Name: Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
Address: 14 Palm Boulevard Umhlanga Ridge, Umhlanga Ridge, KwaZulu-Natal (provins), ZA
Price range: 84 US$–222 US$ per night
Rating: 8.52

Hvad siger gæsterne

På Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge roser gæsterne det venlige personale, den gode beliggenhed ved et indkøbscenter og den moderne atmosfære, men nogle bemærker små værelser, besværlige indretninger, begrænset udsigt og en følelse af utryghed på gaderne i nærheden om natten.

Morgenmaden er populær, og barpersonalet får ofte ros. Renligheden værdsættes bredt, selvom én anmeldelse nævner et røgfyldt, beskidt værelse og en anden en lækkende bruser. Andre kommentarer til værelserne omhandler støj fra apparater eller trafik, mens andre nød komfortable senge og stille aircondition. Bedst for rejsende, der søger let adgang og energi i Gateway-området.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Gæsterne fremhæver en livlig bar med dygtige bartendere og et behageligt poolområde.

Relaterede gæsteanmeldelser

10

Tiresh Sewlall

21. jul. 2024

·

Overnattede 3 nætter

Dining and bar tender was awesome

8

S J

28. maj 2025

·

Overnattede 1 nat

Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places.

10

Alistair

6. mar. 2023

·

I booked this hotel in error thinking I was booking the other Protea Marriot but no harm done! Just check if you are in town as there are two. The hotel is located in a street with shops, bars, coffee shops etc and you can walk down to a shopping area near by. Everything in the immediate area seems nice, clean, safe. The hotel has nice and quite quirky decorated public areas, bar, and pool area. Its a nice place to relax. Wifi was good. The room was nice too, a cool laid back feel with soft blue and white tones. There's not much of a view as its a city location. The bed was comfy and the linen all nice and clean and fresh. The AC in the room is quiet and effective. The front desk staff were excellent, very welcoming and helpful. Recommended for business trips etc.

10

Omotola

13. maj 2022

·

Overnattede 7 nætter

The staff were warm, welcoming and very helpful and knowledgeable. Scelo so very helpful, wise and warm what a star - made me feel really welcome from the moment I arrived. Sifiso makes the best cocktails and Ngele sorted my room for me. The rooms were modern and cleaned to a high standard.

10

CHRISTINA

20. maj 2025

·

Overnattede 6 nætter

I do a fair amount of travel - I truly think this property has the warmest & most hospitable staff I've ever met... Truly, each & every person I saw, passed, talked to, made an inquiry with, each was so wonderful - it really added to my experience. Being across from the Mall was great - I was able to pop over there for a mani/pedi, as well as for items at the pharmacy & grocery. Easy to Uber from there to anywhere. Felt safe & taken care of, which is always a extra important to me since I travel solo. The bar was great - fabulous bartenders & bar managers - & there was always great music playing, whether over sound system, live performers, or DJ. I could not have made a better selection for my stay in Durban!

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Rengøring

Renligheden roses bredt på værelserne og i de offentlige områder, og mange beskriver rummene som uplettede. Nogle få problemer er blevet noteret, herunder et røgfyldt, beskidt værelse og en lækkende bruserdør.

Relaterede gæsteanmeldelser

10

Elizabeth

18. apr. 2023

·

Overnattede 3 nætter

The property was nice and clean. Accessible to shopping mall and dining area. Loved the hotel restaurant food. Staff was very nice. I only wished they had fixed the shower door as it leaked water while showering. Every other thing was great.

10

Vironica

12. jan. 2026

·

Overnattede 3 nætter

Staff were very polite and friendly they went all out . Rooms were clean and the hotel is perfectly situated

10

Jacques

5. dec. 2025

·

Overnattede 2 nætter

**“I had an amazing stay — what really stood out was the warmth and professionalism of the staff. The team made everything feel effortless and welcoming. My room was spotless, comfortable, and quiet, and the overall atmosphere of the hotel was modern, vibrant, and really thoughtfully designed. It’s the kind of place that leaves a lasting impression and gets you thinking about how hospitality can feel both personal and elevated at the same time. I definitely look forward to coming back and exploring more of what the hotel offers.”**

10

Kenneth

1. sep. 2025

·

Overnattede 4 nætter

Rooms were cleaned, very friendly and accommodating staff. Will definitely visit again.

10

Nuraan

14. jun. 2025

·

Overnattede 2 nætter

I loved everything from the time i stepped into the hotel, 5* star treatment, the entire duration of my stay to check out. Service was impeccable in extending my stay, accommodating me through my stay. The room was clean, smelled nice and very spacious.

