Extended Stay America Suites - St Louis - St Peters

!!!

The room smelled like someone had cooked cabbage in it. The floor was so slanted, the dresser drawer would not stay closed. Rust on fixtures. Floor sticky. Carpet rugs looked like they had not been vacuumed in several weeks. Would not recommended staying there.

The front desk lady was amazing! Very nice and friendly.

I online booked paid for and confirmed the room rental, yet when I paid for a cab plus arrived, I had been rejected the booking on site for an incident of someone else smoking in the room that I wasn't the cardholder of the payee of the room reservation of the room that was paid for, I was only the second guest listed on the check in. I am currently stranded at another hotel desperately needing the refund of this transaction due to I have no money, vehicle, nor where to go after checking out at 11 am here.

Place is nasty looking, rooms are old, staff not properly trained . Tried to cancel my staying through Expedia and this app is not helpful at all. They won’t try to help you but to keep the money of your reservation for them. Expedia cancellation policy is nasty and double minded. It is all about Expedia getting money from you and not helping the customer at all. I canceled my membership with Expedia due to this policy issue they have .