Villa Air Bali Boutique Resort and Spa

This is our second stay at Villa Air. The property is beautiful and the staff really extend true hospitality. The only negatives would be the heavy smell of the mosquito coils smoke and the bath shower setup isn't very practical, you end up wetting everywhere.

スタッフはどなたも素晴らしく親切でした。他のお客様と顔を合わせることがほとんどなく、部屋にいても話し声さえも聞こえることなくとても静かで、また施設内のきれいなお庭を見ながらリラックスすることができました。

ヴィラがとても広い上にプライバシーも守られていてとても過ごしやすかった。 また、近場であれば希望する場所まで車で運んでくれるサービスはGrabを呼ばなくても済むのでありがたかった。 宿泊費も高くはなく外資系の高額なホテルに泊まるよりずっと良いと感じました。

最高でした

The hotel itself is nice but unfortunately I had an unpleasant stay! First is the tiles they used within the villa, in lounge, kitchen and bathroom, very slippery. Second is the bathroom, when take shower the water splash out and runs from the side down to the floor creates a pond, damped the floor towel, uncomfortable and dangerous. I informed the staff on the risk of injuries and asked if they can do something to reduce the risk but nothing can be done, and unfortunately my wife slipped and injured! Staff were called but didn’t show much care on my wife’s injury and denied it was the hotel liability. I was shocked and disappointed how they reacted. This was the worst experience on hotel service I ever had, very disappointed!