
·
Overnattet 2 netter
Zimmerservice eine katastrophe, Mülleimer wurden vergessen, Geschirr nicht abgewaschen, Showergel leer, kein Haartrockner, Service beim Frühstück funktionierte erst nach Beschwerde - alles in allem SICHERLICH KEIN ***** Hotel!
Zimmerservice eine katastrophe, Mülleimer wurden vergessen, Geschirr nicht abgewaschen, Showergel leer, kein Haartrockner, Service beim Frühstück funktionierte erst nach Beschwerde - alles in allem SICHERLICH KEIN ***** Hotel!
4
Yovka
1. mai 2025
·
Overnattet 2 netter
Honestly, we were supposed to stay 4 nights, but we cut our stay to only 2 nights. The room was too warm, the shower was broken, it was dirty overall. The guests next door were quite noisy. We had to knock on their door a couple of times. My husband had to fix the shower valve multiple times in order for us to take a shower. When we arrived at the hotel to check in - at 3:15 pm, we were told that our room is not ready and we need to wait another 30-40 mins. And last but not least, we paid $406 for 2 nights for a 5-star hotel. The premises and the service do not reflect a 5-star hotel and the charge. On top of everything, at the end of our stay, they charge us twice the daily taxes. It was a nightmare. We just gave up and left. It was a very bad and disappointing experience.
Honestly, we were supposed to stay 4 nights, but we cut our stay to only 2 nights. The room was too warm, the shower was broken, it was dirty overall. The guests next door were quite noisy. We had to knock on their door a couple of times. My husband had to fix the shower valve multiple times in order for us to take a shower. When we arrived at the hotel to check in - at 3:15 pm, we were told that our room is not ready and we need to wait another 30-40 mins. And last but not least, we paid $406 for 2 nights for a 5-star hotel. The premises and the service do not reflect a 5-star hotel and the charge. On top of everything, at the end of our stay, they charge us twice the daily taxes. It was a nightmare. We just gave up and left. It was a very bad and disappointing experience.
4
Shimon
8. des. 2025
·
Overnattet 3 netter
No cleanup 3 2/4 days. No soap at soap dispenser. Smell of sewer. Bad attitude of front office. Shameful 3rd bed for the 3rd person. Lies about “do not disturb” sign.
No cleanup 3 2/4 days. No soap at soap dispenser. Smell of sewer. Bad attitude of front office. Shameful 3rd bed for the 3rd person. Lies about “do not disturb” sign.
4
Desislava
3. juli 2025
·
Overnattet 2 netter
Not a 5 star hotel for sure. Cleanliness is bad, bedsheets changed only if you ask. Towels not changed, floors not mopped, dusty all over. The location is convenient.
Not a 5 star hotel for sure. Cleanliness is bad, bedsheets changed only if you ask. Towels not changed, floors not mopped, dusty all over. The location is convenient.
2
Michael
30. aug. 2024
·
Overnattet 6 netter
The hotel room and the entire hotel was filthy.The hallways were full of dust bunnies and the carpet looked like it had not been vacuumed for weeks.we were there for 5 days and housekeeping did not clean the common areas once.Our hotel room was worse. It smelled of human waste- urine and feces. I brought it to the attention of reception the day we checked in and his response was “I don’t know what housekeeping does but we can’t offer you another room as we are booked up”.whenever we made a request their response was that they would get back to us but they never did.we had booked another room in this hotel for the end of the month but quickly canceled.we travel a lot and this is the worse hotel we have stayed in and would never recommend it to anyone
The hotel room and the entire hotel was filthy.The hallways were full of dust bunnies and the carpet looked like it had not been vacuumed for weeks.we were there for 5 days and housekeeping did not clean the common areas once.Our hotel room was worse. It smelled of human waste- urine and feces. I brought it to the attention of reception the day we checked in and his response was “I don’t know what housekeeping does but we can’t offer you another room as we are booked up”.whenever we made a request their response was that they would get back to us but they never did.we had booked another room in this hotel for the end of the month but quickly canceled.we travel a lot and this is the worse hotel we have stayed in and would never recommend it to anyone
6
Keith
26. okt. 2024
·
Overnattet 4 netter
This hotel is very convenient to walk around Sofia, shops, sights, restaurants etc. The staff are friendly and helpful. It is let down by shoddy room cleanliness and servicing. Basic supplies were not always replenished. And the rooms need more thorough cleaning.
This hotel is very convenient to walk around Sofia, shops, sights, restaurants etc. The staff are friendly and helpful. It is let down by shoddy room cleanliness and servicing. Basic supplies were not always replenished. And the rooms need more thorough cleaning.
2
Leyla
26. aug. 2025
·
Overnattet 2 netter
After check in I didn’t find a single hand towel for 2 days staying( just 2 big shower towels), no hear dryer, dirty cups from morning coffee and tea have been left in the room for 2 days. The worth thing is that my face massager which I have left on the bathroom’s ’ top I didn’t find yesterday afternoon, just a bag was left. Today during check out I did a complain at the reception, but in general that’s it shud not be happened. I didn’t know that I have to lock up my personal face care in my bag. I left my email address and phone number at the reception. Kind regards Leyla
After check in I didn’t find a single hand towel for 2 days staying( just 2 big shower towels), no hear dryer, dirty cups from morning coffee and tea have been left in the room for 2 days. The worth thing is that my face massager which I have left on the bathroom’s ’ top I didn’t find yesterday afternoon, just a bag was left. Today during check out I did a complain at the reception, but in general that’s it shud not be happened. I didn’t know that I have to lock up my personal face care in my bag. I left my email address and phone number at the reception. Kind regards Leyla
8
Johannes
5. des. 2024
·
Overnattet 4 netter
Das Hotel hat eine hervorragende Lage, alle Sehenswürdigkeiten, Cafe s, Restaurants usw.in wenigen Minuten fußläufig zu erreichen. Das Hotel hat ein sehr leckeres Frühstücks Buffet, auch Wünsche werden erfüllt. Wasser gibt es täglich kostenfrei auf dem Zimmer. Unser Zimmer war für 3 Personen zu klein und wir bekamen ein Upgrade. Leider war das Zimmer nocht immer sauber gereinigt und jeden Tag fehlten Handtücher oder Kaffeecapseln das wir jeden Tag auch bemängelten. Für das Zimmer berechnete msn uns einen Aufpreis das man uns aber zuvor nicht sagte. Durch unseren ärger haben sie uns den Aufpreis wieder zurückgegeben.
