Hotel Menara

Bien

Even though my reservation was missing as I wasn't on system. The receptionist staff were very helpful and she managed to get me a room.the staff were very helpful and very friendly. Very happy with a service. Big thank you to hotel menara staff

Very good

Excellent

I couldn't stay at this hotel and obviously it's a junkie staff, I sent them an email informing them about my flight complications and can't make it on time, I told them to forward my bookings for to days ahead but no one bothered to reply to my email. Shame on them for such a service specially that I've been a travel agent and guide for 25 years and would never ever even think about nominate them for any of my groups, and on the top of that hotels.com is not willing to give a refund.