Name: Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
Address: 14 Palm Boulevard Umhlanga Ridge, Umhlanga Ridge, KwaZulu-Natal (Provinz), ZA
Price range: 84 $–222 $ per night
Rating: 8.52

Was Gäste sagen

Im Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge loben Gäste das freundliche Personal, die Lage direkt am Einkaufszentrum und die moderne Atmosphäre. Einige bemängeln jedoch kleine Zimmer, ungünstige Grundrisse, eingeschränkte Aussichten und ein unsicheres Gefühl auf den umliegenden Straßen bei Nacht.

Das Frühstück wird gut bewertet und der Barbereich erhält häufig Komplimente. Die Sauberkeit wird überwiegend geschätzt, obwohl in einer Bewertung ein verrauchter, schmutziger Raum und in einer anderen eine undichte Dusche erwähnt wurden. Andere Rückmeldungen zu den Zimmern beziehen sich auf Lärm durch Geräte oder Verkehr, während andere bequeme Betten und eine ruhige Klimaanlage lobten. Am besten geeignet für Reisende, die Komfort und Lebendigkeit im Gateway-Gebiet suchen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Gäste heben eine lebhafte Bar mit exzellenten Barkeepern und einen angenehmen Poolbereich hervor.

Ähnliche Gästebewertungen

10

Tiresh Sewlall

21. Juli 2024

·

Aufenthalt für 3 Nächte

Dining and bar tender was awesome

8

S J

28. Mai 2025

·

Aufenthalt für eine Nacht

Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places.

10

Alistair

6. März 2023

·

I booked this hotel in error thinking I was booking the other Protea Marriot but no harm done! Just check if you are in town as there are two. The hotel is located in a street with shops, bars, coffee shops etc and you can walk down to a shopping area near by. Everything in the immediate area seems nice, clean, safe. The hotel has nice and quite quirky decorated public areas, bar, and pool area. Its a nice place to relax. Wifi was good. The room was nice too, a cool laid back feel with soft blue and white tones. There's not much of a view as its a city location. The bed was comfy and the linen all nice and clean and fresh. The AC in the room is quiet and effective. The front desk staff were excellent, very welcoming and helpful. Recommended for business trips etc.

10

Omotola

13. Mai 2022

·

Aufenthalt für 7 Nächte

The staff were warm, welcoming and very helpful and knowledgeable. Scelo so very helpful, wise and warm what a star - made me feel really welcome from the moment I arrived. Sifiso makes the best cocktails and Ngele sorted my room for me. The rooms were modern and cleaned to a high standard.

10

CHRISTINA

20. Mai 2025

·

Aufenthalt für 6 Nächte

I do a fair amount of travel - I truly think this property has the warmest & most hospitable staff I've ever met... Truly, each & every person I saw, passed, talked to, made an inquiry with, each was so wonderful - it really added to my experience. Being across from the Mall was great - I was able to pop over there for a mani/pedi, as well as for items at the pharmacy & grocery. Easy to Uber from there to anywhere. Felt safe & taken care of, which is always a extra important to me since I travel solo. The bar was great - fabulous bartenders & bar managers - & there was always great music playing, whether over sound system, live performers, or DJ. I could not have made a better selection for my stay in Durban!

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Sauberkeit wird in Zimmern und öffentlichen Bereichen überwiegend gelobt, wobei viele die Räume als makellos bezeichnen. Einige Probleme wurden jedoch festgestellt, darunter ein verrauchter, schmutziger Raum und eine undichte Duschtür.

Ähnliche Gästebewertungen

10

Elizabeth

18. Apr. 2023

·

Aufenthalt für 3 Nächte

The property was nice and clean. Accessible to shopping mall and dining area. Loved the hotel restaurant food. Staff was very nice. I only wished they had fixed the shower door as it leaked water while showering. Every other thing was great.

10

Vironica

12. Jan. 2026

·

Aufenthalt für 3 Nächte

Staff were very polite and friendly they went all out . Rooms were clean and the hotel is perfectly situated

10

Jacques

5. Dez. 2025

·

Aufenthalt für 2 Nächte

**“I had an amazing stay — what really stood out was the warmth and professionalism of the staff. The team made everything feel effortless and welcoming. My room was spotless, comfortable, and quiet, and the overall atmosphere of the hotel was modern, vibrant, and really thoughtfully designed. It’s the kind of place that leaves a lasting impression and gets you thinking about how hospitality can feel both personal and elevated at the same time. I definitely look forward to coming back and exploring more of what the hotel offers.”**

10

Kenneth

1. Sept. 2025

·

Aufenthalt für 4 Nächte

Rooms were cleaned, very friendly and accommodating staff. Will definitely visit again.