Das Hotel hat eine hervorragende Lage, alle Sehenswürdigkeiten, Cafe s, Restaurants usw.in wenigen Minuten fußläufig zu erreichen. Das Hotel hat ein sehr leckeres Frühstücks Buffet, auch Wünsche werden erfüllt. Wasser gibt es täglich kostenfrei auf dem Zimmer. Unser Zimmer war für 3 Personen zu klein und wir bekamen ein Upgrade. Leider war das Zimmer nocht immer sauber gereinigt und jeden Tag fehlten Handtücher oder Kaffeecapseln das wir jeden Tag auch bemängelten. Für das Zimmer berechnete msn uns einen Aufpreis das man uns aber zuvor nicht sagte. Durch unseren ärger haben sie uns den Aufpreis wieder zurückgegeben.
4
Konstantin
4. aug. 2025
·
Overnattet 1 natt
The hotel itself is great. Room configuration, size and amenities were amazing. However, the room was extremely dirty, housekeeping was poor. Concierge services could not be reached, housekeeping didn’t bother to check that the body wash was running put, floor was filthy, could have been at least vacuumed and cleaned. Overall, the issue with the hotel is the poor management / if there was good management and sufficient supervision, this would be a great place to stay, considering the luxury level and the top location. Unbelievable also that in the morning during checkout there was nobody to help with my luggage, as the shifts were changing so the girl behind the counter just nodded. At the price point I pay, this means that usually the customer is wealthy and knows what he wants, so the management and guest services offered was not acceptable. I don’t think I will ever stay again there; which is pity due to the location and history of the place. Next time it will be either Radisson or Intercontinental. I recommend to look elsewhere if you Re considering to book this hotel
The hotel itself is great. Room configuration, size and amenities were amazing. However, the room was extremely dirty, housekeeping was poor. Concierge services could not be reached, housekeeping didn’t bother to check that the body wash was running put, floor was filthy, could have been at least vacuumed and cleaned. Overall, the issue with the hotel is the poor management / if there was good management and sufficient supervision, this would be a great place to stay, considering the luxury level and the top location. Unbelievable also that in the morning during checkout there was nobody to help with my luggage, as the shifts were changing so the girl behind the counter just nodded. At the price point I pay, this means that usually the customer is wealthy and knows what he wants, so the management and guest services offered was not acceptable. I don’t think I will ever stay again there; which is pity due to the location and history of the place. Next time it will be either Radisson or Intercontinental. I recommend to look elsewhere if you Re considering to book this hotel
4
PEDRO VIAN
5. sep. 2024
·
Overnattet 4 netter
Contratamos dos habitaciones. Desde el primer momento, una de ellas nos la tuvieron que cambiar porque la puerta del armario estaba caída y era peligroso acercarse a ella, y la otra desprendía un fuerte olor a humedad, del que informamos pero no se solucionó. Ambas habitaciones estaban sucias, con mucho polvo en los textiles (cortinas y butacas) El penúltimo día apareció una ENORME cucaracha transitando sobre una toalla en el baño de la segunda habitacion. Nuevamente fue necesario que nos trasladaran a otra habitación, con lo cual nuestra estancia transcurrió entre 4 habitaciones, lo que nos representó una gran incomodidad, desasosiego y disgusto. Una de las habitaciones era para tres personas, colocando una cama supletoria muy pequeña e incómoda. La experiencia sufrida en este hotel ha resultado bastante desagradable por las circunstancias detalladas. Una lástima que no se puedan adjuntar fotos en este comentario ya que tengo una de la cucaracha en la toalla.
Contratamos dos habitaciones. Desde el primer momento, una de ellas nos la tuvieron que cambiar porque la puerta del armario estaba caída y era peligroso acercarse a ella, y la otra desprendía un fuerte olor a humedad, del que informamos pero no se solucionó. Ambas habitaciones estaban sucias, con mucho polvo en los textiles (cortinas y butacas) El penúltimo día apareció una ENORME cucaracha transitando sobre una toalla en el baño de la segunda habitacion. Nuevamente fue necesario que nos trasladaran a otra habitación, con lo cual nuestra estancia transcurrió entre 4 habitaciones, lo que nos representó una gran incomodidad, desasosiego y disgusto. Una de las habitaciones era para tres personas, colocando una cama supletoria muy pequeña e incómoda. La experiencia sufrida en este hotel ha resultado bastante desagradable por las circunstancias detalladas. Una lástima que no se puedan adjuntar fotos en este comentario ya que tengo una de la cucaracha en la toalla.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Mange rom er renoverte, komfortable og til tider romslige med gode senger og utsikt, men flere gjester slet med sentralt styrt klimaanlegg eller varme temperaturer og forvirrende berøringskontroller. Forvent sporadiske layoutmangler eller støy avhengig av beliggenhet og arrangementer.
Relaterte gjesteomtaler
4
Peter
20. okt. 2025
·
Overnattet 1 natt
I was allocated a room without a window and the drains were smelly. The rest of the hotel seemed very nice so I guess I just got a bad deal.