10

Omotola

13. maj 2022

·

Overnattede 7 nætter

The staff were warm, welcoming and very helpful and knowledgeable. Scelo so very helpful, wise and warm what a star - made me feel really welcome from the moment I arrived. Sifiso makes the best cocktails and Ngele sorted my room for me. The rooms were modern and cleaned to a high standard.

10

Mark

20. dec. 2023

·

Overnattede 1 nat

Loved the theme set throughout the hotel. Staff were friendly and welcoming. People went out of their way to see if you needed anything. Loved the cleanliness and attention to detail.

10

Douglas

28. feb. 2023

·

Overnattede 6 nætter

I am a single female and i felt safe. The staff at Protea Hotel were extremely helpful and friendly. Everything was in walking distance. The rooms were clean and I had plenty of space.

4

Jamie

28. jan. 2022

·

Overnattede 1 nat

Room was dirty. Smelled strongly of cigarettes though non smoking.

10

Romolla

1. maj 2025

·

Overnattede 1 nat

This is by far a 5 star . The mngt. Staff in ever aspect are phenomenal. The place is super clean. The best shower. Service is exceptional 24/7. I arrived at 23:30 to great customer service. This is my favorite hotel. They meet every tick. I wish other hotels would be so customer focused. Well done Protea Fire and Ice gateway you are 5 star for me. Value for money and the best location with secure parking.

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Værelser

Værelserne byder på moderne indretning og komfortable senge, men flere gæster fandt dem små med begrænset udsigt. Andre rapporterede lækkende brusere og støj fra trafik eller apparater, mens nogle bemærkede stille værelser eller rummelige indretninger.

Relaterede gæsteanmeldelser

10

Elizabeth

18. apr. 2023

·

Overnattede 3 nætter

The property was nice and clean. Accessible to shopping mall and dining area. Loved the hotel restaurant food. Staff was very nice. I only wished they had fixed the shower door as it leaked water while showering. Every other thing was great.

8

Eugene

16. aug. 2025

·

Overnattede 2 nætter

It was a great stay although the rooms are small

8

Lekau

10. jan. 2026

·

Overnattede 1 nat

Carpet needed in the room

10

Jacques

5. dec. 2025

·

Overnattede 2 nætter

**“I had an amazing stay — what really stood out was the warmth and professionalism of the staff. The team made everything feel effortless and welcoming. My room was spotless, comfortable, and quiet, and the overall atmosphere of the hotel was modern, vibrant, and really thoughtfully designed. It’s the kind of place that leaves a lasting impression and gets you thinking about how hospitality can feel both personal and elevated at the same time. I definitely look forward to coming back and exploring more of what the hotel offers.”**

8

S J

28. maj 2025

·

Overnattede 1 nat

Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places.

10

Alistair

6. mar. 2023

·

I booked this hotel in error thinking I was booking the other Protea Marriot but no harm done! Just check if you are in town as there are two. The hotel is located in a street with shops, bars, coffee shops etc and you can walk down to a shopping area near by. Everything in the immediate area seems nice, clean, safe. The hotel has nice and quite quirky decorated public areas, bar, and pool area. Its a nice place to relax. Wifi was good. The room was nice too, a cool laid back feel with soft blue and white tones. There's not much of a view as its a city location. The bed was comfy and the linen all nice and clean and fresh. The AC in the room is quiet and effective. The front desk staff were excellent, very welcoming and helpful. Recommended for business trips etc.

10

Nuraan

14. jun. 2025

·

Overnattede 2 nætter

I loved everything from the time i stepped into the hotel, 5* star treatment, the entire duration of my stay to check out. Service was impeccable in extending my stay, accommodating me through my stay. The room was clean, smelled nice and very spacious.

8

Vivendhra

20. maj 2024

·

Overnattede 4 nætter

Nice Hotel with friendly and helpful staff. Hotel is located close to the Mall. Apartments are cleaned daily. Unita are a little noisy due to traffic. Hotel lacks the sea view.

4

Elizabeth

8. jan. 2026

·

Overnattede 1 nat

Poor design of a room. The bathroom light switch is not by the bathroom but at the entrance and is in series with a light in the entrance so if you turn the light on during the night you wake up the sleepers. Two beds but one chair so to talk or watch tv you have to sit on the bed. No electricity in the bath and no tissues in the room.