10

Nuraan

14. Juni 2025

·

Aufenthalt für 2 Nächte

I loved everything from the time i stepped into the hotel, 5* star treatment, the entire duration of my stay to check out. Service was impeccable in extending my stay, accommodating me through my stay. The room was clean, smelled nice and very spacious.

10

Omotola

13. Mai 2022

·

Aufenthalt für 7 Nächte

The staff were warm, welcoming and very helpful and knowledgeable. Scelo so very helpful, wise and warm what a star - made me feel really welcome from the moment I arrived. Sifiso makes the best cocktails and Ngele sorted my room for me. The rooms were modern and cleaned to a high standard.

10

Mark

20. Dez. 2023

·

Aufenthalt für eine Nacht

Loved the theme set throughout the hotel. Staff were friendly and welcoming. People went out of their way to see if you needed anything. Loved the cleanliness and attention to detail.

10

Douglas

28. Feb. 2023

·

Aufenthalt für 6 Nächte

I am a single female and i felt safe. The staff at Protea Hotel were extremely helpful and friendly. Everything was in walking distance. The rooms were clean and I had plenty of space.

4

Jamie

28. Jan. 2022

·

Aufenthalt für eine Nacht

Room was dirty. Smelled strongly of cigarettes though non smoking.

10

Romolla

1. Mai 2025

·

Aufenthalt für eine Nacht

This is by far a 5 star . The mngt. Staff in ever aspect are phenomenal. The place is super clean. The best shower. Service is exceptional 24/7. I arrived at 23:30 to great customer service. This is my favorite hotel. They meet every tick. I wish other hotels would be so customer focused. Well done Protea Fire and Ice gateway you are 5 star for me. Value for money and the best location with secure parking.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer bieten eine moderne Ausstattung und bequeme Betten, aber mehrere Gäste fanden sie klein mit eingeschränkter Aussicht. Andere berichteten von undichten Duschen und Lärm durch Verkehr oder Geräte, während manche ruhige Zimmer oder geräumige Grundrisse feststellten.

Ähnliche Gästebewertungen

10

Elizabeth

18. Apr. 2023

·

Aufenthalt für 3 Nächte

The property was nice and clean. Accessible to shopping mall and dining area. Loved the hotel restaurant food. Staff was very nice. I only wished they had fixed the shower door as it leaked water while showering. Every other thing was great.

8

Eugene

16. Aug. 2025

·

Aufenthalt für 2 Nächte

It was a great stay although the rooms are small

8

Lekau

10. Jan. 2026

·

Aufenthalt für eine Nacht

Carpet needed in the room

10

Jacques

5. Dez. 2025

·

Aufenthalt für 2 Nächte

**“I had an amazing stay — what really stood out was the warmth and professionalism of the staff. The team made everything feel effortless and welcoming. My room was spotless, comfortable, and quiet, and the overall atmosphere of the hotel was modern, vibrant, and really thoughtfully designed. It’s the kind of place that leaves a lasting impression and gets you thinking about how hospitality can feel both personal and elevated at the same time. I definitely look forward to coming back and exploring more of what the hotel offers.”**

8

S J

28. Mai 2025

·

Aufenthalt für eine Nacht

Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places.

10

Alistair

6. März 2023

·

I booked this hotel in error thinking I was booking the other Protea Marriot but no harm done! Just check if you are in town as there are two. The hotel is located in a street with shops, bars, coffee shops etc and you can walk down to a shopping area near by. Everything in the immediate area seems nice, clean, safe. The hotel has nice and quite quirky decorated public areas, bar, and pool area. Its a nice place to relax. Wifi was good. The room was nice too, a cool laid back feel with soft blue and white tones. There's not much of a view as its a city location. The bed was comfy and the linen all nice and clean and fresh. The AC in the room is quiet and effective. The front desk staff were excellent, very welcoming and helpful. Recommended for business trips etc.

10

Nuraan

14. Juni 2025

·

Aufenthalt für 2 Nächte

I loved everything from the time i stepped into the hotel, 5* star treatment, the entire duration of my stay to check out. Service was impeccable in extending my stay, accommodating me through my stay. The room was clean, smelled nice and very spacious.

8

Vivendhra

20. Mai 2024

·

Aufenthalt für 4 Nächte

Nice Hotel with friendly and helpful staff. Hotel is located close to the Mall. Apartments are cleaned daily. Unita are a little noisy due to traffic. Hotel lacks the sea view.

4

Elizabeth

8. Jan. 2026

·

Aufenthalt für eine Nacht

Poor design of a room. The bathroom light switch is not by the bathroom but at the entrance and is in series with a light in the entrance so if you turn the light on during the night you wake up the sleepers. Two beds but one chair so to talk or watch tv you have to sit on the bed. No electricity in the bath and no tissues in the room.