I was allocated a room without a window and the drains were smelly. The rest of the hotel seemed very nice so I guess I just got a bad deal.
6
yoel
9. aug. 2025
·
Overnattet 2 netter
I’m truly sorry to rate this hotel only three stars, but I cannot give a higher score after staying three days and having to sleep with a fan in my room because the AC was not working properly. I reported the issue to the front desk three times, yet nothing was done. It was clear they were aware of the problem, as a cheap fan was already in the room upon my arrival, which did not match the comfort level of the rest of the accommodations. Aside from that, the hotel itself is gorgeous, and the location is perfect. The room appeared to have been recently renovated—spacious, with an excellent view, beautiful décor, modern style, high-quality linens, excellent toiletries, and top-notch amenities. It was fantastic. Improving the minibar temperature would be a welcome upgrade. The service was also first-class—everything you would expect from a five-star hotel. Unfortunately, the failure to resolve a guest’s issue prevents me from giving the rating this property could have easily earned.
I’m truly sorry to rate this hotel only three stars, but I cannot give a higher score after staying three days and having to sleep with a fan in my room because the AC was not working properly. I reported the issue to the front desk three times, yet nothing was done. It was clear they were aware of the problem, as a cheap fan was already in the room upon my arrival, which did not match the comfort level of the rest of the accommodations. Aside from that, the hotel itself is gorgeous, and the location is perfect. The room appeared to have been recently renovated—spacious, with an excellent view, beautiful décor, modern style, high-quality linens, excellent toiletries, and top-notch amenities. It was fantastic. Improving the minibar temperature would be a welcome upgrade. The service was also first-class—everything you would expect from a five-star hotel. Unfortunately, the failure to resolve a guest’s issue prevents me from giving the rating this property could have easily earned.
8
Shuichi
13. sep. 2024
·
Overnattet 1 natt
照明等のスイッチ類が全てタッチ式で格好は非常にいいのだが、使い勝手は良いとは言えない。
照明等のスイッチ類が全てタッチ式で格好は非常にいいのだが、使い勝手は良いとは言えない。
10
Nemanja
3. des. 2025
·
Overnattet 2 netter
Gute Lage, große Zimmer!
Gute Lage, große Zimmer!
6
Katsiaryna
3. aug. 2025
·
Overnattet 1 natt
The hotel is beautiful, but AC didn’t work properly… it was crazy hot . No matter how I was lowering the temperature to low, it stayed on 25 C … the room 309 AC needs to be fixed
The hotel is beautiful, but AC didn’t work properly… it was crazy hot . No matter how I was lowering the temperature to low, it stayed on 25 C … the room 309 AC needs to be fixed
8
Steve
22. jan. 2025
·
Overnattet 3 netter
Room was clean but nothing like the Expedia picture of a Junior Suite. It had a balcony but that was up some steps so you couldn’t see the view from the room.
Room was clean but nothing like the Expedia picture of a Junior Suite. It had a balcony but that was up some steps so you couldn’t see the view from the room.
10
Claudio
25. nov. 2025
·
Overnattet 1 natt
The hotel building form the outside takes you to the memories of the soviet time but once you get inside you can feel the warmth and elegance of a nice 5 star hotel The staff is friendly and helpful My room and all the floor I guess it was recently refurbished was new, elegant, clean and comfortable The only negative aspect it was the hanger for the clothes and the lack of a closet Price very low for the quality of this hotel I will come back again
The hotel building form the outside takes you to the memories of the soviet time but once you get inside you can feel the warmth and elegance of a nice 5 star hotel The staff is friendly and helpful My room and all the floor I guess it was recently refurbished was new, elegant, clean and comfortable The only negative aspect it was the hanger for the clothes and the lack of a closet Price very low for the quality of this hotel I will come back again
4
Lyne
24. sep. 2025
·
Overnattet 1 natt
The room was very small with no view. There was no parking, found one at 32 euros per day. There was a wedding party at the hotel and the fire alarm at 1 am because the smoke machine triggered the alarm, the whole hotel evacuated, no staff to help or to tell what was going on , people on the street barefoot and in pyjamas. We didn't sleep for the rest of the night and had to leave early for the airport. It was a nightmare.
The room was very small with no view. There was no parking, found one at 32 euros per day. There was a wedding party at the hotel and the fire alarm at 1 am because the smoke machine triggered the alarm, the whole hotel evacuated, no staff to help or to tell what was going on , people on the street barefoot and in pyjamas. We didn't sleep for the rest of the night and had to leave early for the airport. It was a nightmare.
10
chi wai
8. nov. 2025
·
Overnattet 3 netter
We had a wonderful stay at Sofia Balkan. The hotel is conveniently located next to Serdika metro station. Most location attractions are within walking distance. The rooms are clean and modern. The shower temperature could be a bit hotter and it’s strange there’s no hair dryer in the room. Would recommend this hotel.
We had a wonderful stay at Sofia Balkan. The hotel is conveniently located next to Serdika metro station. Most location attractions are within walking distance. The rooms are clean and modern. The shower temperature could be a bit hotter and it’s strange there’s no hair dryer in the room. Would recommend this hotel.
6
Philippe
7. aug. 2025
·
Overnattet 2 netter
Ein sehr schönes Hotel an bester Lage mit tolle moderne ruhige Zimmer. Leider funktioniert die Domotic nicht richtig und macht Lärm. Das ruiniert das Erlebnis und den Aufenthalt.
Ein sehr schönes Hotel an bester Lage mit tolle moderne ruhige Zimmer. Leider funktioniert die Domotic nicht richtig und macht Lärm. Das ruiniert das Erlebnis und den Aufenthalt.
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Service
Servicen er blandet: mange gjester roser vennlige og hjelpsomme ansatte og smidig innsjekking eller oppgraderinger, mens andre nevner uhøflighet, treg eller manglende service, og henvendelser som ikke blir behandlet.
