Hyatt Place Memphis Germantown

Room was clean and staff were very nice. Beautiful landscaping and a nice place to stay. As most hotels, breakfast could be improved by better quality of food.

The pool was drained had a bad smell, they need to upgrade the rooms without carpet specially if they allow pets.

Nice hotel. I stay here often for business travel. Clean property with a decent breakfast.

Stay was good but disappointed in management. I made a mistake in booking online. Wanted a stay on 4/15 but booked for 4/27. Did not realize until confirmation received. Tried to correct date but was denied by location manager. Had to make a new booking without getting a refund from Hyatt. Very upset.

Staff was very friendly. The room was clean, but rundown.