10

Douglas

28. Feb. 2023

·

Aufenthalt für 6 Nächte

I am a single female and i felt safe. The staff at Protea Hotel were extremely helpful and friendly. Everything was in walking distance. The rooms were clean and I had plenty of space.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service zeichnet sich durch Wärme und Professionalität aus, wobei das Personal häufig mehr tut und die Rezeption für ihre Hilfe, wie z. B. späte Checkouts, gelobt wird. Eine Bewertung bemängelte eine schlechte Handhabung der Frühstückszeiten an einem Feiertag.

Ähnliche Gästebewertungen

10

Indresen

27. Apr. 2024

·

Aufenthalt für 3 Nächte

The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.

10

Jesse

15. Nov. 2023

·

Aufenthalt für 5 Nächte

It was great. Staff are amazing. I travel alot see alot of hotels... service level in the top 5 of all the places I'v been in the last year.

10

Janine

17. Juli 2023

·

Aufenthalt für 3 Nächte

Always a wonderful place to relax and the staff is always super friendly and helpful.

10

Amy

8. Apr. 2024

·

Aufenthalt für eine Nacht

Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.

10

Pranesh

27. Juli 2024

·

Aufenthalt für eine Nacht

Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.

10

Ranjit

28. Nov. 2025

·

Aufenthalt für 2 Nächte

Amazing Hotel. Different vibe. Loved the food and support staff. The reception team is excellent helped me for late check out

10

Nicola M

26. Aug. 2025

·

Aufenthalt für 5 Nächte

The staff was phenomenal! The could have not been frienlier. I would very highly recommended recommended this place

10

M

17. März 2025

·

Aufenthalt für eine Nacht

Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.

8

Charis

7. Jan. 2024

·

Aufenthalt für 3 Nächte

Our stay was fine and the rooms clean, check in staff were good and so were the cleaning staff. Unfortunately the breakfast let us down, the breakfast was very average and bland. On Christmas day we arrived at breakfast at 9:30am and were turned away by the staff at the breakfast area who advised us that the breakfast time had changed but we were not given any notice when checking in or in our room. We felt very dissapoint especially on christmas day when we expected a lovely special breakfast with our family. They eventually let us in but they packed away the food as we dished our food and we felt so badly treated and rushed. Not sure i would stay here again or book my staff here again.

10

Shafiq

12. Nov. 2024

·

Aufenthalt für 2 Nächte

the service at the hotel was amazing. 5 star experience . thank you to the hotel team for making our experience a memorable one.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Direkt neben dem Gateway Mall gelegen, ist das Hotel zentral gelegen, fußläufig erreichbar und bequem für Einkaufsmöglichkeiten und Transport; mehrere Gäste fühlten sich sicher. Ein Gast empfand die umliegenden Straßen bei Nacht als schmutzig und unsicher.

Ähnliche Gästebewertungen

10

Riaz

16. Okt. 2025

·

Aufenthalt für 2 Nächte

Great loaction

10

Faye

25. Okt. 2024

·

Aufenthalt für eine Nacht

Lovely hotel and stay for families, centrally located and friendly staff

10

Edwin

29. Juni 2025

·

Aufenthalt für eine Nacht

I found the hotel very good, however the surrounding streets and public areas not impressive, especially at night, quite dirty and I felt unsafe.

10

Vironica

12. Jan. 2026

·

Aufenthalt für 3 Nächte

Staff were very polite and friendly they went all out . Rooms were clean and the hotel is perfectly situated

10

Bhugwanthi

11. Okt. 2024

·

Aufenthalt für 2 Nächte

Convenient, friendly, great for a short stay!

10

Pranesh

27. Juli 2024

·

Aufenthalt für eine Nacht

Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.

10

M

17. März 2025

·

Aufenthalt für eine Nacht

Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.

10

CHRISTINA

20. Mai 2025

·

Aufenthalt für 6 Nächte

I do a fair amount of travel - I truly think this property has the warmest & most hospitable staff I've ever met... Truly, each & every person I saw, passed, talked to, made an inquiry with, each was so wonderful - it really added to my experience. Being across from the Mall was great - I was able to pop over there for a mani/pedi, as well as for items at the pharmacy & grocery. Easy to Uber from there to anywhere. Felt safe & taken care of, which is always a extra important to me since I travel solo. The bar was great - fabulous bartenders & bar managers - & there was always great music playing, whether over sound system, live performers, or DJ. I could not have made a better selection for my stay in Durban!

10

Dirk

20. Feb. 2025

·

Aufenthalt für 4 Nächte

Great hotel smack in the middle of everything.