Relaterte gjesteomtaler
10
Michael
27. feb. 2025
·
Overnattet 4 netter
Very friendly and professional front-desk. Check-in was easy (6pm on a Friday). A nice, comfortable and clean hotel. I like the modern upgrades of this vintage hotel. Location is at the center of town, steps away from the Metro station, and walking distance to the sights.
Very friendly and professional front-desk. Check-in was easy (6pm on a Friday). A nice, comfortable and clean hotel. I like the modern upgrades of this vintage hotel. Location is at the center of town, steps away from the Metro station, and walking distance to the sights.
2
Chia Hung
22. feb. 2026
·
Overnattet 2 netter
It’s a beautiful hotel and breakfast was amazing. But the staff was racist. When I checked in, the girl at the counter charged me 500€ for deposit just because I am Asian! On the website of hotels.com said deposit 50€! And when I checked out, another male staff asked me why do I paid 500€ for deposit!!!??? Overall it’s a beautiful hotel but I can’t believe this happened to me and I am only hoping now that I can get my deposit back!!! I could have argued with the girl but I don’t want this stupid thing ruined my trip.
It’s a beautiful hotel and breakfast was amazing. But the staff was racist. When I checked in, the girl at the counter charged me 500€ for deposit just because I am Asian! On the website of hotels.com said deposit 50€! And when I checked out, another male staff asked me why do I paid 500€ for deposit!!!??? Overall it’s a beautiful hotel but I can’t believe this happened to me and I am only hoping now that I can get my deposit back!!! I could have argued with the girl but I don’t want this stupid thing ruined my trip.
10
Etay
26. mai 2025
·
Overnattet 3 netter
I’ll start with the conclusion: our stay at the hotel was absolutely wonderful. Like, presidential-wonderful. Literally. We landed in Sofia on a bleary-eyed early morning flight and arrived at the hotel around 11am. We weren't expecting miracles—just a place to drop our bags and maybe lie down on a horizontal surface. Instead, the front desk hit us with a one-two punch: early check-in AND an upgrade from junior suite to presidential suite. Yes, we went from "tired tourists" to "honorary heads of state" in under 5 minutes. The suite? Massive. Bright. Immaculate. At first, we thought, “Who needs this much space?” but then found ourselves doing laps between the bathroom and the balcony just because we could. Throughout the stay, it honestly felt like the staff had formed a secret society dedicated to pampering us. One night, after a leisurely dinner and evening stroll, we were ambushed in the lobby by Philipos, the F&B manager, wielding a mysterious pistachio dessert. "Please," he said, handing it to us like a treasure, "take it to your room and enjoy." Saying no was clearly not an option. Three minutes later, there was a knock on our door. A staff member stood there... with a fork and a napkin. The dessert had an entourage. Also, everyone in the hotel seemed weirdly happy. Either the air vents are pumping joy or this place just knows how to treat people right. 5 stars! Would gladly get presidentially spoiled again. --
I’ll start with the conclusion: our stay at the hotel was absolutely wonderful. Like, presidential-wonderful. Literally. We landed in Sofia on a bleary-eyed early morning flight and arrived at the hotel around 11am. We weren't expecting miracles—just a place to drop our bags and maybe lie down on a horizontal surface. Instead, the front desk hit us with a one-two punch: early check-in AND an upgrade from junior suite to presidential suite. Yes, we went from "tired tourists" to "honorary heads of state" in under 5 minutes. The suite? Massive. Bright. Immaculate. At first, we thought, “Who needs this much space?” but then found ourselves doing laps between the bathroom and the balcony just because we could. Throughout the stay, it honestly felt like the staff had formed a secret society dedicated to pampering us. One night, after a leisurely dinner and evening stroll, we were ambushed in the lobby by Philipos, the F&B manager, wielding a mysterious pistachio dessert. "Please," he said, handing it to us like a treasure, "take it to your room and enjoy." Saying no was clearly not an option. Three minutes later, there was a knock on our door. A staff member stood there... with a fork and a napkin. The dessert had an entourage. Also, everyone in the hotel seemed weirdly happy. Either the air vents are pumping joy or this place just knows how to treat people right. 5 stars! Would gladly get presidentially spoiled again. --
4
John
27. okt. 2025
·
Overnattet 3 netter
Shockingly bad service in every aspect. Room not cleaned, asked five times for a wine list at the restaurant, impossible to get a coffee refill at breakfast. They just weren’t interested in their guests.
Shockingly bad service in every aspect. Room not cleaned, asked five times for a wine list at the restaurant, impossible to get a coffee refill at breakfast. They just weren’t interested in their guests.