10

Douglas

28. feb. 2023

·

Overnattede 6 nætter

I am a single female and i felt safe. The staff at Protea Hotel were extremely helpful and friendly. Everything was in walking distance. The rooms were clean and I had plenty of space.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen skiller sig ud med sin varme og professionalisme, hvor personalet ofte går den ekstra mil, og receptionen roses for hjælp, såsom sen udtjekning. En anmeldelse rapporterede dårlig håndtering af morgenmadstider på en helligdag.

Relaterede gæsteanmeldelser

10

Indresen

27. apr. 2024

·

Overnattede 3 nætter

The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.

10

Jesse

15. nov. 2023

·

Overnattede 5 nætter

It was great. Staff are amazing. I travel alot see alot of hotels... service level in the top 5 of all the places I'v been in the last year.

10

Janine

17. jul. 2023

·

Overnattede 3 nætter

Always a wonderful place to relax and the staff is always super friendly and helpful.

10

Amy

8. apr. 2024

·

Overnattede 1 nat

Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.

10

Pranesh

27. jul. 2024

·

Overnattede 1 nat

Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.

10

Ranjit

28. nov. 2025

·

Overnattede 2 nætter

Amazing Hotel. Different vibe. Loved the food and support staff. The reception team is excellent helped me for late check out

10

Nicola M

26. aug. 2025

·

Overnattede 5 nætter

The staff was phenomenal! The could have not been frienlier. I would very highly recommended recommended this place

10

M

17. mar. 2025

·

Overnattede 1 nat

Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.

8

Charis

7. jan. 2024

·

Overnattede 3 nætter

Our stay was fine and the rooms clean, check in staff were good and so were the cleaning staff. Unfortunately the breakfast let us down, the breakfast was very average and bland. On Christmas day we arrived at breakfast at 9:30am and were turned away by the staff at the breakfast area who advised us that the breakfast time had changed but we were not given any notice when checking in or in our room. We felt very dissapoint especially on christmas day when we expected a lovely special breakfast with our family. They eventually let us in but they packed away the food as we dished our food and we felt so badly treated and rushed. Not sure i would stay here again or book my staff here again.

10

Shafiq

12. nov. 2024

·

Overnattede 2 nætter

the service at the hotel was amazing. 5 star experience . thank you to the hotel team for making our experience a memorable one.

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Lokation

Hotellet ligger ved siden af Gateway Mall og er centralt beliggende, let tilgængeligt og praktisk i forhold til shopping og transport; flere gæster følte sig trygge. En anmelder mente, at gaderne i nærheden var beskidte og utrygge om natten.

Relaterede gæsteanmeldelser

10

Riaz

16. okt. 2025

·

Overnattede 2 nætter

Great loaction

10

Faye

25. okt. 2024

·

Overnattede 1 nat

Lovely hotel and stay for families, centrally located and friendly staff

10

Edwin

29. jun. 2025

·

Overnattede 1 nat

I found the hotel very good, however the surrounding streets and public areas not impressive, especially at night, quite dirty and I felt unsafe.

10

Vironica

12. jan. 2026

·

Overnattede 3 nætter

Staff were very polite and friendly they went all out . Rooms were clean and the hotel is perfectly situated

10

Bhugwanthi

11. okt. 2024

·

Overnattede 2 nætter

Convenient, friendly, great for a short stay!

10

Pranesh

27. jul. 2024

·

Overnattede 1 nat

Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.

10

M

17. mar. 2025

·

Overnattede 1 nat

Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.

10

CHRISTINA

20. maj 2025

·

Overnattede 6 nætter

I do a fair amount of travel - I truly think this property has the warmest & most hospitable staff I've ever met... Truly, each & every person I saw, passed, talked to, made an inquiry with, each was so wonderful - it really added to my experience. Being across from the Mall was great - I was able to pop over there for a mani/pedi, as well as for items at the pharmacy & grocery. Easy to Uber from there to anywhere. Felt safe & taken care of, which is always a extra important to me since I travel solo. The bar was great - fabulous bartenders & bar managers - & there was always great music playing, whether over sound system, live performers, or DJ. I could not have made a better selection for my stay in Durban!

10

Dirk

20. feb. 2025

·

Overnattede 4 nætter

Great hotel smack in the middle of everything.

10

Romolla

1. maj 2025

·

Overnattede 1 nat

This is by far a 5 star . The mngt. Staff in ever aspect are phenomenal. The place is super clean. The best shower. Service is exceptional 24/7. I arrived at 23:30 to great customer service. This is my favorite hotel. They meet every tick. I wish other hotels would be so customer focused. Well done Protea Fire and Ice gateway you are 5 star for me. Value for money and the best location with secure parking.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden og spisningen er generelt godt anset, med omtale af en fremragende buffet og velsmagende restaurantmad, samt god barbetjening. En anmelder fandt morgenmaden kedelig og oplevede dårlig kommunikation om morgenmadstider på en helligdag.