10

Romolla

1. Mai 2025

·

Aufenthalt für eine Nacht

This is by far a 5 star . The mngt. Staff in ever aspect are phenomenal. The place is super clean. The best shower. Service is exceptional 24/7. I arrived at 23:30 to great customer service. This is my favorite hotel. They meet every tick. I wish other hotels would be so customer focused. Well done Protea Fire and Ice gateway you are 5 star for me. Value for money and the best location with secure parking.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Frühstück und Verpflegung werden im Allgemeinen gut bewertet, mit Erwähnungen eines ausgezeichneten Buffets und leckeren Speisen im Restaurant sowie eines kompetenten Barbereichs. Ein Gast fand das Frühstück fad und hatte Probleme mit der Kommunikation über die Frühstückszeiten an Feiertagen.

Ähnliche Gästebewertungen

10

Elizabeth

18. Apr. 2023

·

Aufenthalt für 3 Nächte

The property was nice and clean. Accessible to shopping mall and dining area. Loved the hotel restaurant food. Staff was very nice. I only wished they had fixed the shower door as it leaked water while showering. Every other thing was great.

10

Tiresh Sewlall

21. Juli 2024

·

Aufenthalt für 3 Nächte

Dining and bar tender was awesome

10

Amy

8. Apr. 2024

·

Aufenthalt für eine Nacht

Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.

8

S J

28. Mai 2025

·

Aufenthalt für eine Nacht

Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places.

10

Alistair

6. März 2023

·

I booked this hotel in error thinking I was booking the other Protea Marriot but no harm done! Just check if you are in town as there are two. The hotel is located in a street with shops, bars, coffee shops etc and you can walk down to a shopping area near by. Everything in the immediate area seems nice, clean, safe. The hotel has nice and quite quirky decorated public areas, bar, and pool area. Its a nice place to relax. Wifi was good. The room was nice too, a cool laid back feel with soft blue and white tones. There's not much of a view as its a city location. The bed was comfy and the linen all nice and clean and fresh. The AC in the room is quiet and effective. The front desk staff were excellent, very welcoming and helpful. Recommended for business trips etc.

10

Ranjit

28. Nov. 2025

·

Aufenthalt für 2 Nächte

Amazing Hotel. Different vibe. Loved the food and support staff. The reception team is excellent helped me for late check out

10

Omotola

13. Mai 2022

·

Aufenthalt für 7 Nächte

The staff were warm, welcoming and very helpful and knowledgeable. Scelo so very helpful, wise and warm what a star - made me feel really welcome from the moment I arrived. Sifiso makes the best cocktails and Ngele sorted my room for me. The rooms were modern and cleaned to a high standard.

10

CHRISTINA

20. Mai 2025

·

Aufenthalt für 6 Nächte

I do a fair amount of travel - I truly think this property has the warmest & most hospitable staff I've ever met... Truly, each & every person I saw, passed, talked to, made an inquiry with, each was so wonderful - it really added to my experience. Being across from the Mall was great - I was able to pop over there for a mani/pedi, as well as for items at the pharmacy & grocery. Easy to Uber from there to anywhere. Felt safe & taken care of, which is always a extra important to me since I travel solo. The bar was great - fabulous bartenders & bar managers - & there was always great music playing, whether over sound system, live performers, or DJ. I could not have made a better selection for my stay in Durban!

8

Charis

7. Jan. 2024

·

Aufenthalt für 3 Nächte

Our stay was fine and the rooms clean, check in staff were good and so were the cleaning staff. Unfortunately the breakfast let us down, the breakfast was very average and bland. On Christmas day we arrived at breakfast at 9:30am and were turned away by the staff at the breakfast area who advised us that the breakfast time had changed but we were not given any notice when checking in or in our room. We felt very dissapoint especially on christmas day when we expected a lovely special breakfast with our family. They eventually let us in but they packed away the food as we dished our food and we felt so badly treated and rushed. Not sure i would stay here again or book my staff here again.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	125 $
Februar	117 $
März	106 $
April	110 $
Mai	111 $
Juni	117 $
Juli	122 $
August	117 $
September	116 $
Oktober	110 $
November	109 $
Dezember	137 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $126	21 $117	22 $108	23 $106	24 $108
25 $93	26 $97	27 $113	28 $222	29 $110	30 $101	31 $104

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $93	2 $95	3 $120	4 $97	5 $93	6 $106	7 $106
8 $97	9 $88	10 $88	11 $94	12 $88	13 $104	14 $86
15 $84	16 $90	17 $103	18 $86	19 $84	20 $90	21 $84
22 $84	23 $88	24 $89	25 $87	26 $115	27 $93	28 $107
29 $88	30 $93

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Preise für Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Executive-Suite, 1 Schlafzimmer, Balkon

Apartment, 2 Schlafzimmer

Zimmer, 1 Doppelbett

Zimmer, 1 King-Bett

Loft, 1 Schlafzimmer

Zimmer, 2 Einzelbetten

Zimmer, 2 Doppelbetten

Gästebewertungen zu Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

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