6
Clelia
15. sep. 2025
·
Overnattet 2 netter
Abbiamo soggiornato al Balkan Palace Hotel per due notti e la posizione non potrebbe essere migliore: nel pieno centro città, perfetta per visitare tutto a piedi. Prima dell’arrivo avevo informato la struttura della mia forte allergia alla polvere e richiesto una pulizia accurata della camera. Purtroppo, entrando, ho trovato molta polvere, segno che probabilmente non era stata pulita quel giorno. Dopo aver segnalato la cosa in reception, la Guest Relation, Anastasia, ha gestito la situazione con grande professionalità: ha fatto ripulire immediatamente la stanza, lasciandoci un biglietto di scuse e omaggiandoci di una bottiglia di vino. Il giorno seguente, che coincideva con il compleanno di mio marito, ci ha riservato ancora un’attenzione speciale: davvero un gesto molto apprezzato. La camera è gradevole, il materasso molto comodo, mentre i cuscini non rispecchiano lo standard qualitativo di un cinque stelle. Ho inoltre notato che il letto non viene rifatto ogni giorno, anche se non so se questa sia una consuetudine locale. La sala colazione è piacevole, ma il personale di sala appare inesperto per una struttura di questo livello. La qualità e varietà del cibo sono mediocri, paragonabili a quelle di un buon quattro stelle business in Italia. Nel complesso, consiglio il Balkan Palace Hotel soprattutto per la posizione eccellente e l’ottima insonorizzazione delle camere, oltre che per la professionalità del Guest Relations. Con qualche miglioramento nella costanza delle pul
Abbiamo soggiornato al Balkan Palace Hotel per due notti e la posizione non potrebbe essere migliore: nel pieno centro città, perfetta per visitare tutto a piedi. Prima dell’arrivo avevo informato la struttura della mia forte allergia alla polvere e richiesto una pulizia accurata della camera. Purtroppo, entrando, ho trovato molta polvere, segno che probabilmente non era stata pulita quel giorno. Dopo aver segnalato la cosa in reception, la Guest Relation, Anastasia, ha gestito la situazione con grande professionalità: ha fatto ripulire immediatamente la stanza, lasciandoci un biglietto di scuse e omaggiandoci di una bottiglia di vino. Il giorno seguente, che coincideva con il compleanno di mio marito, ci ha riservato ancora un’attenzione speciale: davvero un gesto molto apprezzato. La camera è gradevole, il materasso molto comodo, mentre i cuscini non rispecchiano lo standard qualitativo di un cinque stelle. Ho inoltre notato che il letto non viene rifatto ogni giorno, anche se non so se questa sia una consuetudine locale. La sala colazione è piacevole, ma il personale di sala appare inesperto per una struttura di questo livello. La qualità e varietà del cibo sono mediocri, paragonabili a quelle di un buon quattro stelle business in Italia. Nel complesso, consiglio il Balkan Palace Hotel soprattutto per la posizione eccellente e l’ottima insonorizzazione delle camere, oltre che per la professionalità del Guest Relations. Con qualche miglioramento nella costanza delle pul
8
Israel
27. okt. 2025
·
Overnattet 2 netter
When I check in, the bell boy was very rude
When I check in, the bell boy was very rude
10
Milan
1. okt. 2024
·
Overnattet 3 netter
This is VIP property but the reception has no idea what is VIP membership- they are surprised I ask for free room upgrade. Same frustration with reception on my check out : As a VIP gold member you get 20% discount on food & beverage, but I am being told “No”. The hotel is nice historic property in best Sofia location. The reception staff should attend a training about VIP members treatment.
This is VIP property but the reception has no idea what is VIP membership- they are surprised I ask for free room upgrade. Same frustration with reception on my check out : As a VIP gold member you get 20% discount on food & beverage, but I am being told “No”. The hotel is nice historic property in best Sofia location. The reception staff should attend a training about VIP members treatment.
8
Hasan
16. mai 2024
·
Overnattet 2 netter
Great location, walkable everywhere in a few minutes. The lady at the front desk was amazing. A couple of the male staff were rude and likely need customer service training. We had a bad experience with the airport shuttle. It was late in the morning and we nearly missed our flight. And we paid EUR 40 each way (vs premium taxi or Volt rate is EUR 16). When we asked the front desk gentleman for help, he actually shrugged his arms, and then he left not to return. And we had to walk a block to find if the cab was there.
Great location, walkable everywhere in a few minutes. The lady at the front desk was amazing. A couple of the male staff were rude and likely need customer service training. We had a bad experience with the airport shuttle. It was late in the morning and we nearly missed our flight. And we paid EUR 40 each way (vs premium taxi or Volt rate is EUR 16). When we asked the front desk gentleman for help, he actually shrugged his arms, and then he left not to return. And we had to walk a block to find if the cab was there.
4
Peter
26. okt. 2025
·
Overnattet 3 netter
Beautiful building in an excellent location. The property could be five star but has zero star service. Check-in was a nightmare, staff were rude and unconcerned with guests. Room cleaning, when it happened, was shoddy. Bathroom had embedded grime. Restaurant service was appalling. Asking four times for a menu, long wait for food and beverages. Sadly disappointing.
Beautiful building in an excellent location. The property could be five star but has zero star service. Check-in was a nightmare, staff were rude and unconcerned with guests. Room cleaning, when it happened, was shoddy. Bathroom had embedded grime. Restaurant service was appalling. Asking four times for a menu, long wait for food and beverages. Sadly disappointing.
2
Samee
26. sep. 2024
·
Overnattet 3 netter
A few staff members were quite racist, upon arrival asking us why we didnt have luggage in a very judgemental way. The biggest problem was the bulgarian bar tender. Made us feel extremely uncomfortable for sitting in the poung/bar area a few times.
A few staff members were quite racist, upon arrival asking us why we didnt have luggage in a very judgemental way. The biggest problem was the bulgarian bar tender. Made us feel extremely uncomfortable for sitting in the poung/bar area a few times.
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Beliggenhet
Fantastisk sentral beliggenhet ved siden av Serdika t-banestasjon og innen gangavstand til de viktigste severdighetene, restaurantene og butikkene. Av- og påstigning for kjøretøy og parkeringstilgang kan være vanskelig eller kostbart.
Relaterte gjesteomtaler
10
Chris
11. okt. 2025
·
Overnattet 3 netter
Ideally situated seemingly in the middle of the city and by a metro. Lovely spot. Nice bar. Good rooms. Decent breakfast. All good here!
Ideally situated seemingly in the middle of the city and by a metro. Lovely spot. Nice bar. Good rooms. Decent breakfast. All good here!
8
Atanas
16. aug. 2025
·
Overnattet 1 natt
Great location in city center
Great location in city center
8
Willy
21. okt. 2025
·
Overnattet 2 netter
Good hotel in a very central and comfortable area
Good hotel in a very central and comfortable area
10
Moaaz Bin
13. mai 2025
·
Overnattet 4 netter
All the major tourist attractions are at your door step. From airport there is a train one can catch into the city centre where it’s station is located just across the street from the hotel.