Relaterede gæsteanmeldelser

10

Elizabeth

18. apr. 2023

·

Overnattede 3 nætter

The property was nice and clean. Accessible to shopping mall and dining area. Loved the hotel restaurant food. Staff was very nice. I only wished they had fixed the shower door as it leaked water while showering. Every other thing was great.

10

Tiresh Sewlall

21. jul. 2024

·

Overnattede 3 nætter

Dining and bar tender was awesome

10

Amy

8. apr. 2024

·

Overnattede 1 nat

Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.

8

S J

28. maj 2025

·

Overnattede 1 nat

Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places.

10

Alistair

6. mar. 2023

·

I booked this hotel in error thinking I was booking the other Protea Marriot but no harm done! Just check if you are in town as there are two. The hotel is located in a street with shops, bars, coffee shops etc and you can walk down to a shopping area near by. Everything in the immediate area seems nice, clean, safe. The hotel has nice and quite quirky decorated public areas, bar, and pool area. Its a nice place to relax. Wifi was good. The room was nice too, a cool laid back feel with soft blue and white tones. There's not much of a view as its a city location. The bed was comfy and the linen all nice and clean and fresh. The AC in the room is quiet and effective. The front desk staff were excellent, very welcoming and helpful. Recommended for business trips etc.

10

Ranjit

28. nov. 2025

·

Overnattede 2 nætter

Amazing Hotel. Different vibe. Loved the food and support staff. The reception team is excellent helped me for late check out

10

Omotola

13. maj 2022

·

Overnattede 7 nætter

The staff were warm, welcoming and very helpful and knowledgeable. Scelo so very helpful, wise and warm what a star - made me feel really welcome from the moment I arrived. Sifiso makes the best cocktails and Ngele sorted my room for me. The rooms were modern and cleaned to a high standard.

10

CHRISTINA

20. maj 2025

·

Overnattede 6 nætter

I do a fair amount of travel - I truly think this property has the warmest & most hospitable staff I've ever met... Truly, each & every person I saw, passed, talked to, made an inquiry with, each was so wonderful - it really added to my experience. Being across from the Mall was great - I was able to pop over there for a mani/pedi, as well as for items at the pharmacy & grocery. Easy to Uber from there to anywhere. Felt safe & taken care of, which is always a extra important to me since I travel solo. The bar was great - fabulous bartenders & bar managers - & there was always great music playing, whether over sound system, live performers, or DJ. I could not have made a better selection for my stay in Durban!

8

Charis

7. jan. 2024

·

Overnattede 3 nætter

Our stay was fine and the rooms clean, check in staff were good and so were the cleaning staff. Unfortunately the breakfast let us down, the breakfast was very average and bland. On Christmas day we arrived at breakfast at 9:30am and were turned away by the staff at the breakfast area who advised us that the breakfast time had changed but we were not given any notice when checking in or in our room. We felt very dissapoint especially on christmas day when we expected a lovely special breakfast with our family. They eventually let us in but they packed away the food as we dished our food and we felt so badly treated and rushed. Not sure i would stay here again or book my staff here again.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Måned	Gennemsnitlig pris
januar	125 US$
februar	117 US$
marts	106 US$
april	110 US$
maj	111 US$
juni	117 US$
juli	122 US$
august	117 US$
september	116 US$
oktober	110 US$
november	109 US$
december	137 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $126	21 $117	22 $102	23 $106	24 $108
25 $92	26 $97	27 $112	28 $222	29 $110	30 $101	31 $104

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $93	2 $94	3 $120	4 $97	5 $93	6 $106	7 $106
8 $97	9 $88	10 $88	11 $94	12 $88	13 $104	14 $86
15 $84	16 $90	17 $102	18 $86	19 $84	20 $90	21 $84
22 $84	23 $88	24 $89	25 $87	26 $115	27 $93	28 $107
29 $88	30 $93

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Priser på Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Executive-suite - 1 soveværelse - balkon

Lejlighed - 2 soveværelser

Værelse - 1 dobbeltseng

Værelse - 1 kingsize-seng

Loftsværelse - 1 soveværelse

Værelse - 2 enkeltsenge

Værelse - 2 dobbeltsenge

Gæsteanmeldelser af Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Sikkerhedsdepositum

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