Best Western Andersen's Inn

A l'enregistrement l'hôte n'a pas voulu accepté pour la caution la carte visa utilisée pour le paiement de la chambre sur hotel.com car elle n'était pas au nom utilisé pour l'enregistrement et il était près à annuler la chambre! Alors que cela n'a jamais posé de problème dans les autres hotels de notre voyage. Heureusement j'avais une autre carte visa! La climatisation ne fonctionnait pas. Le technicien a dû la changer. Puis le frigo ne fonctionnait pas! La encore le technicien à dû le changer. Heureusement il était réactif et avait du matériel de rechange. Impossible de prendre une douche fraiche, l'eau etait chaude, pas top lorsque l'on vient de passer une journée caniculaire...

Don’t believe the negative reviews; room could have used a deep clean around the edges but overall was just fine. Pet friendly, room opened onto a grass courtyard that was well maintained and gave plenty of spots for our small dogs to explore. The biggest negative is that the phones at the front desk have not worked for a minimum of two weeks- tried contacting before our stay and after but unable to.

Liked everything

All was okay. The body was was empty and was the hand soap. Otherwise the room was fine.

We have stayed at this property in the past because of its location, but likely will not stay again. On checkin, our room smelled slightly of cigarette smoke. We were offered another room, but it would not be on the first floor, which was necessary for mobility issues. Also, we had been driving for nearly 15 hours, so just wanted to get some rest. We also were not able to get ice because both machines to which we were directed were not working - no ice! So, I had to walk to a nearby truck stop (Love's) to purchase ice ($2.99 + tax). We did not go to the breakfast "buffet," so I can't comment on that. But overall, the property - especially the area surrounding the pool - seemed poorly maintained. Consequently, I will not stay there again, and would not recommend this property to other travelers.