All the major tourist attractions are at your door step. From airport there is a train one can catch into the city centre where it’s station is located just across the street from the hotel.
10
Hala
22. sep. 2025
·
Overnattet 1 natt
Excellent hotel in the middle of the city Center with everything around and very good breakfast
Excellent hotel in the middle of the city Center with everything around and very good breakfast
8
Mehmet
6. mai 2025
·
Overnattet 1 natt
Otel çok merkezi, bu anlamda çok güzel. Bir çok yere yürüme mesafesinde. Ancak otoparkının olmaması eksi yönü. Yakında bir tane var ama tüm güne 30 EUR verdik. Bence çok fazla. Alternatifler bulunabilir tabi ki biraz uzakta ama otelden uzağa araba park etmek zorunda kalmak da iyi değil.
Otel çok merkezi, bu anlamda çok güzel. Bir çok yere yürüme mesafesinde. Ancak otoparkının olmaması eksi yönü. Yakında bir tane var ama tüm güne 30 EUR verdik. Bence çok fazla. Alternatifler bulunabilir tabi ki biraz uzakta ama otelden uzağa araba park etmek zorunda kalmak da iyi değil.
10
Miron
11. okt. 2024
·
Overnattet 1 natt
This property is a favorite place to stay in Sofia. Some floors have been completely renovated, while others have retained their original charm. One side overlooks the church, which is quite scenic, while the other overlooks an archeological site that the city of Sofia has neglected for the last ten years. The hotel is fantastic. The front desk operates 24/7, and the area is safe. It's an excellent place for business and leisure. If you have an early flight, get a cab, but for everything else, there is a direct subway train to SOF Terminal 2, which takes about 40 minutes. It's at the "Serdika" subway station between "Vitoshka" and "Largo."
This property is a favorite place to stay in Sofia. Some floors have been completely renovated, while others have retained their original charm. One side overlooks the church, which is quite scenic, while the other overlooks an archeological site that the city of Sofia has neglected for the last ten years. The hotel is fantastic. The front desk operates 24/7, and the area is safe. It's an excellent place for business and leisure. If you have an early flight, get a cab, but for everything else, there is a direct subway train to SOF Terminal 2, which takes about 40 minutes. It's at the "Serdika" subway station between "Vitoshka" and "Largo."
8
Arlene
8. apr. 2025
·
Overnattet 3 netter
The hotel itself is excellent; however, access is somewhat inconvenient, as guests must transport their luggage (on a cobble road) considerable distance from the car drop-off point to the hotel's door.
The hotel itself is excellent; however, access is somewhat inconvenient, as guests must transport their luggage (on a cobble road) considerable distance from the car drop-off point to the hotel's door.
8
Adam
25. jan. 2026
·
Overnattet 4 netter
Great hotel, very well located, especially to the metro (90 seconds walk) - the only thing that let us (and overheard others), the hot food at the buffet breakfast was consistently not hot, they need to work on that. Other breakfast items were perfect, fruits, pastries etc.
Great hotel, very well located, especially to the metro (90 seconds walk) - the only thing that let us (and overheard others), the hot food at the buffet breakfast was consistently not hot, they need to work on that. Other breakfast items were perfect, fruits, pastries etc.
10
chi wai
8. nov. 2025
·
Overnattet 3 netter
We had a wonderful stay at Sofia Balkan. The hotel is conveniently located next to Serdika metro station. Most location attractions are within walking distance. The rooms are clean and modern. The shower temperature could be a bit hotter and it’s strange there’s no hair dryer in the room. Would recommend this hotel.
We had a wonderful stay at Sofia Balkan. The hotel is conveniently located next to Serdika metro station. Most location attractions are within walking distance. The rooms are clean and modern. The shower temperature could be a bit hotter and it’s strange there’s no hair dryer in the room. Would recommend this hotel.
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Servering
Frokosten er mye rost for kvalitet og variasjon, selv om noen syntes varme retter var ikke varme og servicen treg til tider; restauranten kan stenge tidlig eller føles begrenset. Noen gjester anser mat- og drikkeprisene som høye.
Relaterte gjesteomtaler
10
Anna
30. juni 2025
·
Overnattet 3 netter
Wonderful staff, great breakfast, & beautiful room. Highly recommended!
Wonderful staff, great breakfast, & beautiful room. Highly recommended!
8
Jakup
24. sep. 2025
·
Overnattet 3 netter
All good but the restaurant closed at 21:00 when I was going for dinner.
All good but the restaurant closed at 21:00 when I was going for dinner.
10
Caryn
19. okt. 2023
·
Overnattet 3 netter
Beautiful hotel in a perfect location. Close to transit and city center sites. Added bonus was a fantastic breakfast buffet!
Beautiful hotel in a perfect location. Close to transit and city center sites. Added bonus was a fantastic breakfast buffet!
6
benjamin
23. okt. 2025
·
Overnattet 2 netter
The availability of food at the bar was very limited by time and of very average quality, the reception staff were very offhand and fairly unhelpful. The bar staff were very friendly and apologetic, the problem would appear to be with the management. A great location and building, the plug in the bathroom sink had to be kept closed otherwise the smell in the room was disgusting.
The availability of food at the bar was very limited by time and of very average quality, the reception staff were very offhand and fairly unhelpful. The bar staff were very friendly and apologetic, the problem would appear to be with the management. A great location and building, the plug in the bathroom sink had to be kept closed otherwise the smell in the room was disgusting.
8
Rossana
28. juni 2025
·
Overnattet 3 netter
The hotel is good, the décor is beautiful, and the front desk service is impeccable. The best part of the room is the luxurious bathroom with a rain shower. I found three problems: 1) the housekeeping and laundry staff do not do their job well—they cleaned poorly and actually ruined a linen blouse by washing it in a machine; 2) the hotel centrally controls the temperature in the rooms, which is annoying; and 3) the prices at the bar, restaurant, and laundry are absurd. I felt robbed. Please, do not consume anything from there—not even the breakfast buffet, which is quite mediocre for the price they charge. There are better options outside that cost a third of the ridiculous price this hotel charges.
The hotel is good, the décor is beautiful, and the front desk service is impeccable. The best part of the room is the luxurious bathroom with a rain shower. I found three problems: 1) the housekeeping and laundry staff do not do their job well—they cleaned poorly and actually ruined a linen blouse by washing it in a machine; 2) the hotel centrally controls the temperature in the rooms, which is annoying; and 3) the prices at the bar, restaurant, and laundry are absurd. I felt robbed. Please, do not consume anything from there—not even the breakfast buffet, which is quite mediocre for the price they charge. There are better options outside that cost a third of the ridiculous price this hotel charges.
10
Andrew
22. feb. 2024
·
Overnattet 1 natt
The property has amazing character nicely preserved from a previous era. The hot breakfast was cold, partly because of the cold plates but mainly because the food warmers were not hot enough
The property has amazing character nicely preserved from a previous era. The hot breakfast was cold, partly because of the cold plates but mainly because the food warmers were not hot enough
8
Michael
16. feb. 2025
·
Overnattet 6 netter
Excellent stay and met my expectations. The breakfast was excellent!
Excellent stay and met my expectations. The breakfast was excellent!
10
Daniel
22. juli 2025
·
Overnattet 1 natt
In old Soviet era building but very modern and elegant room design. Quiet with very good windows. Very good breakfast
In old Soviet era building but very modern and elegant room design. Quiet with very good windows. Very good breakfast
8
Adam
25. jan. 2026
·
Overnattet 4 netter
Great hotel, very well located, especially to the metro (90 seconds walk) - the only thing that let us (and overheard others), the hot food at the buffet breakfast was consistently not hot, they need to work on that. Other breakfast items were perfect, fruits, pastries etc.
Great hotel, very well located, especially to the metro (90 seconds walk) - the only thing that let us (and overheard others), the hot food at the buffet breakfast was consistently not hot, they need to work on that. Other breakfast items were perfect, fruits, pastries etc.
10
Maisie
13. okt. 2024
·
Overnattet 2 netter
We arrived at 1am but there was still staff to check us in. The property itself is presented well and we had a little balcony with amazing views of the palace. The location was fantastic with many dining options close by. The breakfast was excellent and we will definitely stay here when we are back in Sofia.
We arrived at 1am but there was still staff to check us in. The property itself is presented well and we had a little balcony with amazing views of the palace. The location was fantastic with many dining options close by. The breakfast was excellent and we will definitely stay here when we are back in Sofia.
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2
Rhonda
for 6 døgn siden
·
Overnattet 4 netter
I like the hotel’s imposing presence from the outside and its great location. However, I was really disappointed and disgusted by the terrible condition of the carpet. Visible stains, dirty, filthy. My room was ok but it never got housekeeping service during my stay until I complained about it the day before leaving. I even had to ask for complimentary bottles of water. There was no card to hang on the door knob to request cleaning. So disappointed. The staff was ok. This hotel would not be of my choice if I return again to Sofia. Thanks.
I like the hotel’s imposing presence from the outside and its great location. However, I was really disappointed and disgusted by the terrible condition of the carpet. Visible stains, dirty, filthy. My room was ok but it never got housekeeping service during my stay until I complained about it the day before leaving. I even had to ask for complimentary bottles of water. There was no card to hang on the door knob to request cleaning. So disappointed. The staff was ok. This hotel would not be of my choice if I return again to Sofia. Thanks.
8
John
for 2 uker siden
·
Overnattet 2 netter
Beautiful hotel and great location. The gym was pathetic though and the housecleaning staff would either knock on the door at 9am and one morning 10. I asked them to come back at 11 and they never cleaned the room until repeatedly asking both them and the front desk. The room was finally cleaned around 4:15 in the afternoon. I would have expected more from this hotel.
Beautiful hotel and great location. The gym was pathetic though and the housecleaning staff would either knock on the door at 9am and one morning 10. I asked them to come back at 11 and they never cleaned the room until repeatedly asking both them and the front desk. The room was finally cleaned around 4:15 in the afternoon. I would have expected more from this hotel.
10
Giuseppina
for 2 uker siden
·
Overnattet 2 netter
Albergo bello. Posizione eccellente in pieno centro. Camere moderne con tutti i confirt
Albergo bello. Posizione eccellente in pieno centro. Camere moderne con tutti i confirt
6
Poul
for 2 uker siden
·
Overnattet 3 netter
Mangler en enestående mulighed for at levere service - der skal ikke meget til for service var stort set ikke-eksisterende. Glemte rengøring af mit rum den første dag. Ignorere klagen. Ingen undskyldning. Kommer der ikke igen
Mangler en enestående mulighed for at levere service - der skal ikke meget til for service var stort set ikke-eksisterende. Glemte rengøring af mit rum den første dag. Ignorere klagen. Ingen undskyldning. Kommer der ikke igen
2
Petri
for 4 uker siden
·
Overnattet 1 natt
I booked and paid great extra for deluxe suite, but I was given a basic room, which was the smallest possible (easy to see in evacuation map). This was a brutal cheat towards me actually. I had my colleagues booking to cheaper rooms separately and got even better rooms. It happened me already last time, so I was not surprised, but petrified and very disappointed again. This time I did not even complain anything for them. The ATM at hotel was out of order as "they do not fill it" (explanation given by hotel staff). My polite hope and beg for 1 hour prolonging of my check out up to 1 pm was rejected totally, because of "hotel is full, and it is impossible". They did not even ask for extra payment for 1 hour late check out. It was 3 times announced to be just impossible. It just happened that I really forgot something in my room and came back to hotel at 1.30pm and was let back with staff to look after my items. I found my item and exactly found out that there was still no cleaning or any new client. It tells all about this hotel. They do not do any single thing for a single client. It is still the shadow of communism over them. This hotel used to be Sheraton, international level. It is totally different now, totally vertical down. I really do not cannot imagine why anyone would go there if there is e.g. Hilton and InterContinental in same town. The hotel history is amazing and reputation also. It has ruined all by itself now.
I booked and paid great extra for deluxe suite, but I was given a basic room, which was the smallest possible (easy to see in evacuation map). This was a brutal cheat towards me actually. I had my colleagues booking to cheaper rooms separately and got even better rooms. It happened me already last time, so I was not surprised, but petrified and very disappointed again. This time I did not even complain anything for them. The ATM at hotel was out of order as "they do not fill it" (explanation given by hotel staff). My polite hope and beg for 1 hour prolonging of my check out up to 1 pm was rejected totally, because of "hotel is full, and it is impossible". They did not even ask for extra payment for 1 hour late check out. It was 3 times announced to be just impossible. It just happened that I really forgot something in my room and came back to hotel at 1.30pm and was let back with staff to look after my items. I found my item and exactly found out that there was still no cleaning or any new client. It tells all about this hotel. They do not do any single thing for a single client. It is still the shadow of communism over them. This hotel used to be Sheraton, international level. It is totally different now, totally vertical down. I really do not cannot imagine why anyone would go there if there is e.g. Hilton and InterContinental in same town. The hotel history is amazing and reputation also. It has ruined all by itself now.
Eiendommens policyer
Innsjekking
Utsjekking
Fra 15:00 til 00:00
Før 12:00
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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oktober 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-19: 230.77999128723144USD
- 2026-09-20: 158.3154407989502USD
- 2026-09-21: 158.47159205169677USD
- 2026-09-22: 193.1636712097168USD
- 2026-09-23: 199.48505576019286USD
- 2026-09-24: 199.13127639923096USD
- 2026-09-25: 200.7632190093994USD
- 2026-09-26: 188.19250893859862USD
- 2026-09-27: 184.1799909988403USD
- 2026-09-28: 188.83599572753906USD
- 2026-09-29: 242.96227621154785USD
- 2026-09-30: 198.05180970764158USD
- 2026-10-01: 220.95927730560302USD
- 2026-10-02: NO DATA
- 2026-10-03: 209.8019856689453USD
- 2026-10-04: 179.3192118118286USD
- 2026-10-05: 183.39480329742432USD
- 2026-10-06: 193.99000297088622USD
- 2026-10-07: 225.959918270874USD
- 2026-10-08: 237.31827106628415USD
- 2026-10-09: 223.24358709564208USD
- 2026-10-10: 219.49052720489502USD
- 2026-10-11: 209.6909369934082USD
- 2026-10-12: 225.91819619750976USD
- 2026-10-13: 208.0906975540161USD
- 2026-10-14: 214.50999410705566USD
- 2026-10-15: 223.24358709564208USD
- 2026-10-16: 184.72320118408203USD
- 2026-10-17: 181.48697303924558USD
- 2026-10-18: 172.60801838531492USD
- 2026-10-19: 183.32402290344237USD
- 2026-10-20: 227.50999313507077USD
- 2026-10-21: 201.50999507904052USD
- 2026-10-22: 194.04002742156982USD
- 2026-10-23: 184.60999809417723USD
- 2026-10-24: 181.98452014923095USD
- 2026-10-25: 175.28702389373777USD
- 2026-10-26: 172.05079574890135USD
- 2026-10-27: 178.8657864074707USD
- 2026-10-28: 193.10065021057127USD
- 2026-10-29: 191.31334454803465USD
- 2026-10-30: 177.85879911956786USD
- 2026-10-31: 180.4140046218872USD
- 2026-11-01: 164.26449700622558USD
- 2026-11-02: 158.8915276977539USD
- 2026-11-03: 160.04021589813232USD
- 2026-11-04: 156.50998901214598USD
- 2026-11-05: 172.63268029937743USD
- 2026-11-06: 166.51440622863768USD
- 2026-11-07: 152.6160864715576USD
- 2026-11-08: 140.2389408981323USD
- 2026-11-09: 142.51000016403196USD
- 2026-11-10: 142.51000016403196USD
- 2026-11-11: 142.8561514968872USD
- 2026-11-12: 142.94999988861082USD
- 2026-11-13: 150.50999754486082USD
- 2026-11-14: 148.29720380249023USD
- 2026-11-15: 142.51000016403196USD
- 2026-11-16: 148.17552317962645USD
- 2026-11-17: 150.32520834503174USD
- 2026-11-18: 146.31567680892942USD
- 2026-11-19: 156.47502794647215USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 15 år gammel.
Du må betale følgende refunderbart innskudd.
Deposit: EUR 50 per person, per night
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar debetkort, mobil og kontanter
- Alternativene for mobilbetaling inkluderer: Google Pay og Apple Pay
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).
- Pris for komplett frokost: ca. EUR 23.00 per person
- Avgift for flyplasstransport: EUR 40 per kjøretøy (én vei, maks antall passasjerer: 4)
- Flyplasstransport per barn: 30 EUR (én vei), (fra 1 til 12 år)
- Pris for selvbetjent parkering: 31.00 EUR per dag
- Kjæledyravgift: EUR 30 per kjæledyr, per natt
- Det kreves ikke betaling for servicedyr
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
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